RBL Bank Complaints & Reviews

Myself Pranjit Thakuria from Guwahati, Assam. I am a old costumer of your bank, Bajaj Finserv. I have already taken 3 nos of Loan worth rupees 53, 290 INR and which where closed accordingly.
Looking to your systematic process and friendly behavior, I have developed faith on your bank and your product. Suddenly on 23/10/19 a person called me up and suggest me to take RBL Super Credit Card. As it was a telephonic conversation, I was...

Hi i am Ravikumar and i use RBL bank Super Credit card. I not buy any insurance on my card but r shield insurance is activate on my card and the premium of 15000/- Fifteen thousand rupees this insurance is deduct my card without my consent and also they are converted insurance premium to EMI 1353.87 for 12 month.I raised the complaint to rbl credit card customers care.they are not respond and not closed my card and insurance.I don't want...

Hi RBL team,
when I redeemed 14000 reward points and got Flipkart voucher, you guys fooled me and provided a fake voucer?

Voucher number : [protected],...

Dear Sir/ Madam,
Iam Srinivasa Rao, iam using RBL super credit card, R-Shield insurance service has been activated on my Credit card with out my consent, i have already sent mail regarding ths, but this month my card has been charged for Rs.999/- without my approval, please stop this service and refund the amount.
My contact no- [protected]...

I don't know how this Bank was approved in RBI,

They don't maintain customer care teams, whatever the communication it has to over emails

I have paid the loan amount on 30th November 2020, it was two transactions 1 was failed 2nd was a success, but they have taken both as successful transactions

I have raised a request, they said (this would be funny) they are gonna calculate for the next month...

I have credit card with RBL Bank and I wanted to redeem my reward points with their shopping portal. I placed my order and redeemed 16639 points worth Rs 2995 and paid the remaining amount of Rs 113 with the card itself. However my order was cancelled by them soon after and they refunded me Rs 113 but they did not refund me my reward points.
After repeatedly mailing them and getting fake promises I am just tired and disgusted with...

Dear sir,

I have got the new credit card My date of birth 03.06.1995.

After 2 days I got the message Rs.12000 debited for Insurance, I do no why they charged.

I confirmed with customer care after getting the card. they said no insurance activated in your account.

But after 2 days it happened amount debited, if complaint to the customer care they said Insurance people call you and...

RBL BANK CREDIT CARD section people are repeatedly call me everyday since from past 6 months, nonstop, to take there credit card.
Even though, My number is registered for DND, These ppl are calling everyday and they are HARRASSING ME MENTALY.
THESE ARE FEW NUMBERS THEY ARE CALLING FROM:
[protected]
[protected]
[protected]
[protected]
PLEASE HELP.....

Hi,
My name is Datta and I am using 2 provider cards. one is Vodafone and other is Jio
87xxxxx982 vodafone
86xxxxx217 jio
on this number I am Getting multiple call from RBL bank employee for credit card offer
more than 10 calls getting in a single day and this is happening in every day so its like mental harassment.

every time they are calling from new number so it is difficult to identify...

I have a new credit card from RBL and the first payment due date was Dec 7th 2020
I made the payment on Dec 5th 2020
I am still getting emails asking me to pay
What on earth is this.?
I will be tearing up my card as soon as I make the second payment
for the exact amount that I have used.
I have screenshots of the payment
I demand an apology from the bank for treating me like this
Smitha...

I am unable to generate he card password i follow your rule same time i fail pls help me....

Hi i am Trinadheeswara Rao and i am recently took the super card.I saw the unbilled transactions 15000 & 720 rupees R shield insurance premium debited in my card without my concern, I don't want any insurance plan so please cancel it and this amount refund immediately in my credit card statement.

Card Name : Super card
Thanks You....

Hi,

This is shravan kumar godugu,

I have two cards of rbl bank . I have paid regularly without any dues. One month I have missed my payment due to bank errors I got stuck my payment in Upi . From that day I have received 50 to 60 calls a day. I have explained my reasons still they are call in a row what about payment what about payment. I told them will pay my dues in next bill. Still calling
and They...

Seriously shame on rbl bank management, supervisors and all the executives.. on 23third November I have redeemed 11000 point on my rbl super card and it’s almost 18 days but I have not received my Amazon e voucher of Rs 2000 I have called the so called bank so many times but every time they give me a time and the reference number .. I made so many complains about the same but rbl bank service is so unprofessional they don’t even...

I tried to recharge Airtel Prepaid number for Rs.1498/- on 18-Oct-2020 using rewards points. Since rewards points were not sufficient, I paid the balance amount using my credit card. However, rewards points were not deducted, but only the amount from my credit card got debited. After entering the OTP page was closed automatically and I didn’t receive any confirmation for recharge or order ID.

Initially I contacted your phone...

My card was debited with 21000 for R shield insurance on 02/12/2020. I don’t want this insurance. As a customer I have the right to call it off before one month from starting date. Please close this insurance and revert the 21000/-. I already go through the customer care they raised a request for closure today I received a message “We regret to inform that we could not process your Request [23214226] for "Insurance" on your RBL Bank Credit...

Sir iam rbl payment as don on 28thnov 2020 through online kotak bank and i have recived message rbl through billdesk now some calls come to me you have not pay from chenai sir I have ref/no [protected] this i have payment...

When card is secured and there is no chance of fraudulent how come people on behalf of RBL bank signing up insurance without customer's knowledge and why is that you people have a worst fraud money making call center using RBL Banks name and taking insurance that too 15000Rs taken and fighting to get it back. If this continues need to complaint with RBI for forcing and using consumer's money and naming it as Insurance. If people needs insurance...

Myself Sourav. I am using an RBL Super card for 2 months. Today, I have checked that bank put the shield insurance Rs.720 on my account and converted it to EMI. I would not submit any form or document for this insurance. Without my permission, the bank has added it to my account. So, please cancel this insurance and refund my money.

Name: Sourav Giri
Date of the incident: 03.12.2020
My Email id: [protected]@gmail.combr...

This is Parvathy Sasi I have mailed several times regarding deduction of 21000 in my card behalf of R Shield insurance premium their is no response from Ur side. I am going on mailing you people regarding issue but no response from your side. How can you people deduct that much of amount with out any intimation. When insurance company called that time only I have confirmed you people that their is no need of any insurance premium from your...