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RBL Bank Complaints & Reviews

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Updated: Aug 2, 2025
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RBL Bank reviews & complaints page 33

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M
m d kamal
from Powai, Maharashtra
Nov 28, 2020
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RBL Bank — please cancel my r shield insurance premium
Muchukota dudekula kamal 2020
Hi i am Muchukota dudekula kamal and i use rbl bank super credit card. I not buy any insurance on my card but r shield insurance is activate on my card and the premium of 21000 rupees this insurance is deduct my card without my consent. I don't want any insurance please and humble request cancel the insurance and refund my amount. I am very thankful to you.
Name - muchukota dudekula kamal
Mobile - [protected]
Mail id - kamal.[protected]@gmail.com
Card name - super card
Thank you
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    H
    Hanif Munna Mohammed
    from Powai, Maharashtra
    Nov 28, 2020
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    Hello Team, I have paid rs. 61144.37/- towards my rbl credit card using bill desk on 27 Nov 2020 transaction details — VDHF[protected], the transaction processed and the amount deducted from my hdfc account but the credit card bill was not paid. Plz look into the issue resolve it as soon as possible bcoz due payment expires on 29 Nov 20.
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      A
      Arunkumar Goka
      Nov 27, 2020
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      RBL bank is debited 15000 rupees from my credit card after 5 days of issuing the card for R shield insurance premium, i dont want any insurance right now, please cancel my insurance plan and refund the amount.
      Mail id : [protected]@gmail.com
      Mobile : [protected]
      +1 photos
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        F
        fahid khan
        from Powai, Maharashtra
        Nov 27, 2020
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        My credit card was charged by rs150000rs against a r shield policy which i dont want i even send email but didnt got any revert from them so i request you to please tell the bank to cancel the policy and refund the amount in the creditcard
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          B
          Bholu1234
          from Powai, Maharashtra
          Nov 26, 2020
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          Address: Vipul Garden,Dharuhera
          Website: RBL bank

          Dear sir

          As I reported to bank that I received a Call from a Number as RBL Bank Executive & Asked for Bonus points Redeem.
          I was shocked this card is brand new & only just dispatched to me & without even using it anywhere, the person who called me have all details like card number etc.
          so I Follow the steps what he suggest & amount get deducted from my card of amount 24500.
          within 30-45 minutes I reported to Bank, Even shared FIR copy but bank is denying for refund the amount.
          Kindly help me regarding this.

          Detail is incident -
          Date & Time of Incident -23.11.20 (01:48:08 PM)
          Reported to Bank- 23.11.20 (Between 2:00- 2:30 PM)
          Client Number[protected]
          +3 photos
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            B
            Bedva Rahul
            from Powai, Maharashtra
            Nov 25, 2020
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            Address: Rajkot
            Website: R shield health insurance company

            Pls cancellation of my credit card r shield health insurance policy
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              A
              A.rehman
              Nov 24, 2020
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              Address: One Indiabulls Centre, Tower 2B, 6th Floor, 841, Senapati Bapat Marg, Lower Parel (W), Mumbai 400013
              Website: www.rblbank.com

              My Name is Abdul Rehman khan.i m new user of RBL credit card account. And i dont want this r shield insurance premiums. And i dont know how is this activate.Please cancel this r shield insurance premiums and refund my ammount of 21thousand and 720 rs fees.that ammount debited from my credit card account without my knowledge.i requesting u please refund my ammount as soon as possible.

              Regards
              Abdul Rehman khan
              +1 photos
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                T
                Thangaraj G R
                from Hosur, Tamil Nadu
                Nov 23, 2020
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                Address: RBL bank Chennai.
                Website: www.rblbank.com

                I am a credit card holder with RBL bank, I am feeling so shameful for being a customer with this RBL. Its one of the Worst banking services, i had never saw in my life . I have an grievance since June 2020, regarding this i had raised around 52 complaints via Emails and over the call i spoke with them around 37 times for a single issue, the issue is created by them only .
                Solely they had downgraded my credit card, while asking for reason they agreed their backend had done by mistake . After that they had looted my hard earned rewards points from my rewards portal, when i enquiring this they said all done by some mistake, due to Covid 19 they were unable to work faster . They said soon they will resolve it, as it confirmed on August 2020.
                As of now i am writing, following up my issues, escalating the issue with thier Principal and Regional Nodal officers, you will be shocked their Nodal officers not have an habit of reading and replying back to customer grievances .
                I had never saw such a kind of Nodal officers, i doubt whether they have a habit of seeing emails or not, almost 6 months those very responsible Nodal officers doesn't have time to read emails about customer grievances . Very worst Nodal officers i never saw such a nodal officers anywhere .
                Even the poor courier vendor services has the habit of reading the emails and replying back, but RBL bank Nodal were extraordinary persons, they were so busy with their family and personal life . So i stopped using this RBL bank services, i advise you guys do not use any of the products from RBL bank and do not wish to get a account with Ratnakar Bank Limited.
                Very Worst bank all over the world, i had never saw such an bank and Nodal officers, hope i will have a chance to meet such kind of persons in other aspects of my life .
                I am being shamefull to be an RBK card holder, worst bank Worster Worstest !!!
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                  M
                  mmurali
                  Nov 23, 2020
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                  Address: E16, annai therasa st, sembakkam, Chennai-73

                  Bajaj rbl super card is taked extra charges every month
                  +2 photos
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                    B
                    benak
                    from Sirsi, Karnataka
                    Nov 22, 2020
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                    Address: Gurugram
                    Website: www.rbl.com

                    My registered mobile number is [protected]. I have not purchased any r sheild insurance. But amount is getting debited from card every month.
                    I request you to cancel r sheild insurance policy immediately and revert the amount debited from my rbl credit card. Do the needful.
                    RBL Bank customer support has been notified about the posted complaint.
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                      V
                      Venkatramanan R
                      Nov 21, 2020
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                      Website: RBI bank

                      I am Venkatramanan from Chennai Tamilnadu India and recently became the new customer and user of Bajaj travel easy supercard platinum credit card. I saw that in my unbilled summary of my credit card account there I'd rs 720 of r shield insurance premium which will be billed in my next bill cycle of credit card and I was shocked I have never agreed to have insurance for such type and even I have said to their customer care executives about do not avail me such insurance policy as i am not interested in such at all.but then also they have implemented such insurance policy on my credit card account.. I am very disappointed and wish that I have never gone for the RBL supercard at all.as they are cheating the customers and disrespecting their trust.i need rs.720 to get reversed from my credit card unbilled outstanding immediate as I am not going to pay for which, I have never asked for ..
                      RBL Bank customer support has been notified about the posted complaint.
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                        K
                        keshava kesh
                        from Mumbai, Maharashtra
                        Nov 20, 2020
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                        This is Keshava m my phone number is [protected] my registered mail ID is [protected]@gmail.com I had requested not to upgrade my card but you people upgraded and charged the joining fees to my card now it is showing minimum due more please cancel my super saver world card and minimise my minimum due as early as possible otherwise i dont pay minimum due before due date until then i dont pay any amout i have all records of email sent to you and recorded call talking with customer center executive

                        thanks
                        keshava m
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                          G
                          G Ashok Kumar Raju
                          Nov 19, 2020
                          Resolved
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                          Resolved

                          Address: Road no . 25 Ganesh Nagar IDA jeedemetla

                          Hi i am Gorinta Ashok Kumar Raju and i use rbl bank credit card. I not buy any insurance on my card but r shield insurance is activate on my card and the premium of 15000 thousand rupees this insurance is deduct my card without my consent. I don't want any insurance please and humble request cancel the insurance and refund my amount. I am very thankful to you.

                          Card Name : Mixima card
                          Thanks You.
                          +1 photos
                          Nov 24, 2020
                          Complaint marked as Resolved 
                          No phone calls received
                          RBL Bank customer support has been notified about the posted complaint.
                          Hi i am Gangishetti Ajay Kumar and i use rbl bank credit card. I not buy any insurance on my card but r shield insurance is activate on my card and the premium of 600 six hundred rupees this insurance is deduct my card without my consent. I don't want any insurance please and humble request cancel the insurance and refund my amount. I am very thankful to you.

                          I not buy any insurance please cancel - Comment #3770721 - Image #0
                          Ajay Gangisheeti's reply, Dec 3, 2020
                          Please cancellation r sheild insurance
                          Please cancel insurance

                          I not buy any insurance please cancel - Comment #3776635 - Image #0
                          Please cancellation r sheild insurance

                          I not buy any insurance please cancel - Comment #3776637 - Image #0
                          Hi i am Shiva devarapally and i use rbl bank credit card. I was not buy any insurance on my card but r shield insurance is activate on my card and the premium of 720 seven hundred twenty rupees for this insurance is deducted from my card without my consent. I don't want any insurance please and humble request to cancel the insurance and refund my amount. I am very thankful to you.

                          I not buy any insurance please cancel - Comment #3779370 - Image #0
                          Hi i am Vellingirinathan and i use rbl bank credit card. I not buy any insurance on my card but r shield insurance is activate on my card and the premium of Rs. 720, Rs 600 six hundred rupees this insurance is deduct my card without my consent. I don't want any insurance please and humble request cancel the insurance and refund my amount. I am very thankful to you.

                          I not buy any insurance please cancel - Comment #3785251 - Image #0
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                            S
                            Santhoshtwic
                            Nov 18, 2020
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                            Address: 5/1046,Eliyan Kadi,Rasipurum,Namakkal,Tamilnadu

                            Hi i am santhosh and i use rbl bank super credit card. I not buy any insurance on my card but r shield insurance is activate on my card and the premium of 15000 thousand rupees this insurance is deduct my card without my consent. I don't want any insurance please and humble request cancel the insurance and refund my amount. I am very thankful to you.
                            Name - santhosh
                            Mobile - [protected]
                            Mail id - s.santhosh.[protected]@gmail.com
                            Card name - super card
                            Thank you
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                              R
                              RajanSankar
                              Nov 18, 2020
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                              Respected sir,
                              I am Rajan from Tuticorin in Tamil Nadu.I recently became the new customer of RPL bank through Bajaj Finserv SuperCard. The Amount of Rs 720/- was debited from my credit card account for R Shield Insurance Premium without my consent. I came to know this through the unbilled Statement summary. Please deactivate the R Shield Insurance Premium and credit the sum of Rs 720/- back to my credit card account.
                              Thank you sir
                              S.Rajan
                              +1 photos
                              RBL Bank customer support has been notified about the posted complaint.
                              Respected sir,
                              I am shravan from living in Pune.I recently became the new customer of RPL bank through Bajaj Finserv SuperCard. The Amount of Rs 720/- was debited from my credit card account for R Shield Insurance Premium without my consent. I came to know this through the unbilled Statement summary. Please deactivate the R Shield Insurance Premium and credit the sum of Rs 720/- back to my credit card account.
                              Thank you sir
                              Respected Sir/Madam,

                              I am Akshay Kumar V from living in Bangalore. I recently became the new customer of RPL bank through Bajaj Finserv Super Card. The amount of Rs, 720/- was debited my credit card account for R Shield Insurance Premium without my consent. I came to know this through the unbilled statement summer. Please deactivate the R Shield Insurance Premium and credit the sum of Rs, 720/- back to my credit card account please do the needful,

                              Thanks You Regards,
                              Akshay Kumar V

                              R Shield Insurance Premium of Rs 720/- was debited from my credit Card Account without my Knowledge. - Comment #3816432 - Image #0
                              R Shield Insurance Premium of Rs 720/- was debited from my credit Card Account without my Knowledge. - Comment #3816432 - Image #1
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                                S
                                Sofikul Haque
                                from Powai, Maharashtra
                                Nov 17, 2020
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                                1. R SHIELD PREMIUM INSURANCE Rs.720 EMI activated by RBL without my permission and dedicated first EMI.

                                2. Membership changes Rs.999 but they promise 1st year free and from 2nd year charges applicable Rs.999, refund 999

                                3. I want to surrender Credit card.
                                +2 photos
                                RBL Bank customer support has been notified about the posted complaint.
                                Nov 17, 2020
                                Updated by Sofikul Haque
                                Not satisfied using this credit card. I want to surrender credit card.
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                                  K
                                  Kanav Sadotra
                                  Nov 17, 2020
                                  Resolved
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                                  Resolved

                                  I kanav sadotra from Ludhiana punjab

                                  And recently, i became the new customer and user of rbl supercard (Bajajfinserv card) platinum value plus credit card. I just saw that in my unbilled summary of my credit card account there is rs. 720 of r shield insurance premium which will be billed in my next bill cycle of credit card and i was shocked... I have never agreed to have insurance for such type and even i have said to their customer care executives about do not avail me such insurance policy as i am not interested in such at all. But then also they have implemented such insurance policy on my credit card account.. I am very much disappointed and wish that i have never gone for the rbl supercard at all.. As they are cheating the customers and disrespecting their trust.. I need rs. 720 to get reversed from my credit card unbilled outstanding immediate as i am not going to pay for which, i have never asked for this insurance and kindly refund my amount asap..
                                  Regards
                                  Kanav sadotra
                                  Nov 17, 2020
                                  Complaint marked as Resolved 
                                  Still No step taken by company and email.address of the comapny is..www.careinsurance.com... And contact no 1800-102-6655 R shield insurance comapny
                                  RBL Bank customer support has been notified about the posted complaint.
                                  Nov 19, 2020
                                  Updated by Kanav Sadotra
                                  Complaint not resolved till dat...kindly do the needful
                                  Nov 25, 2020
                                  Updated by Kanav Sadotra
                                  Complaint not resloved till date...
                                  Hello myself palash from nagpur
                                  I recently got rbl supercard and till done only 4 transaction but when i check my rbl statement on app it show that a transaction for R SHIELD INSURANCE of 720 rps has done as a premium
                                  But i never agreed for any of such policy
                                  I appreciate your services but this is cheating
                                  I did not accept that they do it on there own preferences
                                  Plz revert my complaint as soon as possible
                                  And as i see that lots of complaints regarding same issue has raised alot
                                  This kind of services will drop down your image..
                                  I am using rbl bank credit card my card un billed traction r shield insurance 720rs pls cancel this insurance refund my amount

                                  Refund My Amount of Rs 720 and closed R shield Insurance - Comment #3771014 - Image #0
                                  Hello, myself monu malik from jalandhar punjab, amount 720 n 600 has been deducted from my credit card as premium for r shield insurance bt i never agreed to activate such kind of insurance.please deactivate this policy n refund the amount .
                                  Thnks
                                  Monu Malik

                                  Refund My Amount of Rs 720 and closed R shield Insurance - Comment #3778964 - Image #0
                                  I am srinivasan I am not submitted any insurance policy in bank amount deducted 720rs in r shield insurance policy in Rbl my card app please cancel insurance policy and refund my Rbl app

                                  Refund My Amount of Rs 720 and closed R shield Insurance - Comment #3793259 - Image #0
                                  Refund My Amount of Rs 720 and closed R shield Insurance - Comment #3793259 - Image #1
                                  Srinivasan Srini's reply, Jan 29, 2021
                                  9003445590
                                  I am Subash Chander from Erode

                                  And recently, i became the new customer and user of rbl supercard (Bajajfinserv card) platinum value plus credit card. I just saw that in my unbilled summary of my credit card account there is rs. 720 of r shield insurance premium which will be billed in my next bill cycle of credit card and i was shocked... I have never agreed to have insurance for such type and even i have said to their customer care executives about do not avail me such insurance policy as i am not interested in such at all. But then also they have implemented such insurance policy on my credit card account.. I am very much disappointed and wish that i have never gone for the rbl supercard at all.. As they are cheating the customers and disrespecting their trust.. I need rs. 720 to get reversed from my credit card unbilled outstanding immediate as i am not going to pay for which, i have never asked for this insurance and kindly refund my amount asap..

                                  Regards
                                  Subash Chander

                                  Refund My Amount of Rs 720 and closed R shield Insurance - Comment #3816791 - Image #0
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                                    V
                                    V.V. RAMESH
                                    Nov 16, 2020
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                                    Please note that 1399 has been deducted from my credit card (x8721) without my concern . How the bank provide such facilities without customer concern, I do not need any such service and request you kindly not encourage such services.
                                    RBL Bank customer support has been notified about the posted complaint.
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                                      W
                                      waseem vlogs
                                      from Hyderabad, Telangana
                                      Nov 15, 2020
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                                      Address: 19-4-279/s/66

                                      Plzz cancel my R Shield insurance
                                      INSURANCE CANCELLATION
                                      R SHIELD INSURANCE CANCELLATION
                                      I am Syed waseem i have RBL super credit card, without my knowledge you bank put the shield insurance Rs.720/- on my name and that amount is converted to pay like EMI . i would not submit any form or document to apply this insurance and also your bank staff could not consult me about this insurance policy. I am not pay the insurance amount please cancel this insurance and refund my amount to my card .for further details call me
                                      Name - syed waseem
                                      contact no: [[protected]]
                                      +1 photos
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                                        J
                                        Jacob Dhanraj
                                        Nov 15, 2020
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                                        Address: India Hyderabad
                                        Website: RBL Bajaj Finance Super Card

                                        I have a new card issued by RBL Bajaj Super Card. How ever since yesterday all transactions get declined stating it’s exceeded the limit set by me. I have no limit set on the card and have check mobile banking and Internet banking to ensure I have no transactions limit set. Yet, over and over the card sets declined and it’s embarrassing and frustrating at the same time. The bank ate my head to take one and to upgrade it. But when I did now it won’t work. The customer Care number is useless as u can never talk to an agent. Close my card.
                                        RBL Bank customer support has been notified about the posted complaint.
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