RBL Bank Complaints & Reviews

Hi,

My statement having 20000 outstanding amount which is already paid in March. I am taking follow up with them from last 6 months but not getting any solution.

I visited branch, droped email several times, talked with Customer support hundred times but not getting solution. Please help me to get resolution every month they are adding intrest and penelty charges as well. Please help me.

In this pandemic, they only want money money and money. Before this pandemic my payments were on time but they don't care about that. After getting different messages from different numbers I asked them to help me make the emi of the due payment as I'm going through financial crisis but no, they are now threatening me that they will harrass my parents to get the payment. Is this how your services works. Is the worst you can go or you will go more worse RBL bank??

Hi Sir,
I am souro bhattacharjee and i use rbl bank super credit card. I did not buy any insurance on my card but r shield insurance is activate on my card and the premium of 12 thousand rupees for this insurance is deducted from my card without my consent. I don't want any insurance please and humble request cancel the insurance and refund my amount. I have also created a ticket 21208737, which was closed after 2 weeks without any valid reason.Also it is mentioned that we are unable to process your request.I will be very thankful to you if you close this insurance.
Name - souro bhattacharjee
Mobile - [protected]
Mail id - [protected]@gmail.com
Card name - super card
Thank you

Dear team, plz deactivate r sheild insuranc policy from my credit card bcoz 12000 & 720 &600 rs was debited from my credit card. Plz help to stop this otherwise i will block this
card.

My name is - Kumar Abhishek
Mobile Number is - [protected]
My card number is - last four digits xxx 8462

Please see how your RBL Bank employees are involved in spamming the customers. They first called me saying that they are providing a Life Time free credit card but when I came to know by email that my credit card application is approved but it is not free but monthly chargeable basis so I immediately written email to customer survive team saying that cancel my card but it did not cancel by customer service team. After 1 week when the delivery person came to me to deliver the card I did not receive the card saying that as I have already sent email for cancellation of the card., delivery person returned the card back to RBL Bank. Now if RBL Bank employees are using the card then why should I pay for it if I have not used the card and even not seen the card for a single time. I want to know if the credit card had been returned back then who has given them to use the customer's rejected card ?
Please investigate it and expel out such RBL BAnk employees who are doing this practise.
Regards,
Subhash Chandra Yadav
#[protected]

Hello team

I m using RBL credit card and on time payment but extra charges included 5692 but I don't understand which charges but I called customer care than spoken to bank bebit interest but I ask which than customer care not explain me. Please refund my charges please resolve my problem.
Card no-*****6196
Mobile no- [protected]

Thanks
Pratyush Tiwari
[protected]

RShield insurance premium cancel please, refund my money plz

Dear

@rblbank, @RBLBankCares

The RBL Bank issued me a credit card and without my consent they have started an EMI and services on the name of shield and while trying to talk them there is no way to report the fraud transaction.

I have never requested any services like this and even during the approval of call I confirmed the service of Card protection which was supposed to be 100 INR EMI but on without my consent this charges are a kind of fraud and I am going to put consumer complain as well as Police complain.

Seeking help urgently. [protected]

Thanks
Lov Singh
[protected]
lov.[protected]@live.com
PAN: FSVPS9153N

I had applied for a debit card fot which the bank debits a certain amount which is normally around 200-500 rupees. To my surprise an amount of 1500 rupees was debited from my account for the card without any kind of intimation.

I'm samreen
Raz*housingcom transaction name
Debited money 12, 978

I'm already looking for converting my transaction into Emi They call me represent as a RBL bank person they tell my complete details of my card and transaction details everything and they said I'll do with online tell your otp then I gave the otp As soon as I came across these messages, i tried too raise dispute by clicking link to stop this fraudulent transaction, but it was reflecting in process, so the dispute can't be raised.
I called customer care center and informed them about this and requested them to stop this transaction and reverse the said amount on immediate basis.
But they said that, it can't be reversed you have raise disput once it is reflected in account.
You have to traise disput and after that it can be reversed.
I blocked my card and registered complaint

Dear team RBL
Please look into this our hard-earn money are going to some where please refund my money and freez the account of raz*housingcom

I HAVE REPORTED THIS MANY A TIMES. This has been reported to RBL Bank many times from the very first day this fraud transaction happened. But RBL didn't take any action since then asking me for payment. I have all the relevant proof/RBI compaint/Receipt/Email. I also reported RBL intentional & unwillingness to resolve this fraud, & harassment to RBI. But RBL Bank didn't reply to RBI. RBI communicated this message to me & assured me to take action incase there will be any harassment. I have all the vaild proofs. I will also report now this to consumer cell.

There was a fraudulent transaction happened on 08 Jan 2018 for the amount of Rs.9000 that I reported to bank on the same day. The bank hasn't taken any action till now.
And why would I make payment If the fraud transaction is showing on my statement. I have already reported this bank carelessness to RBI. As per RBI guidlines I not liable to pay for any fraudulent charge. They still haven't resloved my issue and calling me to make payment every month.

STOP SENDING ME EMAILS/CALLS TO MAKE PAYMENT. I AM NOT LIABLE TO PAY FOR FRAUD.
I will send the Emails that you're sending me to RBI for further action that you guyzz are again harassing me to make payment for fraudulent charge, sending me this again and again. I am unemployed, I will also file a complaint for mental harassment that you guyzz have given to me in times of COVID19 Crises(Don't worry Govt. is taking this on priority basis), calling me again and again for same reason even after knowing everything what happened with that transaction.

Respected sir/madam.
I would sincerely request the cancellation of my credit card account bearing the numbers 7217.i at this moment static that I have paid all the dues outstanding on my credit card.multiple time by customer care but they are not taking response.
I request you to closing credit card following account in my
Name GOPI B R, m no [protected]...

Dear Sir-Ma'am,
I'm GAVAS NADAF. I'm credit card holder of RBL supercard which last four digit is 2831.
I have sent several emails regarding my dual EMI transfer but unfortunately there is no response from your side. This is my last mail If you are not rectifying your error I will going to BANKING OMBUDSMAN

Last month on 08 June I'm m tried to convert my perches of 35700 into Split EMI but unfortunately there showed errors thats why I have tried Next day on 09 June & this times its succeeded.
But now problem comes here, Rbl converted my both date 08 June & 09 June EMI request for same amount of 35700 Rs. Because of this error I have to pay EMI for 71400 Rs
So kindly cancel one wrong EMI of 35700 Rs(SPILT AND PAY 6246.70 ×06)updated by your side

Kindly rectify this error as soon as possible.

Find attachments of both date emi requests.

THANKS &
REGARDS,
GAVAS NADAF
MOB. [protected]

Customer care of RBL, are behaving not properly with customers, his phone no is [protected], like that different branch customer cares, after payment also they are calling . next time we never refer to any other of RBL bank .'fedup with customer care calls after payment also .
customer care no [protected] on this number person please take some action .

Dear team, plz deactivate r sheild insuranc policy from my credit card bcoz 12000 rs was debited from my credit card. Plz help to stop this otherwise i will blok this card.

Reply expected.

Dear ST courier,

We have been dispatched the courier on March month ( 03.03.2020) to RBL Bank, Kolhapur, Maharastra-416005. but still its not recieved to that address. we have already contact with Trichy ST courier HUB but we did not get the proper response from them. I enclosed the POD tracking snap with this mail, kindly look at and do the needful ASAP. And This is important documents which should be recieved at march month itself. your service is failed to done at on time. If possible to send the courier to that kolhapur address, you can immediately send or else you will send to sender address of that courier document.

They sold me platinum maxima credit card, which should give me 8000 rewards point on fee payments, but it's been month and no rewards point has been given as per offered. Now they have no human customer person to talk, they put me in loop and now i can't get out of it, all their customer service is pretty useless, i didn't understand why bank, put such nonsense customer service where i can only check my credit card info, which can be done online too. Totally stuck i can't contact and they charge for this # 2400inr every year. I simply want to closed this rbl card.

1 year before i cancel my card. Then after again and again your fraud customer care call for payment. They tell me to pay membership charges and unwanted amount debited. Everyday call and msg coming

Hello sir, I have paid Rs 70000 towards my RBL bank credit card ending with 1652 on 5th October through RBLBANK my card app (Razorpay) but the payment is not updated yet... I contacted RBL bank and also razorpay through Twitter and DM my details but still the payment is not updated... kindly help me

I am Sunanda Sahni, user of rbl credit card, Because of some financial issues i am unable to make the payment, so on 24th september 2020 i got a call from settlement department, that i can settle my card dues in 25000, i said that girl pooja that in october i will make payment but what she did, she lied to me and she gave me a letter of september month, which will get void on 30 september i did email on rbl head card email, and one guy called me and he said that is mistake from their side and he will me with settlement of my card and as an exception he will raise my card settlement request, then on 30th september 2020, some one from settlement named amaresh called me and he literally abused me on call, i emailed on head card services again but they did not replied again, please help me with settlement of my card, its her ( collection executive -pooja) mistake not my mistake, please can anyone help me please? please help me with my card settlement ( [protected]@gmail.com)