RBL Bank Complaints & Reviews

Service executive told 12000 reward point giving after credit card use

I was booked a railway ticket through irctc and pnr number is [protected]. The payment made through rbl credit card. Due to corona virus all trains cancelled by indian railway. So my ticket also been cancelled and refund also initiated as intimated by irctc. Today rbl bank shown the half amount in my credit card account.in this regarding my contact number is [protected]. Total refunded amount is rs4860 and shown in my account is rs2430. Please solve this problem. My credit card number is [protected].

I have Paid the outstanding payment which the RBL bank informed me about the credit card and was closed, The Bank still calls and informs to pay the due which I closed 2 year ago which is illogical as I am not using it and it has been closed.

I have transferred 45000 other bank credit card outstanding to rbl bank credit card into 3 month emi.

I have filled wrong credit details so amount has not been transferred yet but emi and charges showed in my current month statement.

I have already sent an email, tried to connect with phone, twitter and facebook and did not get any response.

Can please look into this and remove alll emi and charges form my rbl bank credit card as soon as possible because payment date is 4th may.

Dear Sir,

i am sukanta mishra, A customer of bajaj capital of personal loan and credit card of rbl, i want to convey RBL credit card charges are baseless, none is there proper to respond, the customer care.The worst service, none is there to give proper service when someone raise a complain, the supervisor attending the call after waiting i hour, that i am talking about i month back before lockdown.now none is there to respond, but that person if not pay the bill they will charge like anythings.i want a RBI interference as a general customer.no one is there to solve our problems.Even in personal loan of Bajaj their tie up bank without giving any notice they deducted the emi of personal loan at the time of lock down.they are worst bank as per all customers..

can i get a solution, can someone interfer in this matter

Thanks & Regards

Sukanta mishra
[protected]@gmail.com

Credit card payment deducted from my icici bank but not credited to rbl credit card. Transaction number:[protected]

Dear sir

I have last month bill of 5.5 laks and its due date is 03 april 2020.. From last month total lockdown unable to get salary and unable to get amounts from other sources all planning are blocked due to lockdown.. Still by 03 april 2020 i have managed and paid 4.55 laks and with in 3 days by 6th april2020 i have managed remaining amount 0.95 lak and finished my total due.. As i saw bill i am surprised with charges by seeing financial charges for three days delay for 95000 balance amount that to such bad situation.. Please consider my request and do needful.. By due date i have paid 85 percent of my bill amount and balance 15 percent of bill amount i finished in 3 days of bill due date.. By considering the present situation in india due to corona please consider and remove this much charges for the 3 days delay in payment fro 15 percent of bill...

Simply charges given as above i am not even understanding this much charges how i got for 3 days delay for only 15 percent of bill amount... Balance 85 percent of bill amount i paid by due date...

If all well i can understand you can charge as per your rules but by looking into present situation i have faced only 3 days extra time for 15 percent of bill amount balance 85 percent of bill amount i paid with in due date only.. So please consider my request and do needful

Thanks®ards
Srinivasulu malineni

Dear all,

Fraud transaction happened with me on 12th april 2020 with my rbl bank super card. I logged complain in bank, cyber crime police station and google as well. But still amount not refunded. This is very dangerous bank. This bank is not providing secure and safe credit card.
Below message i received.
Alert, you have spent inr 3999, 1949, 799 and many more at google proxima beta using your bajaj finserv rbl bank super card ending with x720 on[protected] without using otp/pin.

Need your support for refund.

Regards
Ranjeet singh

Dear sir rbl credit card charge me of late fee 1000 and deferred finance charges 346.31 and finance charges 307.11 and total bill is 10791 and i paid 10700 rs on 6 april and due date is 1 april due to corona lockdowen and i was a not able to deposit in my bank and i have no transactation for fro march to april and i and i had charge for only 3 days

Fraud transaction done in my rbl credit ending 3805 on[protected] without any otp/pin/swiping the card. This is very bad in security of thcarde card. The following amount are deducted in my card without my presence.

Order id : mm1ttznz4t
Document no. :[protected]
Dated :[protected]
Sequence no. :[protected]
Premium rs. : 7500=00
Order from itunes

This amount rs. 7500/- has done fraud in my card. Please solve the issue and reverse the trandaction.

Rbl credit card block 4months back I want noc

Dear concern,

This is to inform you that i have ordered “bajaj finance rbl credit card” but till date i have not received credit card and i am getting outstanding due massages from rbl credit card bank.

Now please explain me how outstanding is showing without receiving credit card in user end.

Even i am trying to contact customer care but call is also not connecting.

Please look in to the matter in top priority as my credit score may will impact because of you failure.

Link mobile no: +91 [protected]
Email id : [protected]@gmail.com
My official email id : vittal. [protected]@cipla.com

Hello sir
I applied credit card. Rbl rep. Call me amc chargers is 499. Now bank statement is coming cutting 999+gst i don’t want this credit card please close this card i am not using this card. This cheating for me. I want return this credit card.. Account number is [protected] and credit card is [protected] or reduce charges.. Otherwise it was returned request please approve

My name is parveen begum few days before i got rbl bank platinum plus super credit card. After that, i received a call from rbl bank insurance company regarding that r shield insurance subscription. But i told, that am not interested. So please don't activate that subscription. I said repeatedly 4 or 5 times to that customer care executives. But today r shield insurance premium rs.720 debited in my rbl bank platinum plus super credit card. Today am trying to contact rbl bank customer care. But i can't contact customer care at anyway. And also sending a mail to rbl bank customer. But i didn't received a any reply form rbl bank.

Kindly request to you please cancel that insurance and refund the money. Otherwise please cancel my credit card.

Dear team,

We have not any pay in future for rbl because we have already many times mailed to rbl team for deactivated our rbl card and close the account but till now not deactivate our rbl card and not got any reaponce from rbl team. We are not responsible for any payments.

Once again i requested to rbl team please deactivate my rbl card and close the account. Settelment the all payments and issue to me no dues certificate. I left the rbl card services because poor services and also poor talking of your representative

Narendra kumar
+91 [protected]

I, Hiren satra was told by the bajaj finserv credit card with the limit of 35000. And was told that annual fee of Rs. 999 will be waived of for the 1st year and in the bill, there is R-Sheild insurance premium which was never purchased by me as i already have insurance of bajaj finserv it self for all my cards, i never gave consent for the credit card insurance premium and how can they charge such without consent. I want solution how so ever for the same!

Dear Sir

Kindly close & block my credit card on urgent basis because RBL bank is only for cheating with your customer, i am trying to calls & emails to rbl bank since one month back but no response received still while one complaint has been registered to RBL customer care by call on dated aprox 13.03.2020 but reply still awaited to me and day by day increasing billing amount.
send me final bill to me after closing my credit card having end 4 digit 2721 & registered mobile no is [protected], email id is [protected]@gmail.com.

Kindly update the same in my latest statement so that I could pay

d S Rajpoot
[protected]

[protected] Forwarded message[protected]
From: cardservices
Date: Mon, Apr 6, 2020, 3:28 PM
Subject: Service Request - RBL Card
To: [protected]@GMAIL.COM

Dear Ms. / Mr. Devendra Singh R,

Greetings from RBL Bank!

We hope that you are well in health and spirit.

This is in reference to your service request ID 17556411.

We sincerely regret to note your decision regarding cancellation of your credit card.

It has been our constant endeavour to resolve all your Service Requests at the earliest. While we are making our best efforts to restore services, our Service personnel are facing difficulties and movement restrictions on account of the lock down directives by the Government, despite banking service being classified an 'Essential Service'.

We wish to inform you that your card is under temporary block and currently have an outstanding of INR 166 . We would request you to clear the outstanding on your account at the earliest and we also urge you to reconsider your decision considering the benefits that we are offering on the card. Some of the key features are listed below.

Get 1+1 Bookmyshow offer on movie tickets (up to Rs.200), on any 1 Day of the month (Applicable only on Mon-Fri).

Experience the freedom and power to fill your vehicle's fuel tank at any place, at absolutely no extra cost. Get a fuel surcharge waiver o[censored]p to Rs.100 per month.

Get 2 free visit in a year, at domestic lounges at all major airports in India. The Platinum Plus SuperCard knows the best ways to comfort you.

You may visit www.rblbank.com https://www.rblbank.com/category/credit-cards to check the benefits.

Further, we would request you to please write us back once the situation gets normalized so that we may assist you further on the matter.

We solicit your patience and bear with us in the interim.

Stay safe at home and maintain social distance as much as possible!

We wish to reiterate in these tough times that your relationship with us is our top priority, along with ensuring safety and well-being of our customers & employees.

Please keep having your trust in us. We look forward to your continued support.

Yours Sincerely,
Ravi
Service Delivery-Credit Cards

RBL Bank, Apno Ka Bank

Dear sir
Again and again requested to you that this is wrong statement generated. Nothing i have purchased in this regard. This card was free for life time. Any type of charge will be payable as described by your representative but not rs 999.00 has been added.
Also i have registered the complaint to costumer care in this regard and he gave full assurance to resolve my problem within 7 days but one month has passed without resolve and remove this amount from my current statement hate taken, it was life time free.

D s rajpoot
[protected]

Dear Sir
I am complaining one month back via phone & email id regarding wrong statement generated by RBL bank, also i have done complain to customer care of RBL representative. i am still awaited for any response after several verbal & written request .When the same credit card has been issued to me, it was life time free, why charge has being added in my statement, also costumer care representative has assured me to wave /remove this from my bill generated.
Therefore again and again you are requested to remove the same charges on urgent basis, kindly do not try to cheat with your customers.
An other request to convert my reward point in rupees on urgent basis so that i may use all reward points