RBL Bank Complaints & Reviews

On date 22/03/2020 i do one payment of 2250 at petrol pump shashtri nagar ghaziabad by my rbl credit card.. After 5 min i received 2 msgs of deduction 2000 and 3000. My card is with me.. I did not go even delhi.. And i didn't do any this type transaction.. There two are fraud transaction.. Pls take action about it.. My registered mobile num is [protected].. Pls increase my limit. I changed my password. And in these emergency days i dont want to block my card.. Pls cancel these two transactions..

My issue is with teh credit card of rbl bajaj finserv
I have already paid the used amount as per the statement.
The spent amount was 1487.00 inr, but they have charged 8935.40 inr as annual fees and charges. And made it 10400+
I have called the customer care multiple times but they have not resolved the issue. I also asked for a degarde of card also but was unresloved
They have blocked my card for more than 3 months.
However they are going on sending the bill.

The called me and asked to upgrade the existing card to super card (Rbl bajal finserv) for free of cost without annual fees.
But now they have charged 8000+ inr as charges.
Today i have called him in this regard, but the executive asked me to pay 1750
Inr to activate the card.
The ref # they provided is 16464157.

The collection department guy with name n. Naveen kumar on behalf of bajaj finserv has been calling multiple times even after conveyed him the issue but stiil the person has sent the collection guy to our place.

Iam expecting that all the charges are waived off and a memo to the person who called us and has failed to update the peers in this regard.

Dear sir

This is to inform you that, i have rbl credit card my card details below here...

Card number
[protected]
Card holder name
Shrikant sharma

My rbl card due that was13th march 2020 amount is rs-14184.22
I have processed balance transfer from my sbi card on 11th march-2020
But they processed cheque on 18-mar-20, during this period i have already transfer 5000 rupees from neft to rbl.

Sir, after 14th march, i have regularly received a call from rbl representative regarding payment in a day multiple time.

I have already explained to them my problem, they call me and directly asking for payment, they behave very rudely, from 14th onwards i have daily received a call from them and they use abuse language.

They told me like this - abhi ja aur payment kar ke aa.

I have torcher from them since 14th march to till now.

I already drop rs-15000 cheque yesterday on rbl iffco chowk branch gurgaon.

Today again i have received a call from them on 9:00 am, again i explain to them i have already submitted a cheque iffco chowk branch.

But he told me balance transfer not applicable, this process tack around 20 days, so go now and make a payment right now.

Then i have again pay 7110 rupees via neft today.

They change me rs-27110

Details below here...

Neft payment -12110/-
Cheque -15000/-

Request you to look into this matter due to they miss behave to customer.

Cheque soft copy attached for your reference.

Thanks & regards
Shrikant sharma
[protected]

Dear team,

My name is shailesh parmar. ([protected]@gmail.com)

I have raised request 3 times for my credit card cancellation but they are not cancelled that. They are simply telling we have raised the request with in 3 working days your card will be closed but 20 days completed but card is not cancelled. I don't like rbl bajaj supar card service. Please take action about his team.

Shailesh parmar.

Dear sir,

I am writing with this regards to my credit card bill payment. My credit card number is [protected] i recently received a bill of amount rs. 54, 274.0/-..

This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months & i lost my job and we borrow money from friends and relatives for surviving, so i do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

I can able to give 35% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 10 business days. More than 20% is not affordable for me in the present situation.

I am ready to settle this as soon as i get the confirmation from your side.

Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation.
Thank you.

Please reach out my number: [protected]

Thanks,
Suraj kemariya
Son of card holder-
Rekha kemariya

Mr. Vinod sharma from rbl bank is harassing me, my friends and family members and telling them to pay money or else they will keep calling them and also threatening me to pay the amount. I asked them if i am talking to them they have no such rights to call any of my family members or friends but they are raising their voices and abusing me and them our the phone and saying either pay the money or will tell collection department to call multiple time to my relatives.

When all the malls and movie halls are closed as per goverment orders due to CORONA VIRUS the RBL BANK should extend
the validity of monthly movie offer for card ending 1808. as the offer on my credit card is expiring on 17/3/2020 for billing cycle 18/2/2020 to 17/3/2020 for my RBL BANK MOVIES AND MORE CREDIT CARD. Italked to customer care on 16/3/2020 but they denied to extend the validity

Please note that i applied for rbl bank titanium credit card 2nd time and got reference no : #ccj80mv5ts. I got all verification done. I got multiple calls for verification. Today got a sms from rbl bank saying "your application for a rbl bank card has been declined as it does not meet our internal assessment criteria." i gave the documents to rbl bank, executive called and i gave all papers and verification also done positively. Circular dbod. No. Leg. Bc.65/09.07.005/2006-07 dated march 6, 2007, banks have been advised that in case of all categories of loans irrespective of any threshold limits, including credit card applications, banks should convey in writing the main reason/reasons which in the opinion of the bank have led to the rejection of the loan applications. Rbl bank should give us reason. We want reason for rejection as it will hit my cibil. My cibil was all clear and i got hdfc sbi kotak stc. If we will not find reason for rejection, we will file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against rbl. I never had any liabilities from any bank in the past. Please provide reason or else i will file case in consumer court.

Regards j singh. Please suggest me what is next process. And where exactly my application got declined. Hoping positive response.

I have received multiple calls from rbl bank representative that they want me to allot shoprite credit card without joining fees. At first i was reluctant to take the card but after multiple calls from them i have accepted because they told all checks are please submit the proofs, then we will provide you the credit card. I have submitted the proofs to there representative. My reference number is #cchu287aa3. I got an verification call i have validated my details. When i check my status of my card "dear customer, your credit card application has not been approved as it did not meet the policy requirements of rbl bank" status they have mentioned, also they did not mention the reason for the rejection. This will reduce my credit score and effect cibil score when i try to apply any loan.
Please solve the issue or let me know exact reason why it got cancelled.

Sir/madam
My pre approved rbl shoprite credit card application details application no.
[protected]

The application submission date is 15/02/2020
But today are 14/03/2020.
This is very very late services for approve it. So i hope you are clear the application status shortly and inform me. Please solve this issue as soon as possible.

Thanks and regards
Sarfraj ali khan
[protected]

My name is priyanka more, my card number is [protected] and without informing me they have given policy worth of 12000, and i have received a card a week back but that policy amount deducted. How it can be possible, and i called 4 time for cal center they didn't respond properly. Finely i don't want any insurance policy.. Plz plz cancel it i want my credit back.. I need quick response
My email id.. [[protected]@gmai.com
My contact number..[[protected]]
Thank you

My query is regarding the xpress cash. I applied it through rbl mycard application for the amount of inr 20, 000 on[protected], simultaneously the amount got deducted against my credit limit on[protected] but the amount did not get transferred to the bank account details which i provided. I would like a quick response to my issue and also make sure that this does not happen to anyone else.

I have received call from rbl bank credit card department that i'm eligible for rbl bajaj super card. After that the person came to me for kyc verification and i submitted the documents to him, after that i received a tele verification call from the company. And said that i will receive card within a week. But today 12-14 days gone, i didn't received the card yet. What should i do.
Kindly contact me as soon as possible on +91 [protected] or [protected]@yahoo.com

Very bad service, someone else takes the card but they call someone else for it, even now a days they have started calling on whatsapp and office landline number too, i'm not sure what kind of business is this but whatever it is, it's not a good gesture to run a bank,

They called me on whatsapp from the last 2 days using abuse words, connecting me with other lady who i don't know and asking her my wife and after that using abuse words, whereas i'm not even marriade yet, when i said same to them they reply me that ho v nai skti. Someone from there department have putted rani mukherji photo on whatsapp, and call directly there when you accept they start shouting and using abusing, i don't what kind of training they are getting but that is really unacceptable and no one even like there voice.

Suggestion or tips

If anyone get regular call from them just accept the call and put beside on table.

If they harassing you on your working days, do same with them on your week days.

Try to connect with them via whatsapp video call, once they accept take a screenshot of the person who are calling and using abuse and put fir against them after doing the payment.

Hope this will help you to get rid-off from the rbl harassing services.

Thank you

I lodge a complaint regarding transaction done on 20th december i made a transaction of 7319, initially the payment has been failed. After 10mins once again i made the payment and it succeed. Now rbl charged me twice even for failure transaction 7319. I here request please take strict action as they not responding properly.

The reference number 15177366.

Hello i have booked for express cash of rs. 10000/- on 28th feb amount was debited from my rbl credit card but the amount is not credited to my icici bank account till now.

I have called customer care number many time but there was no response its not tacking me to exectuive to whom i can speak and register my complaint.

I need my money back immediately. My contact number is [protected].

Dear sir

With reference to the above your representative collected our full details bye phone on 25.02.2019 for pre approved loan i have give all detail and bank details also
Your representative told within 3 working days rs. 140000 will be credited to your account. Till now not credited that amount out account. Kindly inform what ahappend our pre approved loan status. Kindly do the needful

Thanking you

With regards

Lokesh. D
[protected]

From last few days i am receiving phone calls from [[protected], [protected], [protected] name:-amit and preeti]
Regarding rbl bank credit card payment which is due from last two month; recovery agent using bad language and abusing during talk with me and my relatives include with lady too and reason of due is bank recovery agent and bank are ignoring convert to d under emi section or settle the amount which i can pay 1 or two installment. Now i am not able to pay total amount in single installment so lot of time have requested to bank via mail from last one year but bank is using agent whom harassing me and my family.

Hi don't have any connection with rbl bank, neither i have credit card.
Some one from my sister's office (My sister don't know that person properly) had his loan balance outstanding. I got call from following numbers on my office landline as well as mobile and used very abusive language. I didn't understand why they called and i was repeatedly requesting why you are calling me and harassing me. Phone numbers are given below

[protected]

[protected]
Please note take necessary action.

There was request raised for waiver (reg mobile no [protected]) on 21.1.2020.. I was asked to clear the outstanding but when it did not happen within 2 days I called again on 24.1.2020 and the executive informed that the waiver would be cleared in 2 working days and asked to clear the other card balance also..

Another call was made on 28.1.2020 and informed that the committed amount was not refunded I was informed that it was two working days and asked me to wait as it was under process. When next call was made on 31.1.2020 and during the call the executive informed that the request was under process and when the informed that the request was done on 24.1.2020 the staff informed that the refund was processed and when the information was shared that the amount promised and refunded was not same the staff took the complaint and informed that it would be done as per commitment.

The staff promised to call back with resolution but no call was received. Later call was made and again was informed that it would reflect in the statement. When the statement was received was shocked to see that against the committed waiver of 13k on two cards only 4k+ was done.

When the customer care was called again on 21.2.2020 the executive informed that there was only record for 1 card waiver. though the call recording I have are clear and the staff also had confirmed the same.

This kind of misdirection and commitment failure from bank was not expected I am feeling as cheated. I have called so many times for the request and the result has caused immense mental trauma to me to see that the bank has not honored and fulfilled its commitment.