RBL Bank Complaints & Reviews

This is to hereby wish to bring to your notice that rbl bank and its executives (Mentioned below) are directly violating the fair debt collection practices act.

List of violations:
Violation 1: disclosure of personal debt with third-party/parties.
Violation 2: placed excessive phone calls (Over 100 calls in 2 days), use abusive language with the third party while calling for me.
Violation 3: threatened...

I have received my rbl credit card 4 days back. Suddenly today I found they have charged me to 720 towards r shield insurance premium. I have never opted for the same. I have sent the mail to the customer service but no one contacted even not refunded my money.
I want to complain that customer service is poor and it's a cheating with me that without my consent they billed the premium.
They don't have any option in customer care that someone talk to you but it's a robotic and there is no option to put my complaint.
My registered mail I'd is [protected]@gmail.com. and mobile number is [protected]

Hello im harshal... Rbl bank excutive call me and apply for monthly treat credit card in dt[protected] and given all documents dt[protected]st verfication call completed and then i have msg come with refrence number of my credit card application #cca1cah675 then 2nd verfication call done in dt[protected] then after 3 days in dt[protected] verfication completed @ office adddress but till date my credit card application status is showing under process... This status is showing from[protected] to till date.. Plz i request what is exactly status of my credit card? My mobile no is [protected] and mail id is [protected]@yahoo.com

I have received my super card on the month of april 2019. On the date of 2nd may 2019 i have seen that there is a payment of r shield insurance premium of rs 600. At the time of issuing the card i have clearly told that i don't want any insurance then why there is a charge of insurance. Please cancel the insurance right now. And also please tell me the process of submitting name hari shanker bajpai card no. [protected] & mobo.[protected]

Bill is generated on 14th of every month and the due date is 2nd of the Next month. However the Customer service executives continue to call on daily basis from 20th of every month mentioning as reminder call. Each day i have been receiving minimum of 15 calls from various Mobile numbers telling RBL Executive. Its become a Mental harassment from past 3 months. Especially month ends every employee is mentally stressed with the Job based tension on top this kind of behavior from the executive is worst kind of Nightmares.

I have raised the complaint in consumers affairs Court and the Docket number provided for the same is 1878823.

I am hr of a company and one of the employee bought the credit card and dint paid the emi so the rbl bank person called the office telephone and inquired about him & i noted the number of bank person gave the same to the credit card holder. But that bank person again called me in the office number and asked me about the credit card holder later she asked my name. After 30 minutes she called in my personal number, how can they take the personal information from the bank site with same company and abuse me like this and asking about the same person and she used very abusive language with me, i don't know how these kind of creatures are selected for bank job. She is not giving respect. I don't know whether the bank person is educated or not she is talking like rowdy.

Dear sir

Good afternoon,

I have rbl bank credit card loan "[protected]". I have taken credit card loan from rbl of rs. 226000/- i have paid many installment of loan. I am regular customer of rbl credit credit and loan account. I have used rbl credit card last 3 4 years. And made full payments on time before due dates. But from last 3-4 months i have make no payments. Last few months i have many losses in business. At this time my financial condition is not goods. I am not able to pay outstanding amount at this time.

Rbl recovery staff call me & my relatives and my realatives office's everyday. They threatened us and use abuse language everyday. I have asked many times don't used abused language but their behavior is same. I have all recording of rbl staff calls. They harass me.

I have many complained to rbl customer care by mails and calls and requested them pls ask your staff don't use abuse language. But no any response from rbl bank. Rbl staff behavior is same.

Today rbl staff again call me and same behave use abuse language and harass me and my family. "they called my all relatives and their office employees for payment & use abuse language. Take my all relatives on call conference and talk with me in abuse language.

I am very mentally disturb. I don't understand what can i do?. Please help & call me urgently.

So your requested please solve my problems & how can we solve this problems. I know am liable for outstanding amount. But no any one used abused language and threatened me and my family & other relatives as per rbi guidelines. RBL Bank side no any response. I have many times mailed them and calls.

So please help. And contact me urgently.

Name - anil kumar
Dob[protected]
Mob. No. [protected]

I have received my super card on the month of jan 2020. On the date of 20 jan 2020, i have seen that there is a payment of r shield insurance premium of rs 600. At the time of issuing the card i have clearly told that i don't want any insurance then why there is a charge of insurance. Please send the documents regarding the health insurance right now.

My name is mohd sayeed creditcard holder in rbl bank. I want to cancel my r shield premium insurance is adding automatically by insurance company and rbl bank customer. I have total 35000 credit limit and 15720 detucted by insurance company in my card. So i humbled request to rbl bank customer support to cancel my insurance urgently and give my limit and money return. Thank you

Hi i am aqil siddiqui one of the customer who is cheated by rbl bank...30 days before i got call from rbl insurance customer care regarding r shield insurance subscription that time i clearly told to rbl customer care person i don’t have any interest in any type of insurance subscription.. Even through they had activated.. Yesterday i got my credit statement stating that r shield insurance premium rs.1000/- how come if a customer is not interested in particular thing how you people activate without their knowledge.. Now i don’t want to pay premium.. Pls take immediate action on the above incident other wise come and take your credit card.

I have been receiving abusive calls on my mobile phone and workplace boardline number from some rbl bank recovery agent for some credit card payments of a distant relative.

The lady's name is sharmila sawant and has been harassing me and workers at my workplace with incessant calls on the company landline number (50 calls within 2-3 hours!) for the past 3 days. I'm in no way involved in this debt recovery and don't even have an rbl bank account (Thankfully!). Have filed a complaint with the police who have suggested to send a legal notice to rbl bank. Meanwhile, the harassment continues with threats to show up and create a scene at my workplace for some money that i don't even owe them!

Can anything be done to manage this situation?

I have an rbl bank credit card and have used it during needy times. I was promptly repaying for a few months. Unfortunately, due to loss of job and financial crises i could not make any payments. I was getting calls everyday and the recovery agents started coming home and harrassing my wife and a small baby. I was forced to vacate the house by my owner because of these agents. Now they have been calling my relatives and friends asking them to pay on my behalf by saying that i have given their reference which is not true.

It is illegal to harass my friends and relatives to collect the money. Even though i told them that i am willing to settle it they did not get back to me. Suddenly, they came back after a couple of months and ask me to settle it immediately which is not practical. I have also sent them mails for settlement but no use. They have abused my friends and relatives with vulgar words. They are all very scared and have been calling me to find out what was happening. What right do they have to call them and hold them responsible for the money that i have to pay? They have put all o[censored]s through mental trauma. they call about 100 times a day when i am at work and it is not possible to receive any calls at work unless on break. They say that since i didnt receive their calls they called my friends and relatives. Moreover, they are not even from the bank. They are from recovery agencies. Rbi regulations say that they cannot harass but they are doing it. Please take action against them.

I am ratnesh trivedi and application number is #ccnhdd7877. Everything is done got the message from rbl bank that card request has approved. Got the call from rbl bank two times they provide me useless offers with card so i denied for the same. Now lots of days passed and i didn't receive the details of dispatch. Rbl bank provide me fraud offers but i m not interested at all. If my card approved then why rbl bank not dispatched it yet. I...

I have credit card of rbl and i have good payment track. Still recovery agent harasing me for make advance payment. When i complaint to customer care the hack my card to stole.42000 rupee. I registered police complaint n submit same to rbl but they continue sending goon at my home place creating ful gundagardi. I make complaint in rbl many time. But they didn't listen

Worst customer service, i have due of 6500 rps on feb 2 2020, but am getting calls daily before 10 days to pay my payment, it's mental torcher, all others also getting the same kind of calls, and also i'm not able to contact them, my worst decision is taking credit card in rbl, i need someone to take action against rbl in chennai, they are calling from customer care and i don't see anyone responding to the calls

Company representative has forced me to buy the new rbl bank bajaj credit card and at the time of new application representative told me that it is free of cost and i m shocked to see the bill of 1100 on the end of the first month. Also d beauty is that i hv not yet activated the card yet and i got d bill.
I hv registered the complaint in rbl grievances but they wantedly not taking any action which is creating the doubt that it was the involvement of bank management to grab the amount from poor people.

RBL credit card delivered to my residential address, but we rejected and resend it back. I have sent mail notification for to terminate and cancel the card.What is the reason for bill generation and cheating a customer.

Card is not activated but bill is generated - Total Amount Due: Rs. 1178.82
Minimum Amount Due: Rs. 379.82
Payment Due Date: 07-Feb-2020

Seriously this has become a torture.

Customer care is not available for this purpose.

Expecting a positive reply,

Regards,
Sunil Kanneri.G

Can I opt for legal action?

email copy is given below

Hi
I am k l aggarwal holding a new rbl credit card. Now i am not activate this card yesterday i got my statement stating that r shields insurance premium rs 720. How can do this thing without permission. Now i don't want to pay premium. Please take immediate action on the above incident otherwise come and take your credit card. Because without my permission card activate

Regards
Kanya lal aggarwal
[protected]

I have been asked that the credit card is free of cost and then i have been charged inr 5000 + gst.

Now the service team is saying that they will not refund that amount.

I was on call with the team and spoke to executive, supervisor and manager, they have no sense and wasted my time.
I left with no option and they mentally harassed with saying no, i have captured all the calls where the executive said card is free of cost, now they are saying its was an technical issue.

Hii sir,
I have a credit card of rbl bank ([protected]). On this card my due date is 03rd feb 2020 and i know very well but rbl bank team doing me back to back call me and abused me that will reflect on my company work. Since i was used this card i was never either miss my due date payment but now they are doing me call again and again and i am very tired about these things which was happened from the bank side.

Warm regards
Sonu nooniya
Gmail id : [protected]@gmail.com