RBL Bank Complaints & Reviews

Hi don't have any connection with rbl bank, neither i have credit card.
Some one from my sister's office (My sister don't know that person properly) had his loan balance outstanding. I got call from following numbers on my office landline as well as mobile and used very abusive language. I didn't understand why they called and i was repeatedly requesting why you are calling me and harassing me. Phone numbers are given below

[protected]

[protected]
Please note take necessary action.

There was request raised for waiver (reg mobile no [protected]) on 21.1.2020.. I was asked to clear the outstanding but when it did not happen within 2 days I called again on 24.1.2020 and the executive informed that the waiver would be cleared in 2 working days and asked to clear the other card balance also..

Another call was made on 28.1.2020 and informed that the committed amount was not refunded I was informed that it was two working days and asked me to wait as it was under process. When next call was made on 31.1.2020 and during the call the executive informed that the request was under process and when the informed that the request was done on 24.1.2020 the staff informed that the refund was processed and when the information was shared that the amount promised and refunded was not same the staff took the complaint and informed that it would be done as per commitment.

The staff promised to call back with resolution but no call was received. Later call was made and again was informed that it would reflect in the statement. When the statement was received was shocked to see that against the committed waiver of 13k on two cards only 4k+ was done.

When the customer care was called again on 21.2.2020 the executive informed that there was only record for 1 card waiver. though the call recording I have are clear and the staff also had confirmed the same.

This kind of misdirection and commitment failure from bank was not expected I am feeling as cheated. I have called so many times for the request and the result has caused immense mental trauma to me to see that the bank has not honored and fulfilled its commitment.

Has clearly stating the fraudulent from rbl agency want details how rbl agencies in chennai. Named singadurai (+[protected] called on my registered mobile number has calling from rbl. Has he said the blockbuster card which were given that from his side he said he will block the card before that too settle the payment of rbl blockbuster card, he asked to sent payment to his gpay following details will be pinned in the mail, and i asked him is it legal to do transaction like this, has singadurai said it can be done by his id so payment also done to close the card on jan 13/2020. But even after one month the card has been not closed and payment also not reflected has more further enquiries has to be done

Sivapakiyam rbl agency ([protected])
To account which transaction made by gpay sbi [protected]
[protected]@gmail.com

Upi transaction id
[protected]
750/-

[protected]
60/-

[protected]
1707/-

[protected]
2000/-

Money sent from my saving account iob

The questions is there is no way to track rbl agencies in chennai, how can agency call to my registered mobile number from rbl. This is first ever facing problem like this, because of this my rbl payment has been lagging become penalty my maintenance of cibil were good in banking payments because of this made me sick raised an complaint to city police

Vide ref. No - ecs20016110. To know the status please visit https://eservices.tnpolice.gov.in/CCTNSNICSDC/ComplaintStatusPage

Has singadurai failed to say his branch whereas so much of inner fraudulent happening. My payment too loss

Dear sir,

This is request you i’m suffering very much in depression by your rbl bank recovery agents mr nilesh - [protected] he is harassing me and abusing and threatening to me if i’ll not pay the dues today he will do anything to me.
I am harassing by him from last 3-4 days to continues.
I lost my job 2 months back and now i am not in condition to pay the due this time.
I said him i need some times to pay the amount but threatened me.
My name - ravikant dubey
Card number - [protected]

Please i need your support and intervance.
Regards,
Ravikant dubey
[protected]

This is in regards to an rbl credit card recovery representative mr dhiraj rajput mumbai branch with cell no. [protected] who is being personally giving threats against my credit card payment.

I am jobless from last 1 year and in search of a new job. I am sure to get a job confirmation in this week and further will make my payments regular against overall outstanding amount on my credit card. But unfortunately mr rajput is being threatening to harrase my family members and make their life miserable.

Kindly note that i am in contact and my residential address is the same mentioned on the records. So though i haven't run away then why is this guy making such statements as if i am untraceable. Please speak to him and i will make sure my payments are credited on the rbl credit card account.

Regards,
Sameer haravade
[protected]

Dear sir/madam,
I did not received the credit card of rbl bank but today i received a bill in my e-mail. As i already informed the callers about same.
Also not need the card anymore because executive changed my card to a costing card which was i didn't applied. I repeatedly trying to contact customer care but it's always busy/under mantainance
Kindly take necessary action
Thank you
With regards,
Alekh kumar dash
Mob-[protected]

My name is saddam patel. My credit card no. [protected]. I called customer care, they told 282000 to close the loan and gave 20 days time to pay. Then i call next time 284000 and then 286000 speak differently every time. And talk in the wrong way, there is absolutely arthritis service, everyone would like to sow theirs, no one can take credit card & loan

Hi am parmod kumar mahto i have rbl super credit card, without my knowlage you bank put the shield insurance rs 720 on my name i whoud not submet any form or docoment to apply this insurence and also your bank staff could not cunsult me about this insurence poilcy i am not pay the insurnce amount plese cancel this insurence and refund my amount to my card.
Show quoted text

Rbl team / rajiv ahuja (Executive director of rbl),

This is last warning mail from my side, every time you cheat with your customers :

I am your credit card customer, i convert my total outstanding rs. 36, 000/- in emi, rbl give me option (3596* 12 = 43152). I agree for that. I got your confirmation on 17th jan 2020. As per emi amount i pay 3596 @ 23rd jan 2020. Now rbl collection dept force me to pay 9000 for 3 months emi amount. Whats going on???

Before that you guys add 2 emi's on same time on same out standing (3596*12 + 2050 *24= 92200) means my outstanding is 36000 and you force me to pay 92200. What type of working happening in rbl.

If i not receive any kind of mail from your side i drop complaint against you. You doing 420 against me.

Regards,

Devendra virkar ([protected])

In my first credit line statement i've been charged a limit set up fees of 3000 rs. These charges are implemented now which were not communicated to me while availing this facility. I've been informed about the processing fee only. They are automatically deducting the money by keeping hidden charges and making us suffer. They are just harassing the customer.

Sir, i received a threatening call today from rbl hazratganj lucknow agent named "vikas singh" with his cell no: — ([protected]). Some lady living in my housing society (Gomti nagar lucknow) took credit card and defaulted on her payment and this agent was threatening me to pay on her behalf. Please help me and stop such calls. I don;t know that lady and neither i acted as her guarantee while she bought the card.

मला rbl bank कडून रोज खुप त्रास दिला जात आहे. Message whatapp वर तसेच call करून ते low leval ला जाऊन बोलत आहेत. सध्या माझा job नाही आहे. मी regulal payment करते पण सध्या income source नसल्याने 30000/- payment करू शकली नाही पण 2-3 महिन्यात मी नकी clear करून card कायमचे बंद करेन. मला सध्या rbl bank वाले खुप त्रास देत आहेत. Please आई request you मला 2-4 महिन्याची मुदत हवी आहे.

Hi, more than past two years i am reputed customer in rbl. Dec'19 - i am releived from my company, so salary not received for 60 days, waiting for settlment amount, i clearly projected to this customer care, but poor response from collection agent, i am searching job,
Either i got the job in next month / settlement amount, i will settle the card account and closed. Till such time give me the excuse from phone torture.

I've paid the feb'2020 due of rs. 6591/- on 5th feb'2020 thru neft transfer from my savings bank account maintained in federal bank but still i didn't receive any mail/sms reg payment acknowledgement from rbl.
I tried to contact the bank reg payment acknowledgement since today is the last for due payment but couldn't get connected to executives even after half day of trying over phone.
Atlast, by no choice i mailed the incident to complaints department of rbl but no reply from them as well.

Hi, my name is amit few month back i have recieved message from r shield bundled insurance on your rbl credit card. They told me that 90% of insurance amount will be credited to my card. However cashback of rs 1196 was credited so i m very disoppointed with this. I want to cancel this membership please cancel this and refund me half of membership plan. My no is [protected].

Hi i am arunkumar, one of the customer who is cheated by rbl bank...30 days before i got call from rbl insurance customer care regarding r shield insurance subscription that time i clearly told to rbl customer care person i don’t have any interest in any type of insurance subscription.. Even through they had activated.. Yesterday i got my credit statement stating that r shield insurance premium rs.1000/- how come if a customer is not interested in particular thing how you people activate without their knowledge.. Now i don’t want to pay premium.. Pls take immediate action on the above incident other wise come and take your credit card

Hi, i am swapnil dhotre the credit card customer of your bank who is cheated by rbl bank...30 days before i got the call from rblinsurance customer care regarding r shield insurance subscription that time i clearly told to rbl customer care person i don’t have any interest in any type of insurance subscription. Even through they had activated.. Yesterday i got my credit statement stating that r shield insurance premium rs.1000/- how come if a customer is not interested in a particular thing how you people activate without their knowledge. Now i don’t want to pay a premium. Pls, take immediate action on the above incident otherwise come and take your credit card.

The following dispute transactions happen on 09-jan-2020 between 12:30pm and 3:pm. I got this information on 17th jan 2020 when statement generated 15th jan, 2020.

1.09-jan-2020 mobikwik inr ww. Mobikwik.com ind amount: rs.9, 816.00
2.09-jan-2020 mobikwik inr ww. Mobikwik.com ind amount: rs. 19, 816.00
3.09-jan-2020 nearbuy india pvt ltd noida ind amount rs.10, 099.00
4.09-jan-2020 nearbuy india pvt ltd noida ind amount rs.10, 099.00
5.09-jan-2020 nearbuy india pvt ltd noida ind amount rs.10, 099.00
6.09-jan-2020 nearbuy india pvt ltd noida ind amount rs.10, 099.00
7.09-jan-2020 nearbuy india pvt ltd noida ind amount rs.10, 099.00
8.09-jan-2020 nearbuy india pvt ltd noida ind amount rs.10, 099.00

Total amount:rs. 90, 226.

The cheques for final payment of loan was dropped on[protected] and supposed to be presented in our central bank of india account for clearing before[protected], which were not presented so we cleared the account, thru “razorpay” link sent by rbl bank, on 03-01-20

I email the rbl bank customer care mail id [protected]@rblbank.com on[protected] for enquiring the status of cheques and instructed the bank (Central bank of india) for stop payment so as to stop misuse of any kind.

The loan account’s final payment was cleared on 03-01-20 but those missing cheques were presented to our bank for clearing on[protected], and we are being charged for safeguarding our account for the mishandling and error from your branch by asking us to pay cheque returning charges and fine when the account stands cleared on[protected]

My name is Nanda Gopal. Few days before I got RBL Bank platinum plus super credit card. After that, I received a call from RBL bank insurance company regarding that R shield insurance subscription. But I told, that am not interested. So please don't activate that subscription. I said repeatedly 4 or 5 times to that customer care executives. But today R shield insurance premium Rs.720 debited in my RBl bank platinum plus super credit card. Today am trying to contact RBL bank customer care. But I can't contact customer care at anyway. And also sending a mail to RBL bank customer. But I didn't received a any reply form RBL Bank.

Kindly request to you please cancel that insurance and refund the money. Otherwise please cancel my credit card.

Mail : nandagopal.m.[protected]@gmail.com
Phone : [protected]