RBL Bank Complaints & Reviews

Hi,

Myself harikrishnan one of your rbl credit card holder this bring to your notice at the time of card application the your rbl executive named dhanalakshmi cont no [protected]
She told and assured there will be no joining and membership fees so i trusted and got a card in book my show. After that i'm receiving the statement for the value for 3540 rs. This is not at all acceptable and cheeting without knowledge of customer. How i supposed to pay instead i had clearly asked with your bank executive. Please refer the attachment for her commitment and arrange to rollback or waive the charges value asap. Awaiting your reply. Or else will escalate to higher management level and will call up in consumer forum and i have voice record also

Dear rbl bank,
Its very disappointing from bank rbl that you sending me statement upon statement where as i didn't purchased anything from your card... Even though i don't have any banking relationship with rbl bank and i had rejected this card and asked courier boy to return it to bank.

Since i don't have card and don't know the card number, you sent me rs. 791.32 bill, without spending anything from your card how you can generate this statement.
I have tried your customer care number and i had a worst experience with it. I am saying its a worst customer service which never connect a call to customer care. How would you charge on my name when i rejected your services.
This is kind request, please resolve this issue and close my account as soon as possible and block the card.

Hope to get a favorable reply from you.
Thanks and regards
Mukesh jangir

I have applied for express credit cash of rbl bank credit card from the rbl bank credit card app. The money was not credited till now to my sbi account number but its showing in my rbl credit card debit balance. Its completely a fraud and should be refunded with penalty so bi customer will be harassed.
Samarjit sahoo.
Ph. [protected]
Email. Samarjeet. [protected]@gmail.com

Hello, i have applied for 45000 express cash amount got debited from rbl credit card but not credited to my bank account and i have called customer care also but there is no response from them.
Whom should i contact and get my money back? If amount not credited into my account then i'm not responsible to pay emi against cash loan.

I also send one or more mails to *[protected]@rblbank.com*? But not get any answer from card service team of rbl bank.

Will applied amount credit into my account? If yes then how much time to take against the process?

This is really fraud and cheating customer.

Dear sir i have opened online savings account in your nasik branch and also submitted kyc documents in month of january for the same, but my account has been closed without any kind of intemation to me. So please give a concern to this matter and open the account again otherwise convey me the reason for the same. If i dont get the satisfactory response then i will have to report this to rbi.

I made transaction for redeem reward points on 18032020 by pay u money 502.60 rs transaction done but order not placed.
I made complaint against pay u say that transaction i'd payu [protected]
Successful but merchant rbl bank reward not placed order order i'd is
Bbe7d9a5bf773e2446cf so plz refund my amount by rbl bank in my credit card account my registered mobile number no is [protected]

I have apply for shoprite credit card fees 500
But thay send me blockbuster card fee 3000
And also debited15000 from my card for insuranche premium which is not purchase by me... Plz refund me 15000 otherwise plz cancel my credit card... I also complaint for card change refernce no 17507179 but they not change it and send credit bill with annual fee charge 3000 and insurance premium amount 15000 which is not purchase by me they are directly charge 15000 amount from my credit card.. Plz give me refund 15000 and cancely ceedit card... I dont this type of card..

My namemukesh pal. Few days before i got rbl bank platinum plus super credit card. After that, i received a call from rbl bank insurance company regarding that r shield insurance subscription. But i told, that am not interested. So please don't activate that subscription. I said repeatedly 4 or 5 times to that customer care executives. But today r shield insurance premium rs.600 debited in my rbl bank platinum plus super credit card. Today am trying to contact rbl bank customer care. But i can't contact customer care at anyway. And also sending a mail to rbl bank customer. But i didn't received a any reply form rbl bank.
Kindly request to you please cancel that insurance and refund the money. Otherwise please cancel my credit card.
Mail : [protected]@gmail.com
Phone : [protected]

On date 22/03/2020 i do one payment of 2250 at petrol pump shashtri nagar ghaziabad by my rbl credit card.. After 5 min i received 2 msgs of deduction 2000 and 3000. My card is with me.. I did not go even delhi.. And i didn't do any this type transaction.. There two are fraud transaction.. Pls take action about it.. My registered mobile num is [protected].. Pls increase my limit. I changed my password. And in these emergency days i dont want to block my card.. Pls cancel these two transactions..

My issue is with teh credit card of rbl bajaj finserv
I have already paid the used amount as per the statement.
The spent amount was 1487.00 inr, but they have charged 8935.40 inr as annual fees and charges. And made it 10400+
I have called the customer care multiple times but they have not resolved the issue. I also asked for a degarde of card also but was unresloved
They have blocked my card for more than 3 months.
However they are going on sending the bill.

The called me and asked to upgrade the existing card to super card (Rbl bajal finserv) for free of cost without annual fees.
But now they have charged 8000+ inr as charges.
Today i have called him in this regard, but the executive asked me to pay 1750
Inr to activate the card.
The ref # they provided is 16464157.

The collection department guy with name n. Naveen kumar on behalf of bajaj finserv has been calling multiple times even after conveyed him the issue but stiil the person has sent the collection guy to our place.

Iam expecting that all the charges are waived off and a memo to the person who called us and has failed to update the peers in this regard.

Dear sir

This is to inform you that, i have rbl credit card my card details below here...

Card number
[protected]
Card holder name
Shrikant sharma

My rbl card due that was13th march 2020 amount is rs-14184.22
I have processed balance transfer from my sbi card on 11th march-2020
But they processed cheque on 18-mar-20, during this period i have already transfer 5000 rupees from neft to rbl.

Sir, after 14th march, i have regularly received a call from rbl representative regarding payment in a day multiple time.

I have already explained to them my problem, they call me and directly asking for payment, they behave very rudely, from 14th onwards i have daily received a call from them and they use abuse language.

They told me like this - abhi ja aur payment kar ke aa.

I have torcher from them since 14th march to till now.

I already drop rs-15000 cheque yesterday on rbl iffco chowk branch gurgaon.

Today again i have received a call from them on 9:00 am, again i explain to them i have already submitted a cheque iffco chowk branch.

But he told me balance transfer not applicable, this process tack around 20 days, so go now and make a payment right now.

Then i have again pay 7110 rupees via neft today.

They change me rs-27110

Details below here...

Neft payment -12110/-
Cheque -15000/-

Request you to look into this matter due to they miss behave to customer.

Cheque soft copy attached for your reference.

Thanks & regards
Shrikant sharma
[protected]

Dear team,

My name is shailesh parmar. ([protected]@gmail.com)

I have raised request 3 times for my credit card cancellation but they are not cancelled that. They are simply telling we have raised the request with in 3 working days your card will be closed but 20 days completed but card is not cancelled. I don't like rbl bajaj supar card service. Please take action about his team.

Shailesh parmar.

Dear sir,

I am writing with this regards to my credit card bill payment. My credit card number is [protected] i recently received a bill of amount rs. 54, 274.0/-..

This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months & i lost my job and we borrow money from friends and relatives for surviving, so i do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

I can able to give 35% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 10 business days. More than 20% is not affordable for me in the present situation.

I am ready to settle this as soon as i get the confirmation from your side.

Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation.
Thank you.

Please reach out my number: [protected]

Thanks,
Suraj kemariya
Son of card holder-
Rekha kemariya

Mr. Vinod sharma from rbl bank is harassing me, my friends and family members and telling them to pay money or else they will keep calling them and also threatening me to pay the amount. I asked them if i am talking to them they have no such rights to call any of my family members or friends but they are raising their voices and abusing me and them our the phone and saying either pay the money or will tell collection department to call multiple time to my relatives.

When all the malls and movie halls are closed as per goverment orders due to CORONA VIRUS the RBL BANK should extend
the validity of monthly movie offer for card ending 1808. as the offer on my credit card is expiring on 17/3/2020 for billing cycle 18/2/2020 to 17/3/2020 for my RBL BANK MOVIES AND MORE CREDIT CARD. Italked to customer care on 16/3/2020 but they denied to extend the validity

Please note that i applied for rbl bank titanium credit card 2nd time and got reference no : #ccj80mv5ts. I got all verification done. I got multiple calls for verification. Today got a sms from rbl bank saying "your application for a rbl bank card has been declined as it does not meet our internal assessment criteria." i gave the documents to rbl bank, executive called and i gave all papers and verification also done positively. Circular dbod. No. Leg. Bc.65/09.07.005/2006-07 dated march 6, 2007, banks have been advised that in case of all categories of loans irrespective of any threshold limits, including credit card applications, banks should convey in writing the main reason/reasons which in the opinion of the bank have led to the rejection of the loan applications. Rbl bank should give us reason. We want reason for rejection as it will hit my cibil. My cibil was all clear and i got hdfc sbi kotak stc. If we will not find reason for rejection, we will file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against rbl. I never had any liabilities from any bank in the past. Please provide reason or else i will file case in consumer court.

Regards j singh. Please suggest me what is next process. And where exactly my application got declined. Hoping positive response.

I have received multiple calls from rbl bank representative that they want me to allot shoprite credit card without joining fees. At first i was reluctant to take the card but after multiple calls from them i have accepted because they told all checks are please submit the proofs, then we will provide you the credit card. I have submitted the proofs to there representative. My reference number is #cchu287aa3. I got an verification call i have validated my details. When i check my status of my card "dear customer, your credit card application has not been approved as it did not meet the policy requirements of rbl bank" status they have mentioned, also they did not mention the reason for the rejection. This will reduce my credit score and effect cibil score when i try to apply any loan.
Please solve the issue or let me know exact reason why it got cancelled.

Sir/madam
My pre approved rbl shoprite credit card application details application no.
[protected]

The application submission date is 15/02/2020
But today are 14/03/2020.
This is very very late services for approve it. So i hope you are clear the application status shortly and inform me. Please solve this issue as soon as possible.

Thanks and regards
Sarfraj ali khan
[protected]

My name is priyanka more, my card number is [protected] and without informing me they have given policy worth of 12000, and i have received a card a week back but that policy amount deducted. How it can be possible, and i called 4 time for cal center they didn't respond properly. Finely i don't want any insurance policy.. Plz plz cancel it i want my credit back.. I need quick response
My email id.. [[protected]@gmai.com
My contact number..[[protected]]
Thank you

My query is regarding the xpress cash. I applied it through rbl mycard application for the amount of inr 20, 000 on[protected], simultaneously the amount got deducted against my credit limit on[protected] but the amount did not get transferred to the bank account details which i provided. I would like a quick response to my issue and also make sure that this does not happen to anyone else.