RBL Bank Complaints & Reviews

My name is Amit Khandelwal. Few days before I got RBL Bank super credit card. After that, I received a call from RBL bank insurance company regarding that R shield insurance subscription. But I told, that am not interested. So please don't activate that subscription. I said repeatedly 4 or 5 times to that customer care executives. But on 1 Aug 2020 R shield insurance premium Rs.720 debited in my RBl bank super credit card. Today am trying to contact RBL bank customer care. But I can't contact customer care at anyway. And also sending a mail to RBL bank customer. But I didn't received a any reply form RBL Bank.

Kindly request to you please cancel that insurance and refund the money.

Dear sir
Hi i am dilbag saini from hisar i use rbi super credit card & r shield insurance is activated in my card and the premium 15962.83 is deduct my credit card acciunt now i am not intrested this insurance policy so please cancell the insurance & refund my amount. I am very thankful to you

I want concel the r shield insurance premium

Facing continues harassment by this particular rbl card.
I have opted in for moratorium by visiting the website page putting my number and got the otp entered that too immediate
After i get a call so i opted in again.
Now they have started saying mam moratorium has followed for last 5 months now you have to pay.
I asked for a mail saying share the mail saying that you people are not following any rbi govt of india guidelines of not following their guideline but then in that reply they say mam for moratorium you have to pay minimum amount.
I know the guidelines it says i need not to pay anything if i have opted for moratorium
But they are asking me pay and saying notice has been issued and now they have started following me on my whats app also.
And they talk when they want if we call their helpline number they dont respond.
Who can help me in this i dont know.
As if govt have given them freedom to follow their own guidelines then i feel helpless.
. And if their is charges to follow moratorium then what is the point of moratorium.
Here i want to share that i have opted moratorium for ths card through their automated call also.
They give 1 and 2 option in which i have selected opt in for moratorium

My card cancellation request for card number ending 5283 is not done after several follow up.
complaint number is 19119587. still the card can be seen in the mobile app. cancel before the annual fee charge. I applied for a higher limit but the total credit limit is merged with my old card. for merging the limit not understanding why my salary slip and other documents are collected. If increase at least some 20k to 30k I would have been accepted it. If not cancel the card immediately before the yearly fee will reflect. cancellation request given on July 19th but still not addressed. Physical card also not received. today mail received an irrelevant reply with new complaint number
19147627

I did not receive the credit card which was issued by rbl bank due to wrong address updated by the bank employee. As the card was not received i was unable to activate it but they have sent me the statement with the annual charges of rs 3550.

I have emailed them my concern to which i'm automated replies and no one from rbl bank has contacted me acknowledging my issue.

Please help

Dear Team RBL,
This is to inform you that I had availed moratorium for my outstanding of credit card as facilitated by RBI and Bank then.
I am still under moratorium period but I am continuously being contacted by recovery or concern team to make the payment before moratorium ends.
I am getting threatening calls and totally harassed by callers at least 5-6 times in a day.
Kindly look into the matter and pls do let me know if my moratorium is not accepted and if same is informed by your any of teams.

Thanks,

Hi sir,
I already told i dont want r shield card protection price: rs. 600 for my rbl credit card. They have debited in the bill. Now again they are renewal it.
Plz i dont want renewal it.

With regards
Sridhar
[protected]
Sridharrayakam*[protected]@gmail.com

Card protection plan cancelled immediately iam not interested.

Due to lock down n job loss had opted for the moratrium. But this rbl people calling nonstop. I m using 4 more credit cards amd even there amount is due but they dnt harras like rbl do. One day my phone recharge got over n i was not able to call or recieve any call so this rbl bank came at my home where my mother in law was alone. They started misbehaving with her though she is a senior citizen. Very very bad. I will never refer any1 to open account in this bank nor i will use this credit card ever. I was paying full amount before lockdown. Recovery agent are not human. They r torture.

Dear Team,

As I am Naveen kuamr K recently I received a credit card from Bajaj Finserv Super Card power by RBL Bank. I need to cancel my credit card because so many transactions happened without any intimation. I do not want any insurance policy. Here you deduct three types of different amounts like 12000, 600, 720, 600 without any message and intimation in future what will happen i don't know without any reason you will charge a lump sum amount on my credit card. I will pay whatever amount I used Rs.10744/-. Could you please cancel my Credit card sir. I tried so many times to your customer care numbers but unable to reach my call to your representative.

See last before month I try to open one Policy with TATA AIA, but it was canceled by the insurer after receiving my Health reports because one surgery happen on my neck.Please cancel my policy.

Thanks And Regards
Naven Kumar K
[protected]

I am viral dhamecha from jamnagar, gujarat, india.

And recently, i became the new customer and user of rbl supercard (Bajajfinserv card) platinum value plus credit card. I just saw that in my unbilled summary of my credit card account there is rs. 720 of r shield insurance premium which will be billed in my next bill cycle of credit card and i was shocked... I have never agreed to have insurance for such type and even i have said to their customer care executives about do not avail me such insurance policy as i am not interested in such at all. But then also they have implemented such insurance policy on my credit card account.. I am very much disappointed and wish that i have never gone for the rbl supercard at all.. As they are cheating the customers and disrespecting their trust.. I need rs. 720 to get reversed from my credit card unbilled outstanding immediate as i am not going to pay for which, i have never asked for...

Seeking your immediate help in this situation with correct response.

Viral dhamecha
[protected]
[protected]@gmail.com

Dear team,

Please cancel r - shield insurance policy what ever you allotted to my credit card account. Rs.600 debited from my cc account. Its seems by miscommunication happens like this policy. On that day i said confirmation. Could you please free look that policy.

Thanks & regards
Naveen kumar
[protected]

Hi sir / madam,

I have availed a xpress cash of 1lakh 1 thousand (Rs-101000) from rbl super card, amount is debited from my credit card, but not credited to my savings account yet.

It's been 3days, no one from rbl customer care is answering my call.

Request you to help

Complaint regarding bajaj rbl credit card

Due to this covid 19 pandemic it is very difficult to pay for the loan amount or minimum due, but the agents keep calling every second of the day even after explaining to them to give me some days. Very disappointing and no understanding behavior. Moratorium also is not getting approved.

Also when i try to pay with my hdfc credit card there is no option to pay with...

I have a rbl supercard credit card and i opted for 10000 express credit to my Axis bank account but its not credited even after 3 working day but showing deducted from my credit card. There is no way to reach the customer care and no answer to my email.

This ia a fraud from rbl bank and i dont know what to do now.

My name is nagaraj kamath. From last one year rbl bank super credit card. I received a call from rbl bank insurance company regarding that r shield insurance subscription. But i told, that am not interested. So please don't activate that subscription. I said repeatedly 4 or 5 times to that customer care executives. But today r shield insurance premium rs.600 debited in my rbl bank super credit card. Today am trying to contact rbl bank customer care. But i can't contact customer care at anyway. And also sending a mail to rbl bank customer. But i didn't received a any reply form rbl bank.

Kindly request to you please cancel that insurance and refund the money. Otherwise please cancel my credit card.

Mob:[protected]
Name: m nagaraj kamath

Hi i am nagaraj kamath and i am using rbl bank super credit card. I not buy any insurance on my card but r shield insurance is activate on my card and the premium of 600 hundred this insurance premium added to my monthly statement without my consent. I don't want any insurance please cancel the insurance amount from my monthly statement
Iam very thankful to you.

Respected authority,

I am brajesh kumar pandey and i am old customer rbl bank right now i am not able to make payment due to financial crisis and my family income now drop more than 50% and my other source income stop due to covid-19.

Your collection boy called me and abused language and came to my home and misbehaved with my sister and my wife and broke my wife's phone. My wife is pregnant and your collection boy pushed off.

I am ready to pay all due but after some time right now i am not able to make payment due to financial crisis and medical emergency in my family

Please stop this kind of activity

Hi, I am having an RBL Credit card, Card Number - [protected]

I was informed that it's an annual paid card, and if I do a transaction within 40 days of receiving the card, I don't need to pay for the same. It has been more than 10 days now and till date, I am not able to do even one transaction.

All the transactions done are getting declined by the bank, and the customer service is of no help, they are asking for a screenshot of the payment declined, even after they can see all the details from the backend, and there is no response for the email I had sent till date.

I feel they are trying to scam people to get that annual maintenance payment.