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RBL Bank Complaints & Reviews

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Updated: Jan 10, 2026
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RBL Bank reviews & complaints page 52

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S
shekhar chamanthula
from Hyderabad, Telangana
Dec 20, 2019
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Address: 500011

I have received my rbl shoprightcard on the month of december 2019. On the date of 11th december 2019 i have seen that there is a payment of r shield insurance premium of rs 600. At the time of issuing the card i have clearly told that i don't want any insurance then why there is a charge of insurance. Please cancel the insurance right now. And rbl bank not having correct customer contact number all are only ivr.
RBL Bank customer support has been notified about the posted complaint.
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    V
    vivek199112
    from Delhi, Delhi
    Dec 19, 2019
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    Dear sir,

    Please register a complaint against rblbank, daily 100+ their third party/bank telecallers are calling to me against credit card making offer everytime i refuse but again they are calling

    Please resolve this problem i do not want call from rbl bank

    For your record some name are below they called to me

    1. Anjali
    2. Parmod
    3. Ruhi
    4. Sahil
    5. Neha
    Etc.

    Regard's

    Vivek sharma
    M:-[protected]
    RBL Bank customer support has been notified about the posted complaint.
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      D
      deven123
      from Mumbai, Maharashtra
      Dec 19, 2019
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      Address: malad, 400064

      Dear rbl team,
      My name is devendra virkar, last 3 months i take follow up with rbl drop consumer complaints also but still i have not receive mail or call from your end.
      My credit card limit is 35000 when its cross rbl offer me to convert my all out standing in emi,
      When i convert my card in emi, my total outstanding is 36895 inr.

      Rbl offer me 2 options :
      1st : 3596 inr* 12 months : 43152 against to 36896
      2nd : 2062 inr * 24months : 49488 against to 36896

      I agree for both options, but still not getting any emi confirmation from rbl. And when yesterday i check cc statement, rbl drop both emi in every month, means

      3596*12 + 2062*24 = 92640 inr

      Dear rbl what you expect from me. I pay 93000 against 36000???
      Whats going on? Very bad experience in rbl
      Its my last request to rbl kindly arrange call to me and resolve all this things.

      Register mobile no : [protected] register email id : [protected]@gmail.com

      Thanks and regards
      Devendra virkar
      RBL Bank customer support has been notified about the posted complaint.
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        N
        Niprash
        from Mumbai, Maharashtra
        Dec 19, 2019
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        Address: Kalbadevi road, Mumbai City, Maharashtra, 400002

        Dear all
        I like to inform you that rbl collection team from delhi is harrssing my parents as their are few disputes is going with my credit card payments and some negotiation is going for the same few people from rbl delhi are countiouelys to my parents office when they have nothing for the same i have their all tele recordings and saying to harress my parents in wrong language
        Plz take some action for the same people as my parents are senior citizens
        I make my self clear if any thing happens to my parents then this all people name will be responsible
        Name from rbl delhi
        Rahul rathod, gagan koli, ridhima, prachi
        RBL Bank customer support has been notified about the posted complaint.
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          M
          Murali Katukota
          from Gurgaon, Haryana
          Dec 17, 2019
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          Address: Noida,UP, Gautam Buddh Nagar, Uttar Pradesh

          On 23/11/2019 nearbuy india pvt. Ltd., noida for rs.3820/- transaction was done by someone else on my card. You are requested to kindly trace out the culprit.

          I am paying total amount of bill under protest for rs.3820/-. As soon as you resolve this issue, credit to my account.

          Please go through the above complaint and help me to continue your card.
          RBL Bank customer support has been notified about the posted complaint.
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            R
            Raviprasath Sakthivel
            from Hosur, Tamil Nadu
            Dec 14, 2019
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            Address: 641031

            I got rbl super card recently. While applying card i said no to card protection insurance policy which was suggested by executive in the call and he also confirmed that insurance is not added to the card. But ₹1000 had been detected yesterday (12/12/19) in my credit card account without any prior intimation. Kindly refund the amount and cancel the insurance to my account
            Card number: [protected]
            RBL Bank customer support has been notified about the posted complaint.
            I am Rajmongal chakma and my welcome kit has reached 2 times in my communication address but I have not received the card due to lack of proper information..plz send the welcome kit again mujhe 2 bar communication par bej Diya gya phir return ho Gaya keaise milega phir se welcome kit.
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              V
              VictorHawk
              from Pune, Maharashtra
              Dec 14, 2019
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              Address: Undri, 411060

              Firstly they have failed to deduct money from my bank account icici bank by ecs, i had already kept the sufficient funds in my bank also on top of that i didn't had the loan account number, then i was sent a text message to pay the amount for the loan account number ending with 4171, not even the full account number, then later on monday, 9/12/2019 i received a message stating that to pay rs. 3110 using the link, i opened the link to pay and it said i had time till end of day of 10/12/2019 to make the payment of rs. 3110, so on 10/12/2019 at 10:15 am i had made the payment of the emi using upi screenshots are shared, still i received a call on next day and an email stating that i still owe rs. 3114, which is ridiculous and after calling the customer services they said that they don't have all the information need to visit bank branch, i mean what is the customer service for and if their collection agencies can call then why can't we call and sort it out which is pathetic service by the rbl bank. This kinda issue needs to be strictly resolved as so that other customers don't face these kind of pathetic fraud issues.
              RBL Bank customer support has been notified about the posted complaint.
              Dec 18, 2019
              Updated by VictorHawk
              RBL bank collections agencies are still calling me: [protected] and asking why haven't I paid through ECS, pathetic bank ever, also fraudulent customer support call is coming from mobile numbers: [protected].
              Dec 18, 2019
              Updated by VictorHawk
              I have all the call recordings.
              Cancle my card protection insurance
              Wafadaar's reply, Dec 13, 2019
              I am not use rbl credit card
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                2
                2613446
                from Jaipur, Rajasthan
                Dec 10, 2019
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                Someone took the loan and provided my number as a guranteer. The RBL bank agent is continuously calling me since last two days and using abusive language. He is also aware about my all personal information. He continuously calling my family members and threatening them aswell. I dont even know that person properly who took the loan. I would like to complaint against RBL bank recovery team. I would say worst bank if in case they do such things. They should better approach the person who took the loan. Absolutely boycott such bank. The agent who calls me states that he sits in delhi branch and his name is Rajveer. Pls take strict action against him.
                RBL Bank customer support has been notified about the posted complaint.
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                  M
                  maryjosh
                  from Chennai, Tamil Nadu
                  Dec 10, 2019
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                  Yesterday (09.12.2019) i have tried to make a payment of rs.4902/- to my rbl credit card ending with 5592 from online banking with my hdfc account. The amount of rs.4902/- has been deducted from my hdfc account, but it was not credited in my rbl credit card account. The transaction was failed.
                  Please refund my money in rbl credit card account.
                  Thank you.
                  RBL Bank customer support has been notified about the posted complaint.
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                    T
                    theja5952
                    from Alampur, Telangana
                    Dec 10, 2019
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                    Address: Hyderabad, Andhra Pradesh, 500048

                    An unauthorized transaction of 24, 499 rupees has been registered on my credit card on 08/12/2019.
                    I have registered a complaint[protected] and blocked my card.
                    This is to notify you that i did not received any transaction alerts for otp or debited amount when the unauthorized transaction has been made.
                    I suspect my credit card information is leaked by your employees.

                    How could you process a transaction without otp?
                    Please take an immediate action.

                    I'm not going to pay my bill until i get my money back.

                    Sai theja.
                    Email: [protected]@gmail.com
                    RBL Bank customer support has been notified about the posted complaint.
                    I was trying to use my Rbl SuperCard Credit Card to make payment or purchase anything but I'm not able to do that because I was facing an error that transaction is Declined by bank.
                    Please contact bank. But there service is worst than any bank service in the world.
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                      A
                      Ashutosh Kumar12
                      from Mumbai, Maharashtra
                      Dec 10, 2019
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                      Address: Swam interpraizez C-103, Shanti inclive, Meera road(e)

                      I m ashutosh rbl bank ke dsa 'swam interpraizez"me talycaller ki job karta tha wahan maine 2 month job kiya 25sep se 25 november tak. Wahan sujeet name ke person ne mera intrview liya 12000 fix salary bola but 2 month job ke baad mujhe sirf 8000 rs. Diya plzzz unke khilaf action le warna mujhe news paper me artical chapwana padega... Us office ka address mention kar raha hun
                      Add-" swam interpraizez"shanti inclive c-103, meera road (E)
                      RBL Bank customer support has been notified about the posted complaint.
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                        R
                        Rahul David
                        from Delhi, Delhi
                        Dec 5, 2019
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                        Address: 97-F Pocket A-2, mayur vihar Phase-3, New Delhi, Delhi, 110096

                        Respected team,
                        I am rahul and want to write about my credit card bill payment. My credit card number [protected]. Actually i am unable to pay bill bcs i lost my job 3 months back. And my parents are unable to support me. Me and my wife are living in somebody’s house. We dont have money to pay the bills we ask money from friends and relatives for survival. I am unemployed and it’s difficult for me to pay the bills. Its a humble request i want to settle the debt as soon as possible as i want that i pay something and get outof this hassle. Please acknowledge my request for settlement.
                        RBL Bank customer support has been notified about the posted complaint.
                        You guys are fraud, I have not even used the card and I get a bill
                        Dear team

                        It's quite annoying to receive 5-7 calls in a day for payment regarding calls from your side and the worst thing is this that the due date is not over yet.

                        Kindly look into the matter and be more customer friendly.
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                          S
                          sspimple
                          from Korba, Chhattisgarh
                          Dec 5, 2019
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                          Resolved

                          rbl credit card bill paid by billdesk but not yet credited

                          Dear supercardservice,

                          My name is sanjay pimple, i have paid rs rs.56, 261.32/- towards my "rbl super card" credit card 5256xxxxxxxx6741 using bill desk by using rbl my card mobile app on 04 dec 2019 transaction details — (04 dec 2019, hdfc a/c narration — rhdf[protected]-billdkratnakarbankli, ref. No.[protected] of rs. 56, 261.32 at 03.43pm), the transaction processed and the amount deducted from my hdfc account but the...
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                          S
                          Sundeep mahajan
                          from New Delhi, Delhi
                          Dec 4, 2019
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                          Address: New Delhi, Delhi, 110001

                          Sent items
                          Write
                          Harrasement before due date
                          "sundeep mahajan" to you & 1 other (S)
                          Tue, 03 dec 2019 18:29:48

                          Dear sir,
                          M sundeep mahajan a credit card holder of rbl bnk. My card no -[protected]. Every month my due day is 12th of every month calendar. But ur bank collection executive or may any other dept start calling me 2 or 3rd date. My last statement generated date is 22nd nov n due date is 12th dec. Today -3rd dec i got a call from ur bank no is-[protected]. It was not a reminder call. The guy who called he was shouting on me n force to do the payment for earlier. Why??? My due date is 12th dec. So how can u - rbl bank suppose to call me like this. Kindly take an action againts him. He was literally harrasing me. N truecaller also show his name by - rbl harrassment. Pls take a action against him as soon as psbl and revert me on this.

                          Thanks & regards,
                          Sundeep mahajan
                          #[protected]
                          RBL Bank customer support has been notified about the posted complaint.
                          My card in automatic insurance 15000 without my information..
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                            சங்கர் ரங்கா
                            from Mumbai, Maharashtra
                            Dec 3, 2019
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                            Address: 365, No.7, Ground floor, Pandian building, Selva Nagar, Kitchypalayam, Salem, Salem, Tamil Nadu, 636015

                            I paid the total Credit card Bill on time at last date. But the RBL bank still not updated. They are sending warning SMSs. Very insulting their customers. I tried their complaint numbers. But they do not give the option to speak with their representative on their IVR numbers. They give a mail id for complaints. I mailed three times to that mail id. But no response till now. But they are sending warning SMSs continuously. It is very insulting me. I am a genuine customer. They are insulting me. So I want to close all the credit card loan and I want to surrender my credit card. Very worst service.
                            RBL Bank customer support has been notified about the posted complaint.
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                              C
                              chaitanya.vinnakota
                              from Hyderabad, Telangana
                              Dec 3, 2019
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                              Address: Hyderabad, Rangareddy, Andhra Pradesh, 500018

                              Hi
                              I am chaitanya vinnakota using rbl credit card from the past 2 years with the card ending no is 5516. I was getting un necessary calls as "reminders" regarding payment on or before due date. I already informed to the rbl customer care team saying and raise the complaint regarding this and they told me you will not get any reminder calls from rbl. My only question to rbl is please let me know what is the exact meaning of reminder calls? It means calling 10 to 15 times per day is reminders? I have axis, sbi, hdfc credit cards as well apart from rbl. Even they didn't call me once on or before due date. Why rbl only the special bank to remind that many times. They are torchuring me a lot for reminders. I request you to please advise them dont call me for payment reminders.

                              Regards
                              Chaitanya vinnakota
                              [protected]
                              RBL Bank customer support has been notified about the posted complaint.
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                                S
                                Sandipsen0
                                from Mumbai, Maharashtra
                                Dec 2, 2019
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                                Address: Thane, Maharashtra, 421501

                                I went to the website and searched for the terms and conditions, i realized that this plan is as good any other policies that i already have and there is nothing unique about it. So, i wanted cancel this policy, however, there is no number or email id to get in touch with your insurance wing. Can you guys please arrange for a call or cancel my policy by considering this as a formal request.
                                RBL Bank customer support has been notified about the posted complaint.
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                                  S
                                  Saikat Chakrabarty
                                  from Noida, Uttar Pradesh
                                  Dec 1, 2019
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                                  Resolved

                                  rbl bank not cancelling credit card even after repeated confirmation

                                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                  I have been trying to get my credit card x9380 cancelled for over 2 weeks. I have given repeated confirmations of my intention to cancel my credit card over telephone calls made by company. Yet, they follow up over mail saying that another call will be arranged, and then i keep getting repeated text messages saying "you could not be contacted". Please stop this customer harassment and close my credit card account asap. As i have already made...
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                                  nasreen_02
                                  from Mumbai, Maharashtra
                                  Nov 25, 2019
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                                  rbl bank not cancelling r-shield policy and charging amount in every month statement

                                  Address: Mumbai City, Maharashtra

                                  This is with reference to the rbl bank bajaj finserve supercard credit card. The card was activated in month of jan 2019, while in month of feb i had email on [protected]@rblbank.com asking for cancellation of policy on crad but then to they had not cancelled the policy and kept charging. But i month of may on 21st i had made full payment against credit card so as to cancel the card. And the customer service person asked me that after...
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                                  Shaihan
                                  from Mumbai, Maharashtra
                                  Nov 24, 2019
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                                  Address: Hashmi Apartment accord Complex Darul Falah mumbra, 400612

                                  Hi, my rbl cc dispatch 31st oct 2019... Today is 23rd nov 2019. Still i didn't get credit card. I call lots of time cse say we try best to deliver you as soon as possible. I visit rbl bank vashi branch also he say we cannot help you this matter. Currently last 3days my call not connected to credit card customer service i call vashi branch cc cse she say i can't help you and i get credit card statement due date is 5th dec 2019. Please help me.
                                  RBL Bank customer support has been notified about the posted complaint.
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