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RBL Bank Complaints & Reviews

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Updated: Jan 10, 2026
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RBL Bank reviews & complaints page 57

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S
shaikh sirajuddin s
from Vadnagar, Gujarat
Oct 2, 2019
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Address: Surat, Gujarat, 395pp5

Respected sir,
I have applied for xpress cash 20000 from my rbl bank credit card
... For what they deducted credit limit of 20000 suddenly but i have not received the amount in my bank...

Please help... We took money for need... And the billed more 20000 without giving money
My name is sirajuddin shaikh
My number is [protected]
Oct 7, 2019
Complaint marked as Resolved 
i have got the amount
RBL Bank customer support has been notified about the posted complaint.
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    Naveen k s
    from Bengaluru, Karnataka
    Oct 1, 2019
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    Address: no 68 1st main 6th cross magadi main road kottigepalya b-91, Bangalore, Karnataka

    My self RBL Bank Credit card is there card no is 5239xxxxxxxx2519, my name NaveenKumar S, DOB 05/04/1991. Am ur bank credit card existing customer. Last few months back am cleared full of transactions amount, Now a days am not transactioned any places, but now my RBL application showed 851.49 amt paid on before Oct 5th 2019. This is illegal transactions, So Plz give me justice...
    RBL Bank customer support has been notified about the posted complaint.
    Oct 01, 2019
    Updated by Naveen k s
    please give me justice
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      H
      HAPPENING NOW
      from Gurgaon, Haryana
      Sep 29, 2019
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      Address: Laxmi Nagar ,new delhi, New Delhi, Delhi

      I received a call from rbl dsa in laxmi nagar new delhi regarding approval from rbl bank for credit card, but we refused to submit our documents as we were not interested still she applied in the bank without any documents or any form, i have complained to the nodal officer of the delhi ncr area, principal nodal officer mr saurabh of rbl bank on mail along with all screen shot, still no action has been taken, how can a bank make a hard enquiry on my cibil without my consent.. Gaurav khanna [protected]
      RBL Bank customer support has been notified about the posted complaint.
      Sep 29, 2019
      Updated by HAPPENING NOW
      This is my chat with her yesterday

      Sep 29, 2019
      Updated by HAPPENING NOW
      She even sent me a pan card copy of a unknown guy telling me to share like this..

      Sep 29, 2019
      Updated by HAPPENING NOW
      I asked her how she applied on my behalf, but she didn't replied and blocked me, Rbl bank how can a person use your letter head without your authority, do u know how bad it will effect my cibil, if my problem is not resolved, no other option is left with me other then moving to consumer court against Rbl bank

      Sep 29, 2019
      Updated by HAPPENING NOW
      Anyone here to help me more regarding this???
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        N
        Naveen Kingmaker
        from Delhi, Delhi
        Sep 28, 2019
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        Address: Bengaluru, Bangalore, Karnataka

        My self RBL Bank Credit card is there card no is 5239xxxxxxxx2519, my name NaveenKumar S, DOB 05/04/1991. Am ur bank credit card existing customer. Last few months back am cleared full of transactions amount, Now a days am not transactioned any places, but now my RBL application showed 851.49 amt paid on before Oct 5th 2019. This is illegal transactions, So Plz give me justice...
        RBL Bank customer support has been notified about the posted complaint.
        Sep 28, 2019
        Updated by Naveen Kingmaker
        Plz give me justice
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          S
          Sharadsg
          from Ahmedabad, Gujarat
          Sep 28, 2019
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          Address: Goregaon, Mumbai City, Maharashtra, 400067

          The collection dept of rbl bank using very abusing languages with me. I just have debt of 31000 which is balance for payment but due to financial crises am not able to make payment, which i will do make on priorities basis. The number of lady is [protected]. Every time they called and use abusing language. Rbl bank is having very bad collection officer.
          RBL Bank customer support has been notified about the posted complaint.
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            D
            Dinku Din
            from Chennai, Tamil Nadu
            Sep 27, 2019
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            Address: Choolaimedu, Chennai, Tamil Nadu, 600094

            I this is dinku from chennai iam using rbl credit card this worst service & cheating the customer in all aspects i have converted emi last month emi is 17040 & balance amount is 600rs i have paid last month this statement came it's showing your available balance is 13500 rs where is the balance amount iam sending a mail more than 10 time & they sending the reply mail in excel format same amount was credited & debited 2 to 3 time there are showing in excel sheet still now they also don't now where the amount goes & annual fees i have paid last year 999rs & this year also i have to pay 999rs they are sending a statement.in the rbl bank welcome kit they mentioned you have to spend rs 50, 000 in year & get membership fees reversed for next year y should i have to pay, i spent more then 1.5lack rs in year this kind of cheating no body will reply your email & call also, pls iam going to legal action against them
            RBL Bank customer support has been notified about the posted complaint.
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              Upanandadeb
              from Mumbai, Maharashtra
              Sep 26, 2019
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              Address: Mumbai City, Maharashtra

              I enquired the customer care of rbl credit card for another issue. After giving consultation regarding the issue they immediately told me regarding the r shield plan, which i couldn't get but i answered 'yes' unknowingly. Now they are going to charge me for the insurance against my card. As card is not delivered till now, i want to cancel my request for the insurance.
              RBL Bank customer support has been notified about the posted complaint.
              Sep 29, 2019
              Updated by Upanandadeb
              Someone made a comment here to provide my phn no.I provide phn no and this guy did fraud transaction in my credit card.Please be careful.I also want to notify the authority.Some fraud people are doing nuisance using your site.
              Sir, my credit card add insurance but I can not this amount paid so many charges add of my card . I want to this insurance de-active an all charge s cancel.my card activate of Nov 2018 and this insurance add of firstly.
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                S
                swapn_kod
                from Mumbai, Maharashtra
                Sep 25, 2019
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                Address: 411033

                I made payment to super card about 83, 340.90 rs but they says its invalid transaction.
                They said they will raise refund. But i am waiting for it from last 28 days. They are not replying on email, they are not reading email properly and replying.
                They shared wrong status for 2 times.
                I have visited rbl branch 2 times but they also do not have any answers or resolution.
                Rbl bank is running fraud. I almost lost hope that i will get my rs. 83340.90
                RBL Bank customer support has been notified about the posted complaint.
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                  A
                  Ashish Jayaswal
                  from Mandal, Gujarat
                  Sep 24, 2019
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                  Hi
                  My name is ashish jayaswal. I been using rbl credit card since long time.
                  Because of financial condition i was paying minimum amount for the credit card. This month also i paid the same amount still i am getting harrase from the telecaller. They are threatling me to come house and will take money as they want. Yesterday i was in hospital they called me 40 times. They spoke to my mom and ask for the money which is against the code of conduct. I spoke to them and explain the situation but still they didn't listen to me and in very aggressive language ask to pay money. I can't afford anymore.
                  Now i want make the settlement and can pay 20% of the card. I can pay this amount once you give the confirmation.
                  52xx xxxx xxxx 1123.
                  If you like to discuss over the phone please call me on [protected].
                  Or mail me.
                  RBL Bank customer support has been notified about the posted complaint.
                  Dear Team,

                  I have not taken RBL CreditCard from Courier services, then how can I pay amount of 588.82 INR??

                  Please give me explanation about "Requesting payment of INR 588.82 (via Razorpay)."
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                    A
                    amuuuu
                    from Mumbai, Maharashtra
                    Sep 23, 2019
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                    Address: shivaji nagar, Pune, Maharashtra, 411005

                    I had charged with Rs.38636, 62/- ( narration of Payment Reversal) they ment that i paid above amount is reverse in my Ac.
                    I had payed this amount in july 2018 and in this month of sept 2019 they charged me above amount narrating reversal amount.

                    i had given my complete bank details and statement. as there is no record of reversal.
                    i had called many times to call centre and wrote mails to all thier mail id but my problem is unsolved.

                    and receiving mails from rbl to pay amount.
                    this is full of irritating

                    and even i had complaint 2 months before of fraud used my cr card. some 3 transaction was done from my cr card without getting otp
                    Flipkart and RBL bank are robbers and cheating customers
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                      T
                      Thangaraj G R
                      from Hosur, Tamil Nadu
                      Sep 23, 2019
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                      Address: Chennai, Tamil Nadu, 600006

                      I have total reward points 45873 as of today, which has been confirmed by your respective nodal officer. So based on your confirmation i tried to make an purchase whose required reward is 42500 rewards points only. By this we were clear that i am having enough and excess rewards points than the required. Still i couldn't allowed to purchase any product whose value is less than the total rewards points in my account. When i tried to process the payment via the potion pay by points it throws an exception i am not having sufficient reward points.
                      Though i had raised multiple emails from september 7, 2019 there is no proper response from your team. My issue has not yet resolved too.
                      Being having enormous reward's i couldn't able to purchase any products whose worth is half of my total rewards points. For any products it was saying the same exception. Very bad and poor customer support, grievance cell.
                      RBL Bank customer support has been notified about the posted complaint.
                      Online purchase R Shield Insurance Policy dt 16/08/2019 but yet to receive my policy for card protection. my cell no [protected]
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                        P
                        Pratik Ghundiyal
                        from Pune, Maharashtra
                        Sep 23, 2019
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                        Address: A503, Smruti Sankul,, Nr. Nirankari Bhawan, Vijaynagar, Kalewadi, Pune, 411017

                        Dear team,

                        Im trying to register my card in rewards. Rblbank.com but side is not working.

                        I put card number and otp and then it goes to login id and password. I put my login id and password but the site not accepting the password. All-time it shows 'your password should be between 8 - 12 alphanumeric, include 1 number & 1 alphabet'. Although im putting the alphanumeric password and with number and uppercase alphabet still it always shows the same thing. Even i tried the password suggested on site like '[protected]@', but that also doesn't work.

                        Please do the needful as soon as possible. Im trying this since so long.
                        RBL Bank customer support has been notified about the posted complaint.
                        I am having same problem. The services are so poor. They only call customers when they have to offer loan or upgrade their cards. I have to contact them through email to know how to wind up my loan.
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                          K
                          kkshetty
                          from Bengaluru, Karnataka
                          Sep 23, 2019
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                          Address: bALAJI PRISTINE, D 201 ,sATYA sai lAYOUT, whITEFIELD mAIN ROAD, Bangalore, Karnataka, 560066

                          Hi team,

                          In the month of august i had done a payment to amazon using rbl credit card, this was for the amount 24, 175.47

                          Later i had to cancel this order and amazon credited the money back to rbl card.

                          Inspite of receiving money back from amazon, rbl converted the 24k into emi and charged me amount 8233.71

                          When i called customer care, i was told this amount will adjusted with you next bill.

                          Now when september bill is generated i see, 8233.71 amount is not adjusted instead, remaining amount 16203 also is been added to my bill.

                          Which means i will end up paying 24k which i never used.

                          Kindly look into this asap.

                          I did try reaching the customer care, but support executive sonam asked me to drop an email to resolve this issue but i have had no response from rbl team.
                          RBL Bank customer support has been notified about the posted complaint.
                          I dont need your health insurance please cancel
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                            F
                            fahimfmk
                            from Mumbai, Maharashtra
                            Sep 22, 2019
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                            Address: #34, s y no 999 veerbhadra nagar, Belgaum, Karnataka, 590016

                            I am unable to create the login account at rbl reward portal (https://rewards.rblbank.com/register.aspx). i have taken 8 - 12 alphanumeric, include 1 number & 1 alphabet. But i am receiving all time same error. I don't understand, why am i getting this error. Are this portal is fake? According to me this is not a genuine issue. If possible, please resolve the issue at urgent basis.
                            RBL Bank customer support has been notified about the posted complaint.
                            Kind information, i am not willing to opt R shield insurance policy.. due to my unavoidable circumstances. So donot deduct insurance premium from credit card ending 7791.
                            My mob. [protected]/[protected]
                            [protected]@gmail.com
                            Pls. Confirm the cancelation of insurance by mail.
                            Thank you
                            N.ganesan ganesan's reply, Sep 14, 2019
                            So, inform the particular insurance department stop the process of policy& inform the section to not deduct R-shield ins. Premium from my card.
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                              R
                              Ravikant Gauniyal
                              Sep 22, 2019
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                              Address: 482005

                              Hi rbl bank #,

                              I am still getting calls and no #ing reply from your #ing department.
                              I need email reply now or i will show you how badly i am going to # rbl bankâ 
                              These below mother #ers are calling and harassing:
                              Atul choudhary - [protected],[protected], 40507488, 40507489, 42133192, 40501570, 49095982, 45128851, 49423893, 49789644, 45679386, person who calling us their name is anshuman, sumit, atul choudhary, anjaliâ â 

                              Next mail will be looping all your directors:00159886jairaj manohar purandaredirector16 september 2011view other directorships00038794vijay mahajandirector27 april 2018view other directorships02839303prakash chandradirector25 january 2016view other directorships00151951ishan mohanlal rainadirector30 april 2016view other directorships00003545rajeev ahujawholetime director21 february 2017view other directorships00018213palepu sudhir raodirector30 january 2012view other directorships00074994vishwavir ahujamanaging director25 august 2010view other directorships03607203sivanandhan dhanushkodidirector18 december 2012view other directorships_hi rbi team,
                              This is to file a case against rbl bank where they are harassing me from last 1 week because of some money recovery against some individual i know. They are calling to my work place and badly abusing my colleagues and my principal for this. I got heart pain this morning and if something unexpected happen with me it will be against rbl bank.
                              Please reply for getting this sorted, i am no where related to anything here and i am unnecessary got pulled into this issue
                              _
                              Hi rbl team, this mail is regarding credit card number [protected] assigned under devendra kotnala’s name. My name is ravikant gauniyal and i want to warn you guys, how badly i have been harassed by your pathetic customer care & debt collection agency. â i works in a private school (St aloysius senior secondary school polipathar jabalpur) and because o[censored]nlimited calls with abusive language to my workplace i have been called by our principal for scolding. I have nothing to do with your policy procedures because i don’t use your worst services. But because of my known individual devendra kotnala you are harassing me which is not acceptable at all. From last 1 week i am completely under depression because of all this crap created by rbl bank. Final warning to you guys, i will be tracking all the numbers if i am getting next call on my mobile phone or to my workplace, and i will be doing fir against rbl bank and will be filing a case against rbl for mental harassment.
                              RBL Bank customer support has been notified about the posted complaint.
                              RBL call center girls are highly rude and they start talking rudely from the start after talking to bank that I will pay by 31 st august she keeps calling me 100 times.and I am being like a criminal who does crime and she behaves like a policeman who want to torture us. This is really a harrasment nothing else. 1 or 3 calls are okay bt this is hight she keep calling on my office number 100 time and rudely talking to reception guy and other person who receives her call.
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                                S
                                Sean Peter
                                from Mumbai, Maharashtra
                                Sep 21, 2019
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                                I opened a bank account with u and u guys closed my account without calling me and telling me that ur closing the account. What # service do u render. I need to be informed. Today im at a merchant place and my card is declined. How will i use money and ur bank does not work on sundays. I want a full compensation on this and i'm very well posting on social media about this. I want my money with compensation. And i need a call back from the highest officer. You hold my money and u can't just close my account without telling me that ur doing it. And ur # call centre ppl have the nerve to cut my calls. I have asked for an in-person to come to my place and do the kyc as the branch is too far and sent the location to the person and he did not turn up, not my problem. I need immediate compensation for this for the inconvenience u guys have caused. And i wil not wait for 30 days for dd to reach my place. Are # crazy.
                                RBL Bank customer support has been notified about the posted complaint.
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                                  Santosh Kota
                                  from Hyderabad, Telangana
                                  Sep 21, 2019
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                                  Address: Hyderabad, Telangana, 500081

                                  Hello,
                                  I recently applied for homeloan and during the verification process i came to know that somebody has taken a credit card on my name during the 2017 and its an overdue and home loan are not processing since i have an outstanding and i called to cbil and raised a dispute, and that too 2016 to 2019 i was not in india and not sure how did this bank ppl processed my credit crad, i tried reaching all the numbers given here but no response at all.. I dropped a mail to the team and still no nobody reached to me. Now the bank which i applied a loan from are asking a copy of written mail from rbl that i dont have any outstanding and this is a fraud one so i am not sure how to reach i tried all my possibilites, can somebody help me out in this issue.
                                  RBL Bank customer support has been notified about the posted complaint.
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                                    devesh manghani
                                    from Mumbai, Maharashtra
                                    Sep 21, 2019
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                                    Address: A-151 Ground Floor Phase 2 Chattarpur Enclave, New Delhi, Delhi, 110074

                                    Without asking me rbl sent me book my show edition card and charged me around 1000rs. When i asked customer care about this problem. He blocked my card permanent my card. Without asking me

                                    I dont want my card block even
                                    I didn't tell him to block my card

                                    Now
                                    Please reactivate my credit card or give me money back which i paid to you for book my show edition card

                                    My rbl credit card no
                                    [protected]

                                    If there is some one
                                    Then please help me
                                    RBL Bank customer support has been notified about the posted complaint.
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                                      shruthi alekhya
                                      from Hyderabad, Telangana
                                      Sep 20, 2019
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                                      Address: Plot No 15 And 16, Himagiri Nagar Colony,Near Shanti Nagar Busstop, Hydershakote, Hyderabad, Andhra Pradesh, 500086

                                      Worst people in rbl credit card customer care department.
                                      No person is responsible to answer the customer questions.
                                      This is the cheapest person no.[protected] who spoke very rude to the customer
                                      Bad customer service ever.
                                      Rbl bank and person are rude to respond while we're trying to pay our debts.
                                      Why you people trap customers into this credit card scam. If we use the card, you people call us continuously and when ever we want to pay then you people don't even respond then what sort of a bank you're. Worst experience with rbl bank.
                                      Most 'un'trustworthy bank ever
                                      RBL Bank customer support has been notified about the posted complaint.
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                                        CA Himanshu Dhingra
                                        Sep 20, 2019
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                                        Address: Ghaziabad, Uttar Pradesh, 201011

                                        I have been charged an annual fee which itself was not as per original offer still i wrote a mail to help desk for reversal of such fee and on that mail i have received a acknowledgement mail confirming for required action within 3 working days.
                                        Further a mail came from help desk i. E. Kanika confirming reversal of annual fee but till today they are showing the same in their outstanding and levying interest and penalties on that.
                                        Further around 10 calls i receive on daily basis for such outstanding and further it is damaging my cibil score.
                                        RBL Bank customer support has been notified about the posted complaint.
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