RBL Bank Complaints & Reviews

I was using RBL credit card last 3 years, I have multiple RBL cards. 1 November I got message, my credit card ending with 4203 and 1176 are blocked. But i had sent address proof documents. For one of my RBL bank credit card they accepted my document but for other one they rejected. why i am not able to understand this. Customer care also giving multiple times fake information. first they told you can request to change primary mailing address...

My name is rifhat pathan.
There is a deduction of 12000 rupees from my credit card. I dont need that policy. I want to cancel it. But there is no such arrangement to contact any person. The helpline number doesnt have the option to contact the customer care executive. From where should i cancel the policy. No response of email also.
Atleast give a proper number to talk to someone.
Before they said that there is no such...

Hi i am shehzad qureshi one of the customer who is cheated by rbl bank...15 days before i got call from rbl insurance customer care regarding r shield insurance subscription that time i clearly told to rbl customer care person i don’t have any interest in any type of insurance subscription.. Even through they had activated.. Yesterday i got my credit statement stating that r shield insurance premium rs.1000/- how come if a customer is not...

My application number is #cc79r1r9ua for the rbl credit card application. I got all verification done at my office and residence too. I got multiple calls at office too for verification. Today got checked in rbl link showing track your card application. Found the reason as follows. Application reference number #cc79r1r9ua, status dear customer, your credit card application has not been declined as it did not meet the policy requirements of...

On 12th nov 2019 they charge me 2700 in my bill when i call customer care they told me you did not pay your complete payment and they charge me the amount which i have not paid is only rs 100 and they charge me 2700 it means
They charge me 27 times of remaining payment i want my money back otherwise i will go to the court against rbl bank

Contact no : [protected]...

Following commitments given by rbl bank before issuing credit card.

1. First year annual fee is zero
2. 2nd year on wards, annual fee is rs.2999 + taxes and it will be waived off if spent rs.1, 50, 000/- in the previous year
3. No cost emi conversion facility
4. 1+1 book my show movie ticket upto rs.200/-
5. Cash withdraw facility with no cost
6. 12, 000 reward points after spending rs.2000/-br...

Dear sir,
My rbl super card credit card no - [protected]
My mob. No - [protected]

I inform you respectfully,
Before last 3 month my card emi pending due to i am job less and some personal reasons. But always past time in emi paying timely... Pls check my summary but on this time your recovery agent again and again calling, sending sms and by what's up taking and using vulgar word, and any female recovery...

Reference no: 13206570 & 13083703 &13258534 &13396007

On 31.10.2019 i have requested to cancel the card 5954 on 31.10.2019. Without cancelling the card every time they are giving one reference number and saying that will get back in 3 days. Now you have generated a statement with annual fee. When we try to contact customer care nobody will respond and it will always connect to ivr only worst customer service

Venigalla...

The following transactions debited in my credit card not done by me eventhough i received the otp and my credit card is with me:-

1. Otp 849683 of rs.10000 towards freechbbps on 7th november 2019
2. Otp 594388 of rs. 50000 towards paytm e commerce on 7th november 2019
3 otp 093100 of rs. 50000 towards paytm e commerce on 7th novembetr 2019

These transaction done at 19.00 to 19.15 hours
br...

I am a customer of santosh kumar rbl bank credit card. For some reason i have not been able to pay the last two months, but i have not run away, on a payment basis, the bank asked gunda to take the payment and the goon told me that the payment will be made by 10 november 2019 if not, i have threatened to kill my whole family.

I am very sad and scared of this attitude of the bank. After a letter, something happens to me and...

Inspite of continously complaining online, verbal on telephone i have been charged for transactions when my card was lost and same police complaints copy submitted to rbl bank credit card department.
They straight away denied my request and saying i m liable to pay and has to pay no matter even a police complaints copy been received by me.
They have charged for the unauthorized transactions when card was physical lost and not...

I have received my super card on the month of october 2019. On the date of 4th november 2019 i have seen that there is a payment of r shield insurance premium of rs 600. At the time of issuing the card i have clearly told that i don't want any insurance then why there is a charge of insurance. Please cancel the insurance right now. And also please tell me the process of submitting or cancelling the credit card.
My name - vishal k...

I was using rbl card, they charged incorrect fee on my card and i denied to pay arround 22000 as a procession fee.
I filed complaint to nodal officer, then they advised me to settle the card.
I did the payment as per letter but some payment was delayed after all payments the agent said all ok.
After 6-7 month they again called me to make the payment and started mentally harrassing me and went my hometown and use incorrect...

Please note that i applied for rbl credit card and got reference no : #cc7ry8a82n.

I am the customer to rbl bank which holding account of aspire account and they said in account that giving free platinum delight card

My relation manager mohan rbl bank (Sec bad) he said to apply for the card even i am holding bajaj finserv rbl credit card. For just to get other variant card to use in rbl.

Rbl bank...

Dear RBL Bank,

On 6-Nov-19, I have done a payment of Rs 19, 141.1through Axis internet banking with reference of
INB/70274806/RATNAKAR BANK LIMITED CRED.
Still in may account it is showing as due, today is the due for payment on credit usage of RBL credit card. kindly check and confirm the transaction so that I can compliant the same to Axis bank for the dispute amount return to make the payment again to you.br...

I am trying to redeem my reward points of 16644 as of nov 5, 2019. Which was earlier 15441 as of october 29, 2019. However when i try to redeem it from rbl banks reward website it shows zero points to redeem. I have sent several emails and have been given no solution but just fake promise.

Below email received on october 29, 2019 but no resolution.

Dear mr. Sharma,

Greetings from rbl bank! br...

The collection dept of rbl bank using very abusing languages with me.#[protected] due to financial issue i was not able to pay and requested 1 week of time, but the collection team called and started abusing me very vulgarily, bcz of that i am mentally depressed, i have paid the amt and that lady must make an apology or bank must take an severe action on the employee...

Dear team,
The current credit card statement that i have received has charges worth 4884.60 finance charges. I request you to please remove these changes otherwise i would have to submit my bills without charges and get my account closed. Previously i had got no notifications or calls regarding my due amount of 10k for which these two above mentioned charges were applied by you.
I have not got any solution from your side,...

1. The rewards site www.rewards.rblbank.com is not reachable,
2. The site rblrewards.com doesn't give details as to how much points are required to purchase a certain product,
3. On making purchase by redeeming points no order is confirmed and no order number is generated neither is any confirmation received via mail/sms,
4. No option to speak to customer service executive on the automated telephonic customer care...

It is been very pathetic experience with rbl bank. Rbl bank's has very unprofessional people and they are so dumb, so erratic behavior, they don't understand anything, speak rubbish, harass, threatening and humiliate customer.

I would like make aware whole incident here. I had card outstanding of inr 22577 with due date of 12 october. I have made the full payment and amount was debited on 9th october at 03:55hr. But unfortunately...