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RBL Bank Complaints & Reviews

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Updated: Jan 10, 2026
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RBL Bank reviews & complaints page 60

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I
ishaque91
Aug 19, 2019
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Address: RBL Bank Limited Cards Operating Centre JMD Megapolis , Unit No 306-311 - 3rd Floor Sohna Road , Sector 48, Gurgaon, Haryana 122018, Gautam Buddh Nagar, Uttar Pradesh, 201301

My rbl credit card number [2482] had an outstanding with total amount 82907.01 with the minimum due of 4799 required to be paid by 03/08/2019. I paid the amount 4800 on 26/08/2019 and then i had conversation with the cs team, (I have everything in written) i requested for a waiver or discount on fin. Charge. They denied the request and didnt waive any charges.

Then i asked to confirm the amount, i need to pay to clear all outstanding dues. The bank official confirmed that i need to pay 78, 107.01 inr on 10/08/2019, i paid 78, 108 inr on 13/08/2019 which is a day before the bill generation date (Even though there were bank holidays 2 days before that).

I am not willing to pay this extra charges after the agent's confirmation. I will not hesitate to sue if i don't get resolution. I don't want services from rbl, i want noc/ ndc after this matter is sorted.
RBL Bank customer support has been notified about the posted complaint.
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    K
    from Hyderabad, Telangana
    Aug 18, 2019
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    Address: 5-1-55 premavathipet rajendra nagar hyderabad, Hyderabad, Telangana, 500030

    Dear sir'

    I have credit card of rbl bank, the issue is that i got a call from rbl employe regarding r-shield bundle insurance they had explain ful details benefits of the insurance, but i am not intrested i said to them but forcely they try to convert me and insurance on me of rupees 15000 pls cancel that r - sheild insurance or,
    I don't want this rbl credit card and any services frm rbl bank.
    RBL Bank customer support has been notified about the posted complaint.
    Not use this card please close
    Wagdare D's reply, Aug 9, 2019
    Close my card
    Wagdare D's reply, Aug 9, 2019
    Credit card closed mb.8888562303
    Today I booked a mobile in Amazon, the order was not placed and money was debited from my rbl account. I want my money back as soon as possible. can you please revert me back with the solution.
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      R
      Ram2980
      from Hyderabad, Telangana
      Aug 18, 2019
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      Address: Hyderabad, Telangana, 500097

      I hold a rbl card due to some personal issues i was unable to pay my dues. A guy called raviteja collection manager from hyd abused my family members. I they are not even relevant. He used such a filthy language with my family members which i didn't expect. Rbl hired goons for collections who harrass customers stop it before someone commits suicide. He is so abusive and provoking by nature. He intimidates and coerces people to humiliate them. I have other banks credit card too but no one has created this sort of disturbance in my life and family
      RBL Bank customer support has been notified about the posted complaint.
      Dear sir
      Who is the?? parmession check my cibil today enquiry my cibil RBL bank cradit card why enquiry my cibil??

      Regards
      Bhushan munot
      [protected]
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        M
        Mohd Faruk Ansari
        from Mumbai, Maharashtra
        Aug 18, 2019
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        Address: Ujjain, Madhya Pradesh, 456006

        Hi i am mohammed faruk ansari one of the customer who is cheated by rbl bank...14 days before i got call from rbl insurance customer care regarding r shield insurance subscription that time i clearly told to rbl customer care person i don’t have any interest in any type of insurance subscription.. Even through they had activated.. Yesterday i got my credit statement stating that r shield insurance premium rs.1000/- how come if a customer is not interested in particular thing how you people activate without their knowledge.. Now i don’t want to pay premium.. Pls take immediate action on the above incident other wise come and take your credit card.
        RBL Bank customer support has been notified about the posted complaint.
        Aug 18, 2019
        Updated by Mohd Faruk Ansari
        Credit card ending xxxx3763
        On 17th August, I had swiped my Rbl credit card no: [protected] an amount offs 3350. at Kumarans Jewellery. Two time amount had debited from my account, One transaction was failed.Still my amount not credited back to my account. Pls help & do the needful.
        Please response for my complaint
        MOHAMMED FARUK ANSARI
        [protected]
        [protected]@gmail.com
        Mohd Faruk Ansari's [Complaint's author] reply, Aug 20, 2019
        Please give me senior executive mobile no. For the complaint
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          S
          sanzex
          from Gurgaon, Haryana
          Aug 17, 2019
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          Address: Gautam Buddh Nagar, Uttar Pradesh, 201305

          I am writing this with regards to my rbl credit card bill payment. My credit card number is [5239xxxxxxx40490]. I recently received a bill of amount rs. 91000/-

          This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months and i am jobless, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

          I can able to give 20% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 5 business days. More than 20% is not affordable for me in the present situation.

          I am ready to settle this as soon as i get the confirmation from your side.

          Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

          Please reach out my number: [5239xxxxxxx40490].

          Thanks,
          Sanjay yadav
          [protected]@gmail.com
          RBL Bank customer support has been notified about the posted complaint.
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            R
            Raghu Apollo
            from Delhi, Delhi
            Aug 17, 2019
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            Address: 602003

            Hi my name is raghu, today we have recieved message from r-shield bundled insurance on your bajaj finservrbl bank supercard. This is bundle of three policies. Basis your consent 12000/- will be debit from your bijaj finserve rbl supercard with in 2 working days. So finally i'dont want any insurance policy. Please cancel it. I need quick response.

            My email :raghu. [protected]@gmail.com
            My contact no - [protected]

            Thanking you.
            RBL Bank customer support has been notified about the posted complaint.
            Aug 17, 2019
            Updated by Raghu Apollo
            Confirmation executive forced me to accept this policy otherwise they can't process anything ..
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              S
              Sravan Vodapalli
              from Hyderabad, Telangana
              Aug 17, 2019
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              Address: 500076

              Hi i am sravan...30 days before i got call from rbl insurance customer care regarding r shield insurance subscription that time i clearly told to rbl customer care person i don’t have any interest in any type of insurance subscription.. Even through they had activated.. Yesterday i got my credit statement stating that r shield insurance premium rs.1000/- how come if a customer is not interested in particular thing how you people activate without their knowledge.. I didnt get any forms now i don’t want to pay premium.. Pls take immediate action on the above incident.

              Mail: [protected]@gmail.com
              Mobile no: [protected]
              RBL Bank customer support has been notified about the posted complaint.
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                S
                SonuStephen
                from Thiruvananthapuram, Kerala
                Aug 16, 2019
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                Address: Smart Engineering & Design Solutions, 3rd floor; SDF 17; CSEZ Cochin, Ernakulam, Kerala, 682037

                Dear sir
                Last month my credit card bill is rs.3416.11, but my last month expense are as under.

                2nd july 2019. : rs. 1928 spent on amazon
                3rd july 2019 : rs. 701 spent on amazon
                4th july 2019 : rs. 498 refunded back from amazon.
                So my net expense from credit card is rs.[protected]+701-498). Instead i got a bill amount of rs. 3416.11.

                I have called costumer care number for clarification, there explanation was that in the month of april i have spent rs. 53090 with flipkart on emi scheme and i cancelled the order next day. This excess amt of rs. 1285.11 is because i didn't called the rbl bank and inform.
                Kindly do the needful
                RBL Bank customer support has been notified about the posted complaint.
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                  M
                  Moses Pradeep
                  from Sangareddi, Telangana
                  Aug 16, 2019
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                  Address: flat no 207, vijaya sai residency, miyapur, opp to Narne estate., Hyderabad, Andhra Pradesh, 500049

                  Dear team,

                  I am currently using rbl bank credit card # [protected]. Due job loss and financial stress. I was delayed payment on/ before due date. However, i have paid / cleared along with penalties. But bank still wants to harass me with personal remarks and stress me and dosen't want to provide solution.

                  When i am paying with penalties. This type of harassment is disturbing my already stressful situation.

                  Hope a resolution soon

                  Regards
                  Pradeep.
                  RBL Bank customer support has been notified about the posted complaint.
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                    S
                    selva nithi
                    from Chennai, Tamil Nadu
                    Aug 15, 2019
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                    Address: 2/47 ward 2,adidiravidar street,kammalapati salem 636202, 636202

                    I am selvamani k i having rbl credit card and your persons are activated the rsheild insurance when ever our bank has issued the credit card. But i am not interested on r-sheild insurance and your persons are told to me the premium of rs.12000/- will be deduct in my credit card in 2working days. I am not interested in this policy and did not deducted in my credit card. Please consider my request and cancel the insurance policy as early as possible and inform to me by way mobile or through my email: [protected]@gmail.com
                    Contact: [protected]
                    RBL Bank customer support has been notified about the posted complaint.
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                      M
                      Mani4@
                      from Firozpur, Punjab
                      Aug 13, 2019
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                      Address: 689 st 16 mohalla gobindasaer shimlapuri ludhiaa, Ludhiana, Punjab, 141001

                      I have paid the 6000 rs. On dated 09 august bill besk. Also debit from my account screen shot attached.. From my hdfc account to rbl credit card
                      .. Still not update in your account... My card is block please call me update. Me urgently otherwise i will complaint... Customer care very bad language behave with me... Firstly check my paymnt.

                      [protected]
                      Manisha arora
                      RBL Bank customer support has been notified about the posted complaint.
                      Aug 13, 2019
                      Updated by Mani4@
                      I have paid the 6000 rs. On dated 09 august bill besk.also debit from my account screen shot attached ..from my hdfc account to RBL credit card
                      ..still not update in your account...my card is block please call me update. Me urgently otherwise i will complaint...customer care very bad language behave with me...firstly check my Paymnt .

                      [protected]
                      Manisha Arora
                      I need to close my RBL Titanium Delight card no. [protected] asap.
                      I have done mail to ur id but now no response is received. my ref no10108491.
                      pl. close this card asap.
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                        A
                        Avanish2019
                        from Delhi, Delhi
                        Aug 13, 2019
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi, 110059

                        Dear sir,

                        I am writing with this regards to my credit card bill payment. My credit card number is [protected]. I recently received a bill of amount rs. 1, 36, 683/-

                        Already paid rs. 17, 000 in the month of july. Recovery team was promised me that"you have to pay 17, 000 then you will receive settlement letter from bank within a week". Still didn't receive any settlement letter from bank.

                        This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months & i lost my job and not getting job for last 7 months we borrow money from friends and relatives for surviving, so i do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

                        I can able to give 20% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 10 business days. More than 20% is not affordable for me in the present situation.

                        I am ready to settle this as soon as i get the confirmation from your side.

                        Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation.

                        Registered mob: [protected]

                        Thank you.

                        Please reach out my number: [protected]
                        Aug 14, 2019
                        Complaint marked as Resolved 
                        Still waiting for response. No one resolve my issue. Getting some fraud call. They are asking for CVV and all details. Please do the needful.
                        Aug 14, 2019
                        Updated by Avanish2019
                        Not resolved my complaint. Mistakenly I was cliked on 'resolved'. Please do the needful. Still getting call/threat from rbl recovery team.
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                          T
                          Tumati Mounika
                          from Vijayawada, Andhra Pradesh
                          Aug 12, 2019
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                          Address: DR NO 4107VALLURUPALEM, THOTLAVALLURUMANDALAM, 521163

                          My Applicant Status Not Avaiable and Please Provide the My Status

                          My Employement verification is done Already My Office on one boye was comeing to Office and Got my Details Information to Mr Shesu kumar but No Status for my Applicant Stations

                          please Provide the My Applicant Station

                          My Applicantion No : #CCT#JK8FXM   Replace all
                          RBL Bank customer support has been notified about the posted complaint.
                          Aug 12, 2019
                          Updated by Tumati Mounika
                          My Applicant Status Not Avaiable and Please Provide the My Status

                          My Employement verification is done Already My Office on one boye was comeing to Office and Got my Details Information to Mr Shesu kumar but No Status for my Applicant Stations

                          please Provide the My Applicant Station

                          My Applicantion No : #CCT#JK8FXM
                          Aug 12, 2019
                          Updated by Tumati Mounika
                          My Applicantion No : #CCT3JK8FXM
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                            J
                            jaajoriya
                            from Gurgaon, Haryana
                            Aug 12, 2019
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                            Address: New Delhi, Delhi, 110059

                            I am writing this with regards to my credit card bill payment. My credit card number is [protected]. I recently received a bill of amount rs. 89001.

                            This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months and i am jobless, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

                            I can able to give 20% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 5 business days. More than 20% is not affordable for me in the present situation.

                            I am ready to settle this as soon as i get the confirmation from your side.

                            Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

                            Please reach out my number: [protected].

                            Thanks,
                            Ankit
                            RBL Bank customer support has been notified about the posted complaint.
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                              H
                              Harish satpal
                              from Mumbai, Maharashtra
                              Aug 10, 2019
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                              Address: rajinder nagar, New Delhi, Delhi, 110060
                              Website: Consumer complaint

                              Rbl credit card is one of the worst organisation duping customers with false commitments. I had received call for rbl card from executive of rbl credit card. He offered me a rbl credit card. They said that the annual fee for the same rs 499 they didn't tell finance charges minimum amount payment texes now i checked my previous bills they charged me lots of finance charges and now my financial condition is not good kindly reverse my all finance charges approximately rs 16357.42

                              This period of my statement you charge me.

                              Bill date finance charges. Texs

                              [protected]
                              To
                              [protected].1329.12. 239.24

                              [protected]
                              To
                              [protected].1892.94. 520.72

                              [protected]
                              To
                              [protected].1643.51. 295.83

                              [protected]
                              To
                              [protected].1942.88. 709.71

                              [protected]
                              To
                              [protected].2167.82. 390.21

                              [protected]
                              To
                              [protected].2201.68. 396.30

                              [protected]
                              To
                              [protected].2175.64. 391.62

                              Please help to escalate and waive off my charges...

                              Regards
                              Harish
                              [protected]
                              Pan card akiph1684d
                              RBL Bank customer support has been notified about the posted complaint.
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                                P
                                PadmasriPullagurla
                                from Hyderabad, Telangana
                                Aug 11, 2019
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                                Address: 500010

                                Can you please update me on the last complaint raised by me.

                                For a single complaint, how many days will you take to resolve a single issue.

                                Every time we send a mail we jus receive a reference number which is of no use.

                                Very idiotic service

                                Can you please tell when this issue is reaolved.

                                I paid payment on incorrect card.
                                So i kindly request you to revert those amount to citibank account.

                                Its been 4 months that i raised the issue.

                                Still in pending.
                                RBL Bank customer support has been notified about the posted complaint.
                                Dear sir,
                                As per the request of your CRN team for credit cars.At the time of verification your sales team told me about the limit of RS 2-3lacs now due to less credit limit I don't need this card so I just wanted to close it.
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                                  V
                                  vjay.kumar21
                                  from Pune, Maharashtra
                                  Aug 10, 2019
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                                  Address: PUNE, 411046

                                  Reason for surrendering my card are as follows.

                                  1) offers explained while applying card is no o[censored]se now (E. G. Monthly free tickets for book my show)
                                  2) insisting of early payment (I. E. 10-12 days before due date) of credit cards by your recovery agents
                                  3) continuous calls from your recovery agents
                                  4) calls even though early payments have been made.
                                  5) overall poor services.

                                  Rating 3 out of 10 just because of above points.
                                  RBL Bank customer support has been notified about the posted complaint.
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                                    D
                                    debabrata dalbehera
                                    from Bhubaneshwar, Odisha
                                    Aug 11, 2019
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                                    Address: Opposite Poly clinic, Near Sai Kutir, Cuttack, Odisha, 753008

                                    They claim to provide insta cash. However the amount has been credited from my credit card it has not yet come to account since 3 days. What's the meaning of this insta cash. Useless credit card. Now i don't want this instant cash as it is already 3 days. But even after trying for so many times i could not reach any of their customer service representative.
                                    RBL Bank customer support has been notified about the posted complaint.
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                                      A
                                      Advocate Bhogle
                                      from Mumbai, Maharashtra
                                      Aug 10, 2019
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                                      Address: Mumbai City, Maharashtra

                                      The debt recovery team and their executives not having sense how to talk with customers.. They abusing customer family.. If customer not paying emi properly u should be taken legal action against him. But they took such situation personally and using bad words and abusing customer's family at his house.
                                      Specially mumbai branch..
                                      Such a mannerless people..
                                      I request to all viewer dont apply for rbl credit card.
                                      RBL Bank customer support has been notified about the posted complaint.
                                      Hi sir I am Sailaja My Rbl reward points username and password missing so please again I am register in
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                                        B
                                        Bijesh Siwach
                                        from Delhi, Delhi
                                        Aug 9, 2019
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                                        Address: 122001

                                        Still am getting call for payment reminder and customer care asked to pay 1074 more to clear your dues.
                                        As executive said that you have to pay min. Half of my card annual fee i have to pay which i wasn't demanded and even after so much complaints still i am facing same comments.
                                        Your one executive said that we will reverse all your dues due to annual fee and its late fee charges. But today got different comments from your executive. This is totally disgusting. That even after so many complaints rbl is not clearing complete picture/terms for the next action. I got new titanium card but still i have to pay for the platinum card annual fee. Noe by this experience i will not use new card also. And now i already posted all your fake commitments on facebook and will do the same at every social site.
                                        RBL Bank customer support has been notified about the posted complaint.
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