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RBL Bank Complaints & Reviews

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Updated: Aug 2, 2025
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RBL Bank reviews & complaints page 60

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S
Sravan Vodapalli
from Hyderabad, Telangana
Aug 17, 2019
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Address: 500076

Hi i am sravan...30 days before i got call from rbl insurance customer care regarding r shield insurance subscription that time i clearly told to rbl customer care person i don’t have any interest in any type of insurance subscription.. Even through they had activated.. Yesterday i got my credit statement stating that r shield insurance premium rs.1000/- how come if a customer is not interested in particular thing how you people activate without their knowledge.. I didnt get any forms now i don’t want to pay premium.. Pls take immediate action on the above incident.

Mail: [protected]@gmail.com
Mobile no: [protected]
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    S
    SonuStephen
    from Thiruvananthapuram, Kerala
    Aug 16, 2019
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    Address: Smart Engineering & Design Solutions, 3rd floor; SDF 17; CSEZ Cochin, Ernakulam, Kerala, 682037

    Dear sir
    Last month my credit card bill is rs.3416.11, but my last month expense are as under.

    2nd july 2019. : rs. 1928 spent on amazon
    3rd july 2019 : rs. 701 spent on amazon
    4th july 2019 : rs. 498 refunded back from amazon.
    So my net expense from credit card is rs.[protected]+701-498). Instead i got a bill amount of rs. 3416.11.

    I have called costumer care number for clarification, there explanation was that in the month of april i have spent rs. 53090 with flipkart on emi scheme and i cancelled the order next day. This excess amt of rs. 1285.11 is because i didn't called the rbl bank and inform.
    Kindly do the needful
    RBL Bank customer support has been notified about the posted complaint.
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      M
      Moses Pradeep
      from Sangareddi, Telangana
      Aug 16, 2019
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      Address: flat no 207, vijaya sai residency, miyapur, opp to Narne estate., Hyderabad, Andhra Pradesh, 500049

      Dear team,

      I am currently using rbl bank credit card # [protected]. Due job loss and financial stress. I was delayed payment on/ before due date. However, i have paid / cleared along with penalties. But bank still wants to harass me with personal remarks and stress me and dosen't want to provide solution.

      When i am paying with penalties. This type of harassment is disturbing my already stressful situation.

      Hope a resolution soon

      Regards
      Pradeep.
      RBL Bank customer support has been notified about the posted complaint.
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        S
        selva nithi
        from Chennai, Tamil Nadu
        Aug 15, 2019
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        Address: 2/47 ward 2,adidiravidar street,kammalapati salem 636202, 636202

        I am selvamani k i having rbl credit card and your persons are activated the rsheild insurance when ever our bank has issued the credit card. But i am not interested on r-sheild insurance and your persons are told to me the premium of rs.12000/- will be deduct in my credit card in 2working days. I am not interested in this policy and did not deducted in my credit card. Please consider my request and cancel the insurance policy as early as possible and inform to me by way mobile or through my email: [protected]@gmail.com
        Contact: [protected]
        RBL Bank customer support has been notified about the posted complaint.
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          M
          Mani4@
          from Firozpur, Punjab
          Aug 13, 2019
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          Address: 689 st 16 mohalla gobindasaer shimlapuri ludhiaa, Ludhiana, Punjab, 141001

          I have paid the 6000 rs. On dated 09 august bill besk. Also debit from my account screen shot attached.. From my hdfc account to rbl credit card
          .. Still not update in your account... My card is block please call me update. Me urgently otherwise i will complaint... Customer care very bad language behave with me... Firstly check my paymnt.

          [protected]
          Manisha arora
          +1 photos
          RBL Bank customer support has been notified about the posted complaint.
          Aug 13, 2019
          Updated by Mani4@
          I have paid the 6000 rs. On dated 09 august bill besk.also debit from my account screen shot attached ..from my hdfc account to RBL credit card
          ..still not update in your account...my card is block please call me update. Me urgently otherwise i will complaint...customer care very bad language behave with me...firstly check my Paymnt .

          [protected]
          Manisha Arora
          I need to close my RBL Titanium Delight card no. [protected] asap.
          I have done mail to ur id but now no response is received. my ref no10108491.
          pl. close this card asap.
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            A
            Avanish2019
            from Delhi, Delhi
            Aug 13, 2019
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            Resolved

            Address: New Delhi, Delhi, 110059

            Dear sir,

            I am writing with this regards to my credit card bill payment. My credit card number is [protected]. I recently received a bill of amount rs. 1, 36, 683/-

            Already paid rs. 17, 000 in the month of july. Recovery team was promised me that"you have to pay 17, 000 then you will receive settlement letter from bank within a week". Still didn't receive any settlement letter from bank.

            This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months & i lost my job and not getting job for last 7 months we borrow money from friends and relatives for surviving, so i do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

            I can able to give 20% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 10 business days. More than 20% is not affordable for me in the present situation.

            I am ready to settle this as soon as i get the confirmation from your side.

            Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation.

            Registered mob: [protected]

            Thank you.

            Please reach out my number: [protected]
            Aug 14, 2019
            Complaint marked as Resolved 
            Still waiting for response. No one resolve my issue. Getting some fraud call. They are asking for CVV and all details. Please do the needful.
            Aug 14, 2019
            Updated by Avanish2019
            Not resolved my complaint. Mistakenly I was cliked on 'resolved'. Please do the needful. Still getting call/threat from rbl recovery team.
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              T
              Tumati Mounika
              from Vijayawada, Andhra Pradesh
              Aug 12, 2019
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              Address: DR NO 4107VALLURUPALEM, THOTLAVALLURUMANDALAM, 521163

              My Applicant Status Not Avaiable and Please Provide the My Status

              My Employement verification is done Already My Office on one boye was comeing to Office and Got my Details Information to Mr Shesu kumar but No Status for my Applicant Stations

              please Provide the My Applicant Station

              My Applicantion No : #CCT#JK8FXM   Replace all
              RBL Bank customer support has been notified about the posted complaint.
              Aug 12, 2019
              Updated by Tumati Mounika
              My Applicant Status Not Avaiable and Please Provide the My Status

              My Employement verification is done Already My Office on one boye was comeing to Office and Got my Details Information to Mr Shesu kumar but No Status for my Applicant Stations

              please Provide the My Applicant Station

              My Applicantion No : #CCT#JK8FXM
              Aug 12, 2019
              Updated by Tumati Mounika
              My Applicantion No : #CCT3JK8FXM
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                J
                jaajoriya
                from Gurgaon, Haryana
                Aug 12, 2019
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                Address: New Delhi, Delhi, 110059

                I am writing this with regards to my credit card bill payment. My credit card number is [protected]. I recently received a bill of amount rs. 89001.

                This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months and i am jobless, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

                I can able to give 20% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 5 business days. More than 20% is not affordable for me in the present situation.

                I am ready to settle this as soon as i get the confirmation from your side.

                Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

                Please reach out my number: [protected].

                Thanks,
                Ankit
                RBL Bank customer support has been notified about the posted complaint.
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                  H
                  Harish satpal
                  from Mumbai, Maharashtra
                  Aug 10, 2019
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                  Address: rajinder nagar, New Delhi, Delhi, 110060
                  Website: Consumer complaint

                  Rbl credit card is one of the worst organisation duping customers with false commitments. I had received call for rbl card from executive of rbl credit card. He offered me a rbl credit card. They said that the annual fee for the same rs 499 they didn't tell finance charges minimum amount payment texes now i checked my previous bills they charged me lots of finance charges and now my financial condition is not good kindly reverse my all finance charges approximately rs 16357.42

                  This period of my statement you charge me.

                  Bill date finance charges. Texs

                  [protected]
                  To
                  [protected].1329.12. 239.24

                  [protected]
                  To
                  [protected].1892.94. 520.72

                  [protected]
                  To
                  [protected].1643.51. 295.83

                  [protected]
                  To
                  [protected].1942.88. 709.71

                  [protected]
                  To
                  [protected].2167.82. 390.21

                  [protected]
                  To
                  [protected].2201.68. 396.30

                  [protected]
                  To
                  [protected].2175.64. 391.62

                  Please help to escalate and waive off my charges...

                  Regards
                  Harish
                  [protected]
                  Pan card akiph1684d
                  RBL Bank customer support has been notified about the posted complaint.
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                    P
                    PadmasriPullagurla
                    from Hyderabad, Telangana
                    Aug 11, 2019
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                    Address: 500010

                    Can you please update me on the last complaint raised by me.

                    For a single complaint, how many days will you take to resolve a single issue.

                    Every time we send a mail we jus receive a reference number which is of no use.

                    Very idiotic service

                    Can you please tell when this issue is reaolved.

                    I paid payment on incorrect card.
                    So i kindly request you to revert those amount to citibank account.

                    Its been 4 months that i raised the issue.

                    Still in pending.
                    RBL Bank customer support has been notified about the posted complaint.
                    Dear sir,
                    As per the request of your CRN team for credit cars.At the time of verification your sales team told me about the limit of RS 2-3lacs now due to less credit limit I don't need this card so I just wanted to close it.
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                      V
                      vjay.kumar21
                      from Pune, Maharashtra
                      Aug 10, 2019
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                      Address: PUNE, 411046

                      Reason for surrendering my card are as follows.

                      1) offers explained while applying card is no o[censored]se now (E. G. Monthly free tickets for book my show)
                      2) insisting of early payment (I. E. 10-12 days before due date) of credit cards by your recovery agents
                      3) continuous calls from your recovery agents
                      4) calls even though early payments have been made.
                      5) overall poor services.

                      Rating 3 out of 10 just because of above points.
                      RBL Bank customer support has been notified about the posted complaint.
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                        D
                        debabrata dalbehera
                        from Bhubaneshwar, Odisha
                        Aug 11, 2019
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                        Address: Opposite Poly clinic, Near Sai Kutir, Cuttack, Odisha, 753008

                        They claim to provide insta cash. However the amount has been credited from my credit card it has not yet come to account since 3 days. What's the meaning of this insta cash. Useless credit card. Now i don't want this instant cash as it is already 3 days. But even after trying for so many times i could not reach any of their customer service representative.
                        RBL Bank customer support has been notified about the posted complaint.
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                          A
                          Advocate Bhogle
                          from Mumbai, Maharashtra
                          Aug 10, 2019
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                          Address: Mumbai City, Maharashtra

                          The debt recovery team and their executives not having sense how to talk with customers.. They abusing customer family.. If customer not paying emi properly u should be taken legal action against him. But they took such situation personally and using bad words and abusing customer's family at his house.
                          Specially mumbai branch..
                          Such a mannerless people..
                          I request to all viewer dont apply for rbl credit card.
                          RBL Bank customer support has been notified about the posted complaint.
                          Hi sir I am Sailaja My Rbl reward points username and password missing so please again I am register in
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                            B
                            Bijesh Siwach
                            from Delhi, Delhi
                            Aug 9, 2019
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                            Address: 122001

                            Still am getting call for payment reminder and customer care asked to pay 1074 more to clear your dues.
                            As executive said that you have to pay min. Half of my card annual fee i have to pay which i wasn't demanded and even after so much complaints still i am facing same comments.
                            Your one executive said that we will reverse all your dues due to annual fee and its late fee charges. But today got different comments from your executive. This is totally disgusting. That even after so many complaints rbl is not clearing complete picture/terms for the next action. I got new titanium card but still i have to pay for the platinum card annual fee. Noe by this experience i will not use new card also. And now i already posted all your fake commitments on facebook and will do the same at every social site.
                            RBL Bank customer support has been notified about the posted complaint.
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                              R
                              RAGEEB mor
                              from Vadodara, Gujarat
                              Aug 9, 2019
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                              Address: A/23 saurashtra university karmchari, Rajkot, Gujarat, 360005

                              Me aapka rbl titenium delight credit card use for 4 month but kal dophar mene apki app me cash express me 10000 ka payment logeti 3 hapto me 3334 aur har machine me 200 ka apka charge yani 200*3=600 plus get 105 to mene process kiya aur mere bank me 10000 kal receive bhi ho gaya lekin mene raat ko apki rbl app open ki to usme aapne 200+36gst aur credit card over limit charge 600+108gst laga diya mere credit card me 7000 credit meri baki this wo bhi block kardi aur charge laga di. Aek charge bhi loge aur credit bhi block karoge??? To iska kya matlab hua??? Please reply fast aur ye cash express wali balance wapas le lo mujhe nahi chahiye please reply fast
                              +1 photos
                              RBL Bank customer support has been notified about the posted complaint.
                              Aug 09, 2019
                              Updated by RAGEEB mor
                              Rbl credit customer care always busy!!!
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                                K
                                Kamalvyas
                                from Mumbai, Maharashtra
                                Aug 8, 2019
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                                Address: Udaipur, Rajasthan, 313001

                                I have a credit card of RBL bank. Due to some personal reasons I have not made whole payment . I paid only partial payment. I will deposit payment very as I said. But your customer care executives are very bad . I called in very add time even in night also. They are abusing very harsh. I will not tolerate this things if it not stopped. Kindly take necessary action. Otherwise I have to take necessary action against your bank.
                                RBL Bank customer support has been notified about the posted complaint.
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                                  K Damodar
                                  from Bengaluru, Karnataka
                                  Aug 8, 2019
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                                  Address: 521225

                                  I’m k. Damodar and i’m one of the user of your rbl credit card.3months ago we made a payment with my card in pepperfry.com in the form of emi for three months which is completed in the last month july 13. This we not even used the card. But we got a statement saying that i have a due amount of 2514/- but where as in statement i only have a due amount of 444/- but asking me to pay an amount of 2514/- it’s not fair and transperant i need a perfect explanation immediately and i want a clarified statement of my account also
                                  +3 photos
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                                    N
                                    NitinSoni307
                                    from Bengaluru, Karnataka
                                    Aug 7, 2019
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                                    Address: 560024

                                    I applied for rbl credit card since 24-july-2019, rbl executive taken all my documents, 15 days is over i still following up the customer support team for delivery of my card, till now i didn't get any positive feedback, they given application no:[protected], but when i check online its showing different no: bfcl[protected], could u please check and provide the status of my card, if you are processing or not, or return my all documents.
                                    RBL Bank customer support has been notified about the posted complaint.
                                    Aug 07, 2019
                                    Updated by NitinSoni307
                                    Nitin Soni Mob. No.:[protected] and Application No:[protected]
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                                      A
                                      Amrita 1666
                                      from Delhi, Delhi
                                      Aug 7, 2019
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                                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                      I have declared over social media that i am not able to pay the bill at this point of time due to huge financial problem same i have put across twitter too. Still rbl recovery agent keep calling me and today they threaten me to come to my home and i need to face the consequences as i am a girl.
                                      Just want to know is this way to treat someone.

                                      Dmm rbl bank credit holder
                                      This is to inform you that due to non payment of your credit card for the month of may
                                      Guidelines issued by rbl bank official mr. Varun adlakha will visit your address with the obhp bond today before 5 pm sharp
                                      Please be ready with your pan and aadhar card copy.
                                      This action can lead to permanent suspension of your accounts attached to your pan and aadhar no.
                                      To avoid this action against you please make the payment.
                                      Legal unit
                                      Rbl bank
                                      Obhp unit...
                                      RBL Bank customer support has been notified about the posted complaint.
                                      I already cancelled my r shield insurance . But today i got a msg that r shield insurance has charged 12000. I really want to cancel the insurance.
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                                        Sugat Ingle
                                        from Pune, Maharashtra
                                        Aug 6, 2019
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                                        Address: Pune, Maharashtra, 411014

                                        Hello,
                                        My name is sugat ingle,
                                        I want to raise complaint against rbl bank credit card.
                                        In the month of january with bajaj fin. Card rbl card provided that time they have said there is no hidden charges and i didn't request for the card they provided. Annually fees will be 499 and that will be charged end of year and that also be waiver i[censored]sage of card will get increased.
                                        So while i received my card after one week i received bill of 2500 rs. So i didn't use that card even i didn't set pin code. But still rbl bank executive calling me and sending messages to pay bill.
                                        I don't understand if i don't did any transaction so how the bill is generated.
                                        RBL Bank customer support has been notified about the posted complaint.
                                        Please close my credit card, I do not need it
                                        I do not understand this credit card and no problem is discussed on customer care
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