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RBL Bank Complaints & Reviews

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Updated: May 25, 2026
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RBL Bank reviews & complaints page 59

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D
devesh manghani
from Mumbai, Maharashtra
Sep 21, 2019
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Address: A-151 Ground Floor Phase 2 Chattarpur Enclave, New Delhi, Delhi, 110074

Without asking me rbl sent me book my show edition card and charged me around 1000rs. When i asked customer care about this problem. He blocked my card permanent my card. Without asking me

I dont want my card block even
I didn't tell him to block my card

Now
Please reactivate my credit card or give me money back which i paid to you for book my show edition card

My rbl credit card no
[protected]

If there is some one
Then please help me
RBL Bank customer support has been notified about the posted complaint.
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    S
    shruthi alekhya
    from Hyderabad, Telangana
    Sep 20, 2019
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    Address: Plot No 15 And 16, Himagiri Nagar Colony,Near Shanti Nagar Busstop, Hydershakote, Hyderabad, Andhra Pradesh, 500086

    Worst people in rbl credit card customer care department.
    No person is responsible to answer the customer questions.
    This is the cheapest person no.[protected] who spoke very rude to the customer
    Bad customer service ever.
    Rbl bank and person are rude to respond while we're trying to pay our debts.
    Why you people trap customers into this credit card scam. If we use the card, you people call us continuously and when ever we want to pay then you people don't even respond then what sort of a bank you're. Worst experience with rbl bank.
    Most 'un'trustworthy bank ever
    RBL Bank customer support has been notified about the posted complaint.
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      C
      CA Himanshu Dhingra
      Sep 20, 2019
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      Address: Ghaziabad, Uttar Pradesh, 201011

      I have been charged an annual fee which itself was not as per original offer still i wrote a mail to help desk for reversal of such fee and on that mail i have received a acknowledgement mail confirming for required action within 3 working days.
      Further a mail came from help desk i. E. Kanika confirming reversal of annual fee but till today they are showing the same in their outstanding and levying interest and penalties on that.
      Further around 10 calls i receive on daily basis for such outstanding and further it is damaging my cibil score.
      RBL Bank customer support has been notified about the posted complaint.
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        B
        bhanu pratap singh naruka
        from Gurgaon, Haryana
        Sep 19, 2019
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        Address: Mi Road, Jaipur, Jaipur, Rajasthan, 302026

        Hello,

        My personal loan account number :[protected].

        I want to inform rbl bank executive forcefully approved me this loan after i clearly asked him to cancel this application.

        I agree i applied but when i know i don't have job to pay the emi now, so i requested him to cancel the loan after few 2 hours as i am not able to pay the emi. I reply on email, call and message after 2 hours of submit the application and clearly ask them to cancel.

        I did not signed the agreement and not picked the cheques and now executive everyday calling me again and and and saying i will see you outside i will see you road.

        I did email to [protected]@rblbank.com but there is no response for same even i added many executive from there but there is no response.

        As i emailed, called and send message to the executive vaibhav. Attached chat and email screens for reference.

        Again want to mention i am not able to pay any penny in emis so don't want the personal loan and i don't want any relation with rbl bank too. Not signed any agreement of loan application and not picked the cheques from your branch.

        Requested you to kindly close this application here.
        RBL Bank customer support has been notified about the posted complaint.
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          S
          Sanjaykkq
          from Bahula, West Bengal
          Sep 18, 2019
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          Address: Rly Qrt no.-474, Unit-8, South Side, Kharagpur, 721301

          I'm customer of rbl super card ending with 8586. I have e-mail twise to super card service to cancellation said card. But they have send automated msg my registered mob. No. [protected], "Dear Cardmember, we regret to note your decision to discontinue your Bajaj Finserv RBL Bank SuperCard ending 8586 with us. This is to inform you that we have been unable to establish a contact with you on the registered number(s) with us. We will attempt to call you again from[protected] or[protected] to address your concern on 18-Sep-19 between 9:00 AM - 6:00 PM . For any assistance, please call us on [protected]." My register mobile no. working perfectly. So you are requested help me to cancell my credit card.
          Oct 8, 2019
          Complaint marked as Resolved 
          Not resolved till now.automated msg send, "Dear Cardmember, we regret to note your decision to discontinue your Bajaj Finserv RBL Bank SuperCard ending 8586 with us. This is to inform you that we have been unable to establish a contact with you on the registered number(s) with us. We will attempt to call you again from 022-68445801 or 022-68410801 to address your concern on 4-Oct-19 between 9:00 AM - 6:00 PM . For any assistance, please call us on 02271190900." No calling, but saying unable to contact.
          RBL Bank customer support has been notified about the posted complaint.
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            A
            anky10
            from Noida, Uttar Pradesh
            Sep 17, 2019
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            Hi,

            I am holding the credit card of your bank for which the number is
            5243 — 0357, ankit manocha. I have some outstanding amount. Last time mr. Monu from rbl ([protected]) approched me for the payment on july 21st, 2018. He made some commitments regarding the payment, and when i made the payment he bluffed at that time. I launched a complaint against him in your bank. Then somebody approached me stating that he is from rbl, and kept on visiting, and creating mess outside my house wherein my mother, and my 3 years old nephew were all alone. I launched a complaint regarding the same in nhrc, women cell, as well as consumer forum. I am having the copy of all three.

            Now out of the blue moon mr. Nitin saxena ([protected]) called my mother raman manocha stating that he wants to talk to me regarding settlement. Monu from rbl dotched me long time back, and nothing was done from your end. When my number is working, why somebody is approaching my mother or any third party for my card. After all this crap, neither we people ran away nor stopped entertaining your threat till date. On 17th september, 2019 at 9am one policeman came at my place stating that he has come along with the arrest warrant against me for which he got an order from rbl, bangalore branch.

            Firstly my mother was all alone, and when she asked that person to show the notice or copy of arrest warrant, then he had a4 size paper on which complaint was written manually and that too only two lines. Apart from that when my mother told him that no notice came till date from rbl's end, then he said another person will come in the evening to arrest the card holder, which is me.

            Now, the question is how dare you people can play mind games of sending fake policeman at my place, without sending any notice to me from your end. How can you call and share my personal credit card details with my relatives, neighbors? Don;t you think sharing details to the third party is illegal, and threatening to a women is another illegal practice which you people are doing. Is this the way you people deal with the customers? You can go so low for some amount.

            I am gonna lodge a police complaint, as well as complaint in nhrc for the same. I have all cctv footage at my place which has a week backup, so before you threat me, my family more, i will teach you the law. Legally you should have sent me the notice, and now when you have crossed all the limits, just see the collateral damages.

            Thanks
            Ankit
            [protected]
            RBL Bank customer support has been notified about the posted complaint.
            I want to cancel my credit card
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              N
              Navdeep Chandel
              from Mumbai, Maharashtra
              Sep 17, 2019
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              Address: Chandigarh, Punjab, 160014

              This is the worst credit card service provider experience for me. They do not know their process and calculations and unnecessary charging penalties on my outstanding amount. Few months back there has been fraud transactions happened from my card of rs 20000/ and when we called support to assist, we’ve received no help at all and atlast they asked us to pay the amount and blocked our card. O was paying the amount continuously though today a msg was received that there is a new purchase of of some amount, god know from where!!
              RBL Bank customer support has been notified about the posted complaint.
              I m getting 4-5 calls daily from different numbers from RBL Bank
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                R
                rair82
                from Mumbai, Maharashtra
                Sep 15, 2019
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                I couldn't agree more with the similar sort of complaints on rbl credit card. Thought of sharing my personal experience as well with rbl. They sell the credit cards offering 1 free movie ticket on book my show every month, which if we look is only 200 rupees off besides you will get similar sort of waiver offers on any of your existing cards (Debit or credit).
                The bank provides the worst credit card services they have hired unethical, uneducated fools who will unnecessarily harasses ppl by calling multiple times and visiting people house. I had to call security personnel of my building to throw that # out of the building.
                As per rules all this (Harrasment) is not allowed at all. The bank is anyways earning via fines/dues/penalties even if there is a late payment, they cannot pressurize and force any customer like this.
                Pls refrain from taking their cards (Anywhere their shares are down like anything it will slump more, the company has already suffered major losses internally from its partners and there has been rampant cases of fraud being reported).

                I had a bad experience personally both working in rbl for a brief period and using their card, now i had left both. One more thing to note is after u close the card kindly take a noc and no dues letter from the bank (If they don't provide immediately pls write to nodal officer & banking ombudsman - it is your right) as the bank doesn't stop your card and they keep it active status to collect yearly fees and dues from the member.

                Incase you want to use any other bank credit card you may use hdfc bank cc as they provide the best services and they will never bother you like these unscrupulous people.
                RBL Bank customer support has been notified about the posted complaint.
                With out my knowledge they activated insurance and debited amount from my card.i don't want this policy right now.
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                  S
                  Sandeeprbl
                  from Raigarh, Chhattisgarh
                  Sep 14, 2019
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                  Address: 320 VIP PARASPAR NAGAR,SCHEME 97,SLICE 4,INDORE, Indore, Madhya Pradesh, 452012

                  Dear team, as per my credit card statement of month aug 19 my money deducted on 8 sept 19 for one 97 communication of amount rs. 3284.68 but this transaction was not completed and on that day. So pl. Check the issue and provide me amount back as soon as possible. Paytm log book screen shot attached. My credit cards last 4 digits are 3341. Revert on priority basis.
                  Show quoted text
                  RBL Bank customer support has been notified about the posted complaint.
                  I Amol uttam Pawar I would like to cancel my insurance policy .which have been given by the Rbl bank. so I request you to cancel my insurance policy . The payment which have been taken from my credit card. Plz refund my payment in my credit card .as soon as possible
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                    M
                    miteshshah007
                    from Mumbai, Maharashtra
                    Sep 14, 2019
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                    Mitesh shah i have applied for rbl credit card, my application number:- #cc7s7is08i. I have got all the verification call & verification has being done in office as well as residence, my cibil score is also very nice i have never defaulted anytime in my life, i have all leading banks credit cards such as american express, sbi & hdfc bank all have very good credit limit and with zero debt. I applied for rbl bank credit card i have also received sms on 12th september that it has being approved & now i am receiving sms we regret to inform you that as per banks internal assessment guidelines we are unable to process your application. Kindly look into the matter or else i am filing complaint in banking ombusdsman as i have clear cibil with zero debts & still rbl bank has rejected my application it has already hit my cibil, without any reason bank cant declined the application after the card approval sms. My application number:- #cc7s7is08i. For your reference i have also attached both the screenshoot one sms is of appproval and second sms of decline.
                    RBL Bank customer support has been notified about the posted complaint.
                    Dear sir
                    I have many accidental policy
                    I want to cancel my r shield insurance policy because ican not afford more primium so I requested
                    to cancel my r shield insurance policy.
                    Name.Amrit Mahadev
                    Mob.No.[protected]
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                      miteshshah007
                      from Mumbai, Maharashtra
                      Sep 14, 2019
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                      Address: Mumbai City, Maharashtra, 400095

                      I mitesh shah i have applied for rbl credit card, my application number:- #cc7s7is08i. I have got all the verification call & verification has being done in office as well as residence, my cibil score is also very nice i have never defaulted anytime in my life, i have all leading banks credit cards such as american express, sbi & hdfc bank all have very good credit limit and with zero debt. I applied for rbl bank credit card i have also received sms on 12th september that it has being approved & now i am receiving sms we regret to inform you that as per banks internal assessment guidelines we are unable to process your application. Kindly look into the matter or else i am filing complaint in banking ombusdsman as i have clear cibil with zero debts & still rbl bank has rejected my application it has already hit my cibil, without any reason bank cant declined the application after the card approval sms. My application number:- #cc7s7is08i. For your reference i have also attached both the screenshoot one sms is of appproval and second sms of decline.
                      RBL Bank customer support has been notified about the posted complaint.
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                        S
                        shwpaw
                        from Gurgaon, Haryana
                        Sep 14, 2019
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                        Address: RBL Bank Gurgaon, 122001
                        Website: Www.rblbank.com

                        Received a call from [protected] today. The lady was on call and she was completely out of mind and using vulgar language and abusing as well.
                        She called me to check status if some one. Who gave my number in reference but i don’t know the guy who gave my number.
                        How can they called me like this and using vulgar language if denying to respond.
                        How rbl can appoint these kind of agency?
                        This is a big harassment by rbl.
                        A strong action need to be done against company else it will be continue like this.
                        RBL Bank customer support has been notified about the posted complaint.
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                          Tanny13
                          from Mumbai, Maharashtra
                          Sep 13, 2019
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                          Address: Mumbai City, Maharashtra

                          This is in regards to my rbl super card which was provided to me by bajaj finserv and i already had an existing rbl platinum card which i was using from past few months. Since these are 2 different cards with 2 different limits which is mentioned in the app, but at backend it's only one limit, which was not informed to me. Moreover i have been charged annual fee for this new card as well which doesn't make sense to keep 2 cards with same limit. I have been calling customer everyday but still there is no resolution and today the customer care executive nitin told me to cancel the cards if you want in a rude manner.

                          I need a solution immediately or else i will log an official complaint and will raise it on social media
                          RBL Bank customer support has been notified about the posted complaint.
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                            rmk0011
                            from Delhi, Delhi
                            Sep 13, 2019
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                            Address: 306-311, 3rd floor, JMD Megapolis, Sohna Road, Sector - 48, Gurgaon, Haryana-122018, 122018
                            Website: rblbank.com

                            Marketing executive girls told lot o[censored]nrealistic offers if i purchase that RBL super card. I accepted and got the card. I did not activate, I read the terms and conditions, oh my God all cheating rules. they want to make money out of everything. SO I sent a request to surrender the card. After 24 hrs, I got a sms stating your r shield insurance is active. you have to pay Rs. 720 which I never opted and no body informed me or asked my consent. I immediately sent a optout sms, and received the reply, it will updated within 24 hrs. next day reiieved a bill of Rs. 720 in the card which I never activated at all.

                            they gave a no.[protected] its only iVRS, customer cant talk to any executive. all fraud and worst system. Only cheating. Don't get connected with Bajaj finserve or RBL.
                            RBL Bank customer support has been notified about the posted complaint.
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                              J
                              jadhav h
                              from Narnaul, Haryana
                              Sep 11, 2019
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                              Address: a/p sakharwadi ,tal-phaltan,dist: satara, Satara, Maharashtra, 415523

                              Member dispute form
                              I have card payment in anazon mh, i am online perches one mobile, but any reason i am cancel order. But this order i pay 18350, so i refund of 18350 massage on amazon 7/21/19 to 7/30/19 day ok i will call amazon 10 time he said you charge dispute form fill, so i go my bank, he bank is local bank shri malojiraje sahkari bank. Phaltan he patner icicbank, ifsc code icici00smsbl, micr code:[protected]. I am one hard write the complaint on 15/08/19, and i am submit the card member dispute form on bank maneger
                              He said one week submit you payment in my account, i am going to bank 10 time but he said our side is ok, you call amazon mh custmer care. Then i call amazon and he said go your bank and said to refund reference no said to bank i have already refund. So i have harsh, i help you,
                              Today 1/9/2019 but may payment not received one month go but my refund not my account pls help me sir
                              You call bank and amazon.in maharastra online
                              Pls i need my many
                              RBL Bank customer support has been notified about the posted complaint.
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                                The Citizen Dialogue
                                from Mumbai, Maharashtra
                                Sep 11, 2019
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                                Address: Flat - 665, Sector - E2, Vasant Kunj, 110070

                                Hello sir / ma'am,
                                I want to settle my credit card amount which j received now as of rs 88000/- something. Sir i am unable to pay this huge amount of money as i am going through difficult times nowadays. I already under debt of the other bank as i have used other bank's credit cards too, which i have used to help my father in making house as i was unaware of the consequences of the high interest rate levied upon credit cards. Till now i was paying minimum amount due to move ahead of it but i am getting only 45000 pm salary out which i pay house rent of rs 13000 + 11764 pl emi + total credits cards' min due i. E. 16000 which left me empty hands every month.
                                You are requested to please settle my outstanding dues on rbl credit card and close my card at the earliest please.

                                Thanking you in anticipation of a prompt response please..
                                RBL Bank customer support has been notified about the posted complaint.
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                                  H
                                  Har Meet Singh
                                  from Noida, Uttar Pradesh
                                  Sep 10, 2019
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                                  Address: 360 abhay knand 3 indrapuram gaziyabad, Ghaziabad, Uttar Pradesh, 201007

                                  Dear Sir / Madam,

                                  I am Harmeet singh, Your credit card user Vide card no - [protected], ,
                                  I was doing my some urgent work today at my office and at once i have received one message showing that transaction of 61000/- Rs has been done using card no stated above,
                                  For this fraud transaction i have also called your customer care and lodged the complaint, , ,
                                  I am also going for Police FIR against this fraud activity done today, ,
                                  I request you to please investigate and help in reversing this payment ...

                                  hope for the resolution asap
                                  RBL Bank customer support has been notified about the posted complaint.
                                  Sep 10, 2019
                                  Updated by Har Meet Singh
                                  Fraud transaction

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                                    rana1312
                                    from Delhi, Delhi
                                    Sep 10, 2019
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                                    Address: Address 712/2 street No.-1 Lal Bahadur Shastri Marg Palam Phatak Lane near Dharamshala Mandir Pin: 110045, New Delhi, Delhi

                                    Dear rbl

                                    This is to inform you i applied for noc many times but every time you revert me
                                    It will be deliver within 2 or 3 working days
                                    But still since last month i didn't received any noc from your side
                                    Its realy pathetic service from your side i need a clarification in this i need my noc within 2 days if you are not provide me within 2days i will take a legal action on rbl bank
                                    This side rana roy
                                    Provide me a email copy
                                    I was a rbl credit card
                                    Card number : [protected]

                                    Regards:
                                    Mobile no. [protected]
                                    Email : [protected]@gmail.com
                                    RBL Bank customer support has been notified about the posted complaint.
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                                      Spotlight_On_Style
                                      from Mumbai, Maharashtra
                                      Sep 9, 2019
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                                      Address: 201, 2nd Floor,Ganapathypuram ,Nandambakkam, Chennai, Tamil Nadu, 600016

                                      Cancellation of r shield insurance

                                      My r shield insurance is activated on 09th september 2019, i want to deactivate that insurance services that is for 7, 20rs so please don, t deduct that amount from my credit card, i don't want that insurance protection. So please contact me through my mail id: [protected]@gmail.com
                                      Contact number : [protected]

                                      Thank you,
                                      RBL Bank customer support has been notified about the posted complaint.
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                                        dr.als
                                        from Mumbai, Maharashtra
                                        Sep 17, 2019
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                                        Address: Balaji clinic shop.No.1 front of govt.high school ghoshgarh, 122503
                                        Website: www.consumer complent.in

                                        Dera sir
                                        I am Amrit Mahadev having RBL credit card & your person are activated r shield insurance policy but I am not interested r shield insurance policy because I can't afford the R shield insurance policy primium because I have many policy. So please cancel my r shield insurance policy.& refund my amount RS 5900/in my credit card
                                        I will be thankful to you.
                                        Amrit Mahadev
                                        Mob.No.[protected].
                                        RBL Bank customer support has been notified about the posted complaint.
                                        Do I get any update on this or is it just a dump site .. which ppl think it will provide us some resolution??
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