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RBL Bank Complaints & Reviews

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Updated: Dec 18, 2025
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R
rair82
from Mumbai, Maharashtra
Sep 15, 2019
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I couldn't agree more with the similar sort of complaints on rbl credit card. Thought of sharing my personal experience as well with rbl. They sell the credit cards offering 1 free movie ticket on book my show every month, which if we look is only 200 rupees off besides you will get similar sort of waiver offers on any of your existing cards (Debit or credit).
The bank provides the worst credit card services they have hired unethical, uneducated fools who will unnecessarily harasses ppl by calling multiple times and visiting people house. I had to call security personnel of my building to throw that # out of the building.
As per rules all this (Harrasment) is not allowed at all. The bank is anyways earning via fines/dues/penalties even if there is a late payment, they cannot pressurize and force any customer like this.
Pls refrain from taking their cards (Anywhere their shares are down like anything it will slump more, the company has already suffered major losses internally from its partners and there has been rampant cases of fraud being reported).

I had a bad experience personally both working in rbl for a brief period and using their card, now i had left both. One more thing to note is after u close the card kindly take a noc and no dues letter from the bank (If they don't provide immediately pls write to nodal officer & banking ombudsman - it is your right) as the bank doesn't stop your card and they keep it active status to collect yearly fees and dues from the member.

Incase you want to use any other bank credit card you may use hdfc bank cc as they provide the best services and they will never bother you like these unscrupulous people.
RBL Bank customer support has been notified about the posted complaint.
With out my knowledge they activated insurance and debited amount from my card.i don't want this policy right now.
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    Sandeeprbl
    from Raigarh, Chhattisgarh
    Sep 14, 2019
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    Address: 320 VIP PARASPAR NAGAR,SCHEME 97,SLICE 4,INDORE, Indore, Madhya Pradesh, 452012

    Dear team, as per my credit card statement of month aug 19 my money deducted on 8 sept 19 for one 97 communication of amount rs. 3284.68 but this transaction was not completed and on that day. So pl. Check the issue and provide me amount back as soon as possible. Paytm log book screen shot attached. My credit cards last 4 digits are 3341. Revert on priority basis.
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    RBL Bank customer support has been notified about the posted complaint.
    I Amol uttam Pawar I would like to cancel my insurance policy .which have been given by the Rbl bank. so I request you to cancel my insurance policy . The payment which have been taken from my credit card. Plz refund my payment in my credit card .as soon as possible
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      miteshshah007
      from Mumbai, Maharashtra
      Sep 14, 2019
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      Mitesh shah i have applied for rbl credit card, my application number:- #cc7s7is08i. I have got all the verification call & verification has being done in office as well as residence, my cibil score is also very nice i have never defaulted anytime in my life, i have all leading banks credit cards such as american express, sbi & hdfc bank all have very good credit limit and with zero debt. I applied for rbl bank credit card i have also received sms on 12th september that it has being approved & now i am receiving sms we regret to inform you that as per banks internal assessment guidelines we are unable to process your application. Kindly look into the matter or else i am filing complaint in banking ombusdsman as i have clear cibil with zero debts & still rbl bank has rejected my application it has already hit my cibil, without any reason bank cant declined the application after the card approval sms. My application number:- #cc7s7is08i. For your reference i have also attached both the screenshoot one sms is of appproval and second sms of decline.
      RBL Bank customer support has been notified about the posted complaint.
      Dear sir
      I have many accidental policy
      I want to cancel my r shield insurance policy because ican not afford more primium so I requested
      to cancel my r shield insurance policy.
      Name.Amrit Mahadev
      Mob.No.[protected]
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        miteshshah007
        from Mumbai, Maharashtra
        Sep 14, 2019
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        Address: Mumbai City, Maharashtra, 400095

        I mitesh shah i have applied for rbl credit card, my application number:- #cc7s7is08i. I have got all the verification call & verification has being done in office as well as residence, my cibil score is also very nice i have never defaulted anytime in my life, i have all leading banks credit cards such as american express, sbi & hdfc bank all have very good credit limit and with zero debt. I applied for rbl bank credit card i have also received sms on 12th september that it has being approved & now i am receiving sms we regret to inform you that as per banks internal assessment guidelines we are unable to process your application. Kindly look into the matter or else i am filing complaint in banking ombusdsman as i have clear cibil with zero debts & still rbl bank has rejected my application it has already hit my cibil, without any reason bank cant declined the application after the card approval sms. My application number:- #cc7s7is08i. For your reference i have also attached both the screenshoot one sms is of appproval and second sms of decline.
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        RBL Bank customer support has been notified about the posted complaint.
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          shwpaw
          from Gurgaon, Haryana
          Sep 14, 2019
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          Address: RBL Bank Gurgaon, 122001
          Website: Www.rblbank.com

          Received a call from [protected] today. The lady was on call and she was completely out of mind and using vulgar language and abusing as well.
          She called me to check status if some one. Who gave my number in reference but i don’t know the guy who gave my number.
          How can they called me like this and using vulgar language if denying to respond.
          How rbl can appoint these kind of agency?
          This is a big harassment by rbl.
          A strong action need to be done against company else it will be continue like this.
          RBL Bank customer support has been notified about the posted complaint.
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            Tanny13
            from Mumbai, Maharashtra
            Sep 13, 2019
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            Address: Mumbai City, Maharashtra

            This is in regards to my rbl super card which was provided to me by bajaj finserv and i already had an existing rbl platinum card which i was using from past few months. Since these are 2 different cards with 2 different limits which is mentioned in the app, but at backend it's only one limit, which was not informed to me. Moreover i have been charged annual fee for this new card as well which doesn't make sense to keep 2 cards with same limit. I have been calling customer everyday but still there is no resolution and today the customer care executive nitin told me to cancel the cards if you want in a rude manner.

            I need a solution immediately or else i will log an official complaint and will raise it on social media
            RBL Bank customer support has been notified about the posted complaint.
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              rmk0011
              from Delhi, Delhi
              Sep 13, 2019
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              Address: 306-311, 3rd floor, JMD Megapolis, Sohna Road, Sector - 48, Gurgaon, Haryana-122018, 122018
              Website: rblbank.com

              Marketing executive girls told lot o[censored]nrealistic offers if i purchase that RBL super card. I accepted and got the card. I did not activate, I read the terms and conditions, oh my God all cheating rules. they want to make money out of everything. SO I sent a request to surrender the card. After 24 hrs, I got a sms stating your r shield insurance is active. you have to pay Rs. 720 which I never opted and no body informed me or asked my consent. I immediately sent a optout sms, and received the reply, it will updated within 24 hrs. next day reiieved a bill of Rs. 720 in the card which I never activated at all.

              they gave a no.[protected] its only iVRS, customer cant talk to any executive. all fraud and worst system. Only cheating. Don't get connected with Bajaj finserve or RBL.
              RBL Bank customer support has been notified about the posted complaint.
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                jadhav h
                from Narnaul, Haryana
                Sep 11, 2019
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                Address: a/p sakharwadi ,tal-phaltan,dist: satara, Satara, Maharashtra, 415523

                Member dispute form
                I have card payment in anazon mh, i am online perches one mobile, but any reason i am cancel order. But this order i pay 18350, so i refund of 18350 massage on amazon 7/21/19 to 7/30/19 day ok i will call amazon 10 time he said you charge dispute form fill, so i go my bank, he bank is local bank shri malojiraje sahkari bank. Phaltan he patner icicbank, ifsc code icici00smsbl, micr code:[protected]. I am one hard write the complaint on 15/08/19, and i am submit the card member dispute form on bank maneger
                He said one week submit you payment in my account, i am going to bank 10 time but he said our side is ok, you call amazon mh custmer care. Then i call amazon and he said go your bank and said to refund reference no said to bank i have already refund. So i have harsh, i help you,
                Today 1/9/2019 but may payment not received one month go but my refund not my account pls help me sir
                You call bank and amazon.in maharastra online
                Pls i need my many
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                  The Citizen Dialogue
                  from Mumbai, Maharashtra
                  Sep 11, 2019
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                  Address: Flat - 665, Sector - E2, Vasant Kunj, 110070

                  Hello sir / ma'am,
                  I want to settle my credit card amount which j received now as of rs 88000/- something. Sir i am unable to pay this huge amount of money as i am going through difficult times nowadays. I already under debt of the other bank as i have used other bank's credit cards too, which i have used to help my father in making house as i was unaware of the consequences of the high interest rate levied upon credit cards. Till now i was paying minimum amount due to move ahead of it but i am getting only 45000 pm salary out which i pay house rent of rs 13000 + 11764 pl emi + total credits cards' min due i. E. 16000 which left me empty hands every month.
                  You are requested to please settle my outstanding dues on rbl credit card and close my card at the earliest please.

                  Thanking you in anticipation of a prompt response please..
                  RBL Bank customer support has been notified about the posted complaint.
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                    Har Meet Singh
                    from Noida, Uttar Pradesh
                    Sep 10, 2019
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                    Address: 360 abhay knand 3 indrapuram gaziyabad, Ghaziabad, Uttar Pradesh, 201007

                    Dear Sir / Madam,

                    I am Harmeet singh, Your credit card user Vide card no - [protected], ,
                    I was doing my some urgent work today at my office and at once i have received one message showing that transaction of 61000/- Rs has been done using card no stated above,
                    For this fraud transaction i have also called your customer care and lodged the complaint, , ,
                    I am also going for Police FIR against this fraud activity done today, ,
                    I request you to please investigate and help in reversing this payment ...

                    hope for the resolution asap
                    RBL Bank customer support has been notified about the posted complaint.
                    Sep 10, 2019
                    Updated by Har Meet Singh
                    Fraud transaction

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                      rana1312
                      from Delhi, Delhi
                      Sep 10, 2019
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                      regarding noc

                      Address: Address 712/2 street No.-1 Lal Bahadur Shastri Marg Palam Phatak Lane near Dharamshala Mandir Pin: 110045, New Delhi, Delhi

                      Dear rbl

                      This is to inform you i applied for noc many times but every time you revert me
                      It will be deliver within 2 or 3 working days
                      But still since last month i didn't received any noc from your side
                      Its realy pathetic service from your side i need a clarification in this i need my noc within 2 days if you are not provide me within 2days i will take a legal action on rbl bank
                      This side rana roybr...
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                      Spotlight_On_Style
                      from Mumbai, Maharashtra
                      Sep 9, 2019
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                      Address: 201, 2nd Floor,Ganapathypuram ,Nandambakkam, Chennai, Tamil Nadu, 600016

                      Cancellation of r shield insurance

                      My r shield insurance is activated on 09th september 2019, i want to deactivate that insurance services that is for 7, 20rs so please don, t deduct that amount from my credit card, i don't want that insurance protection. So please contact me through my mail id: [protected]@gmail.com
                      Contact number : [protected]

                      Thank you,
                      RBL Bank customer support has been notified about the posted complaint.
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                        dr.als
                        from Mumbai, Maharashtra
                        Sep 17, 2019
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                        Address: Balaji clinic shop.No.1 front of govt.high school ghoshgarh, 122503
                        Website: www.consumer complent.in

                        Dera sir
                        I am Amrit Mahadev having RBL credit card & your person are activated r shield insurance policy but I am not interested r shield insurance policy because I can't afford the R shield insurance policy primium because I have many policy. So please cancel my r shield insurance policy.& refund my amount RS 5900/in my credit card
                        I will be thankful to you.
                        Amrit Mahadev
                        Mob.No.[protected].
                        +1 photos
                        RBL Bank customer support has been notified about the posted complaint.
                        Do I get any update on this or is it just a dump site .. which ppl think it will provide us some resolution??
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                          nishantbairwa
                          from Mumbai, Maharashtra
                          Sep 9, 2019
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                          Address: Jaipur, Rajasthan, 302020

                          Hello my name is nishant bairwa and registered mobile number is [protected]. I applied for a rbl supercard i received a call on 09/09/2019 about health r shield plan and the executive said i have to pay only 1000 inr for this plan and after confirmation i received a sms from your side which says the amount 12000inr will be debited from my supercard in next 2 days.. Why i attched sms screenshot and and my application status. Please dont do that i dont want it. First you guys said i have to pay only 1000 rupees and now sms received about 12000.. Its a kind of fraud.. Please call back to me and cancel it without deducting charges
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                            mohmadali
                            from Mumbai, Maharashtra
                            Sep 9, 2019
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                            complaint against a person name harsh mehta 9136356649

                            Address: Thane, Maharashtra, 401107

                            I mohmad ali panjwani using your rbl bank credit card with last digit is _.
                            Due to some circumstances there is delay of payment and your representative name harsh visit my home harassing, abusing threating to my entire family i told him that as soon i pay my dues than also he is contacting me from several another numbers and threating and abusing me.
                            I had a voice recording of that person whisch shows how he abuse me.
                            I...
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                            Dhanjit Dewri
                            from Chennai, Tamil Nadu
                            Sep 8, 2019
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                            Address: #23c 4th cross nellurahalli Whitefield, 560066

                            Hi my name is dhanjit dewri, my card number is [protected] and informing me they have given policy worth of 15000 and 12000, and i have received a card this week but that policy no need.. How it can be possible, i can cancelling that policy. Finely i don't want any insurance policy.. Plz plz cancel it.. I need quick response

                            My email id.. [protected]@gmai.com
                            My contact number..[protected]
                            RBL Bank customer support has been notified about the posted complaint.
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                              Vivek katukojwula
                              from Khammam, Telangana
                              Sep 7, 2019
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                              Address: Warangal, Andhra Pradesh, 506002

                              Hi my name is vivek r, my card number is [protected] and without informing me they have given policy worth of 1200, and i have received a card a week back but that policy amount deducted in sepetmber 19 only.. How it can be possible, and i called 4 time for cal center they didn't respond properly. Finely i don't want any insurance policy.. Plz plz cancel it i want my credit back.. I need quick response
                              RBL Bank customer support has been notified about the posted complaint.
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                                Hemant Borole
                                from Pune, Maharashtra
                                Sep 4, 2019
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                                Address: Pune, Maharashtra

                                I have applied for rbl credit card request in may but due to office work i have to travel united kingdom and i could not collect credit card so i told rbl customer executive to send to this my home address and my wife will collect it or cancel card request. They have told me they cannot handover card to anyone else so i told them to cancel this credit card request since then its been more than 2 months. I have been continuously sending emails asking them to close this but very poor response. They are still telling me that it is still in progress and sending me emails/message to pay outstanding amount. How poor service is this, i have even received card and they have started penalty and other charges. Please help me on this. This is harassment from rbl customer executives
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                                  NURMAHAMAD MHAISHALE
                                  from Mumbai, Maharashtra
                                  Sep 4, 2019
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                                  Address: Pune, Maharashtra, 411061

                                  Dear sir
                                  Iam using last 2 years rbl bank credit card
                                  I was paying so much huge amount anuual fees paid but recently you bank offers 0 annually charge fees so i want to waver my annual chargrs otherwise i will close my credit card and they offered me life time annual fee 0 then why i pay so i want waiver my annual charges and refund my account i was good repayment of you card transactions i was all payments paid time to time no any good offer on credit card please suggest
                                  Thanks
                                  RBL Bank customer support has been notified about the posted complaint.
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                                    Abhi_ERP
                                    Sep 3, 2019
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                                    Address: KHB Colony, Bangalore, Karnataka, 560050

                                    Ref no: 10678215
                                    Its been almost 2 months since i cleared the complete due amount and closed everything. I discussed 100's of times with credit card cancellation department to close and issue me an noc. Till now nothing has been done from the csr side. One pf the pathetic customer service and there is not rust either on rbl or the people who are working in rbl.

                                    There is time sense, no proper response, there is no accurate information and i am surprised how these people are getting salaries. One of the useless entity i ever experienced so far.

                                    Kindly issue me and noc.

                                    Fyi: i have all the mail communications, call details etc. If you guys are trying to act so smart, then i am dam sure that you guys will be ending up in facing the legal consequences.
                                    RBL Bank customer support has been notified about the posted complaint.
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