RBL Bank Complaints & Reviews

Dear sir,
This is avinash harishchandra bhandwalkar, had applied for rbl credit card. Thank you for the your service that i am confirmed for the card. But due to some miscommunication (Due to language variation) with one of your customer care. I said ok to the r-shield bundled insurance and card fraud protection. Which i understood after getting a message to my mobile number.
Please do something the r-shield bundled insurance problem and close my credit card account, because miss use of my credit card, so please close or deactivate my card..

Card no : [protected]

Hi i have upgraded my credit card to world press super card. My reward points are not added from the old credit card and also for the welcome kit i need to get 20000 reward points but i did not get them also. I tried to call the people and talk to them but none of their customer care numbers have an option to talk to them. I tried many customer care numbers.
I am not able to connect to any customer services. Please help me out

My name s. Srilakshmi i have received my credit card yesterday and i got a message for r-shield insurance policy rs.12000 will be debited from my credit card actually i accepted at the time but now i'm not interested in that so i request you for cancelation of insurance policy plz plz cancel it
My mobile no.[protected]
E mail id saladi. [protected]@gmail.com

Rbl bank is doing totally fraud with customers.

I got a card from rbl in which commited for credit limit of min. 200000/- with card annual fee of 750/-. But when i received my card if is having limit of 36000 only with 2000/- annual fee which is not discussed and agreed by me. And when i just complaint and dumped the card then rbl team called me for use this card andm they will wave off my annual fee for this year., and if i will like the card then i can continue with the same features card otherwise i can discontinue later also. And they said that i have to make transaction within 48 hrs for annual fee wave off process. But not resolved my annual fee wave off complaint and same statement along with penalty charges comes again in next month. And when again i called to customer care they said we will close your card if you clear your used value but even after paying that dues, customer executive said now we can close your card but when got confirmation call then again they asked for pay due amount before closing. Now i will not pay any amount do what ever rbl bank can do. Now i will keep all records and will consumer court if required but not pay any extra fee which i was even not confirmed. Or if i confirmed then rbl can share that recording then i will definatelly clear all my dues

Desr sir,
My self haseena. My credit card number is xxxx xxxx xxxx 1367. Am recently received a bill of amount rs. 20, 834.72. This is inform you that i cannot able to pay this amount as i have no job due to delivery of baby. I want to settle this in a fair and just manner so i can be relieved of burden of owing this debt. I can able to pay 20%of my debt (Above mentioned amount). If agree to settle with this amount, i shall be clearing your dues with in next 10 business days. More than 20% is not affordable for me in present situation. Am ready settle this as soon as i get confirmation from your side. Thank u

Please reach out my number [protected]

Respected sir/madam:

I "mohammed khader uddin" s/o "mohammed yousu[censored]ddin" bearing account no or credit card no "# # # #" and registers mobile no: "#".

This is to inform you that i want to close the credit card account which i was opened on "17 july 2019",


I have paid all arrearrs to the bank, so it's my humble request with you to close my credit card account as early as possible,

Account details:-

Name : mohd khader uddin
Register mobile no is: (Protected)

Thanks & regard

Mohd khader uddin.

An amount of 720 and 1000 is charged. I was informed about an emi of 65 as an insurance coverage... Then what is these amount... Without my permission who gave the right to charge these amounts... I want to know whether the amount of 720 is calculating on emi as 65/-
But the amount 1000 is for what... What is the need of two r shield protection
Contact me [protected]
Ajikumar s

Hi,
My name is praveen kumar, i was holding rbl platinum supercard credit card xxxxxx2984, rbl credit card collection team were called my 10-20 times in a day for payment where due dates is after 20-25 days but they repeatedly calling me, after this much of harassment i have received a call from mr. Manish who is collection field executive, i have spoken him and make him understand everything then he connect me with mr. Amit verma then again i make him understand and i told him that, tell me full and final payment settlement amount inorder to close this card, and he told me my outstanding amount is 36468 and he asked me to pay 28835/- final amount and share screenshot with him and he said between 4-5 working days the extra penalty amount will become zero and the card will close, i have made the payment and sent him screenshot on whatsapp and informed him that i made the payment then he said your card will close within 4-5 working days and you will also receive noc on email, but the card is still not blocked and they sent me another outstanding bill, and again their collection call centre calling me and saying you have to pay this amount otherwise your cibil score will effect and their call centre team always use abusing words, now mr. Amit verma's has blocked my contact. After when i made the payment, i spoke to mr. Praveen who is manager in collection team as well i informed him as well he said we will deactivate your credit card in 4-5 working days. Totally fraud bank.

Im rajesh y goud holding a rbl bajaj finserv supercard no xxxxx7703 with your bank. My card was debited with the amount of rupees of 12000 with the name r sheild policy that i hve didnt given the acess for proceding the policy i hve sended the msg no7a to 5607033 so i want to register a complaint against the rbl supercard team for debiting unauthorized amount on my card thus i want your team should refund the same amount and cancel the policy and any of plans from your team on my card.

Hi,
Firstly I approved to activate the Rsheild in Rbl bajaj card but then after some days for confirmation I received a text meaasage that If i want to cancel the rsheild then I can reply on that text message, so I replied on that message because I don't wanted to activate it...

But now I received message that rsheild is now actived in my card.

I tried to contact to customer care but I there is no option to contact them.

Please cancel it and reply me on [protected]@gmail.com

I am holding a credit card with the below details.

Name : p. B. Padmasri
Card no. [protected]
Contact no : 99638*42

Actually i got a call from customer care saying the card payment needs to be done for the amount of 1910/- and she has given the incorrect card details and i paid to that card.

Payment done on the card : [protected]

Buy now they say that payment is not done ion this card as well.

Please find the transaction details to track the information..
Ref :[protected]

Payment has been done from citibank on 3rd may...
Kindly request you to track the details and either revert back the amount to same account or pay my credit card amount.

My complaint description :-
Hi my name is akhil joseph, my card number is and without informing me they have given r sheild policy and i called more than 15 time for cal center they didn’t respond properly. I sent a msg (No8f) to 5607033 ans received a reply that rbl received a request regarding that but a few days back receiving a reply we are unable to process request for r shield insurance from rbl.

Finely i don’t want any insurance policy.. Plz plz cancel it i i need quick response

My email id.. [protected]@gmail.com

My contact number.. Ending : [protected]
Please do need ful

I am k. Madhankumar having rbl credit card and your persons are activated the rsheild insurance when ever our bank has issued the credit card. But i am not interested on r-sheild insurance and your persons are told to me the premium of rs.12000/- will be deduct in my credit card in 2working days. I am not interested in this policy and did not deducted in my credit card. If your persons are deducted that premium i will not be responsible for that. Please consider my request and cancel the insurance policy as early as possible and inform to me by way mobile or through my email id : [protected]@gmail.com

Thanking you
K. Madhankumar
Mobile no.[protected]

Today i have received a sms bajaj finserv rbl bank super card for activating the r shield incase you wish to opt out sms cppno to 5607033 within 24 hrs.

I wrongly understand this sms for cancellation of insurance and i forwarded the sms.

Now i received a sms card protection plan as a part of r shield insurance. We will process the same within next 3 working days.

Pls clear me wheather cppno is for cancellation insurance plan or for activate.
If is for activate pls cancel that plan, i don't need that r shield plan.

Pls do the needful.

Thanks & regards

Yuvaraja e
[protected]

I am receiving call from your employee on my personal mobile no [protected] because he has given loan to some of my ex employee name manoj pandey. I informed him to do not call on my mobile as this is my personal no and i have nothing to do this. He is continuously calling from nos [protected], [protected],[protected], [protected]. He is saying we have given loan and he has given your no in the reference. Can you explain have i given any guarantee. He started abusing me on the phone.

We request you to kindly look into this matter or else we have file complaint against rbl bank for harassing where i have no where concerend.

With without getting the OTP they doing fraud transaction of bank we call to customers care but they not resposed and not conforming the fraud transaction amount will refund?.FIR also give to bank. They not responding. Don't take the crite card of this bank because they don't have protection of cards and bank accounts . security
Is not providing

No dues on my credit card attempted to cancel because not able to manage and not in use for me. Its now almost more than week three times different customer service member spoken to me then always telling you will get a call for credit card cancellation confirmation but everyday evening i received a message rbl team attempted to call you but you were not reachable. But the fact is i never received a call from them. I am getting many call from friends and colleagues. This clears that the rbl bank is a fraud. Not sure why they had been delaying if any charges levied on future i should not be held responsible the rbl bank staff should be held for the same who failed to cancel my card. Note my card is already blocked since 1 week.

Need my card to be closed soon. Also recommend other ppl never to buy rbl bank super credit card.

My query is without my intimation and acceptance how you guys are enable the r shield insurance for myself, first you need to ask me whether i want to take this or not, if i am interested then only you need to subscribe this plan for myself.
& the option which is given for me to opt out that is also not working, i could not able to send message on "5607033" (Cppno)
This is completely ridiculous i am seriously disappoint with this kind of action taken, i don't want to deduct any money from my account if anything is deducted, please revert the money. I am opting out again. Give me the ways to opt out.

M:-[protected]
[protected]@gmail.com

Hello!
I have several non acceptable issues regarding credit cards.
The credit card services provided by your bank are the worst, the respective executive of credit card of rbl bank provide one information that the card is life time free and then after allbthe approval asks to pay rs.2000 per year. After cancelling the credit card application by me, i am still getting the message of credit card delivered at wrong address for several times.
Please take note of it, as i don't want any misplace or misuse of it.

Thanks!

No [protected]
I have requested to delivery person to not delivery credit card few year and this year I got a call for renewal of card which I didn't used also requested over the phone to check the records of credit card. This month few days back I received email for bill due, I don't know what is wrong with RBL Bank u guys are spoiling my credit score. I always try to pay bill accordingly without delay. I am not using your service and you are asking to pay. If I would have received card or used it I would have paid happily but here situation is different, also I have emailed through Singh.[protected]@gmail.com however not received any response.

Note I am a Seaman and work on ship so major time my Indian no is not reachable.

Please look into records and solve this matter