RBL Bank Complaints & Reviews

At the time of card purchased marketing person said there is no any joining fees or one year no any membership charges, but still at the time of my first payment which i had paid against my credit card rbl bank auto charges rs. 999/- as membership fee,

Till date i cant complete one year after buying this rbl bank credit card
Till date bank charged me more than rs. 5000/- as excess or higher charges as finance charges

This complaint is regarding my rbl credit card. I clearly refused to take the card protection on credit card worth 1000/- but after a month rbl team activated card protection plan when i asked customer service team they said we can`t do anything. None of the supervisor answerable to me ended up with the call. After 2 days of this incident still i am receiving sms that card protection plan is activated on you card. Worst experience.

I applied for 10000 instant cash from rbl but money not credited in my sbi account but deducted from rbl credit card same day. Calling to customer care but no one attend the call how i believe this so called bank who will pay the money. This is cheating rbl bank doing fraud please help me. This is really # bank how i pay the credit card bill now

Hi i have applied for RBL titanium delight credit card on 21st of may, its been more than a month but still i didknt get any update from rbl. I cant call to rbl customer care number and i have mail them 10times and evrytime they revert back that within 2-3 days they update but till now nothing and thwy only call for verification after every verification and all i dont understand why its takimg so much of time and when i visit ur bangalore branch they think (credit card department sales) they own the bank and never answer your calls so can u tell where should i go and talk. This is not my first credit card so its happening i m already using other major banks credit cards, they didnt take this time, so please do the needfull as i have given my all documents, do your work atslt for what bank is paying which bank takes more than a month for credit card
mob [protected]
application -#CCD982API4

I made a payment for my cc on 21/06/2019 of rs. 2200 thought bill desk netbsnking and it has been deducted from my bank account but is still not reflecting in my rbl cc account. I am also attaching the screenshot. Please do see into the matter. I also checked with the concerned bank, they asked to make a complain at your end. I would be highly obliged if the matter is looked into as soon as possible.
Thank you

Dear,
I would like to cancel my card and close the services. I could not connect with the customer care. Please start the process.
I am really annoyed by the false promises and follow ups from your team. I keep getting calls for new cards when i actually have one and my account shows two cards though i rejected one. Please cancel and close all cards and services of my rbl supercard.
Thanks,
Girija sekar
Last 4 digits card: 4554

I have been getting call from mobile no:[protected], the call is regarding recovery of loan amount which i have not take. My no was mentioned in the reference no of the borrower. I have not signed any document or have not given any confirmation at the time of giving loan.. but still the bank is calling me 100 times and mentally harassing and using abusive language.

Kindly look into the matter as iam not responsible or any such loans and nor im the witness. They are continuously calling up my family members.

I paid credit card loan emi on 6th June 6667, where the due date was 10th June through NEFT, but he payment was not updated, so I called customer care no they told It will be updated till one week. on 15th June money was
transferred from RBL bank. Same day I paid the amount again. Now they accepted the payment and charged the late fee 1000/-. When I checked with customer care they told I have to pay late fee charges. From 6th June I called customer care many times I asked them should I repay the amount as it is not reflecting. They told not required. If their information was wrong then why I need to pay late fee.

A executive name mamta phone number is [protected] and [protected] she called me with my pan card details and asked me for a credit card and says without verification i should get my card withh in 7 days and in third year my card got free anually i only get to paid 750 on second year. Now after 10 days i am calling her she is not picking call also the fake commitment shows the integrity of bank . They are making this bank worst.

Regards
Ankit Verma

Dear sir,
This is P.P.Pradeesh, had been using your rbl credit card. Thank you for the your service that i am satisfied for the card. But due to some miscommunication (Due to language variation) with one of your customer care. I said ok to the r-shield accidental insurance. Which i understood after getting a message to my mobile number.
So kindly cancel the above mentioned insurance for the below given applicant.
(Credit card no:[protected]'platinum su per card') I need immediate solution for this problem otherwise i don't want a your credit card support. I ready to surrender your card if there is no responsible.
Contact mail: [protected]@gmail.com

I am getting harrasment calls from Rbl credit card collection agents since 10 days. They are asking about a person who is sharing my name and saying that he is my brother. They are not listening what am saying and using abusive words. The fellow who has not paid the bill is only sharing my sur name. RBL Credit card collection agents are worst fellows i think. They are not only making calls to me and also to my colleagues. Is this the way to collect defaulter money from the people. If this is the system the Rbl bank is using, it is really disgusting. Please anyone take it seriously and take action against that Rbl bank(worst bank)

Hello,

Yesterday (18/06/2019) I have received a call from [protected]. Some lady told me that she is calling from RBL bank regarding new credit card which has a limit of Rs.80000, you have to done an e-verification only. She already have my PAN card details. I just want to know I have never share my PAN card details with RBL Bank then from where she can get my PAN details. When I refused that I do not want any credit card, she is forcing me and took my company details and salary structure. So, I request you kindly take this matter seriously, they are using my PAN card details illegally.

Thanks & Regards,
Aditya Chouhan

Harassment by credit card recovery agent. I have taken a loan but due to some financial difficulty i am not able to pay my EMI. The recovery agents are harassing me calling all the times from Phone No. [protected] / [protected]. They are harassing calling my brother who is been hospitalised in ICU. She told that she would call relatives and friends. The lady who is making the call is threatening that she would come to office/house and create scene. She told me that she would see that I am dismissed from my job.

Dear sir,
This is Avinash Harishchandra Bhandwalkar, had applied for rbl credit card. Thank you for the your service that i am confirmed for the card. But due to some miscommunication (Due to language variation) with one of your customer care. I said ok to the r-shield bundled insurance and card fraud protection. Which i understood after getting a message to my mobile number.
So kindly cancel the above mentioned insurance for the below given applicant.
(Credit card no:[protected]'platinum plus supercard') i reported many time this problem to your head office but still no improvement. I need immediate solution for this problem otherwise i don't want a your credit card support. I ready to surrender your card if there is no responsible.
Contact mail: [protected]@gmail.com
Mobile:[protected]

cancellation of r shield insurance
cancellation of r shield insurance

Dear sir,
This is Dasari simhadri naidu, had applied for rbl credit card. Thank you for the your service that i am confirmed for the card. But due to some miscommunication (Due to language variation) with one of your customer care. I said ok to the r-shield bundled insurance and card fraud protection. Which i understood after getting a message to my mobile number.
So kindly cancel the above mentioned insurance for the below given applicant.
(Credit card no:[[protected]]'RBL Super card'). I need immediate solution for this problem otherwise i don't want a your credit card support. I ready to surrender your card if there is no responsible.
Contact mail: simhadri.[protected]@gmail.com
Mobile :- +91 [protected]

I used RBL credit card since 2017 but i lost my RBL card and i raised request to block my card and close my card permanently in quarter end of 2018 and my outstanding balance was zero at that time. I thought that my card is closed but RBL Bank charged me unauthorized yearly fee after blocking my card in February 2019, i called to customer card and ask about it and they said that your card is still active, i again raised request to close this card. I called to customer care may times to close this card, "06326028" this is one of the request number but i did not positive response and i did not pay yearly charges of the Credit card because i already raised multiple request to closed this card, Now RBL is increasing penalty every month and penalty is reached 2359.87 to 3169.16 rs. Bank started calls to me and threat me regarding my civil score. They started mentally harassment. I got call everyday from RBL bank and recovey man but i did not solution from RBL customer card. I am attaching some email which i send to RBL to take action but as usual, they said your request will be closed within 3 working days but i did not get solution. Please help me to get solution.

I'm DEVARAM KARTHIK REDDY, i did a UPI transaction on July 15th and the status was showing that it's still pending an the amount was debited from my account i.e the transaction with reference no:[protected] with amount of 4000 is debited from my account and not credited to payee account. UPI transaction was still in progress. Please go-ahead with backend and complete the transaction as soon as possible.

Good afternoon sir/ mam

My name is deepak sain I have applied credit card for rbl .
Your employer ishita choudhary contect no is [protected] 15 days not received call my call disconnected Agen and agen . Not perfect for this job line fraud employee.
So please help me my credit card status.
Not completely documents then return my documents .
Thanku
Regards
Deepak sain
[protected]

DEAR SIR
MY NAME IS TEJAS J CHAUHAN &
MY CARD NUMBER IS [protected]
I request to rbl credit card close my card
I didn't use this card permanently
Plz close my rbl credit card
I did not use this card
I don't used rbl credit card
I am going to other state so continuously didn't used rbl credit card. Plz my rbl credit card close d plz

Plz plz close my rbl credit card accccc...

Dear sir,

I am writing with this regards to my credit card bill payment. My credit card number is [protected]. I recently received a bill of amount rs. 66605/-.

This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months & i lost my job i borrow money from friends and relatives for surviving, so i do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

I can able to give 30% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 20 business days. More than 30% is not affordable for me in the present situation.

I am ready to settle this as soon as i get the confirmation from your side.

Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

Please reach out my number: [protected]
Kindly revert back this email [protected]@gmail.com

Thanks & Regards

Neeraj Kumar