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RBL Bank Complaints & Reviews

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Updated: Jan 10, 2026
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RBL Bank reviews & complaints page 64

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U
Udayshanker Yenki
from Mumbai, Maharashtra
Jun 28, 2019
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Address: plot 502,Flat no 101,sri sai sadhan appartment,Bandarylayout,Nizampet, Hyderabad, Andhra Pradesh, 500090

Hi sir,

I hope you will take this issue as serious...

First one of tele caller contacted me name sravani and she asked me to take the loan from hdfc i said no, and she urged me so said i had loan so she said rbl will give me the loan and they will pre close my hdfc personal loan and they started process and i sent all my documents through mail to d. [protected]@rblbank.com (Emp id14546 as per conversation) and after suffering a lot i asked to close it i don’t want to go through loan process then they said it is approved but i didn’t received any file login message or approval message even after i gave my checks they called me for documents here i didn’t understand that how come it got approved with out complete documents why they collected me the checks after a week i asked them my checks back then he disconnected my call mr. Moulali and tele caller called me and she started speaking and requesting.
At last they said it has been approved and total amount is 11, 50, 000 and they deducted 3, 74, 390 rs as outstanding
Hdfc loan amount and i received 7, 43, 824 rs. (Till now i didn’t receive any loan acc number)
And today they called me today and they are proving check for the pre closing amount and asking me to close the hdfc loan i asked why should i close it they said they will close it as pre closing and they will transfer the remaining amount
When i asking the same they started scolding mr. Moulali is the employe who is speaking wrong completely and i didn’t accept the check still i didn’t take it. I don’t want to pay the pre closing chares that is not my responsibility.

Impotant i didn’t receive any loan account nnumber.

I hope you will respect the customer’s words...
RBL Bank customer support has been notified about the posted complaint.
My name is Velayutham.
My number [protected].

This is the credit card and insurance cancellation request. I am not willing to continue the RBL Bank. I am only needed the credit card, but your team added the insurance.
I want cancellation of my rbl credit card i have paid my outstanding there is no balance, i am not able to contact center. my reference number 09379643.
please clarify
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    Subhan1958
    from Mukerian, Punjab
    Jun 28, 2019
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    Address: Thane, Maharashtra, 421204

    Hi
    I am the holder of bajaj rbl super card no [protected]. I am getting your messages regarding desperate of credit card statements but physically not getting since the way of first statements. Please note my correct address :
    Subhan shaikh
    Viva a 605
    Casario
    Palava city
    Dombivli east 421204
    Email: [protected]@gmail.com
    Cell : [protected]
    RBL Bank customer support has been notified about the posted complaint.
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      Address: Ghaziabad, Uttar Pradesh, 201014

      I was carrying one rbl credit card. Due to some personal reason i could not done payment for few amount. So rbl blocked my card and applied huge and multiple late payment with other charges. After so may call and requests, rbl send me transaction details where i could see that the actual payable amount was rs 7010.02 and late fees with other taxes has been applied rs 4625.68. Which totally becomes rs 11635.70. Every time when i was calling...
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      dinesh78925
      from Delhi, Delhi
      Jun 27, 2019
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      Myself, dinesh s/o shri ashwani kumar, mobile [protected] and i am lodging this complaint about rbl credit card. I am requesting to the rbl credit card team to pay my total outstanding into emi and i have been requesting them for 03 months but instead of solving my issues, they are disturbing me their recovery team staff talk rudely and misbehave like mentally harassment. They are calling me 10-20 times a day. I am getting mentally harassment from their side. I am ready to pay the total outstanding but due to jobless right now i can't pay the total amount in a single short, therefore, i am requesting them again and again to convert my total dues into emi. But till date no positive response from their end.

      Therefore, it is requested to please help me and action taken report may please be sent to my mail id i. E. [protected]@gmail.com.

      Hoping for favourable response from your side.

      Name : dinesh
      M: [protected]
      Email id: [protected]@gmail.com

      Rbl credit card no. [protected]
      RBL Bank customer support has been notified about the posted complaint.
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        A
        Ashwini D
        from Mumbai, Maharashtra
        Jun 26, 2019
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        I have activated dnd with my mobile service provider but still i get calls from rbl bank.
        I have time and again mentioned to all callers from rbl bank that i am not interested in availing any of their services and also that i do not want to receive any calls.

        Just last week they apologized and said they would add me to their dnd list and today i get a recorded call.

        I keep blocking their numbers but they call from new numbers repeatedly.

        This is plain harassment.
        RBL Bank customer support has been notified about the posted complaint.
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          vinny629
          from Mangalore, Karnataka
          Jun 26, 2019
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          Hi i m wrting here 2nd time i have applied for RBL credit card on 21st may and i got some calls for telephonic verification and i was told that sir u will be receiving card within 1 week but its been more than a month so today i called one of your RBL guy and he said your application decline because of verification i dont understand how can u guys decline my application without verification, i m using postpaid number since 8 years and i have proof that no one called me for any kind of verification so without doing anything how can u guys take decision n no one came to my home address as well, i m staying there since 3 years and everytime some one is there at my home, I asked everyone they said no one visited my home till now, I think your bank is fraud bank and without doing anything just reject the application as its been more than a month, give me solid reason or i will file a complaint against you guys.this is really frustrating that after one month of process u guys just decline application without doing anything this is not acceptable atleast do your job then if anything found then u guys have right to decline my application look in to this or i will file a complaint against RBL

          mob [protected]
          application - #CCD982API4
          RBL Bank customer support has been notified about the posted complaint.
          Dear Sir,
          I have big looses in share market and I have no money in my hand I am not able to pay my bill amount of my credit cards please you settel my bill. Rbl collection agent is rudely take me and my family. Please settlement urgently.
          Sir
          Who gave you the authority to take money from my rbl credit card? Without my permission. Either pay back my money or cancel this card. If this is your service I will legally move
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            P
            Pallavi3116
            from Pune, Maharashtra
            Jun 25, 2019
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            Address: Pune, Maharashtra, 411033

            At the time of card purchased marketing person said there is no any joining fees or one year no any membership charges, but still at the time of my first payment which i had paid against my credit card rbl bank auto charges rs. 999/- as membership fee,

            Till date i cant complete one year after buying this rbl bank credit card
            Till date bank charged me more than rs. 5000/- as excess or higher charges as finance charges
            RBL Bank customer support has been notified about the posted complaint.
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              S
              shankhwar23
              from Mumbai, Maharashtra
              Jun 25, 2019
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              Address: 122001

              This complaint is regarding my rbl credit card. I clearly refused to take the card protection on credit card worth 1000/- but after a month rbl team activated card protection plan when i asked customer service team they said we can`t do anything. None of the supervisor answerable to me ended up with the call. After 2 days of this incident still i am receiving sms that card protection plan is activated on you card. Worst experience.
              RBL Bank customer support has been notified about the posted complaint.
              Close my credit card account
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                Nikhil Parte
                from Bhopal, Madhya Pradesh
                Jun 25, 2019
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                Address: Bhopal, Madhya Pradesh, 462003

                I applied for 10000 instant cash from rbl but money not credited in my sbi account but deducted from rbl credit card same day. Calling to customer care but no one attend the call how i believe this so called bank who will pay the money. This is cheating rbl bank doing fraud please help me. This is really # bank how i pay the credit card bill now
                RBL Bank customer support has been notified about the posted complaint.
                My query was regarding rbl credit card charges but your customer care employees are not ready to listen behaving like government employees and my query was not solve really not happy with service. Will tell everyone please don't buy rbl service third class services go for another banking option.
                I applied for 10000 instant cash from rbl but money not credited in my icici account but deducted from rbl credit card same day. Calling to customer care but no one attend the call how i believe this so called bank who will pay the money. This is cheating rbl bank doing fraud please help me.
                I applied for 10000 instant cash from rbl but money not credited in my HDFCaccount but deducted from rbl credit card same day. Calling to customer care but no one attend the call how i believe this so called bank who will pay the money. This is cheating rbl bank doing fraud please help me.
                Hello, I have applied for 10000 Express cash amount got debited from RBL credit card but not credited to my bank account and i have called customer care also but there is no response from them. whom should i contact and get my money back ?

                This is really fraud and cheating customer.
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                  vinny629
                  from Mangalore, Karnataka
                  Jun 24, 2019
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                  Hi i have applied for RBL titanium delight credit card on 21st of may, its been more than a month but still i didknt get any update from rbl. I cant call to rbl customer care number and i have mail them 10times and evrytime they revert back that within 2-3 days they update but till now nothing and thwy only call for verification after every verification and all i dont understand why its takimg so much of time and when i visit ur bangalore branch they think (credit card department sales) they own the bank and never answer your calls so can u tell where should i go and talk. This is not my first credit card so its happening i m already using other major banks credit cards, they didnt take this time, so please do the needfull as i have given my all documents, do your work atslt for what bank is paying which bank takes more than a month for credit card
                  mob [protected]
                  application -#CCD982API4
                  RBL Bank customer support has been notified about the posted complaint.
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                    Jason Langan
                    from Mumbai, Maharashtra
                    Jun 22, 2019
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                    Address: Jabalpur, Madhya Pradesh, 482001

                    I made a payment for my cc on 21/06/2019 of rs. 2200 thought bill desk netbsnking and it has been deducted from my bank account but is still not reflecting in my rbl cc account. I am also attaching the screenshot. Please do see into the matter. I also checked with the concerned bank, they asked to make a complain at your end. I would be highly obliged if the matter is looked into as soon as possible.
                    Thank you
                    RBL Bank customer support has been notified about the posted complaint.
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                      J Surendar
                      from Chennai, Tamil Nadu
                      Jun 22, 2019
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                      Address: Chennai, Tamil Nadu, 600026

                      Dear,
                      I would like to cancel my card and close the services. I could not connect with the customer care. Please start the process.
                      I am really annoyed by the false promises and follow ups from your team. I keep getting calls for new cards when i actually have one and my account shows two cards though i rejected one. Please cancel and close all cards and services of my rbl supercard.
                      Thanks,
                      Girija sekar
                      Last 4 digits card: 4554
                      RBL Bank customer support has been notified about the posted complaint.
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                        S
                        Snithika
                        from Mumbai, Maharashtra
                        Jun 21, 2019
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                        I have been getting call from mobile no:[protected], the call is regarding recovery of loan amount which i have not take. My no was mentioned in the reference no of the borrower. I have not signed any document or have not given any confirmation at the time of giving loan.. but still the bank is calling me 100 times and mentally harassing and using abusive language.

                        Kindly look into the matter as iam not responsible or any such loans and nor im the witness. They are continuously calling up my family members.
                        RBL Bank customer support has been notified about the posted complaint.
                        Jun 24, 2019
                        Updated by Snithika
                        Kindly resolve the issue on urgent basis or else i will raise the same to RBI, as no recovery agent have authority to call in office premises of the referral or they do not have any authority to take any information regarding the same. The recover agent is also calling up all the random people from my friend list in inquiring about me.
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                          rajgadipa
                          from Mumbai, Maharashtra
                          Jun 20, 2019
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                          Address: 500017

                          I paid credit card loan emi on 6th June 6667, where the due date was 10th June through NEFT, but he payment was not updated, so I called customer care no they told It will be updated till one week. on 15th June money was
                          transferred from RBL bank. Same day I paid the amount again. Now they accepted the payment and charged the late fee 1000/-. When I checked with customer care they told I have to pay late fee charges. From 6th June I called customer care many times I asked them should I repay the amount as it is not reflecting. They told not required. If their information was wrong then why I need to pay late fee.
                          RBL Bank customer support has been notified about the posted complaint.
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                            anki0099
                            from Kakrala, Uttar Pradesh
                            Jun 20, 2019
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                            Address: Meerut, 250001

                            A executive name mamta phone number is [protected] and [protected] she called me with my pan card details and asked me for a credit card and says without verification i should get my card withh in 7 days and in third year my card got free anually i only get to paid 750 on second year. Now after 10 days i am calling her she is not picking call also the fake commitment shows the integrity of bank . They are making this bank worst.

                            Regards
                            Ankit Verma
                            RBL Bank customer support has been notified about the posted complaint.
                            My credit card to permanently deactivate
                            1 - [protected]
                            2 - [protected]...

                            This my 2 credit card to permanently Deactivate Request...

                            Please
                            SHREE NAR NARAYAN DEV NI KRUPA's reply, Jun 20, 2019
                            Please permanently dea4to this 2 Credit Card 💳..
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                              Pradeeshpp
                              from Mumbai, Maharashtra
                              Jun 20, 2019
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                              Resolved

                              Address: Ernakulam, Kerala, 682006

                              Dear sir,
                              This is P.P.Pradeesh, had been using your rbl credit card. Thank you for the your service that i am satisfied for the card. But due to some miscommunication (Due to language variation) with one of your customer care. I said ok to the r-shield accidental insurance. Which i understood after getting a message to my mobile number.
                              So kindly cancel the above mentioned insurance for the below given applicant.
                              (Credit card no:[protected]'platinum su per card') I need immediate solution for this problem otherwise i don't want a your credit card support. I ready to surrender your card if there is no responsible.
                              Contact mail: [protected]@gmail.com
                              Jun 26, 2019
                              Complaint marked as Resolved 
                              [email protected] 919037392191
                              RBL Bank customer support has been notified about the posted complaint.
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                                Ujwalab
                                from Hyderabad, Telangana
                                Jun 20, 2019
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                                Address: Hyderabad, Telangana

                                I am getting harrasment calls from Rbl credit card collection agents since 10 days. They are asking about a person who is sharing my name and saying that he is my brother. They are not listening what am saying and using abusive words. The fellow who has not paid the bill is only sharing my sur name. RBL Credit card collection agents are worst fellows i think. They are not only making calls to me and also to my colleagues. Is this the way to collect defaulter money from the people. If this is the system the Rbl bank is using, it is really disgusting. Please anyone take it seriously and take action against that Rbl bank(worst bank)
                                RBL Bank customer support has been notified about the posted complaint.
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                                  aditya1311
                                  from Mumbai, Maharashtra
                                  Jun 19, 2019
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                                  Hello,

                                  Yesterday (18/06/2019) I have received a call from [protected]. Some lady told me that she is calling from RBL bank regarding new credit card which has a limit of Rs.80000, you have to done an e-verification only. She already have my PAN card details. I just want to know I have never share my PAN card details with RBL Bank then from where she can get my PAN details. When I refused that I do not want any credit card, she is forcing me and took my company details and salary structure. So, I request you kindly take this matter seriously, they are using my PAN card details illegally.

                                  Thanks & Regards,
                                  Aditya Chouhan
                                  RBL Bank customer support has been notified about the posted complaint.
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                                    Rajutp
                                    from Mumbai, Maharashtra
                                    Jun 19, 2019
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                                    Address: Mumbai City, Maharashtra, 400053

                                    Harassment by credit card recovery agent. I have taken a loan but due to some financial difficulty i am not able to pay my EMI. The recovery agents are harassing me calling all the times from Phone No. [protected] / [protected]. They are harassing calling my brother who is been hospitalised in ICU. She told that she would call relatives and friends. The lady who is making the call is threatening that she would come to office/house and create scene. She told me that she would see that I am dismissed from my job.
                                    RBL Bank customer support has been notified about the posted complaint.
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                                      Avinash Bhandwalkar
                                      from Mumbai, Maharashtra
                                      Jun 17, 2019
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                                      Address: Sector no 18/9 A Durga mata colony, pimplesaudagar, Pune, Maharashtra, 411017

                                      Dear sir,
                                      This is Avinash Harishchandra Bhandwalkar, had applied for rbl credit card. Thank you for the your service that i am confirmed for the card. But due to some miscommunication (Due to language variation) with one of your customer care. I said ok to the r-shield bundled insurance and card fraud protection. Which i understood after getting a message to my mobile number.
                                      So kindly cancel the above mentioned insurance for the below given applicant.
                                      (Credit card no:[protected]'platinum plus supercard') i reported many time this problem to your head office but still no improvement. I need immediate solution for this problem otherwise i don't want a your credit card support. I ready to surrender your card if there is no responsible.
                                      Contact mail: [protected]@gmail.com
                                      Mobile:[protected]

                                      cancellation of r shield insurance
                                      cancellation of r shield insurance
                                      RBL Bank customer support has been notified about the posted complaint.
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