RBL Bank Complaints & Reviews

Dear sir,
This is Dasari simhadri naidu, had applied for rbl credit card. Thank you for the your service that i am confirmed for the card. But due to some miscommunication (Due to language variation) with one of your customer care. I said ok to the r-shield bundled insurance and card fraud protection. Which i understood after getting a message to my mobile number.
So kindly cancel the above mentioned insurance for the below given applicant.
(Credit card no:[[protected]]'RBL Super card'). I need immediate solution for this problem otherwise i don't want a your credit card support. I ready to surrender your card if there is no responsible.
Contact mail: simhadri.[protected]@gmail.com
Mobile :- +91 [protected]

I used RBL credit card since 2017 but i lost my RBL card and i raised request to block my card and close my card permanently in quarter end of 2018 and my outstanding balance was zero at that time. I thought that my card is closed but RBL Bank charged me unauthorized yearly fee after blocking my card in February 2019, i called to customer card and ask about it and they said that your card is still active, i again raised request to close this card. I called to customer care may times to close this card, "06326028" this is one of the request number but i did not positive response and i did not pay yearly charges of the Credit card because i already raised multiple request to closed this card, Now RBL is increasing penalty every month and penalty is reached 2359.87 to 3169.16 rs. Bank started calls to me and threat me regarding my civil score. They started mentally harassment. I got call everyday from RBL bank and recovey man but i did not solution from RBL customer card. I am attaching some email which i send to RBL to take action but as usual, they said your request will be closed within 3 working days but i did not get solution. Please help me to get solution.

I'm DEVARAM KARTHIK REDDY, i did a UPI transaction on July 15th and the status was showing that it's still pending an the amount was debited from my account i.e the transaction with reference no:[protected] with amount of 4000 is debited from my account and not credited to payee account. UPI transaction was still in progress. Please go-ahead with backend and complete the transaction as soon as possible.

Good afternoon sir/ mam

My name is deepak sain I have applied credit card for rbl .
Your employer ishita choudhary contect no is [protected] 15 days not received call my call disconnected Agen and agen . Not perfect for this job line fraud employee.
So please help me my credit card status.
Not completely documents then return my documents .
Thanku
Regards
Deepak sain
[protected]

DEAR SIR
MY NAME IS TEJAS J CHAUHAN &
MY CARD NUMBER IS [protected]
I request to rbl credit card close my card
I didn't use this card permanently
Plz close my rbl credit card
I did not use this card
I don't used rbl credit card
I am going to other state so continuously didn't used rbl credit card. Plz my rbl credit card close d plz

Plz plz close my rbl credit card accccc...

Dear sir,

I am writing with this regards to my credit card bill payment. My credit card number is [protected]. I recently received a bill of amount rs. 66605/-.

This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months & i lost my job i borrow money from friends and relatives for surviving, so i do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

I can able to give 30% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 20 business days. More than 30% is not affordable for me in the present situation.

I am ready to settle this as soon as i get the confirmation from your side.

Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

Please reach out my number: [protected]
Kindly revert back this email [protected]@gmail.com

Thanks & Regards

Neeraj Kumar

Hi,

I already informed your credit card recovery department my card was stolen by my business partner he cheat me .And my card limit was 42k but i have paid 40k apprx. payment as discussed with recovery department they done with me fake commitments now i am not in that condition to pay any single rupee of payment.But recovery department is torching me.

People from your call centre call us and they misbehave while talking even they do not consider that they are talking to a senior they do not have any customer relationship basic ethic use of foul languages it’s like a harassment from your side teach your staff the basic of ethical nature or ethic norms while talking to a customer all this is done by ur ladies staff .
So some respect have some respect be humble while talking to a customer they will listen i[censored] will have this type of attitude of today’s customer I’m not sorry to say this but u will loose your reputation
And make a centralised customer care as we get so many call from ur customer even after asking them not to call us as we know the due date and we will pay it off
Stop harassing the customer .

HELLO
I was using Rbl Platinum Maxima card(****8617) and cash loan(****0449) and right now i am not able to make due payment as well as minimum payment. Because i don't have any job so i need sometimes around 2-3 month for make payment and today one clerk visit my home without any inform on call from laxmi nagar branch and he is name Ravindra-last 5 digit no.***17044 and i've already inform same thing . Please Take Care of it no one home visit without inform me on call.
i've sent also mail.

I used RBL credit card from 2018. In start executive told me just spent 30000 in a year then card will be life time free. I spent around 50000 with in 6 month. After that I blocked my card that time my outstanding balance is zero. Bank charged me unauthorized yearly fee after blocked. But didn't paid, then that amount increase per month with penalty. When it reached 870 to 2310rs, bank started calls to me and threat me regarding my civil score. They started mentally harassment. I got the call in April 2019, I changed my mind and ready to settlement after discuss with executive. Executive told me that after settlement you need to pay half payment of total pending amount and we will waiver pending amount from our side. She told me that after payment I will send to you NOC and Settlement Letter. I paid 1155rs and got mail for paid not for WAIVER or NOC or Settlement. Now they started again to call and harass to me. They told me that pay complete payment for NOC and for avoid impact on your civil score.They impact my civil score and call again to again.

I complaint of this to customer care of RBL in may 2019. He takes my complaint and told me we will update you with in 2-3 working days on email. But till yet I didn't receive any response from their side.

Kindly Help me for solving my this problem.

Dear concern,

i am getting consistent calls from [protected] one lady with name navya/sneha is calling me and she is claiming that she is calling from RBL bank and i have offer on credit card. I refused her many times to apply but again she did apply for my card with ref number #CCG2G220QH.

when i tried calling at your customer care there is no proper channel to speak to your customer representative in credit card section i am tired calling.

can you please help me and resolve this issue or can you guide me where to register complaint on this.

Hello
I was using rbl platinum maxima card (-*8617) and cash loan (*0449) and right now i am not able to make due payment as well as minimum payment. Because i don't have any job so i need sometimes around 3-4 month for make payment.
And i've received too many calls from branch and i've already inform on call same thing but some person talk very rudely on call and as well as they talk third party disclose.
So please take care of it. Please do minimum calls and no home visit.

Hi m pramod i received my bajaj rbl platinum card this month. I have never informed regarding r shield insurance premium. Bank directly deduct 600rs as a premium amount. This is a miss behave to me. I never want this type of insurance. My bajaj platinum card last 4 digit is 7111. Plz stop that primium. Primium amount shows deduct on 3/6/19 plz do needful

I kishan mali, who recently took rbl bank card which dey gave behalf f my bajaj finserv loan after complete, so now they debit on my credit card without intimate or without my concern so it was absolutely trying to fool people.
I'm imposing charges on them law section 16 (2) dey undue influence me. I writing here because any f dem telecaller person not bother to helm n said wrong department u have called bt according to me dat 1 is correct.

श्रीमान
मेरा नाम विनोद कुमार चौहान है मैं RBL क्रेडिट कार्ड धारक हूँ मैंअभी जॉब लेस हूँ जिस की सूचना मैं RBL क्रेडिट कार्ड कस्टमर care अधिकारी को दे चूका हूँ मैं निवेदन भी कर चूका हूँ की कृपया मेरे कार्ड की बक़या राशि आप मुझसे EMI में ले और कार्ड को ब्लाक कर दें मैं एक साथ पूरी राशि नहीं दे सकता हूँ तो आप इसे Emi में ले
परंतु RBL पूरी राशि एकसाथ चाहता है मैं RBL सेविनती करता हूँ की इस मुसीबत की घड़ी में मुझ पर और लेट या एक्स्ट्रा चार्जेज़ ना लगाएँ और बक़या राशि को emi मेंलेकर इस क़र्ज़ से मुक्ति दे

Hi i'm girimurugan. Please cancel my r-shield insurance. Program my phone is [protected] my mail [protected]@gmail.com. I cannot understand all the terms and conditions of this policy. My income also very low. So i can't able to pay the sufficient amount for monthly insurance. I had also received two messages from r-shield insurance rs. 5900 and rs. 720. I got confused. So please cancel my two insurance policies

I went to the website and searched for the terms and conditions, i realized that this plan is as good any other policies that i already have and there is nothing unique about it. So, i wanted cancel this policy, however, there is no number or email id to get in touch with your insurance wing. Can you guys please arrange for a call or cancel my policy by considering this as a formal request. My email i'd - [protected]@gmail. Con

My interest amt is rs.5600/- pending to pay due date is 02/05/2019, due to shortage of funds i had paid amount on 7/5/19 in between your rbl bank credit card recovery team ms. Pallavi had harassment me with mentially and physically on phone. They had send the people in my office and shouted on my other office staff as reception girl as well as on me. On next day they had calling 100 to 125 calls about to talk director, hr head, team head of my company she wants to talk with all head of my company and calling on my personal number harassing me mentally torching me on phone.
After i had complaint against ms pallavi in police station so your rbl recovery person said do want ever you want to do police will not do anything on us. We will harass you like this way until you not clear interest payment.
After that i had call director of rbl bank mr vishawaveer ahuja. So director said this thing will not going to happen i will take action on it and told to sent all this details to ms mala madam what had happening between this 4 days so ms. Mala will take action on it
I have proof as video and audio, cc tv photage will going to send to you and sir if you will not take any action soon then i will go in consumer court also file petition asap.
And i want proof in legal that court have given you authority legally to sent person in office to recover fund and harasshment with mentially and physically with us.

Hello

I have trying to change my mailing address with rbl and they seems like they do not accept registered rent agreements, and i needed a chq book urgently to be delivered. The branch told me that they would get the chq book to the branch and this has been going on since over a week. These guys are just not bothered in regards to the urgency and as per rbi what i have read off a registered rent agreement can be accepted as a legal address proof.

I receive calls everyday regarding credit cards and i am not interested or have i ever applied for such services. Your advisors are claiming that if i do not submit my personal documents then a credit card will be processed under my name without any documents whatsoever. I consider this as identity theft.

My number is registered as a dnd number, yet i get calls from your bank from a different number all the time. Stop this harassment immediately. My number is [protected].