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RBL Bank Complaints & Reviews

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Updated: Aug 2, 2025
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RBL Bank reviews & complaints page 71

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S
Sreekanth Sharma Kalaga
from Nandikotkur, Andhra Pradesh
Mar 31, 2019
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Address: 500050

Iam a bajaj rbl bank credit card holder new customer i applied only for credit card but after credit card received the card protection plan added to my credit card and charged 1000- rupees but i have not applied for card protection plan unnecessarily charged to me and this amount is debiting every month for 64/- rupees option also added it is worst giving service of this i cant accept this card protection plan to my card so please remove immediately from my card
Yours faithfully
Divyaja adibhatla
RBL Bank customer support has been notified about the posted complaint.
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    P
    Pawan Sangwan
    Mar 30, 2019
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    Date of the incident - 30 march 2019
    Phone number[protected], [protected]
    Mr. Vinod sharma and neha from rbl bank are harassing my friends and family members and telling them to pay money or else they will keep calling them and also threatening me to pay the amount. I asked them if i am talking to them they have no such rights to call any of my family members or friends but they are raising their voices on the phone and saying either pay the money or will tell collection department to call multiple time to my relatives.
    I am asking them to give me a written email about the total outstanding amount that should not be more than rs84000 and that i will pay the amountand they will minus the amount from the principle amount i. E rs84000. They are not ready to send me any email for the same. I asked them not to call my friends and family members as i am talking to them but they are saying we will keep calling your family members. I want them to stop calling my friends and family members. I have call recordings that i can share.
    RBL Bank customer support has been notified about the posted complaint.
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      M
      mikail sikalgarh
      Mar 30, 2019
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      Address: Goregaon east synthofine estate, Mumbai City, Maharashtra

      Hello my name is mikail sikalgarh my credit card no. Is [protected]. They have given insurance policy of r shield insurance without informing me. The amount of premium already added on my billing amount. I request to please cancel this policy. I don't want any insurance policy. I need quick response.
      My email id - [protected]@gmail.com
      My contact no.-[protected]
      Thank you.
      RBL Bank customer support has been notified about the posted complaint.
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        D
        dhruba banik
        Mar 29, 2019
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        Address: MALIGAON HILLSIDE COLONY, Kamrup Metropolitan, Assam, 781011

        I opted out of the r shield insurance plan but then i was again later charged 12000 to my credit card. This is fraud. Please revert the money. I am opting out again. Give me the ways to opt out. They don't provide any phone number for calling or sms cancellation. Only i've without the option of cancellation. Please revert my money or maybe i will file a case of fraud against rbl.
        RBL Bank customer support has been notified about the posted complaint.
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          L
          Lekhraj sharma Goodspeed Tyres
          from Raipur, Chhattisgarh
          Mar 28, 2019
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          Address: 3651.m.s.b ka rasta 5 th crossing johari bazar jaipur Rajast, Jaipur, Rajasthan, 302003

          सर
          मेरे कार्ड मे 2 EMI लगी हुई ह जिसको मेने बन्द करने के लिये आपकी कंपनी को 4-5 कह दिया पर उनका कोई जवाब सही से नही रहा ह साथ मे मेरे लेट फीस नाद fanscing charge भी चार्ज लगा दिया ओर कोई कही चार्ज लगा दिया ह ओर हा मेने जिस का कैश का भी चार्ज लगा ह
          मेने Emi का पेमेँट भी किया ह जो मुझे नहीं मिला ह
          मे
          EMI 1658.83×2 3317.66
          EMI 1733.15×1 1733.66
          LATE FEES CHARGE 1000+GST
          CASH CHARGE 300+GST
          CASH CHARGE 300+GST
          F/CHARGE 696
          D/F/CHARGE 186
          Total

          Acttch with cash bill
          Pls retrun all amonut in my card with all datails
          Lekhraj Sharma
          [protected]
          RBL Bank customer support has been notified about the posted complaint.
          Mar 28, 2019
          Updated by Lekhraj sharma Goodspeed Tyres
          Worng charge
          Dear im not ask any credit they provide credit card
          and always telling pay due amount unknown transactions
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            P
            Priya Murali
            from Chennai, Tamil Nadu
            Mar 28, 2019
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            Address: Chennai, Tamil Nadu, 600042

            I have brought tv in flipkart using rbl credit card which is no cost emi but bank as charged interest.

            I got this below mail from flipkart.
            They have confirmed it has been charged only by the bank.
            From flipkart they have already given discounts to the bank.

            Kindly re issue my interest money or else i will close my card.

            Card no [protected]

            Name s. Kumaran

            Contact numb [protected]
            +2 photos
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              A
              Amrish fernandes
              from Delhi, Delhi
              Mar 26, 2019
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              Address: Mumbai City, Maharashtra

              Rbl is the worst bank, which abuses customers family members, your neighbours, your children's school. They will call up the school and mention that remove this child from school as her grand mom has not paid the credit card bill.
              They will threaten to rape your grand daughters. They will call up your neighbours and tell them that your neighbours to throw you out of the building you live in. They will call your neighbours 50-60 times a day.

              Is this mental torture for people who have nothing to do with rbl
              RBL Bank customer support has been notified about the posted complaint.
              Hi,
              I would like to inform you all that I am also a victim of such kind of behaviour by Gagan kohli team. He tried to call me 120 times in a day to me and my family members and badly abused / Harrased and threatened them. Due to job loss I was not able to repay the loan amount and I requested him not to do such kind of activity but he didn't listen and continuely did the same thing.

              Then I raised complaint to RBL's nodal team but they did not take any action.

              Finally I lodge complaint to RBI on RBI website from where it was routed to RBL bank but it take long time.

              Then I tried to reach to RBL Bank's MD desk to stop such activity but they also did not response.

              Finally I got the Managing Director Mr. Viswaveer Ahuja's Mobile Number and His residence number, I also tried to reach out him many times in a day at his both numbers then the RBL bank's customer support team came into an action to stop such activity else they don't bothered about it.

              If any one is getting harrasement/abusive/threatening calls from Gagan Kohli's team of RBL Bank.
              kindly search Managing Diractor number and his residence number and call as you are getting calls from bank. Dont get afraid of this, you are not doing anything wrong. Ask to MD and his residence number the same questions as you are asked by the Gagan's Team.

              You will get the immedidate action and resolution of your query.
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                A
                Adikalra
                Mar 26, 2019
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                Address: New Delhi, Delhi, 110052

                Hi my name is aditya kalra. I am using rbl bajaj fimserv card. I am making all payments on time. Sometimes minimum or full but paying on time. Why the hell i am. Getting calls from some 3rd party to make paymnet. They are harrasing me and top of that they dont have manners to talk to a customer. The call i received was from a mobile number [protected]. Is this even allowed? Can they call a customer and harras them? I have cards with other bank as well but they dont call or if they call they dont do harassment. You are not allowed to do so. Even my father is using rbl card. He made advanve payment of 15k but last sunday an agnet came home to collect the payment. No prior intimation or notification. Why the # he came as my father had already made advane payment of 5 upcoming months. Dont you check your systems? I don't want this to happen next time. Please look into that
                RBL Bank customer support has been notified about the posted complaint.
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                  A
                  Amrish fernandes
                  from Delhi, Delhi
                  Mar 26, 2019
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                  credit card harassment by gagan kaur kohli and sangeeta

                  Address: Mumbai City, Maharashtra

                  Rbl bank issues credit card to an individual. Then when the person is not settling the bill. They call your family members. They call and abuse the place of work of your family members. They abuse your neighbours your friends your entire community. Why? Coz 1 person has not paid the bill, why will you go after his family, friends, neighbours, & all the people who are known to you.
                  They will not stop at just that. They will use filthly...
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                  C
                  chaithu2304
                  from Hyderabad, Telangana
                  Mar 26, 2019
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                  Address: 500045

                  Dear sir,

                  I am using rbl credit card since last 8 months on saturday (23.03.2019). I got continuously 4 to 5 messages stating charge has been initiated on facebk ads & almost 16000 got deducted. I had raised a complaint next minute & blocked the card.

                  Now the problem is there are options for stopping international usage & also i can swithoff my credit card. Both the things i had done. Because whenever i use i will switch on for that minute & again i will be switching off.

                  After following all the security measures given by bank how come the amount gets deducted.

                  Customer care service is providing arrogant reply asking me to pay the amount which i didn't used.

                  I am asking for the case to get solved. They first said 3 days now saying 45 days.

                  In total rbl bank security levels are zero.
                  +1 photos
                  RBL Bank customer support has been notified about the posted complaint.
                  Iam Thati Laxmiprasanna
                  Amount Debited in Credit card please Response how to debit Amount
                  Rahul Sharma [protected] Credit card Cancel prossese but
                  My credit card The Big Amount Debited 5000+10+3538+6000 this is problam please Response please Problam Problam
                  My Credit close Please

                  amount deducted from credit card saying international transaction - Comment #3388853 - Image #0
                  amount deducted from credit card saying international transaction - Comment #3388853 - Image #1
                  amount deducted from credit card saying international transaction - Comment #3388853 - Image #2
                  amount deducted from credit card saying international transaction - Comment #3388853 - Image #3
                  amount deducted from credit card saying international transaction - Comment #3388853 - Image #4
                  amount deducted from credit card saying international transaction - Comment #3388853 - Image #5
                  amount deducted from credit card saying international transaction - Comment #3388853 - Image #6
                  I have raised request 2 times for my credit card cancellation but they are not cancelled that. They are simply telling we have raised the request with in 3 working days your card will be closed but 20 days completed but card is not cancelled.
                  [email protected]'s reply, Mar 21, 2019
                  I have raised request 2 times for my credit card cancellation but they are not cancelled that. They are simply telling we have raised the request with in 3 working days your card will be closed but 20 days completed but card is not cancelled.
                  [email protected]'s reply, Mar 21, 2019
                  Dear sir

                  Thanks for your support

                  I have raised request 2 times for my credit card cancellation but they are not cancelled that. They are simply telling we have raised the request with in 3 working days your card will be closed but 20 days completed but card is not cancelled. but still not cancelled.

                  last complaint number 06682302

                  complaint date 04/03/2019

                  kindly request pls close as soon as possible
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                    K
                    kkandy
                    from Delhi, Delhi
                    Mar 25, 2019
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                    Address: New Delhi, Delhi, 110006

                    My name is kaushal kishor, 20 days back i have received a credit card, named as rbl super card powered by bajaj finserv, the very next day i do realize that the limit which i am having on this card is shared with my another card which i was using from last 6 month so i requested these guys to terminate this card but from last 15 days they are saying that your request is under process, yesterday i have got the statement of 3537.87 rs i. E. For membership fee but without any swipe or payments due, why should i pay that amount? I am attaching the statement pdf, password is kaus150293
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                      N
                      Mar 25, 2019
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                      Dear sir/mam
                      I have more problems with ur collection dept. He was calling again gain my relatives and office staff and use vergal laguna. And said i was call from delhi akola branch. Why my personal detail was sharing ur person my relatives and nebur

                      Some rbl collection girl ask my office. Staff (Aap unki rakhel ho na ape payment karo)

                      Request to stop calling relatives and personal detail sharing
                      [protected]
                      [protected]
                      [protected]
                      [protected]
                      This ledy cal him my relatives and frds and office staff

                      Pls take action from ur collection dep preity basic.

                      Nilesh lagad -[protected]
                      RBL Bank customer support has been notified about the posted complaint.
                      Mar 25, 2019
                      Updated by [email protected]
                      Last 4 month I m job less person this financial year not pay to possible pay to AMT Because I have already facing hospitality treatment some reson

                      Pls take action on Ur collection dept not cal me and my relatives some time
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                        V
                        Vivek Kumar Oraon
                        Mar 24, 2019
                        Resolved
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                        Resolved

                        Address: Ranchi, Jharkhand, 834006

                        Hello my name is ramu oraon, my credit card no. Is [protected]. They have given insurance policy worth rs.5900 of r shield insurance without informing me. The amount of premium already added on my billing amount. I request to please cancel this policy. I don't want any insurance policy. I need quick response.
                        My email id - [protected]@gmail.com
                        My contact no.- [protected]
                        Thank you.
                        Mar 26, 2019
                        Complaint marked as Resolved 
                        Is it a fraud site?
                        RBL Bank customer support has been notified about the posted complaint.
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                          K
                          Kalpana Roy
                          Mar 24, 2019
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                          Address: Rbl credit card, Lucknow, Uttar Pradesh, 226025

                          Sir my name rajender kumar rbl credit card sir close my card sir maine due balance paid bhe pay kr diya ha aur costmber care se bt bhe kri unay bolo aap due pay karwa apka card close hu jay gay abhi tak mera close kyu nhi hua ha why sir company fraud ha kya sir card close nhi hua tu mujhae eis company police fir karwna padha gay my no [protected]_na eis company costmber care na kbhi no lgta ha
                          RBL Bank customer support has been notified about the posted complaint.
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                            A
                            Amit Jha1
                            from Delhi, Delhi
                            Mar 23, 2019
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                            Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                            Hello,

                            As i pay small amount 2nd march 2019, but rbl collection agency harrassing every second day to pay. As i already say that i cant pay whole amount in one go but they abusing and send wrong words in what's app and text, after that they came my home and put gun and show my father and take my lenovo laptop and fighting in my home, gun power they showing me and after i send so many email in bank nodal offer and all people no one can help me this mater.
                            RBL Bank customer support has been notified about the posted complaint.
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                              M
                              Mahendranath Thati
                              Mar 23, 2019
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                              Address: Polt 44, Shivaganga Colony, 500074

                              Credit card name laxmiprasanna t
                              I am not used my request you to please cancel my credit card and insurance policy please my husband all ready paying the insurance policy please cancel my request
                              And credit card cancel please i have another problem rbl bank employee call me rahul sharma [protected] credit card cancellation for this details of credit card
                              Debit amount please cancel please cancel please my request
                              +2 photos
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                                S
                                sakl
                                from Hyderabad, Telangana
                                Mar 21, 2019
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                                Address: Hyderabad, Andhra Pradesh, 500045

                                I hold rbl credit card and i have outstanding amount to be paid to rbl. All my transactions and payments were very prompt and up to date.in aug 2017 iost my job and have undergone financial crises.in that period more than one year i have managed to pay the minimum amount of around rs.10000 every month to rbl. I managed to make the min amount for more than one and half year assuming that i will get the job and will clear all my dues. But unfortunately i was jobless form more than 18 months and i got exhausted with all my sources in finding finance. My position was very tough where in it has become very difficult to pay my kids school fees and even passed through very bad times for getting food items at home.in that situation i went to rbl begumpet branch in hyderabad and explained my complete situation to the vp collections. I visited couple of times to the bank and requested to give me some time til i get my job. Unfortunately every month collection executives use to come to my residence and i used to tell the same story. Now after 8 to 9 months, surprisingly all my friends and relatives getting calls from delhi and other places in india and telling them all that i owe amount to rbl and forcing them to pay that amount or forcing them to call me and settle the amount. All my relatives and friends are calling me and asking for the same. Am already going thru a very tough phase of life without jobless and now by this type of calls from debt collectors i lost peace of mind and lost all my good name and credibility in the society. I have been surviving only with the help of my friends and relatives from the last 2 years without job. Now after receiving these type of calls all my circle got spoiled and i lost everything. Kindly guide me how to handle this situation. I will pay the dues but i need some time till i get the job and i settle. Else suicide is the only option left for me.

                                Kindly help

                                Hyderabad.
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                                  R
                                  R@huld
                                  from Burla, Odisha
                                  Mar 21, 2019
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                                  Address: HOUSENO31PANKIKALA, PANKIKANPUR, 208020

                                  Sir myself rahul dwivedi rbl credit card user.in january 2019 i was imposed overdue charges that was unfair. So i called the bank to reverse it. They console me to do it. But they took time and impose another 2500 fine. After that they waver me 750 rs approx. So i again complain. But no one is taking action after giving a lot consolement. I have about 10 call recordings related it. I also complained on twitter tagging the bank. They made me promise no one is contacting me. They are doing one thing only that is imposing fine and fine. It reased upto 12 thousand. Sir i m liable to pay only wat i used.. Plz helpe u r the only hope..
                                  My credit card no [protected]
                                  My reg no (Not active) [protected]
                                  My contact no [protected]
                                  RBL Bank customer support has been notified about the posted complaint.
                                  Mar 30, 2019
                                  Updated by R@huld
                                  Sir I didn't receive any response till today..
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                                    M
                                    MAHENDRANATH THATI 8801555896
                                    from Hyderabad, Telangana
                                    Mar 21, 2019
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                                    Address: Polt 44, Shivaganga Colony, 500074

                                    Iam thati laxmiprasanna new rbl credit not useing but insurance policy debited 12000/- and 720/-and 3380/-amount will debit please please cancel insurance policy and credit card account cancel problem problem please cancel insurance policy and credit card please cancel the insurance policy credit card thati laxmiprasanna
                                    [protected]@gmail.com
                                    +2 photos
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                                      M
                                      Mahendranath Thati
                                      Mar 21, 2019
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                                      Address: Polt 44, Shivaganga Colony, 500074

                                      I am thati laxmiprasanna new credit card debited 12000 insurance policy cancel please please my husband all ready in paying the insurance policy problem this my husband please cancel insurance policy and credit card cancellation please i have problem this not interested insurance policy cancel please please insurance policy not received but debited credit card please cancel please cancel
                                      +1 photos
                                      RBL Bank customer support has been notified about the posted complaint.
                                      I am Thati Laxmiprasanna
                                      New Credit Card end 9907 I am Not Used
                                      You Send the 12000/- And 720/- And 3538.82 Please Cancel Close the my Account
                                      Please Confirm that
                                      Credit card Bureaus That My Account was Close My request Please
                                      R Shield Insurance Premium Cancel And Credit Was Cancel Please Please request

                                      insurance policy cancellation please - Comment #3383593 - Image #0
                                      insurance policy cancellation please - Comment #3383593 - Image #1
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