RBL Bank Complaints & Reviews

Harassment by credit card recovery agent (Mr. Sameer shaikh and mr. Nilesh kadam). I have taken a loan but due to some financial difficulty i am not able to pay my emi. But the recovery agents are harassing me calling all the times. They have visited my house. They have visited my office. They called some of my office clients asking them that i have told them to collect my dues from them. They have also informed my boss about my dues. Now i have been given warning by my boss that he would dismiss me from my work. I have told them that they can contact me at my mobile no. I have also told that i am in process of arranging funds but that it would take time and please bear till then. Today they are threatening to make havoc at my residence and ask my neighbors for my dues.

Hope that necessary action is taken.

My mother has the credit card of rbl bank but i mysel[censored]ses her card and she is unaware of any transactions going on in the card, i also make the payment on time sometimes i might get late but usually i make on time and this month statement generated on 12th feb in which the minimum amount due was 7835 which is payable by 4 mar and i made the payment of 7000 after 2 days but still i am getting the calls from their collection team, again and again, harassing me and torturing me about the payment.

Dear team
Kindly checked this attachment of void sale receipt for refunding my amount rs 1600 in shree ganesh mobile kopar khairane but does not credited amount on my kotak mahendra bank
Please do the needful all details are in void sale receipt provided in attachment,
The transaction was done on 15/02/2019 with pine labs swap machine
Thank & regards
Nilesh b.

Rbl credit card dept., i do not know what operations are you running in terms of convincing customers to buy your credit card. It was mentioned as bajaj finserv, so i went for it.

The following is the worst scam i have seen.

They asked me to buy insurance i have clearly told "no".
I did not know if you credit card sales people have been well taught to communicate with customer, and now i can know that. I clearly said "no" for insurance.
However, i am still being charged for insurance for worth of 12000 since 4 months and the emi will continue for 8 more months.
I have complained raised through rbl super card support, however, they are not resolving my issue. The credit card sales person has activated the insurance without my consent and now they are charging me insurance for the insurance that i did not agreed to pay.
I have called call center to cancel the insurance they keep on saying the lock period is over. I do not know why should i pay for insurance when i did not opt for it.
How can you fool around customers like this end up paying for some of your employee's mistake.
Do not send generic respond as informed to the concerned team.
I would want you to look into this seriously and cancel the insurance policy.
It's a total fraud business you are running (Rbl)

My email id is haroo. [protected]@gmail.com

I am raising this complaint on behalf of my father in law Mr. Banana hari Thorat. I Ihave been raising multiple requests to support team of RBL to deactivate my credit card by still there is no action taken and also I have been charged. This is straight fraudulent activity. Please take necessary actions on this ASAP.
They are fooling customers and making fraud. Strict action needs to be taken on RBL bank.

To whom it may be concern.

I would like to bring your notice that i am getting a call from this number :- +91-[protected] and they are unethically calling me and talking me such a mannerless. They are calling my office colleagues and creating a such a embarrassing situation for me which is spoiling my reputation. There is nothing related to me but also they are dragging me they always change their name and saying they are calling from rbl bank some sonia or neha i dont have any card from rbl still they are disturbing my life by calling others people and spoiling my name. I am married women and it is so humiliating.

Request you to kindly take action against it.

I hope you understand being a married women if they will call my family and official people and spoil my name how much mentally it is disturbing. They are going so much personally.

Awaiting for quick response.

I did cancelled my credit card on feb 15, and he told your account is closed. But i did not got any conformation call or cancellation message. I requesting you close my account if it is not closed.
I am really very thankful if you made my account clsosed

Please help us to get the information asap

My card no[protected]

My mobile no. [protected]

My mail id [protected]@vinyasit.net

RBL Bank

I am extremely compelled to write to you, my name is Ankita Javkar holding a card xxxx-xxxx-xxxx-.6985 I have been using your card since June-18, and have been paying dues regularly. But recently to new to financial crises I had to change my job. Despite of serious financial distress leading to a great mental trauma i have been making the payment as that’s my duty however not an obligation under financial distress....

Hi Team,

I have raised request to close RBL credit card and have cleared the outstanding too it they are not closing it and saying will call you in between 9-6pm and attend your concern and I get call each day but no one respond to it and when I callback it doesn't connect.

When call to customer care the say to email to [protected]@rblbank.com.

This is happening from last 1 month and they are just delaying the process.

And now in this recent 3 days I am getting back to back blank call from the no series 77966***** and 96079***** and when checked on Truecaller it's shows RBL SPAM for all the numbers.

Could you please assist me on this.

I have made complete payment for the total outstanding on my credit card before the 15th feb 2019 (My bill generation date). Still i see finance charges on my card for 1259.91+226.78 (Gst)=1486.69. I have a message from rbl bank that the opening balance is 78853.88 and the payments/credits is 78853.88. Then why am i being charged finance charges. I need a refund of the total finance charges on the account. Also, please close my card asap. I don't need this card anymore. Thank you.

Waiting in anticipation for a quicker and positive resolution.

Thanks
Arun paul
+[protected]

Dear sir,
I have asked for settlement letter from bank for my credit card overdue. The letter then reached me on 15th feb from and asked me to make me immediate payment. Which i told them that i will pay as i was about to get payment from somewhere. On saturday i received call from mr nikhil tomar (Deputy manger-cards collection) and to them i said by monday i will make payment. Today mr vishal ([protected]) and some other agent ([protected]) started calling my relatives and started using filthy and abusive language to me and towards my niece seema. He literally caller her and said "maa chud jayegi" pardon my wording here but he used this language towards a girl.
What sort of recovery agents you (Rbl) has employed

I don't want to receive any call from him
Also i am putting a complaint to banking ombudsman to see him off from his duty
I have all the call recordings as proof of his abusive behaviour

Hi, this is b. Raghavendra rbl credit card holder.. I am using ur credit card since 2 years.. I got rewards points about 28000 points.. I have redeemed my points with extra cash 2050/- for the product fossil watch on dt jan 17th 2019.. But till now i didnt got my parcel.. After several complaints via email and calls they didnt responded and they are simply sending the recorded emails...

Using rbl credit card since 4 month. Set for a limit rs.29897 and blocked international transactions. On 8th feb 2019 happened fraud international transactions. Raised complaint and submitted the disputed form with attached fraud transactions on same day immediately to rbl bank. But till now they have not rectified the issue. The bank is not safe and securely to maintain the credit card. Then how to possible to cross more than limit.
Complaint no[protected]

Hi,

The worst service, with out any prior notice and confirmation from end, they have debited 12000 rupees regarding a insurance policy which i have not opted. And also charged 999 as they informed it will be only 500 rupees per annum.
Request all not to have rbl credit card, seems they are doing this intentionally.
Without any confirmation from me debited 12000 rupess and no service and unable to reach any customer care number and no response from the bank side. The worst and cheap tricks from the rbl bank. Please do the needfull to get my amount reversed.
Regards,
Soujanya

I am writing here for expose rbl bank real face which treat with women customers like abusing threaten on phone call. Rbl bank i received call executive of rbl who started to abusing and using bad words with me on phone. At the same time i lodge police complaint against him and with concern rbl bank too.

This note for acknowledge infuture further proceed legally and under criminal offence for threat women in india. Hope now rbi will help me to against action with rbl

Executive name
Rajesh tyagi
[protected]

From
Ritu malhotra
[protected]

Sir/madam iam ramesh chandar meena iam recived credi card ending no 9301 and used before 15 days but not earn rewards points and rewards point expire date 28 feb 2019 so please solved my credit card rewards point problem iam many times call rbl banks jaipur but not recived my call and many times call execute but not recived my call and many tim thanks

16-feb - 2019

Rbl bank

Collection department

Okhla phase iii, okhla, new delhi, delhi 110020

Dear sir/madam

Re: debt owed to deepika rathore

Account no: [protected]

I wish to lodge a complaint regarding the debt collection practices of rbl bank.
Provide the details of your experience of harassment by the debt collector, "they are not calling me on my mobile or not evening contacting me over the email, they didn't visit my home address they visited my company office and my husbands office address. Many times they called me on myoffice landline, contact me over my clients mobile phones. And harassed me with abusive language and words.

And spoke to a co worker of mine about the debt i owe you. Your representative asked my co worker for personal details about me including my home address and phone number. This embarrassed me and harmed my professional reputation.

I demand this harassment stop immediately.

If the harassment does not stop i reserve the right to take further action as necessary, including making a formal complaint.

Finally, i request that all future correspondence in this matter be in writing.

Yours sincerely,

Deepika rathore

Sir,
Iam shanavaz. I received my rbl credit card two days before.in that 15000 is debited for the r shield insurance purposes. But iam not interested to doing any health insurance. Please cancel the insurance policy. And refund 15000 to my credit card. Please kindly go through it it's very urgent. Pleaee do the needful. Your customer care service is not responding it's very worst.

Rbl bank

Your credit card sells executive talk with me, no one charges in credit card totaly free card still you charge me finance charges, let fee & you regularly interest charge me after i given 50 % payment paid, i am not satisfied from your service kindly cancel my credit card on urgent basis i want to close this credit card as early as possible.

Also i talk on your customer care no. There are no reply properly.

Warm regard
Rajesh izankar
Mob no. [protected]

Hello sir
Miss information has been given by the calling agent that the card will be issued to me free of cost and no charges will be claimed for the first year (Call recording available). I applied for the same on the basis of his deceiving conversation and the card had been issued to me. Now, an statement has been received by me to pay rs.[protected] as member fee + taxes) which was not told by him. I don't want to use the card any more due to false and fraud promise given by your agent. So, it is requested that my credit card bearing no. [protected] valid unto 01/25 may please be cancelled with immediate effect. Moreover, i will pay the falsely charged amount.