RBL Bank Complaints & Reviews

Hello,
I following with rbl bank cuatomer care from 2 months for closure of my credit card i already paid all my outstanding but there customer care ask everytime that you will get call from us but i am not receiving any call from rbl bank they are doing financial harrasment with customer charging high late fees and other charges and more than 10 times i requested for close my credit card but they are not replying.
Pl look into it otherwise i will go to police i have all call recording with there customer care i have all proof how bank charging me.

Respected fourm

As per the below information, rbl bank has issued the health insurance, before providing the same its was informed to me that there will not be any kind of pre conditions as your policy is group policy

But now i m planning for my gall stone surgery and enquired about the cashless treatment the insurance company has started all the unwanted stories

I m unable to contact rbl cust care as everything is on ivr and no human interaction.

Now that doctor has suggested for surgery it costs me 80, 000 rs but the insurance company is not accepting this and unable to connect to rbl bank

Pls help me to solve this

Group policyholder name rbl bank ltd.
Group policy no. 11020060
Certificate of insurance no. 11481945
Plan name group care (Rbl)
Cover start date 00:00 hrs 29-jul-2018
Cover end date midnight 28-jul-2019
Nominee name (Relationship) ms madhumathi n k
Premium paid rs. 5704
(Premium rs 4833.99 + cgst rs 0 + igst rs
870.12 + sgst rs 0 + ugst rs 0)
Premium payment mode single premium

Hi,

My name is kumar shanu
Card no - [protected]
Email id - [protected]@gmail.com
Mob - [protected]

Dear sir,

My card is deactivated due to non-receipt of payment from last 7 months. This happens only due to suddenly some personal & unavoidable reasons came out in my family. Now i should ready to pay this full amount through emi in 12 months.

You are kindly requested to please convert the emi of rs 121135.43/ for 12 months.

I am suffering from financial problem so i could not do the payment without emi. So request again please provide the emi offer for the this amount of rs 121135.43/-. If emi offer will not provide then i could not pay any single painy.

Regards

Kumar shanu
[protected]

Sir mere dwara aeps adhar card se paisa nikalne par 10000/ka ammount mere accunt se kat gaya hai jiska bank of maharashtra account no.[protected] ifsc code mahb0000501 branch belapur bk customer name sandip shinde adhar no.[protected] hai date20/12/2018 ko transation karne par error failure (0204) aur account se 10000/ka ammount kat gaya jiska rrn no.[protected] trasaction id[protected] hai. Rbl bank id rdi13754 vijay electricals & electronics please refund ammount customer account early. Customer mo.[protected]

Dear sir

I am the credit card holder of rbl bank

I have been repeatedly calling the customer service desk to get my problem resolved wherein i didnot get connected to the customer service executive at any time.

Your automated telecaller voice over guides us something #.
What is the use of organizing a bank without proper knowledge.

I want to close your bank credit card immediately.

Raju naidu
[protected]

Hi,

I have got a call from the person who is representing from the rbl bank saying that you have a offer in which bank is providing you a lifetime free credit card (Titanium credit card) having limit more than 1.5 lakhs.

After that i have submitted the documents and i got my credit card after 15 day's. Now i was shocked when it comes to know that my limit is only rs 85000/-
And bank is charging rs 750/- (Annually) for it.

Now why such fake promises are given by the person from bank?

First lie: this credit card is life time free and no annual charges will be there,
Second lie: the credit limit amount is more than 1.5 lakhs.

Name of the person is : shweta
Mobile number is : [protected]

Now it is my request to bank management that please take action against that lady, because she is giving fake promises to customer and if still this will go on, the reputation of rbl bank will go down.

Sir i have given the documents for open the account. And the executive name mukesh give me the cheque book, atm card, pass book kit at the time of documents as on 4th of march 2019.
From that date i ask to nr mukesh and other for what happened about my account which is not open yet. My ikit id is:[protected]
Cust. Id is:[protected]
Account number they given to me is
:[protected]
Please take quick action against him
Branch name chandni chowk delhi.

It is at my utmost frustrated and helplessness situation with which i am raising this complaint. I have made my payment on 6th february, 2019 for my rbl bank credit card through paytm. It's been almost 30 days and yet am receiving calls and mental harassments from the collection department stating that my dues are pending and i didn't make the payment. Have raised multiple complaints with the bank's customer services yet no response. Have checked with paytm and paytm confirms that the payment was successful. Have shared the transaction id also with the bank yet they are incompetent enough to check that instead they harass me over call daily. After some twenty days of my payment only i was told that the payment made through paytm or any other wallet is not acceptable. I was not informed on this neither by bank nor by it's representatives anytime before. This mental harassment is increasing day by day which may force me to take some life changing extreme decisions. Rbl is one such bogus bank ever. Please don't bank with them.

I don't like to use my credit card anymore. Wanted to cancel it. I have sent an email request for cancellation of my credit card with my card details. Till now no response. Also poor support from customer care. They have service to block the card but not for cancellation of the credit card. Really distressed. No one should misuse my card in future. Kindly do the needful.
Thank you

Dear sir,

I am writing with this regards to my credit card bill payment. My credit card number is [protected] i recently received a bill of amount rs. 116000

This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months & i lost my job and not getting job for last 6 months we borrow money from friends and relatives for surviving, so i do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

I can able to give 20% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 10 business days. More than 20% is not affordable for me in the present situation.

I am ready to settle this as soon as i get the confirmation from your side.

Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

Please reach out my number: [protected]

Thanks,

I am a rbl credit card holder (Card no. [protected], shekhar jayakumar m). I have requested for the super card protection policy cancellation. But the concerned department have told me that the said policy will be cancelled til 05/03/2019.. Inspire of mail for card cancellation there is no revert from your office for policy cancellation. So this is my last request that please look into the matter and do the necessary action as soon as possible.

Looking for a favorable reply from your side.

Note : please intimate me through email only as my registered mobile number is not in a working condition. ([protected]/[protected]).

I am u r credit card customer 5239. 5045 0680. 9162
As i have suffered from parylis attack on 9 th dec 2018 and i have already informed to u r bank and as i found that caller from u r side person [protected] sending me threating messages on whattsaap and text messages and on call his language very rough and as per my knowledge only last month due pending and second time i am launching my complaint to rbl bank... If action not taken by rbl bank and if any thing happened to my health bank is responsible for it and i am seriously thinking to go to police station to launch complaint against him... I want to know what bank going to take action on him or not and legal notice going to give to this caller by my advocate

Dear sir,
Im using rbl credit card about two years, and i paid my all bills. I requested the bank to stop the credit card due to unsatisfied customer support and unnecessary taxes and fees on november 2018. The concerned customer care told its stopped, but the card is still active and levied some tax on my tax. After paying full bills of the card i requested the customer support to stop my card but they didn't do it. Still it generating bills without using it.

My credit card number is:
[protected]
Name: shaileshbhai Ramanlal shah
I have applied loan through credit card but it still resist me in my loan process just a irresponsible work by you.
I have already pay my remaining amount to RBL credit card at 07/11/2016. but it still shows remain. Please resolve it as soon as possible just because i need it on my loan process.
See attachment.

Hi,

I have lost my credit card in 2018 and have requested to block and eventually close my credit card. It has been more than a year and they are yet to close the card despite multiple complaints and requests for them to close the card with immediate effect.

With their sheer negligence and lack of professionalism, they have delayed the cancellation, added annual fee for the card that i do not have and are adding...

I had taken loan of rs.1, 00000 from rbl bank through money tap application and placed a request for pre closure of the same, as per the instructions of customer care, pre closed the same on 10.12.2018 for rs.84418. However my january 2019 statement still showing outstanding amount of rs.79625 and min amount of rs.6594 (Rs.6594 is wrong calculation) informed the customer care, they assured me they will correct the same in february 2019 statement. Now i received february statement, again outstanding amount is showing as rs.79215 and min amount due of rs.4884. I have not done any transaction at all. Simply they are charging me saying deferred payment charges and financial charges in the statement. I have raised compliant, but no proper response. Kindly do the needful on priority.

Rbl bank callers from the sales and marketing team are giving fake promises to complete their targets. When you discuss about such promises given by the sales & marketing team members then customer care executive says that no such offers or benefits provided by rbl super card. I have audio recordings for the sales & marketing team member's call, could somebody please suggest what shall i do further?

Thank you!

Hii sir my name is rajasekaran s i have received your r-shield policy bundle insurance on your bajaj finder rbl bank
Supercard. This bundle is three policies basic concepts 12000/-
Will be dabit from bajaj finserv rblbank supercard within2working days. So finally
I don't
Want insurance policy. Please cancel it. I need quick response.

My email address - [protected]@gmail.com

My contact number - (Protected)

I am B Venkatesh, has been used RBL Bajaj Finserv platinum super card for 2-3 months, after they looted huge interest around 14-15% on due, i have approached their customer care which is the worst among in the world of credit card and do not wished to continue their fraud services.

After clearing all out standings, i have placed to stop all services of my credit card and cancel my account. My first approach to their customer care was on 19th February for which they said it takes 3 working days.
My second approach was on 23rd February for which they said it is under process and soon i will get phone call from their cancellation dept. seeking for confirmation.
My third approach was continuously from 26th February to 1st March, every day they were informing that their team will call me...but neither calls or any kind of communication have been received from them.

I have placed multiple emails to cancel the card, so far there is not even a single reply from them..

And today 5th March i called their customer care again...their representative Ms. Shruthi was so rude with me and she is suggesting me to call them again and again until my card account closed.

Eventually, my request to you is i have cleared their every penny and there is no single paisa is due from my side...i request you to kindly look in to the same and help me to close my credit card account earlier. And also teach some lesson to these RBL looters.

regards,
Venkat Bomma
M: [protected]

Fake and cheating company rbl bank y you not response and why not solve your problem. Your cheating tamilnadu people’s. Rbl bank please #go back tamilnadu.

How to i complaint in your rbl bank service telling procedure.

Then [protected]@rblbank.com that mail no response very carelessly seeing your team so you send another good response person contact number and mail id any