RBL Bank Complaints & Reviews

Dear sir
This is manoj salavi had applied for rbl platinum plus super card. Thank you for your service that i confirmed for the card but due to some miscommunication with one of your customer care ok to r shield insurance which i understood to my card mobile aap.
So kindly cancel the above mentioned insurance for the below given applicant card no. [protected].
I need immediate solution for this problem.
Contact e mail. Manoj. [protected]@gmail.com
Mob. [protected]

As requested by the cc person to pay a minimum amount of 12500, which resulted in the payment of the same amount from my side. The person assured me that once the payment is reflected in the bill, he will proceed the request of my settlement.

After a week of calling, no action is taken against the request and again the bill for the next month is generated. This misleads the customer to pay the next billing amount cycle.

As am not in a condition to pay the debt, still the person asks every month to pay the minimum amount and assures to settle the account further.

This action is not taken seriously and hence i will not be able to pay any amount from the bill generated.

This is so uncooperative from their side.

Please do look into the issue seriously.

Dear rbl team,

I am contacting you in regards to my account with your company, account ([protected]). My total outstanding was 1, 45, 347.9/- as per last two month statement i am making your payment, on 28th september i made your made payment of rs.6600/- then 5th october i made it again 38, 748/-and then i made 47, 000/- on 24th november as per your last statement my total outstanding was showing 99, 999/- i made 47, 000/- on 24th november according this my balance is 52, 999/- now day before yesterday i got your statement on mail i checked it properly there is mention charge off manual zeroisation so discuss with your customer care executive related same she said your card was settle so without any intimation on call & letter & mail how could you settle my card i am not denying to make your payment and i did not discuss anything about this before so why you settle my card please tell me what is this..? I want to remove charge off from my card and want to make your full payment so please tell me what should i have to do for this.

According to my understanding of the fair credit reporting act, your duty as a creditor is to accurately report on all accounts and to correct any and all mistakes as found by your accounting department or by myself as the consumer. I thank you in advance for upholding the federal law as dictated by fcra, changing my account status to current, and removing the charge off immediately.

I am writing this letter to request a goodwill adjustment to my credit report in regards to this account and a removal of the charge off from my report.

Thanks & regards
Anuj kant gautam
[protected]

Hi sir my name is sivapraveen I have received your r-shield policy bundle insurence on your bajaj finder rbl bank supercard.
This bundle is three poliCies basis concepts 12000/-
Will be debit from bajaj finserv rbl bank supercard within two working days
So finally I don't want insurence policy please cancel it. I need quick response

My email address - [protected]@gmail.com
My contact no - [protected]

My name is manoj kumar pushkar my credit card is platinum... When i was apply a credit card that time received a few calls about services like insurance and yearly charges, always denied everything but that girl told me only one time charge so i was said cancel this card but they issued a credit card... After that i was call on customer care they said this amount is refundable if we used 80000 a year... But we are not received any amount even they charge same amount this year also... This is a fraud because if they charge highly interest on your credit cash along with that yearly fees and insurance charge... Whyyyy even customer denied this is a fraud... Please take a action against this otherwise i surrendered this card... My contact number is [protected]...

Dear rbl team
1. Rbl team confirmed me titanium delight card with annual fees-750 but i received platinum delight with annual card fees of 2000/inr. And when i got a confirmation call after receipt of card that time also i informed the same and your team person said that we will wave of your annual fee for first year but still after that i got statement of 2360/inr
2. I informed to rbl team that i need credit card with minimum limit of 2 lacs. Even after getting card confirmation before dispatch i informed to not to dispatch my card if limit is less then 2 lacs. I said pls mention my comments in feed back/confirmation form that customer refused to accept card with limit less then 2 lacs. But even after this conversation during confirmation call before dispatch, rbl team provided me card limit which is 36000/- only.
And this is happening 2nd time. Now my experience with rbl is worst till now.
And after receipt of card when i got confirmation call from service team that time also i convey the same and wnat to return/discontinue my card.
And now i really frustrated and hate to have any relationship with rbl.
This is the worst bank ever according to me.

I have raised request 4 times for my credit card cancellation but they are not cancelled that. They are simply telling we have raised the request with in 3 working days your card will be closed but 20 days completed but card is not cancelled & i have two card now this problem will not resolve me we are going to cancelled my all cards i am not interested to your bank relationship please make it soon

My details:
Last 4 digits card number:9245
Name: m srinivas
Mobile number:[protected] [protected][protected]

Payment of rbl bank credit card ending with 7629 is is made by me by chq of bank of india amounting to rs 2300/- which is not been presented in my bank for clearance n it's third time i m facing this problem n getting calls from call centres every 1hour regarding payment payment is been made in drop box of crawford market branch i m being charged for late payment unnecessary due to banks mistake customers r facing either staff is in appropriate or the bank is not proper they just want to charge penalty from customers

Hello! I don't want to use my credit card anymore. Issue is not resolved.
It's very disappointing. Received message that could not able to connect you. I can't believe only calls from your service could not be connected. Till now i didn't receive any calls. Getting messages only like cancellation could not be processed. So smart you are. When you need to sell your credit card, will call many times. But when we want to do cancellation of our card, you find very difficult to reach us. Really distressing. Do something for my credit card cancellation. Thank you

A. Amuthasanthi,
[protected]

Sir mujhae apna rbl card close karwna ha sir main kitne din call center call kr rha magr koi response nhi dey rha plz sir mera card close krwa dijya due pay tab bhe mera main ay rha h ki aap paise jma kriya jab card close ha tu lpaise kis bt ka pay kra plz help me sir ek bt aur humna apply bhe apna aap koi finacer aur mera ko dey chla gy aur unse bola fincer na aap eis card se100rs ka kuch praches kr laey apka card activate hu jay gay aur kuch mahine bt company apka itna pament jma nhi kra ha 8000 rs jama krna ha ya company fraud ha kya main fir likhwna wala rbl bank cerdit ka pay police fir kawna wala hu mera card close hua tu [protected] [protected]

Hi,
I have always maintained a stance to clear my bills every month. However this month since i am between jobs I couldn’t make the payment on the 8th of this month but be sure you will receive a payment (including your late fee) by 15th of this month. However even on those months i make the payment well before the due date, your collection agency staff calls me from the 20th of every month coaxing me to pay up even though my due date isn’t up for next two weeks. Making calls after 7 pm is illegal under the guidelines put down by IBA and calling a customer 10/14 days before the due date and coaxing for payment is even more uncalled for. Clearly RBL doesn’t follow it. This is the first time i have delayed a payment by a week and i get an SMS from a debt collection agent to keep the due amount in cash @ my residence. After I make the payment I am going to mark a copy of this to the bank obudsman that how come a bank is at a liberty to send debt collection officer @ home in a week of delay instead of putting late payment charges.
Regards,
Kamalini Mukherjee

Dear Sir /Madam,

WE NEED HELP ! PLEASE HELP US... NEED URGENT HELP...

We would like to bring in your notice that RBL Recovery TEAM IS DOING RACSIM, RELGIOUS COMMENTS, GIVING MENTAL TRAUMA TO MY PREGNANT WIFE, MY COMPANY CUSTOMER & BEING VERY ABUSED TO US ETC.

1. WE DID NOT TAKE ANY LOAN FROM RBL Bank.

2. one of our Relatives had Taken Loan and we were not aware of this loan nor we were guarantee for this loan...

3.HOW RBI As Giving My CIBIL details TO THAT Recovery Agency were we are not involved.

4.How Can they call my Company customers were they dont have any link to us.please take this Matter in media

5.We went police station for complaint but police is not doing anything...

All RECORDING has been attached ...

Rbl recovery number...
[protected]
[protected]

You can verify they called our Customer
Bhopal-[protected]
Abdul gani-[protected]

MAIN THING IS THAT WE DONT HAVE ANY INVOLVEMENT IN THIS MATTER.

We have proof all Recording whenever required please mail us so we can forward here I am not able to attach recordings

THANS AND REGARDS
DR NASREEN PATHAN
FARHAN WAGHU

Hi im md hussain abdullah i haven't applied for any card protection plan but i got this automated message"for activating the facility of card fraud protection as a part of r shield program on your bajaj finserv rbl bank supercard. This is the application no 1cppcpp1." please cancelled it as soon as possible

So please cancelled this plan from my card

Thank you

I have called to customer care to close my rbl bank credit card in last two month. I am giving seven phone call ten email sending very disgusting service. Stil i am facing problem. Card taken with in 5 months and no purchasing but there employees are pathetic. Please call me otherwise i should go for further action it’s very very worst pathetic service?,

Hello,
I following with rbl bank cuatomer care from 2 months for closure of my credit card i already paid all my outstanding but there customer care ask everytime that you will get call from us but i am not receiving any call from rbl bank they are doing financial harrasment with customer charging high late fees and other charges and more than 10 times i requested for close my credit card but they are not replying.
Pl look into it otherwise i will go to police i have all call recording with there customer care i have all proof how bank charging me.

Respected fourm

As per the below information, rbl bank has issued the health insurance, before providing the same its was informed to me that there will not be any kind of pre conditions as your policy is group policy

But now i m planning for my gall stone surgery and enquired about the cashless treatment the insurance company has started all the unwanted stories

I m unable to contact rbl cust care as everything is on ivr and no human interaction.

Now that doctor has suggested for surgery it costs me 80, 000 rs but the insurance company is not accepting this and unable to connect to rbl bank

Pls help me to solve this

Group policyholder name rbl bank ltd.
Group policy no. 11020060
Certificate of insurance no. 11481945
Plan name group care (Rbl)
Cover start date 00:00 hrs 29-jul-2018
Cover end date midnight 28-jul-2019
Nominee name (Relationship) ms madhumathi n k
Premium paid rs. 5704
(Premium rs 4833.99 + cgst rs 0 + igst rs
870.12 + sgst rs 0 + ugst rs 0)
Premium payment mode single premium

Hi,

My name is kumar shanu
Card no - [protected]
Email id - [protected]@gmail.com
Mob - [protected]

Dear sir,

My card is deactivated due to non-receipt of payment from last 7 months. This happens only due to suddenly some personal & unavoidable reasons came out in my family. Now i should ready to pay this full amount through emi in 12 months.

You are kindly requested to please convert the emi of rs 121135.43/ for 12 months.

I am suffering from financial problem so i could not do the payment without emi. So request again please provide the emi offer for the this amount of rs 121135.43/-. If emi offer will not provide then i could not pay any single painy.

Regards

Kumar shanu
[protected]

Sir mere dwara aeps adhar card se paisa nikalne par 10000/ka ammount mere accunt se kat gaya hai jiska bank of maharashtra account no.[protected] ifsc code mahb0000501 branch belapur bk customer name sandip shinde adhar no.[protected] hai date20/12/2018 ko transation karne par error failure (0204) aur account se 10000/ka ammount kat gaya jiska rrn no.[protected] trasaction id[protected] hai. Rbl bank id rdi13754 vijay electricals & electronics please refund ammount customer account early. Customer mo.[protected]

Dear sir

I am the credit card holder of rbl bank

I have been repeatedly calling the customer service desk to get my problem resolved wherein i didnot get connected to the customer service executive at any time.

Your automated telecaller voice over guides us something #.
What is the use of organizing a bank without proper knowledge.

I want to close your bank credit card immediately.

Raju naidu
[protected]

Hi,

I have got a call from the person who is representing from the rbl bank saying that you have a offer in which bank is providing you a lifetime free credit card (Titanium credit card) having limit more than 1.5 lakhs.

After that i have submitted the documents and i got my credit card after 15 day's. Now i was shocked when it comes to know that my limit is only rs 85000/-
And bank is charging rs 750/- (Annually) for it.

Now why such fake promises are given by the person from bank?

First lie: this credit card is life time free and no annual charges will be there,
Second lie: the credit limit amount is more than 1.5 lakhs.

Name of the person is : shweta
Mobile number is : [protected]

Now it is my request to bank management that please take action against that lady, because she is giving fake promises to customer and if still this will go on, the reputation of rbl bank will go down.