RBL Bank Complaints & Reviews

I have applied for rbl credit card i got apporved and executive collected my documents and verification too done now its show me unable to process it doesn't meet policy criteria i really doknw y u guys doing like to collecting all documents and reject my credit card application my application number is #cc99al9al6... I[censored] guys can't approve my card when y ur collecting it please make it possible to get my credit card as soon as possible

I am taken personal loan in rbl trichy through mr.meeran and mr.manoj but not yet welcome letter got. they are not respond me. after taking loan i contact both of them they are not attend the call. now i want account statement i contact customer service they asked loan account number i dont know account no. so please send account statement to my mail id [protected]@yahoo.com

My problem hadn't resolved yet. It is continuing month on month. I need this forum to voice out our grievance even more sitting know strongly. We do believe this forum is totally public oriented
This month also i started getting calls nothingg less than ten calls a day and this is no exaggeration. They say you have exceeded the limit l. While using the card no message comes out even structure usage we don't get any alert stating overlimit. But suddenly the contain m collection agents call and as usual in a unprofessional rude way they talk to the customers failing to understand we are their back bones. Same day back to back they call. If we cut the call they call from different different numbers
It's the rbl management to look into it. They cannot sit back and relax after outsourcing the collection dept to unprofessional ppl. The statement shows sine finance charges which i am not aware. Hence it's credit limit exceeded. Is it not the bank's responsibility to alert the customer? Why is it not deducting the finance charges and site the limit accordingly. This is the way they cheat and exploit. I demand an explanation from the higher authorities

Hi.

My name is didar singh and i have been suffering a lot due to harassment of the collection agency.

As discussed earlier i was told i am getting a loan of 42000 and then they send me the card and told me that this is a loan. They gave me 12 months emi option which is over email.
Now i got the card on 26 june and on the 02nd of july they send me a message stating that your outstanding is 45000
I called the bank, they told me that this is the interest on the total amount.

I got confused and then again i got another message stating that the total outstanding is 49000

As it was said to me to pay the emi every month starting 25 july of 3850 and this is for the consecutive 12 months.

Due to this i refused to pay anything and created a dispute.
Now these people are harrasing my wife and they came thrice to my place and threatened my wife.
I was out of town and i am jobless right now so i am trying. My best to deal with my expenses.
My home loan emi are also important and i have to take care of that even.

Now as my wife said to them that i am out of town still they discussed the loan with her and my neighbors as well.

As per rbi guidelines they can't harass and disclose the debt to anyone else, but they did.

My wife is very much threatened and feeling scared because of this. These guys are forcing her to pay and they used abusive language.

Now if anything happens to me or my wife then rbl bank is responsible for everything.

I have written docs which can. Prove that they are harrasing me and my wife.

I told them to send me the legal notice still they refused.

I am keeping this as a copy as well with me and will submit to the police station and will give it to the neighbors as well.

My brother is a lawyer and one of my friend is in a media house. I can take any action but still i am not doing it.

I want a quick call back from the bank and till then if anyone comes to my place and if anything goes wrong with us. Rbl bank is responsible for that.

My card number is ending *9780

Before issue of my card ending 0261 i was being told that is absolutely free for one year but after the issue of card i was charged for insurance and membership charges. As i never asked for any insurance and i was not told about any membership charges before so this is wrong practice by rbl.
As i had not even generated any pin even so you are kindly requested to cancel my charges of rs1000.00 as early as possible

I got a offer for bajaj rbl supercard in last month.
Its been 1 month but they cant deliver my card on my address and every time it was returned back without my concern.
And last week i got a message to pay membership charges
How can i pay such amount with a card.
Resolve this issues otherwise block this card and close my application.
Regards

With reference to my card number [protected].. I have been repeatedly harrassed by your collections agent just for missing one payment.. He said his name is harish but did not provide his employee id number.. He said that it was you are not able pay minimum payment then why u did swipe the card do you think it's your father money and he was screaming to his core.. I would like to involve a lawyer and take up this issue to the court. I was anyways planning to pay the full outstanding amount and close the card by next month.. Collection agents even dont have basic manners.. When someone defaults due to unavoidable situations they cross their limit..

Hi team,

This is regarding the transaction of my credit card no. [protected]. I haven't received the payment of amount rs. 2110 which was sent by the flipkart seller on 14 or 15 of jan 2019.
Could you please investigate on the same as the seller has confirmed that the same has been debited from his account and refunded in my card on 14 or 15 jan 2019.

Regards,
Astha
Mobile no. [protected]

Dear bank
I am sanjeev zetly, my last 4 digit card no. 4080 is this. Due to some medical happening and severe loss in my business i was unable o pay the amount which was used for this card.
Th collection department using abusing language with everybody touched with me. The collection agency calling continuously to my all relatives my old father and my office friends and using abusing language and torching my relative and threat my sisters also.
They are using abusing language to my sister and threat for misbehave in market. Request you to kindly take step. They are dialling with[protected] and so many different numbers to all of them.

Regrds
Sanjeev zetly

Respected sir or madam:

This is to inform you that i want to close the credit card account that i am holding with your bank at the earliest. Please close the following account in my name:

Name on the card: _inayatulla h shaikh
Account number: _[protected]

The new credit card. I am not used. You send the big amount bill 1496.10 rs please send me an acknowledgment letter after closing my account. Also, please confirm that it has been notified to all the related credit card bureaus that my account was closed upon my request.

If there are any dissimilarities between my records and yours, please contact me by mail at my email address below or by phone at my mobile number[protected].

Inayatulla shaikh

I have raised 2 times for closing credit card but simply they said your mobile number is not reachble but my mobile is always in full signal and working condition but i dont know why they are updated like that i think they are simply trying to escape with simple reasons. But finally i would like say that one thing that is i have given request to closing of credit card so please do considered my request and close my credit card

Mail id: gopi.[protected]@gmail.com
Phone number [protected]
Card last 4 digits 4756

I am unable to create the login account at rbl reward portal (https://rewards.rblbank.com/register.aspx). i have taken 8 - 12 alphanumeric, include 1 number & 1 alphabet. But i am receiving all time same error. I don't understand, why am i getting this error. Are this portal is fake? According to me this is not a genuine issue. If possible, please resolve the issue at urgent basis....

Rbl marketing people are calling me every day and torching me to take there credit card. I said many times, i am not interested in any credit cards and not to call me again and again. But no use, they just ignoring my words and keep on calling me every day. I am really getting mentally disturbed with this phone calls. I started blocking there numbers but everyday they are calling me from different numbers. So, there is no use of blocking the numbers. I even said i am going to give complaint against rbl bank but they are not minding my words.
Please help me to come out this bad situation.

My credit card is newly activated by this month 03.01.2019 and is being used by me via online and card swiping method. I have received message stating that "as per your request, r-shield insurance program has been activated" on next few days. I have sent a mail regarding the same to rbl consumer compliant mail ids on 09.01.2019. Even though, they have sent mail on 10.01.2019 stating that "r shield program" is activated and product price is rs.15000/-.. Without my knowledge they have activated the insurance program.. I have conveyed the same.. But there was no action taken from their side. Now, rs.15000/- has been added into my account and need to pay the same. Please consider this complaint sympathetically and do the needful, as i haven't given my consent to activated this insurance also rs.600/- deducted for activated theft program. Kindly revert the total rs.15600/- immediately... I am sure about i didn't give my consent to activate the said programs...

Sir, my credit card not working while try to purchase. Am using rbl world super card my card number [protected], my card is not working, after changing my normal card to world super card, my old card was working properly, after activiting new card i cnt use it. When try to swipe.. The machine displays do not honor error message. Please do need full.. Please make it working

I bharat bhushan here by to complain that my credit card has been blocked. It was blocked even without informing me. Last payment was done on dec 2018 of 6000. Kindly unblock my card as i use it very often. Its not the rule of your bank that you can block my card like that without taking detail without telling me!! Unblock it so i can pay my bill on time.

Dear sir,
I am shubhrajyoti patra, applied for rbl credit card. Thank you for the your service that i am confirmed for the card. But i dont know why and how a service has been activated name r-shield bundled insurance and card fraud protection. Which i understood after getting a message to my mobile number.
So kindly cancel the above mentioned insurance for the below given applicant.shubhrajyoti patra, number-[protected]reported many time this problem to your head office but still no improvement. I need immediate solution for this problem otherwise i don't want a your credit card support. I ready to surrender your card if there is no responsible.

Sir i am raj kumar das having unfortunately rbl credit card customer. Sir since last month rbl credit card reward department are not giving my reward point to redeem when i have already sufficient 9600 aprox reward point in my account.
They again and again try to consul their fail.
When customer should be fine late payment/ minimum payment why they not?

Hello,
I would like to open a dispute regarding fraud on the card. The unknown transaction of rs 22135, and rs 210 has been made on the rbl card number 5958. I am attaching the copy of the fraud.. kindly investigate and do the needful.
I would like this matter to be resolved as soon as possible and make sure this type of fraud should not happen in future..
Following points need to be answered.
1)With all the security how this has happened?
2)Without use of otp how the trasaction has been successful.
3)Are all the online security is fake?
4)By when it will be resolved??
Hoping to get answer for all my queries as soon as possible.
Thanks
Sharvari

As i am writing this mail to you after several calls and mail draft were initiated by me to rbl bank, where i couldnt get any response and resolution to my issue..

Requested several times for foreclose my newly issued credit card account of bajaj finserv rbl bank platinum choice card from immediate effect. Due to some personal reasons i will not be able to operate this credit card account.

As i trust banking services still, i would like to make the issue clear here for a quick resolution and response from you atleast.