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RBL Bank Complaints & Reviews

www.rblbank.com

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Updated: Dec 18, 2025

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Bad 😕 It seems that RBL Bank has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Address: New Delhi, Delhi, 110059

Website: [email protected]

As i have been issued platinum credit card bearing number #6639 last four digit number of three online transaction on my credit card transaction details first (A charge of inr 4, 999.00 has been initiated on your rbl credit card ending with 6639 at www yesbank in on[protected] at 02:46:03 pm ist. Your available limit is inr 26, 335.69.) second (A charge of inr 4, 999.00 has been initiated on your rbl credit card ending with 6639 at abipbl on[protected] at 02:53:47 pm ist. Your available limit is inr 16, 337.69.) third (A charge of inr 4, 999.00 has been initiated on your rbl credit card ending with 6639 at abipbl on[protected] at 02:53:49 pm ist. Your available limit is inr 11, 338.69.) i called to rbl customer care they said wait for three days but still not received any call from rbl cust care side so i'll requested to you kindly find the dispute form and reverse the amount. Thanks & regards
My mobile number-[protected]

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Jinal Chokshi

from Mumbai, Maharashtra

Dec 24, 2018

I am getting unethical calls from RBL bank for credit card outstanding with various abusive languages and calling on my official landlines to harass me. i am mentally suffering from this kindly take necessary action.

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Address: Mumbai City, Maharashtra, 682024

Hi i have been your customer since february 2018. I have tried to make payments every month and if not make the minimum due atleast. Last month i paid 7000 which was the more then the minimum due amount and this month 8000. My issue is a collection agent by the name o[censored]nni[protected] has visited my house directly and informed my parents about my credit card details. When my dad calls me up i asked him why he has not checked the system before going to my house he said it was because i don't pick the call. To be correct i picked the call when he called on 18th and i told him i will make the payment which i did on 19th and inspite of this without checking system he went to my home. My question is why was my parents informed about my private information. Why did this agent visit my house without checking the system. I am being hounded by calls til today by your agents. Why is that happening. Don't you inform your agent once a payment has been made. Hence posting this complaint.

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Address: New Delhi, Delhi, 110025

Website: www.Rblbank.com

I tried to register a complain in their cardservices, e mail stating the facts, asking for a waver of the late fees and finance charges as i was not a defaulter.
But they refused to do the waiver.
I want to clear the payment of my credit card but not able to pay finance charges
Which is very high.
I request you to please help me in this matter.
Regards
Mohd Avesh

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Address: 110096

Website: www.redcarpetup.com

Hi
This is Eddie from Delhi I have a card which is stating as RBL Credit Card
but exactly a company name Red Carpet who has done a lot of frauds with customers it will also count on you cause you are their sponsor worst service scammer why would i have to wait to generate my new limit. I Share my mobile number and all my identity information with them and then they provide a card i paid every amount and on time even before the due date but i m not getting the service which was promised plz look into this matter and one thing i dont know i did every payment and the mobile number i shared which was registered with someone else i don't know who then why my credit score goes down and i took 10000 in which the emi amount was minimum 1050 per month i cleared with in 4 months and also they are asking for money to reload and when i refused as i have already paid amount with interest and charges then they aresaying that your card will be reloaded after 3 month and my card have been blocked for 3 month what the hell
such a big scam on your name if they are paying you well then this is ### politics and you the so called Big RBL BANK in india you are also involve and for now i dont want it anymore but i have a some screenshots and call recording i m going to esclate on social media also

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Address: 560091

Website: www.rblbank.com

I got my new credit card and card protection scheme had activated but i applied for cancellation then i received a call from rbl bank telling the process was for cancellation of the card protection plan but later after few min i lost money of rs 30000/- and the person had all my information, the bank is sharing all our info to the third party or the bank is behind tis fraud transaction

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K

kstar19

from Benaulim, Goa

Dec 24, 2018

I've registered my card successfully and set the 4 digit pin. But whenever I try to do any online or merchant transaction, the transaction always decline.

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I purchasd a mobil wth no cost emi in flipkart. At that tim i cal to rbl customr care, if there is any other hidden charges fr it? Or only the emi seen in flipkart. Rbl rplies no otjr charges. So thn i cal to flipkart, they also said no othr charges. Only th emi in seen a that ofr. Bt nw i get the detail card statmnt there bank charges extra fr the emi

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Address: Mumbai City, Maharashtra, 400703

Dear sir/madam
Myself deepika salvi using credit card of rbl bank since 2 months i m continuously getting minimum 10 calls a day for payment reminders. They even call on sundays since morning 9am to evening 7.30pm they are calling. Its so embarrassing. If i am paying minimum amount due to credit card then y am i getting calls for reminder. There is no over limit not late payment still these call centre person is literary harassing and torturing me while i am working in a company. I need to escalate this issue to the govt. Kindly help

RBL Bank customer support has been notified about the posted complaint.

Dec 28, 2018

Updated by Deepikasalvi We however request you to note that since your card account is overdue for payments our collections team has been constrained to follow up on the same.
1. WHAT DO U MEAN OVERDUE?
2.IF I AM PAYING MINIMUM AMT AS PER STATEMENT GIVEN BY YOU DOES IT MEAN I M IN DEFAULT LIST?
3.WHAT IS THE MEANING OF DEFAULTER? AS PER ME DEFAULT MEAN A PERSON DO NOT PAY ANYTHING TO BANK, STILL I M PAYING MIN AMT ON OR BEFORE TIME.
4.IF I M PAYING MIN AMT DONT U CHARGE ME ON REMAINING AMOUNT? OR IT IS INTEREST FREE?
5.OVERDUE MEAN IF I HAVE A LIMIT OF 10K AND I HAVE UTILISED 11K M I RIGHT OR WRONG?
6. I AM USING CREDIT CARD OR KOTAK AND AXIS FOR WHICH I AM PAYING MIN AMT ONLY, TILL DATE NONE IS CALLING FOR REMINDER AND BANK HAS NOT MENTION ME IN DEFAULTER LIST.
7.WHAT DO U MEAN BY REMINDER??? HOW MANY TIME A PERSON GETS CALLS? PER DAY I AM GETTING CALLS MIN 8-TIMES FOR WHICH I HAVE SENT YOU SCREENSHOTS(INCLUDING SUNDAYS)
8.I HAVE MAILED ALOT TIMES YOUR CALL CENTRE NOS NOT CONNECTING AND ALL MAILS GETTING BOUNCED? I HAVE A PROOF FOR THE SAME.
9.I THINK I SHOULD RESIGN MY JOB BCOZ I AM ONLY ANSWERING YOUR COLLECTION DEPT CALLS, YOU GUYS PAY ME SALARY COZ MY COMPANY WILL NOT PAY ME SALARY FOR ANSWERING YOUR CALLS. M I RIGHT?
10.I WANT TO CANCEL YOUR CARD AS ITS A HEADACHE FOR ME AND KINDLY NOTE I WILL NOT PAY A SINGLE PENNY TO U ALL YOU HAVE TO WAIVED OFF ALL THE OUTSTANDING AND NEED A APOLOGY LETTER FROM YOUR END STATING OUTSTANDING WAIVED OFF WITH CLEAR TRACK RECORDS AND APOLOGY FOR HARASSMENT GIVEN BY COLLECTION DEPT BY CALLING CONTINUOUSLY. IF YOU GUYS ARE NOT CAPABLE TO DO SO WE SHALL GO WITH THE LEGAL FORMALITIES SOON.
10.Ms. Rozina Sehgal, ENJOYING HER HOLIDAYS, AND PRIYANKA IS LEAST BOTHER TO ANSWERS CALLS[protected] SHE MUST BE ENJOYING TOO.
11.HOPE YOU HAVE REFEREED JAAGO GRAHAK JAAGO COMPLAINT NOS AND ALSO POSTED ON CONSUMER COURT.
12.I WANT AND REPLY ON ALL 11 QUERIES/ QUESTIONS ON HIGHER PRIORITY.

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H

Hemendra babu

from Visakhapatnam, Andhra Pradesh

Dec 21, 2018

We have paid credit card payment and intrest amount they are showing still balance due please take issue and solve the problem

continuously calling for reminder harassment - Comment #3304106 - Image #0

Hemendra babu's reply, Dec 20, 2018

They are sending messages and payment due please clarify and close the card

Hemendra babu's reply, Dec 20, 2018

Updated email address
[email protected]

K

Kiranabc

from Bengaluru, Karnataka

Dec 21, 2018

I newly got rbl maxima cc they told me that wecome 8000 rewards u will get your first transaction but am not getting single rewards point also please help me out. I tried to contact customer service it won't connected. My mobile no. Is [protected]

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Address: Gurgaon, Haryana

They all me at least 50 times a day, i have used the card, and made large payments, which will reflect in payment history. The collection agency put me on a emi plan, of approx 30k per month. I have made regular payments, but fr last 2 month due to travelling, delayed payments form my clients, the payment delayed.

They are harassing me & my family like hell.. Feel like i am a criminal. Non stop calls & visits.

Please help

+1 photos

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S

Siddharth Ranpise

from Mumbai, Maharashtra

Nov 30, 2019

Third class bank RBL

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Address: 110067

I am holding rbl credit card no [protected] and taken loan on credit card loan no. [protected]

I have deposited inr 3, 87, 417/- to close my loan account to foreclose the loan account but bank did not close my loan account and continued to deduct monthly installment from amount deposited in loan account

I have raised a request for refund extra amount deposited in my credit card loan account. (Its almost month since i raised request for refund of amount with rbl bank)

I have received call multiple time from bank to confirm whether i want refund or want to adjust extra amount. I always told them that i need refund of extra amount to be deposited in my loan account.

To my surprise, the amount was not refunded to me and my request was cancelled without my knowledge and the amount was adjusted with my loan amount.

When i asked to refund extra amount deposited in account then they adjusted remaining amount with my principle loan amount.

When i again call i was told that access amount will be credited to my account by 6th dec. 2018 but amount was not credited to my account and it was again told me to wait for another two days.

I would request you to kindly look into the matter and refund the amount.

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Address: Mumbai City, Maharashtra, 400706

I m gunaraj stephen i got bajaj finsery rbl credit card but i dnt want to use i didn't liked as it was forcefully given to me falls commitment & telling that when issue the card pay the amount of the 3000/- & get a benifit of 13000/- for use to online shopping on rbl side. Am not use your card because your falls commitment but you send me annual card charges amt - 3538.82/-. Why you send the charges amount because i have not any outstanding pending amt & not use your card. You're lootting the customer in the name of credit card.
If you not closing my credit within 2-3 days i will complaints on consumer court.

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Address: Faridabad, Haryana, 121003

Hi
I had tried to taken xpress cash through rbl banking app on 7.12.2018. Today is 18.12.2018 i did not get my money in my account. I am trying to contact to customer care and sent so many mails regarding this but i did not any answer so far. Even i have receivedmy credit card statement in which i have to pay 50000 rs which is i did not taken.

What should i do i don't understand.

Thanks
Manjit singh

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Address: Chennai, Tamil Nadu, 600083

Dear,

[protected]

I was using your card in a proper way and very well check my payment history and i was paying all the payments in a proper time and i'm not a bad customer.

Last payment rs.23, 686/- has be paid one day delay since i was in traveling and i didn’t get proper network to make payment.

And i clearly talk to your customer care service centre person several times.

But till now i’m getting delay payment charges and interest charges, and i several times called your customer care centre executive to consider and reverse,

But no one are able to do solve this issue and this situation they are asked me to send mail you to finalize, and my card is blocked status,

Kindly do reverse the amount of rs.3493/- for one day delay payment.

Waiting for the positive reply and i'll use your service again.

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Address: Bangalore, Karnataka, 560033

I have closed my emi on 23 red november 2018. As confirmed with mr. Sachin kumar supervisor. My total outstanding amount was rs.100920/-. (Including pre closer charges of rs. 2699+485 gst charges)

He told me to pay rs.7500/- or 10, 000/-
And remaining (Rs.90, 920/-) amount should be paid in december 2018.

I have paid 10, 000/- on 23rd december 2018

But now new statement ganarated on 14th december, outstanding amount is wrongly showing as 94, 365/-

I have continusly following with customer care person (Vishwa, shivu, isaac, saloni, sachin and tarun) without any proper solutions.

Kindly look in to this

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Address: Ahmedabad, Gujarat, 382405

Without My Information How Can You Start R Shield Insurance. ? I Want To Cancel It On Urgent Bases Please Refund My All Amount..
My Card Number Is [protected]
My Register Number Is [protected]
Can You Please Close And Stop This Insurance .. I Have No Capicity To Pay This Amount. My Income Is Less.. Please Refund All Amount In My Credit Card.

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Hi,
I i had done a payment from my credit card to my bank account but money still not credited in my account.
Money already aborted by system as attached screenshot.
I had already mailed and called several times but no one answered yet.
My case id : 05025798
Can a get urgent response on this or i have to go to conusmer court now for the solution.

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Address: 411001

Hi team,

I tried reaching customer care but there is no response.

I want to deactivate my credit card due to pathetic service.
While giving this card rbl said that there are no hidden charges on the card its free. I did not even use the card not even made single transaction and next month i got 3556rs to pay on this card. When i spoke to the representatives of rbl they did not have an answer. I don't want to continue with this services. Please tell me what is the process of deactivation of my rbl credit card

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Getting so many calls from representive asking for payment before due date (Jan 2019) only. When i said i will pay by next week. But the guy is forcing me to pay within 2 days and and talking a like a # with no manners or respect. This is really not a way to talk with anybody. I regret using rbl credit card wish to close it soon. I am afraid to use there card in future. Its like mental torcher the way they are talking i dont think so they are even educated person no value for customer

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I received this bajaj rbl platinum card 1 month back. The executive misinformed me about the card and so i did not use my card at all. To my surprise i was billed with an unexplained amount which i got a message. I had already asked the customer care executive to cancel my card which i think is still not cancelled.

Cancel my card immediately as i don't want such a company's product/service where i get misinformed about and then when i ask to cancel it, they don't and instead bill me for reasons unknown without even using the card.

I repeat cancel my card immediately

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Address: New Delhi, Delhi, 110017

Hello sir
Miss information has been given by the calling agent that the card will be issued to me free of cost and no charges will be claimed for the first year. I applied for the same on the basis of his deceiving conversation and the card had been issued to me. Now, an statement has been received by me to pay rs.[protected] as member fee + taxes) which was not told by him. I don't want to use the card any more due to false and fraud promise given by your agent. So, it is requested that my credit card bearing no. [protected] valid unto 11/24 may please be cancelled with immediate effect. Moreover, i will pay the falsely charged amount.

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Address: New Delhi, Delhi, 110017

Cce called me explained the charges of credit card i wasn't agreed and told him to cancel my credit card request and he did after 15 days i got message that your rbl card is dispatched,
After someday another cce called me to receive card and again i told him same i don't want card he cancelled request than again they dispatched card again when delivery boy called me i denied to receive and after 1 month i am getting messages that rbl payment is due.
All the no. Provided is not reachable

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A

Amit Kotain

from Mumbai, Maharashtra

Dec 17, 2018

Hi myself Amit
I have applied Bajaj super card and I have not told to add any insurance so plz stop my R shield insurance mobile no [protected]

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