RBL Bank Complaints & Reviews

Hello rbl,
My name is beesamolla pavan kumar
On 20th of this month my credit card application was successfully approved
But still i didnt received the card, when i checked the status it showing that
Credit upsell, and also when i call to customer care number no one responding and not connecting to the right person
Please help me regarding this.
My application no : #cca76kka74
Mymobile no : [protected]

Dear sir this is sanjay, i have been using rbl titanium delight credit card for about 6 months and i was not happy so made multiple cancellation requests on customer care (Which usually takes about 10 attempt to connect and several mins to connect, they also hang up call after asking to put on hold), after i got connected they gave finally they agreed to cancel my card and gave me reference number 05321412 and said i will get conformation for cancellation call within 2 days, today its 5th day i still didn't any call from their side
I also got another credit card offer from rbl bajaj finserv, i asked if they can cancel my rbl titanium delight card and send me bajaj finserv credit card and they also said i will be getting a limit of 1, 32, 000 and there is not joining fee and no annual charges for 1st year, 400+gst from 2nd year, but now they customer rbl customer care representative says the limit 1, 32, 000 combined limit for both rbl titanium delight card and rbl bajaj finserv card and have send me a bill of 3, 538.82, which i havent even recived my rbl bajaj finserv credit card

I have got call from rbl sales team for bajaj super card, initially they said no membership fee and the card is absolutely free for 1 year. Hence it is free card i also accepted and submitted all the documents. Once i received the card, after 3-4 days, from bank sending sms as please pay the minimum amount 3600. I was just shocked because still i have never used my card and also i have not generated the card pin, even though they keep on sending messages to pay the bill. This is really a big fake bank and also credit card sales team is really a big fraud people. They are focusing on selling credit card with fake promise... Please don't accept any credit card from this bank and also don't take credit card from this bank...

For your information, i have submitted all the docs to the mobile number: [protected]

I have paid extra amount (50, 000) to f&f my credit card balance, but still i am getting the bills.

I try to call your telephone numbers,[protected] or[protected] &[protected], but the numbers are engaged every time, so i am chasing card services since month & no one communicating with me, but sharing excuse to provide alternate number.

Could you resolve the issue, my bill date is 1st jan, 2019.

Amount submitted by me:-
26-nov-18: 20, 000 inr
13-nov-18: 16, 037.71inr
24-oct-18: 30, 000 inr
1-oct-18: 20, 973.45 inr
1-sep-18: 18, 462.98 inr
1-aug-18: 19, 550.44 inr

Akhilesh varma
[protected]

Hi,

I had already closed/deactivate the services of my rbl credit card (5243*9534) almost 6 months back by making call to there customer care no, the same confirmation/assurance was given to me of closing the card in 2-3 days (No pending due on card) there was some amount which i was holding in my card, and got it transferred to my personal account (Icici account for which i have the transaction statement) before closing.

But to my surprise after 6 months, they have send me a bill of amounting rupees 1, 180.00 in the month of december 2018 asking me to pay before 4th jan 2019, to which i have no clue, when the card is already defunct /deactivate.

I have already dropped a mail to them, to which i have not received any reply so far.

Also, this is really matter of great concern sending a fictitious/wrong bill of the card which has already been closed long time back. So i request you to please look into this issue and get it resolved and i will not going to pay anything for this.

Regards,
Arjun

Mob:[protected]

Dear sir/madam

The mentally harrassment not stopped yet. They are chasing continiously to my mumbai work office as well as head office kerala.
I had informed from my head office boss he told me immediately resolve this problem otherwise you leave your job.

Dear, due to my boss word i am running mentally affected and worry about my job future i will how to survive my family and how to pay rbl depth...
Due to his continiously ringing all climate of work place getting very busy. We can not work and call to our customer and workplace climate getting very horrible and worst.
Requesting you if it is not stop by rbl finally we are going to suiside

I had called rbl bank customer care for emi pre closing purpose[protected] and they raised the request.
I have paid that amount with the pre closer charges and gst
But today i have seen that pree closer charges and gst again deducted from account, i don`t know is this how you guys are supported to the customer.

I just called today and they could not transfer my call to the senior as well as they unable to help me its strange.
Now i realized i did big mistake to take the rbl credit card.

I have taken personal loan from your bank a/c no is[protected]. Now I want to close this a/c, for this I want to know my o/s loan bal to close this a/c. Wherever i called to customer care they reply that they cant give loan statement or tell o/s bal over phone/email, you have to visit our hub ohkla branch which in delhi. This is our bank policy.
I stay in Najafgarh which is so far from ohkla brnch, it takes 2-3 hours to visit branch, I m working person, I m not able to visit bench only for bal enquiry. My question is that just for o/s bal enquiry I have to visit branch, there is no facility in your bank to give details of customers a/c to there email address. Only it's your bank who do not give details of customers a/c on their email ID. It was my bigger mistake to take loan from bank, I never become a customer of your bank in future and add lap tell my near ones to harass by you.

Hi Team,

I have raised a request 05327978 for credit card closure with RBL Customer care on 17th Dec because of their worst service from customer care but they gave fake assurance like I would get the call withhin 3 days But I did't, Simply they sent message like we unable to reach you through my registered mobile number, Eventhough I enabled missed call alerts I did not receive any alerts this happened for 3 times, Simply they are passing days and closing the old request by raising new one, Literally I lost my patience and happiness and joy everything because of this follow up, whenever I am connecting with RBL customer care they giving different different updates means each and every assiciates are giving irrelevant updates and they are simply making me getting irritated and unhappy, I am filing this complaint with heartbroken mind, They not at all fulfill their assurance, Kindly help me to close this card

Dear sir/mam,

I am credit card holder of your bank my credit card number is [protected] name Sunil Kumar.
I want close my credit card and tried to call on your customer care number [protected] many time but i could not reach to any representative.
I do not have any dues with your bank, so please close my card.
Card number [protected]
Card holder name Sunil Kumar
Contact number [protected], [protected]
Email s.k.[protected]@gmail.com
Address kh no 8/13 H block sindhi colony sarooo nagar delhi 110042.
Kindly do needful.

Regards
Sunil kumar
[protected]
[protected]

I requested customer care team as well as credit card department team for preclosure of CC but guess what I neve received any update or resolution. They can atleast tell me the process.

Additionally, I have been receiving numerous calls from RBL collection and they use abusive language... that’s disgusting and unbearable.

Just let me know the process and I want to get a rid of this stupid card.

Regards
Sneha

Dear sir,

I am a resident of delhi. On[protected], i went to your jagriti enclave branch for the updation of my aadhaar card. But the executive there neglected to do the work and responded very mannerlessly. It was my 3rd visit and that time also he behave very badly like the previous visits.
Please take some action towards it for better customer satisfaction.

Dear sir,

I am herewith my name is mr. Nitin keshav padlkar running depth taken through rbl credit card. Now due to my dad health problem i am able to pay dues since six month.
But his offer continious folllowing to my office landline & doing mentally harrassment for money since one month. They quarreling with my office senior for money. Sometime they spoken abuse bad word on mother and father even for me also

I am giving rbl officer recovery office no
People name : rahul rathod & anita

They are continiously chasing to my office landline through following nos.
[protected]
[protected]
[protected]

Kind regds
Nitin [protected]

Few days ago i have received call from bajaj finserv (I am customer of bajaj finserv) for rbl credit card and i agree to apply.in 3 days the executive comes to my office and collect the information for card.

Now, just one day ago i have received my card. I have read documents and try to generate 4 digit pin from their website and it says :

"dear customer, entered credit card number, date of birth and expiry date aren’t matching as per bank records. Kindly enter valid demographic details to proceed further."

I have filled the correct information so where is the mistake?

I have been trying to their customer care from morning but there is no success.

I have been trying to generate pin from customer care enter 16 digit number, enter cvv, enter card expiry and they said we sent otp to your registered mobile but there is no otp i have received.

Now this is very frustrating because i don't like there customer service at all.

My card last 6 digit no is 392050
Name: sankar a

मुझे RBL बैंक क्रेडिट कार्ड के लिए कॉल आया था।
मैंने कार्ड के लिए स्वीकृति दे दी। कार्ड भी मिल गया। मुझे ऑफर दिया गया था कि 60 दिन के भीतर ₹2000 की शॉपिंग करने पर आपको वार्षिक फी ₹3000+GST नहीं देना पड़ेगा। मैंने 2 दिन के अंदर ही ₹5000 की शॉपिंग कर ली। इसके बावजूद पहले ही स्टेटमेंट में वार्षिक फी due दिखा रहा है। कस्टमर केयर पर कोई बात करने वाला भी नहीं है।
धोखाधड़ी कर रहे हैं ये झूट बोलकर फंसा रहे हैं।
Plz help me for cancel my RBL credit card
-syed mobeen

I have request Xpress cash loan through app on[protected] but today on[protected] I received massage your account 2630 neft transfer proceed 20000k but my account number show wrong my last digit 2631 I have contacted many time customer care and many mail according issue but not get any response so I visit our bank branch and tell that any amount credited in 2630 account no they tell me that 2630 account not exist in bank contact to payer bank so I contacted many time rbl credit card department and mail but they not responding and getting any complaint

Few days ago I have received call from Bajaj Finserv (I am customer of Bajaj Finserv) for RBL Credit Card and I agree to apply. In 3 days the executive comes to my office and collect the information for card.

Executive is filled the form at that time i have said CPPNO but they done mistake here. I have messaged CPPNO on 5607033. On message it says will respond in 3 days but there are 6 days but no response.

Now, just one day ago I have received my card. I have read documents and try to generate 4 digit pin from their website and it says :

"Dear Customer, entered Credit Card number, Date of Birth and Expiry Date aren’t matching as per Bank records. Kindly enter valid demographic details to proceed further."

I have filled the correct information so where is the mistake?

I have been trying to their customer care from morning but there is no success.

I have been trying to generate pin from customer care enter 16 digit number, enter cvv, enter card expiry and they said we sent OTP to your registered mobile but there is no OTP i have received.

Now this is very frustrating because I don't like there customer service at all.

Please cancel my credit card

My card last digit : 0280
Name : Jigar Chauhan
Mob : [protected]

I am TAPAN DABHI from Rajkot, Gujarat, I am using RBL Credit Card Since 1 year, My bill amount was 65000 rs. Which was due since some months because of the low financial conditions, However I managed to give payment of 53000 Rs. to the bank in the NOV.2018. After that also, Rbl Customer Care Executive calls from [protected] to me & my family many calls for payments. That Lady executive actually mentally harassing me & my family and using abusing languages like 'Tu chor Hai', 'Tu Bhikhari Hai' etc.& making me & my family frustrated. They are using abusing language that has no limit.Please Resolve the problem Otherwise I have to lodge complaint against RBL for mental harassment.

Dear sir,

I am writing with this regards to my credit card bill payment. My credit card number is [protected]. I recently received a bill of amount rs. 39, 028.04/-..

This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months & i lost my job and not getting job for last 7 months we borrow money from friends and relatives for surviving, so i do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

I can able to give 20% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 10 business days. More than 20% is not affordable for me in the present situation.

I am ready to settle this as soon as i get the confirmation from your side.

Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation.
Thank you.

Please reach out my number: [protected]

Thanks,
Sarwesh tiwari

Hi,

In my understanding, i have never applied for any kind of credit card with rbl bank, but i dont know how and why they have made enquiries and it has hampered by credit score as well. Not once, twice, thrice or 4 times they have checked my score. Recently also they made and enquiry and i never applied with this bank, please help or i have to legal and take any action on this fake bank.
See the details below :

Rblbank - 02/04/2018 - [protected]
Never applied with this bank
No change - please get in touch with rblbank and 20180402 for the required correction.

Rblbank - 24/01/[protected]
Never applied with this bank
No change - please get in touch with rblbank and 20160124 for the required correction.

Rblbank - 28/11/2016 - [protected]
Never applied with this bank
No change - please get in touch with rblbank and 20161128 for the required correction.

Rblbank - 29/11/2016 - [protected]
Never applied with this bank
No change - please get in touch with rblbank and 20161129 for the required correction.