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RBL Bank Complaints & Reviews

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Updated: Aug 2, 2025
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RBL Bank reviews & complaints page 83

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S
sam bhosale
from Pune, Maharashtra
Dec 16, 2018
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Address: Pune, Maharashtra, 411014

Dear sir/madam

I, somnath bhosale, m your two wheeler loan customer i did regularly paid your emi 2752/- since april 2017. But last 4 month i was hospitalized for 3 month. So that time i don't have sufficient money to pay your emi. Because that time i am job less person. Last month november 2018 one of your collection person he's name swapnil ([protected]). He is continuously visit my relative home and harassing to my family.
After words i did pay emi by cash to given him. But still he is not update on my loan amount. And still he is calling me and visited my relative home and asking give me bouncing charge. Even that that charge will debited from my another account. So please take a serious action agents him.
RBL Bank customer support has been notified about the posted complaint.
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    A
    alok151984
    from Delhi, Delhi
    Dec 16, 2018
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    I have been offered rbl supercard by customer service of bajaj finserv. It was informed that, it is free of cost. However, on 26/11/2018 got a message that it will be charged for inr 999/year. Hence, i have not taken this rbl card during delivery. On date, 15/12/2017 i got a message & email for billing of rs. 1178.82
    Following are the message by rbl:

    Your rbl bank credit card account xxxx-1707 bill of rs. 1178.82 with due date[protected] has been sent &will reach you in next 7 days.

    This message itself shows, i haven't received card.

    Do the needful to resolve the issue at the earliest.
    RBL Bank customer support has been notified about the posted complaint.
    Dec 31, 2018
    Updated by alok151984
    Even after reminder for 3 times on [protected]@rblbank.com issue is still pending. There is no progress from Rblbank customer service.
    Dec 31, 2018
    Updated by alok151984
    1st Mail date 18/12/2018 to [protected]@rblbank.com

    Sir/Madam,

    I have been offered RBL Card by customer service of Bajaj finserv. It was informed that, it is free of cost. However, on 26/11/2018 got a message that it will be charged for INR 999 + 18% GST per year. Hence, I have cancelled and not taken the RBL card during delivery. However, still I am getting messages for card password and others. I will accept this card only if it will be provided as mentioned by customer service. Till now, I haven't taken this card still On date 15/12/2017 I got a message & email of Rs. 1178.82 with due date of 03/01/2019.

    Do the needful to resolve issue ASAP. Consider this for necessary action in future.

    Regards,
    Alok Yadav

    1st Mail reply date 26/12/2018 from [protected]@rblbank.com

    Dear Mr.Yadav,



    Greetings from RBL Bank!



    This is with reference to your email dated December 18, 2018.



    We regret to inform you that the matter is taking longer than expected & we will get back to you on the status of the same.



    However, in the interim should you require any further assistance, please feel free to contact us by writing to us or alternatively by calling our Bank-By-Phone Service.



    We apologize for delay in response and regret for the inconvenience caused

    You may quote the reference number 05338817, in case you need any further clarification on the above.

    Assuring you of our best services.

    Regards,

    Kunal Gaurav
    Service Delivery-Credit Cards

    2nd Mail date 26/12/2018 to [protected]@rblbank.com

    Dear Sir / Madam,

    As we all know, these things definitely affect on my CIBIL score. I have complained on 15/12/2018, still it could not be resolved.

    Kindly do the needful at the earliest.

    3rd Mail date 31/12/2018 to [protected]@rblbank.com

    Dear Sir / Madam,

    This is a reminder mail for the issue raised as above. Kindly do the needful at the earliest.
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      C
      chandra241990
      from Bengaluru, Karnataka
      Dec 15, 2018
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      Once they dispatch bill you start getting tens of call everyday asking when you will make payment and if you miss due date by chance then call frequency increase to at least 50 a day asking why you are not making payment this is not service which other bank give it's pathetic do not ever opt for rbl bank credit card if you do then be preapared for harassment by call by company
      RBL Bank customer support has been notified about the posted complaint.
      Dec 15, 2018
      Updated by chandra241990
      I had raised a request for card cancelation but strange thing is the retention team tried to reach me but I was not able so they could not process the cancellation .

      When you want payment you call hundreds of time but when you want to cancel card you never try to reach me over phone stupid process nobody to question.

      Only way to cancel card is calling customer care and then waiting for call from retention team to confirm again which they never do
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        M
        from Kolkata, West Bengal
        Dec 15, 2018
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        Address: Kolkata, West Bengal
        Website: [email protected]

        Sir मेरा पुराना credit card बंद हो जाने ke बाद मेरे को नया credit card नहीं मिला इसलिए me aap se request करताहु की मेरा नया credit card जल्दी से जल्दी भेजने की कृपा करे!
        धन्यवाद
        मेरा name munesh kumar meena
        मेरा पुराना credit card number [protected]
        My address metro railway quarter complex 60, belgachia road kolkata 700037 block number k/10
        Mobile number [protected]
        RBL Bank customer support has been notified about the posted complaint.
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          L
          lpradeepkum
          from Delhi, Delhi
          Dec 15, 2018
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          Address: New Delhi, Delhi, 110071

          I have taken pl of 3 lakhs. Rbl bank has credit rs. 2.89 lakhs after deduction of processing fee & loan cover amount. Executive komal mailed me of emi 10541 monthly but i have received alert to activate esc of 15812.

          I called komal for schedule & emi then she told me to call customer care.

          Kindly suggest screen shot of mail shared by komal

          Regards

          Pradeep kumar
          [protected]
          +1 photos
          RBL Bank customer support has been notified about the posted complaint.
          I have lodged a complaint regarding non conversion of a transaction in emi. Due to which I got higher bill. The complaint remains unresolved since 45 days. Customer care number is busy 24 *.7. No response from support team.
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            A
            ahujaanuj
            from Barhiya, Bihar
            Dec 15, 2018
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            Address: East Singhbhum, Jharkhand, 831006

            Hi,
            I have issued rbl platinum choice card.
            And i have done a transaction of lumpsum of 9400/-. And when i call the rbl customer care for transfer it to in emi.
            They confirmed me by saying that this is on process. And when your bill will generate, the emi will be done.
            But when my bill was generated, the rbl executive call me and told me that your emi cannot be generated due to some technical issues.
            Please sort out my problems
            RBL Bank customer support has been notified about the posted complaint.
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              H
              Harish mangalapelli
              from Mumbai, Maharashtra
              Dec 15, 2018
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              Address: Thane, Maharashtra, 421305

              Hi my name is harish. K, my card number is [protected] and without informing me they have given policy worth of 12000 and i called 4 time for cal center they didn't respond properly. Finely i don't want any insurance policy.. Plz plz cancel it i i need quick response
              My email id.. [protected]@gmail.com
              My contact number.[protected]
              Thank you
              RBL Bank customer support has been notified about the posted complaint.
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                P
                pange
                from Nashik, Maharashtra
                Dec 14, 2018
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                fraud in my credit card

                Address: Nashik, Maharashtra, 422006
                Website: [email protected]

                Complaint given in 22 nov 2018 at 16:44 pm i will received call from delhi rbl bank inquiry about the rbl credit card. Then she tell me has given reverts point on my credit cards but this call is fraud call or fake information and near about 37989.1 credit loss from my credit card then i will given police complaint and rbl bank complaint. Please help me...
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                Y
                Yogesh G Prajapati
                from Ahmedabad, Gujarat
                Dec 14, 2018
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                Address: Ahmedabad, Gujarat, 380016

                I had complain in consumer forum. Still they are not responding. They are not close my card. They are totally cheated there customer. They are doing mis selling credit card and levied card fee from customer as huge amount like 2500/- or 5000/-. Request you please help me to close my credit card. I had raised query before 1 month then after result not came. So, i need put a complain once again here. They sending me massages daily for they cannot able to contact me. But i am getting call from rbl bank for new offering of credit card. So, is it possible to closer department can't contact me and seller department can contact me.

                Request you please help me regarding my above query.
                RBL Bank customer support has been notified about the posted complaint.
                i tried your website we can't reach for reedem my rewards points from fast 1 1/2 years. pls call me in this no. [protected]. i want to surrender my cards. i cant contact customer care exicutive. pls give proper information which as been rechable.my mail [protected]@gmail.com

                sampathkumar.s
                bangalore
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                  S
                  Shiva9955
                  from Dharwad, Karnataka
                  Dec 13, 2018
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                  Address: Bangalore, Karnataka

                  Hi, dis is shivaraj i have applied for a credit card but rbl bank has been rejected earlier when we spoke to ur person dey told we will give card to card but nw dey r rejecting this is very bad, so please make sure for a credit card from rbl bank...
                  I got a very bad experience because dey have told dat card to card will be processed but now rbl bank has been rejected, so please go through once again...
                  Thanking you...
                  RBL Bank customer support has been notified about the posted complaint.
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                    A
                    atulChaudhari
                    from Pune, Maharashtra
                    Dec 13, 2018
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                    Website: www.rblbank.com

                    I never used my credit card, and still bank mark a bill on my name. Initialy they said that i have some insurance emi on my card which i havent purchased. Still i paid all the bills. I think last month i have paid all the emis so there is no upcomming emi on my credit card. And guess, today just i got a message that my credit card is billed for rs. 875.48/-.

                    I made complaint about this bills so many times to bank customer service and they did nothing except reply like, ' our executive will get back you'.

                    I have already switched of my card from there app. And still i am getting these bill every month.

                    This is so pathetic.
                    RBL Bank customer support has been notified about the posted complaint.
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                      G
                      gatikrushna4
                      from Kolkata, West Bengal
                      Dec 13, 2018
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                      Address: 110076

                      My self gatikrushna singh, from a178 bhanger mohlla, madanpur khadar delhi, my rbl credit card last number 6065, due to my wife in critical and addmited in icu last 5 months, and my father in critical stage, in this stage i am not payment in credit card bill, but rbl credit card recovery agent are mentally harrased my family and neibours for fake calling in rude language.
                      Agents are threatening my family and neibours saying we are police and saying we are murders you.
                      Plz check it and take action against recovery against in delhi.
                      RBL Bank customer support has been notified about the posted complaint.
                      Sir. I have to send 5000 amount using smart shop application by rbl portal lem89vs this is the trancation id .Bunk server s declined amount stuck in your portal customet as did have mobile.Mobile number is lost .Please refund the amount

                      credit card recovery agent mentally harassed my family and neighbours - Comment #3297960 - Image #0
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                        G
                        Gurche Gurwinder
                        from Jaipur, Rajasthan
                        Dec 13, 2018
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                        Address: 140602

                        This bank is full of fraud services. Making fool of their customers.
                        I have credit card with this bank which i have blocked because of their hidden charges apply every time without any information and their was some transaction which need to be canceled and charged without any information.

                        Please find my complain and concerns with my credit card i have faced till now.
                        I want to close my card services with rbl bank. So please help to do so.

                        Details are my registered number [protected]

                        D. O. B - 28/feb/90

                        Now coming on my concerns i haven’t used my credit card from last few month due to unknown hidden charges getting applied continuously on my account. Please go through my concerns and close my account with my outstanding bill amounts only.

                        1. I have done one transaction on amazon web near about 14799 and after that transaction it been canceled and refund credited back in my cc account which was not cleared at that time and converted to emi which shouldn’t be. I have sent mail for same on this email id but no response till now can check trail mail.

                        2. Month back someone call from rbl regarding my card upgrade and limit enhancement and upgraded same without letting me know that there should be charges for limit change. All was going good suddenly 3000 rs fee deduction showing in my account relate to limit change (All we can say hidden charges not informed) which i will not pay a single penny.

                        3. Every time i tried to reach rbl customer care services, but never able to reach them through any medium.

                        4. From last few month i am not aware what’s going on in my account after that amazon transaction and refund credited in my account. Emi request not canceled which shouldn’t be processed as payment was credited back by amazon team.

                        Now coming to the point of closer my account. Close all emi’s available at my account and let me know the outstanding due amount with details.

                        Waive all extra charges like 3000rs or any further hidden charges done in last 4 months. I will pay only my outstanding amount which i have transact and are genuinely applicable by emi's. Will not pay any extra cost or charges which are deducted without any information by rbl bank.
                        RBL Bank customer support has been notified about the posted complaint.
                        Rel bank have cheated me they are charging more money for cash repayment also i want my refund
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                          A
                          Arun6129
                          from Bengaluru, Karnataka
                          Dec 13, 2018
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                          Address: Bangalore, Karnataka, 560085

                          I have asked to close my rbl credit card 2 months ago and got a call from one of their representative stating they will credit 4000 reward points and even increase my credit limit, but nothing happened till date.

                          Now when i am trying to call to the customer care numbers there is no response.

                          Please help me close my credit card with rbl bank. Its is the worst thing i have ever seen in a service industry.
                          RBL Bank customer support has been notified about the posted complaint.
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                            D
                            Dushibs
                            from Hosur, Tamil Nadu
                            Dec 13, 2018
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                            Address: 560091
                            Website: RBL Bank

                            My rbl titanium delight credit card application number is [protected].

                            I am applied rbl bank credit card as new customer i applied only for credit card but i received message for the card protection plan added to my credit card and charged 600/- rupees but i have not applied for card protection plan unnecessarily charged to me and this amount is debiting every month for 64/- rupees option also added it is worst giving service of this i cant accept this card protection plan to my card so please remove the card protection plan immediately from my card.

                            Yours faithfully
                            Dushyanth b s
                            RBL Bank customer support has been notified about the posted complaint.
                            Please close card as I don't need further, zero pending dues
                            Dear Customer,

                            Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

                            Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for your query related to CPP Card Protection Plan.

                            Assuring you of our best services at all times.

                            Regards,
                            CPP Team
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                              R
                              Rajkumarpretham
                              from Hyderabad, Telangana
                              Dec 12, 2018
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                              rbl bank credit card settlement request

                              Address: Hyderabad, Andhra Pradesh, 500043
                              Website: www.rblbank.com

                              Hi,

                              This is rajkumar, this is regarding my rbl bank credit card bill payment. My credit card number is [protected]

                              My father is in hospital suffering from kidney disease and many other diabetic complications, i had spend so much money for his hospitalization and mean while i lost job, in this scenario i failed to do the credit card payments,

                              I had requested rbl bank customer care people...
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                              PrashantSingh84
                              from Indore, Madhya Pradesh
                              Dec 11, 2018
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                              Address: Indore, Madhya Pradesh, 452001

                              Hi, started relationship with RBL almost two months back and before second billing cycle thare are fake transactions are been made and been reversed after call to.customer care.
                              Second issue that customer care executive are making and misguiding client about offers and benefits.

                              After harsh time of two months time I am going to discontinue the card wef. as well as wish to mention that I am credit card user of from last 6yrs but this is been first ever worst experience and strongly recommend to not to go for relationship with RBL else you will be harashed.
                              RBL Bank customer support has been notified about the posted complaint.
                              Dec 11, 2018
                              Updated by PrashantSingh84
                              One more point of worst customer service along with slowest change and update in RBL mob app.
                              Minimum reflection time of change in mob app is not less than 3 working days.even for transactions

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                                Raj Smit
                                from Vadodara, Gujarat
                                Dec 11, 2018
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                                credit card bill not showing my selected emi and tenure

                                Address: Vadodara, Gujarat, 390002

                                Hello Sir/Ma'am,
                                RBL Card No : [protected]

                                Myself Rajesh Kumar Shrimali want to let you know that I have applied for personal loan and POD approved such loan through RBL bank. The approved credit amount was 1, 15, 000.

                                On the date of approval I was assured that the loan can be payable on monthly EMI basis and while transferring 80, 000 from POD by using RBL Bank card to my personal account I had...
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                                M
                                mohan0807
                                from Madurai, Tamil Nadu
                                Dec 10, 2018
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                                Address: 600117

                                I have applied for rbl bank credit card and submitted all the hard copies of documents. Both the office, residence and telephonic verification has been done. Later i received a message that your application no #cco2jn54a9 got rejected - dear customer, your credit card application has not been approved as it did not meet the policy requirements of rbl bank
                                Already i am holding credit cards of other banks with a good credit limit.
                                Please provide reason or else i will file case in consumer court.
                                RBL Bank customer support has been notified about the posted complaint.
                                Before my due date your representative continually call me. 10 to 15 callls per day. Now I m tried and going to file a mental Harassment case again your bank. I always pay regular payment before my due date.
                                Hello RBL Team,
                                I m Soniya Gallani there is no update about my credit card so plz me help out..in how much time i will receive my card.
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                                  Rishi Srivastava1
                                  from Etawah, Uttar Pradesh
                                  Dec 10, 2018
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                                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                  I am a RBL Card holder for the Card ending in 1354. In case the payment is delayed they start sending threatening messages. The bank has hired unprofessional collection agents who don't have anything to do with Indian Laws. The bank needs to check this before the matter will be out of control. The collection agents keep calling any time they want and if you don't answer a call then they will send messages on What's app or text
                                  +1 photos
                                  RBL Bank customer support has been notified about the posted complaint.
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