RBL Bank — credit card follow up

Address:

Chennai, Tamil Nadu, 600053

The problem still continues. The customer care people keep calling at least 3 to 4 times a day.
I strongly feel the bank has failed to give orientation to these people as to how to handle customers and maintain a database so that they don't repeat calls to the same person everyday.
Very very very poor Management
Yesterday I have attended the call and given the payment details and they assured you will not get calls anymore.
But today again I received a call got payment reminder.
I am sorry to say absolutely worst systems and process followed.
Actually causing lots of mental trauma to customers.
Especially calling continuously working people is ridiculous.
I have already registered consumer complaint. I think I need to take further first of action.
I will quiet all long since I received a call from your side assuring no more disturbance but didn't happen.
Actually I hold 3 credit cards haven't faced problem with other banks.
When there is a SMS follow up for reminders then why calls that too to customers who have never defaulted.
This action of yours is actually pushing us to surrender the card. So annoying.
And that too calls from different different numbers not even able to block them
I think it's high time for the to management to pitch in and resolve this issue. I am sure I am not the only costumer facing such a difficulty.
Will appreciate prompt action