RBL Bank Complaints & Reviews

Hi,

My name is mr. Saghir choudhary i have a complaint stating that after paying the total amount due bank sent me a statement which states that i have my dues pending i called customer service representative name rahul and he stated that my total transaction from the month of july is rs. 74000 and some amount and by the month september, i paid rs. 78000 and some amount in full i do have the statement and payment receipts of the latest month outstanding bill as a proof which i am attaching in the below i would humbly request to look into this matter and provide me a resolution as soon as possible.
I hope for a positive response at the earliest.

Regards,
Saghir chaudhary

Dear sir my credit card no [protected] at the time new card issue given information first year charges are free told me rs 4000/- but that charge taken next after purchase of rs40000/- the above rs 4000/- are refundable told me then also i have not received i have purchased uptown 100000/- then i have called to customer care told me but there is no response then i have paid gradually my dues then after i have closing request given to bank by letter and customer call another big issue in the credit card no one person receive the call because no option in customer care no[protected] i received massage from rbl bank you have a balance on 15/10/2018 rs 2999 and taxes 539.82 totally due is 3532.82 but my card has cutted into pieces in june month or before exactly i forgot but card photo taken in my phone please kindly clear issue now iam in problem

Last two month i pay my rbl bank credit card bill but it will charge mee overlimit fee 2000. To bad servise from rbl bank please don't use this bank credit cards because of before accepting credit card executive says bank give 8000 reward point worth 2400rs but after 1st month statement it says reward point converted shopping or recharge too bad servise from rbl bank and overlimit charge od this bank is 2000 other bank is only 500 and every month this bank charge me overlimit charge please don't use this bank credit cards my name is amit chavan and credit card number is 5243 7363 *1789

In feb 2018 i have order redeem mobile on amazon 2 times, and cancel it by some issue.
Amount is deducted for no cost EMI 2 times, Amazon will refunded the both the amount 13080 and 12999 the one amount is settled with my current purchase but the second one the amount is not settled.

Same amount amazon has returned and same mount hey have charged on me.

I just macabre what the hell is going on its around 7 month gone i didn't received the brief statement details that the customer executive told me.

Please refund my money that you have stolen from my card.
Or provide me details where is my money gone.

2. On 11/10/2018 i have purchased some item merchant had made 6 month semi by mistake next day i have called customer care executive and told please do not convert it in semi i will pay money the man take not for same. but today when i call to check the status of amount the executive says we can not do it you have to check with merchant.

By you guys can not d it, merchant don't have option to cancel it.

The service executive is very arrogant and childish person please train him they don't have sense to talk to customer.

If you can can not help the customer then you don't have to be the executive desk. all guys are very arrogant very disappointed.

Please send me brief details from feb to October 2018 i want my 12999 back in my account. It my money that you guys have stolen.

I wouls like to draw your attention that I have a credit card of rbl bank which was not activated b me but on 14.09.2018 at 4.59 pm an unauthorized transaction of Rs. 12000/- was done and the fund was transfered to one 97 communications(pat tm0 without sending otp on my registered mobile number but only an otp for secure online transaction was send to my mail id without my request and knowledge. I knew about this fraud near about 7 pm on 14.09.2018 when i was checking my mail id. after this incident i informed to customer care of rbl bank to block my credit card and the same was done instantly. I had informed about this fraud to the cyber cell, lucknow on 19.09.2018(written complaint) but n any receiving was given by the cer cell and ploice has also not lodged the complaint, rbl bank is also not taking any nacessary action to resolve my problem and not refunding the deducted amount.
here are the details as the files attached along with this mail..
customer care number of rbl bank[protected]credit card),
complaint request no.-3828000, 14.09.2018 at 9 pm.
mail attached-14.09.2018 4.57 pm and 4.59 pm,
application submitted in cyber cell, lucknow 19.06.2018.
I, therefore request you to look at this matter as sharply and as soon as possible.
in hope to get a favourable reply from you.
Thanks and regards
Sandeep
lucknow

I wouls like to draw your attention that I have a credit card of rbl bank which was not activated b me but on 14.09.2018 at 4.59 pm an unauthorized transaction of Rs. 12000/- was done and the fund was transfered to one 97 communications(pat tm0 without sending otp on my registered mobile number but only an otp for secure online transaction was send to my mail id without my request and knowledge. I knew about this fraud near about 7 pm on 14.09.2018 when i was checking my mail id. after this incident i informed to customer care of rbl bank to block my credit card and the same was done instantly. I had informed about this fraud to the cyber cell, lucknow on 19.09.2018(written complaint) but n any receiving was given by the cer cell and ploice has also not lodged the complaint, rbl bank is also not taking any nacessary action to resolve my problem and not refunding the deducted amount.
here are the details as the files attached along with this mail..
customer care number of rbl bank[protected]credit card),
mail attached-14.09.2018 4.57 pm and 4.59 pm,
application submitted in cyber cell, lucknow 19.06.2018.
I, therefore request you to look at this matter as sharply and as soon as possible.
in hope to get a favourable reply from you.
Thanks and regards
Sandeep
lucknow

Since last month i am trying to buy mobile online on emi using my premium credit card for which i am being charhed rs. 2000 annually and now all time my transaction are declined by rbl. I have put email for the same and reply was just sorry and nothing else.
Today also tried buying phone on emi but result is same so again put email and no response for the same.

I am new card holder of bajajfinserve rblbank platinum plus card. I am in free lock in period. I'm not satisfied with your service. Please revise my all insurance policy under r shield plan of rblbank. As when your rblbank executive called me i was struck in traffic i could not understand about insurance whatsoever. Please cancel my credit card account. With immediate effect. I have tried so many helpline number. But i was not responded.

Dear sir,
As not using this credit card and i have already requested to close it on 15 aug 2018. And please do not follow for yearly charges.

Please close my credit card no.[protected] because same card is not used by me from the issue of same credit card..
Kindly do the same needful.

C n swami { asst. Officer stores }
Everest industries limited
152, lakmapur work
Tal. Dindori dist - nashik 422003
Mob. No.[protected] / [protected]

From: "chandrbhan swami"
Sent: wed, 15 aug 2018 22:22:36
To: "[protected]@rblbank.com"
Subject: closure of credit card.

Dear sir,

Please close my credit card no.[protected] because same card is not used by me from the issue of same credit card..
Kindly do the same needful.

Thanks regard's

C n swami { officer stores }
Everest industries limited
152, lakmapur work
Tal. Dindori dist - nashik 422003
Mob. No.[protected]

Dear sir,
Last month rbl bank executive gave me credit card and
They promised for one year their is no charge of it. But within first
Month bill they allot a bill of rs. 588 and said that it is card
Maintenance charges. And this month they are without my permission
Activate card protection membership of rs 1000.
So i kindly request you to please take legal action of
This rbl bank

They use very vulgar n rough language to my friend, even there was no fault
Someone name swati from rbl bank oklha ncr delhi and they use so abusive language to her father and her mother and when talk to them they said, send your friend to me for one night all ures dues will be clear, even we do not have any link with rbl bank but they call the office and misbehave with them then after that to her father and mother which is not tollerable, please take some strict action aganist them they tried to spoil someone name even though we do not not know and do not have any link with that bank please help us and share this as much as possible and they so rude saying go n do complain and do whatever you want to do we do not care

Hi sir,

I have recently applied supercard through one of the agent from bajaj finserv.
Then i didn't get any update regarding this. But when i check through their portal it shows application got rejected.
May i get what reason it got rejected and how to reapply further. I need it very urgently. Please do not needful.
Mail id: [protected]@gmail.com

Sachin desai (Rbl employee) called a friend of mine who has to pay his credit card bill. My friend was calmly telling him, by tomorrow he will clear the dues but sachin desai didn't agree with him and started abusing my friend. He used the words "harami" and "chutiya" a lot to address his customer. His tone was disrespectful. He also commented about my friend's family.
This is how rbl treats their customers. Even if a customer fails...

Dear sir/madam,

I would like to bring to your notice that i am approved for standard chartered bank for 5 lakhs but its denined just because i am staying at kamothe navi mumbai and its default area, so in that case new navi mumbai airport work should also stoped because its in same area.

Sorry to say but kamothe navi mumbai is very fast developed area were dominos, cdd is also availabe

And rate for buying houses are also 8800/- per sq ft.

So i think your bank should change their mind and issue me credits cards.

I am ussing credit cards for other banks also for which i am paying them on timley basis

Regarda
Gorakh shinde
Mobile no +[protected]

Hi my name is basavaiah

And my registered mobile # [protected].

I warn all of you not to take rbl bank super card or credit card. Please do not do this or you have to repent. They will say after first purchase you will get 12000 reward pints. It is not true and never believe them. And they provide you the worst service. Even to cancel the card you need to raise several requests after paying the outstandbing amount. No action will be taken from the service team. And simply you will be getting messages saying that your mobile number not reachable. But i am getting many calls on the registered number. Sofar i have never seen this type of worst service. I request all of you to beware that this bank can go to any extent to cheat you and grab money from you. And their customer care is the worst care

So i request the rbl credit card customer care team to cancel my credit card
Asap

I was approved a credit card from RBL bank in September 2017 for which I was told there would only be one time annual/membership fee of Rs. 2999 at the time of starting the card. Later i got billed annual fee after completion of 1 year which I was not told.

Now I am billed a charge of Rs.2999 on Sept 15, 2018 for which I am not willing to pay. I lodged a customer complaint to RBL bank however didn't get any resolution yet (please refer the attachment). I lodged the complaint before the due date and now I am receiving many calls a day without any assistance from the bank.

I'm not satisfied with your bank. I'm not able to pay the due amount because of lack of means. Neither from your mobile application nor from your website i'm able to pay money. Using bill desk also it's not taking. Here in mysuru there is no rbl bank at all. I'm very disappointed with your bank. Please contact me as soon as possible before i get late payment penaulty.

Hi All,

My name is Murali R and my contact # [protected].

Please be informed that i am going to file Complaint against this website and contact person Rahul Tripati in Cyber crime.

I received a fraud call and took my card details and debited 24000 from my card.

I am lodging a complaint in cyber crime against this website and Rahul.

Regards,
Murali Rajkumar

I clearly told you when there is annual charges for card i don't need it. The executive has told me that its ok we will not send any card. They sent a credit card and they are putting charges on me... I don't need it and i will not pay any charges.. And i have not used any cash from that card... Pls waive of that card charges and cancel that card... Sincerely requesting and ordering you..
I'm Siddhartha vovoldas
Regd mobile :[protected]

Hi team,

My name is murali r from bangalore and my registered mobile # [protected].

I have received a call from rbl bank stating that you guys offer a life free credit card.

I have received a card; however in the agreement its mentioned that i need to pay joining fees and renewal fees of rs.750 every year.

Please don't try to make the people fool and provide your cards with false promises.

I want my card to be de-activated immediately and request you to call me at [protected] and cancel the card asap.

Kindly revert for any clarification.

Regards,
Murali