RBL Bank Complaints & Reviews

I have a credit card with rbl. I am having issue with amount dispute since july. I raised a request in july regarding the same. Since then i am facing a terrible experience with rbl. Customer support, nodal all are worst support. All of them just tell me to wait regarding my dispute. Its almost three months now. My issue is under investigation. I don't know what kind of investigation they are doing it right now. If i didn't get the solution now. On my september statement, the dispute amount is added. I am not going to pay single penny until i got the resolution. Representative name is meenal, she was investigating my case. Refrence number: [protected]. Worst customer service. I never suggest anyone to use rbl card.

I raised a request for cancellation of card, but no confirmation call from bank. When i called the customer care the executive said that the request is closed because my number is not reachable but my number is reachable all day and i was receiving calls all day. Worst kind of service. If the issue is not resolved in 48 hours i will go to consumer court.

I am a credit card holder of rbl bank & till now i have never defaulted any payment of rbl but with regret it's to inform you

That since 2 months rbl collection team callers calls me as soon as credit card bill gets generated though the due date is

Almost 13days away this is so disgusting & so annoying though i complaint to rbl bank but still no action is taken by the nodal

Officer of rbl bank i humbly request to take stern action on rbl bank as i am 55 yrs old and heart patient & recently i suffered

A strock my card no is :5369* * 9141

From 20 days, my mail chain is going on. I deactivated my credit card however rbl reactivated it without my confirmation & now sending bills to pay annual charges.
Rbl is not replying to mail.
Call centre is saying that email dept is different & they can't handle this.
I have given my no into mail, but no one is calling.
I am having all the call recordings & mail chain.

Regards,
Ketan chiplunkar.

Amount is transferred from ET money to bank account not credited.

On 21 Sep 2018 i transferred sum of 10000 & 5000 2 transaction through ET money to my registered bank account.But its being 3 days no confirmation nad no amount credited.

I raised query in application on my phone also spoke to customer care again sayting 10 days.I really need that money but its to hard to know the actual status of the trnasaction in application ET money said next working day it will credited on 24/09/2018 as on 21st sep there was some technical issue.Now other explaination.

Please look into this issue.

Thanks,
Bali

Hi team,

I am a rbl credit card holder. My name is nimit chahal.

I am not able to make payments due to my job loss. Before 6 months i met with an accident and i was not able to pay the amount to rbl (The ratnakar bank ltd) delhi.

Recovery agents started harassing me and my family and started threaten us to beat and kill us for the recovery of the amount.

They started calling to...

I sent rs. 19476 from my wallet to bank account on 22nd september'18 morning but the money not yet credited to the account.
Moreover i tried to contact udio by chat & phone number but no assistance from chat, the phone number mentioned in their site not working. I sent them email also but no reply.

Tamal
Email: [protected]@gmail.com
Ph. No [protected]

The best answer given by the credit card corporate body - this our policy to charge the abnormal rates of finance charges and even rbi also can intervene and change our cheating policy to customers - card ending - 6176 - ramesh patel - [protected] - i had requested the reversal and credit of finance charges which are charged at the abnormal rate of interest - you have have committed in writing that the charges are levied at rate of 45 to 50% per annam which you can justified that how it is abnormal rate of interest and how it can be affordable to small customer - being great customer oriented credit card corporate - you must consider the reasonable finance charges - it committed during the meeting with mr. Kunal bhatt - your executive to grant credit and reversal of the charges - so please consider the matter and grant the credit of the same - [interaction id:1-[protected]] in spite of commitment the assistance is not provided to senior customer by great credit card corporate banking body of democratic country - sub: abnormal charges charged to my card ending – 6176
card ending - 6176 - ramesh patel - [protected] - looking to the present situation of monsoon and rainfall prevaioling in the country and state - extend the due date of payment of cards and do not charge any finance and late payment charges - ramesh patel [protected]

charges charged
04/04/2018
1, 000.00
12/04/2018
1, 261.01
12/04/2018
85.72
12/04/2018
744.99
12/05/2018
1, 486.46
12/05/2018
232.81
12/05/2018
550.46
21/05/2018
600.00
12/06/2018
1, 775.32
12/06/2018
235.88
12/06/2018
49.24
12/07/2018
1, 948.09
12/07/2018
228.45
12/07/2018
576.57
12/07/2018
1, 000.00
04/08/2018
2, 286.44
12/08/2018
237.64
12/08/2018
898.09
total
15, 197.17

I have submitted a request for closing my account and submitted the request form through your executive last week who came to my residence but when i checked with national grid it is showing my account as active. Please make sure that my account is closed once for all and inform the national grid accordingly. Any dispute after this mail will be wholly on your account.

Greetings of the day. As telephonic ally discussed please look after how concerned bank straight away breaking the norms by rbi. This is to please be noted i m using a credit card of ratnakar bank limited for last approx 2 years. My mother underwent open heart surgery a year back. Since that period i am into financial crunch bank meanwhile i am paying the minimum amount dues till to 2 months back now my position is not so good to pay the total outstanding or minimum payment as desired by the bank. Also the unnecessary bank charges me amount of 53, 000.00/- in the shape of service tax. For last 2 months i am unable to do the minimum amount payment of credit card of said bank. Also be noted that i am regularly doing the payment to the bank. I requested bank to convert all the principal outstanding into emi bur the concern bank is not ready for that. Also the said bank imposed me a charges of round about 53, 000.00/- rs in shape of taxes and gst. Also the bank is not ready to tell me the clarification of the said charges. The bank sending me the legal notice not even from the bank official id. The employee named sh. Robin lamba is so very embarrassing he do not have ethics to talk. I mailed bank to number of extent but the said bank is not ready to help me out. I want to do the the payment after the clarification of the charges imposed by the bank.

Sir i never denied to do the payment but every time there is harassment and threatening call from the bank officials. Recovery agents usually visit to my place without carrying id card of bank. I also requested to convert all the principal outstanding into emi but bank is also not ready for that.

Please take care of the charges imposed by the bank talking ethics of rbl bank employees specially sh. Robin lamba who straight away insulted me and my mother.

—
Nikhil garg
3/1352 vasundhara, ghaziabad
Uttar pradesh-201010
[protected]

Hi,
I have requested rbl credit card helpline to close my credit card account. My request number for same is 03878754. As informed by customer executive mr. Dharmendra my account was supposed to be closed by now. These people are not responding and letting me know exact closure of my credit card account also they were asking fr preclodure amount on card but denying to give anything in form of mail.

Regards
Mayur deshmukh

Dear sir,

I am using RBL Bank credit card associated with ET money. I have widthdrawn RS 5000 from my credit limit which is due on 10/09/2018. I have paid the sum of RS 5000 on 03/09/2018 but RBL has converted the amount into EMI without my approval. When I received the mag I talked with the Et money customer care they said that this was a internal problem and you don't worry you have to only pay the 5000 . But now the RBL bank has charged me the amount of RS 662 as they are saying that it is the processing fee for converting your amount into EMI.
They can show me no proof for the same. They said you have converted your amount in EmI through IMPS. How strange is that. Please help

Chetan sehgal

My RBL credit card number ending with 6326 has been used for making fraudulent international transactions in tune o[censored]SD 567.93.

I have immediately called up their Customer care number (fortunately one was working) and was able to reach the Block credit card department and through her finally reached the General cards department after 20 minutes.

They have asked me to submit a filled in dispute form listing down all transactions which was sensible, but also an FIR. As I am in a remote village I have to spend 2 days to visit nearest Cyber crime police station. Instead they could have blocked the payments initiated as my call to them was within 1 hour of the occurrence of transaction.

I have had such international fraudulent transactions when using Credit cards from banks like HDFC, Citi but as soon as I have raised a complaint they have reversed those transactions without the need for FIR. Here RBL bank has made my life miserable and anxious and am not sure if I would get the transactions reversed going by how unhelpful their customer care is.

I wish this nightmare is over, I would never ever recommend RBL credit card to my friends not so much for security but for the pain in getting through to customer care and getting the genuinely fraudulent transactions acknowledged by RBL.

Dear Team,

Please do the need full help

I am Aryan Nayak and my Ac no[protected]. And i m value bal customer of RBL sector 63 Noida branch RM Nami Arya gives a rong information and force me to invest in life insuranse or Do sip and know that you invest in sip so you eran dubel your money in one year like invest Rs 2500 and you take 55000 in next year and do one sip of Rs 2500

My super card no: [protected]
This is regarding the fraud/unauthorized transactions done on my rbl bank supercard on 19-sept-2018 at around 11.30am without my knowledge. There were total 2 transactions happened for the total amount of rs.10000/-

But i have received emails and sms for the transaction confirmations from the rbl card services.
Kindly investigate this matter at the earliest.

This is regarding the fraud/unauthorized transactions done on my rbl bank supercard on 19-sept-2018 at around 10.30am without my knowledge. There were total 3 transactions happened for the total amount of rs.28, 399/-

But i have received emails and sms for the transaction confirmations from the rbl card services.
Kindly investigate this matter at the earliest.

Card details:
Rbl bank supercard (Mastercard)...

Dear sir
My online trasaction (Shopping) otp recieved to my register number but after putting this otp i have recieved msg "your transaction are decline plz try again"

Plz give me solution to use card
Am trying to cutomer care number but this wasn't connected
Kinndly doing required correction.
My register number is [protected]
Regards
Amol bhoknal

Hi

I have applied to rbl credit card but didn't get the card in hand.
And i am getting bill generation statement mail on every month.
As i don't receive any card then how could i pay a bills.
Right i want to cancelled/block my card.
I have reached several times to rbl customer care but no one responds.
I am frustrated due to calls, message & billing statement mail from rbl.

Moral: wants to block this card

I paid two payment of rupees 2000/ and
1500/ towards my credit card on 18/09/2018 evening. First payment of 2000/ is shown in my card account but second payment of 1500/ not credit in my card account but it deducting from my saving account. Please do the needful action urgently. I visited my united bank of india branch they say contact your credit card issuer bank

This is regarding the fraud/unauthorized transactions done on my rbl platinum supercard on 18-sept-2018 at around 2 pm without my knowledge. There were total 9 transactions happened for the total amount o[censored]sd 452.16 converted to rupees inr 32, 500/-

I have not received any otp for these transactions. But i have received emails and sms for the transaction confirmations from the rbl card services.
Kindly investigate this matter at the earliest.

Card details:
Rbl bank platinum supercard (Mastercard)