RBL Bank Complaints & Reviews

I have received the message from rbl that you are eligible to upgrade your card, attached screen shot for the same, later i have received call from rbl that fees of this card is 5000, but as you are selected client, we are giving you 20000 rewards point against which you will adjust this fees.

Now i have received a card statement where they are charging me 5000 + tax as a service fee and they want me to pay the same. I called up customer care they said, you have to pay this, and reward point will credit in next statement, you can use the same for any purchase.

Please note that i applied for rbl credit card on 5.4.2017 card and #ccg335hg4m. I got all verification done at my office and residence too. On 26.04.2017 i got checked in rbl link showing track your card application using my application num [protected] found the reason as follows. "dear customer, your rbl bank cr card application no. #ccg335hg4m is currently under process. We regret the delay and will keep you posted on further progress." and on 28.04.2017 i again checked it shows as follows "application reference number #cccg335hg4m, status dear customer, your credit card application has not been declined as it did not meet the policy requirements of rbl bank. Ms. Laya an executive only followed my application from begin to end. And the executive confirmed that after confirming my cibil report they processed my application and rbl bank rules itself was the same after providing approval message received to customer only the executive can able to follow further. Laya, executive called and we given all papers and verification also done positively. I called customer care and they are not giving any correct reason one is telling u r card as been approved some one saying u r credit card application still process u r customer care people not giving any correct reason for rejection. As per rbi guideline circular no - rbi/[protected]/100 bod. Fsd. Bc.23/24.01.011/2008-09 dated[protected]. Rbl bank should give us reason or else we also file complaint in rbi and bank ombudsman. We want reason for rejection as it will hit my cibil. My cibil was all clear. If we will not find reason for rejection, we will file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against rbl. Please provide reason or else i will file case in consumer court. And even many times i called to that executive but she doesn't picked up my call. Regards krishnakumar [protected]. Please suggest me what is next process. And where exactly my application got declined. Hoping positive response

Rbl credit card team

Again at 6:20pm your executive ms. Poonam call and ask the same irritated question what problem is in bill?

Again same history i have repeat as usual like doing from the month of march 2017, and as expected from your use less team same answer the concern has forwarded to concern team they will call you back and update the status. Hell!!!

Your executive told me that i have to pay 23114/- but not able to tell me why,? & the bifurcation.

From last four month you people send me bill of having negative amount and i am asking every time what should i have to pay please tell me otherwise you people will ask all amount on the same time see same thing happen.

So for your kind information i am not going to pay any late fees and interest charges.

And tell me amount to be pay in installment., as this is because of your people ignorance not me.

I didnt do any transaction on 8th may 17 but showing in my statement.
Even i didnt recv any message and and otp for this transaction.
I will not pay this amount as rbl people are too lazy for the customer service and if i have not done any transaction how anyone can update in my statement.
I willl even file a fir against these people.
My name is akshaya kumar saini.
Transaction was done on 8th may.
Even i have not recvd anything and transaction was showing in my statement.

I sir,

Kindly tell me if you guys unblock my credit card last 2 month i was suffering if you not unblock then inform me other wise close my credit card.
This is not you bank rule you did not conform any details i have many more accounts in your bank, rd and lic also but your guys don't response last 2 month
I follow but there is no conformation. Also you guys check my account details i had always before time pay my card payment. Also i had 2.70lakh investment in year of your bank
With our rd but you guys have there is no problem. I want to my card is unblock plzz do something higher department this my last email.

My card no-5243-xxxx[protected]

Dear sir

My name pritesh mistry. I give application to rbl bank for credit card on[protected]. This application is online submitted so i also send documents with application by currier. But still there is no reply from bank related to my application. I contact to bank with email but they only give reply that sales person contact to you but nobody call me. So i request you tell me what is my application status and who is handle this application.
My application number — #ccrps416t2
Pritesh
Email id : [protected]@gmail.com

Opened my abacus account on 8th of May account number[protected] using ekyc. They are supposed to issue a debit card in a week. On 19th May I even did an in person kyc and even raised a complaint for non issuance of debit card the complaint number is CR[protected]. Since 19th may they are persistently telling me your debit card is in process and will be issued in 2 working days. If they don't want to provide service why are they making such products and promises. Everytime i am getting an excuse that it is in process.

Dear Sir,

My self Neeraj Kumar and I live in Delhi, want to bring you few things in notice that last month I applied for loan after submitting all the required documents I didn't yet received any positive response from your side, even till date your executive calls and ask for documents reapetdally, i am harassed by your process as I work in reputed group and it's our daily routine that we do car loans within 2 to 3 days and deliver car as well but i am surprised shocked and harassed by the behaviour and delay of your process, your executive Miss Vimmy called me today also and asked for 10th class certificate which I sent it again but from now I request you with my folded hands to send my documents and I close this chapter by few word that I will never ever consider your bank for my any purpose.

CONTACT NUMBER OF MISS VIMMY :- [protected]

Regards,
Neeraj Kr Saini
Asstt. Manager Sales
Landmark Fiat (A Landmark Group Company)
Mobile: + 91 [protected]
Email : neeraj.[protected]@landmarkjeep.in
Website: www.grouplandmark.in
Showroom:Plot No. 10-A, Shivaji Marg, Moti Nagar, New Delhi - 110015
Workshop: Plot No. 10-A, Shivaji Marg, Moti Nagar, New Delhi - 110015

Hi team
Thi is justin. Past 1.5years onwards using rbl creditcard ([protected]).
Last 3 months payment not making payment. Reason financial
Crises. So i ask time till july.. But rbl collection manager haja hussain and collection agency person
Mr, arokia raj. They torture and threatning me and harresing with my family. I inform i no need reversal
I will make the full payment july onwards. But they not listning my words n threatning me.. This issues
Continoues i will directly go to commsioner office n complaint aganist this issue.. I am not hide my places
I am visible and not change for my office,, so they people doing mind tortue and blackmailing.. So pls check
And necessary action against this people
Note
1. Haja nizamudeen (Rbl bank colection manager)-[protected]
2. Arokia raj (Call man agancy)-[protected]
3. Selva (Call man agancy)
Pls take necessary action above mantion people.. Else i thing negative way my life... So as soon as possible
Check n needful
...

Above mension mail i will already sent banking and nodel office.. But till no response banking end
1. Praveen (Rbl collection manager)
2. Arolia raj (Call man agency team leader)
3. Selva (Call man agency field person)
They are directly visit 12 may my office... Again explain my situation but they are not listining my words and
Arokia raj using sum abusive words and he ready to fight me.. So i clearly infrm same day rbl customer care dept.
They are raise complaint.. I need time till july... I am ready to make d payment entaire outstanding but they
Pressure and try to collect this month. They same problem to happen i dont have other option. And praveeen said
Dont have amt just begging and do the payment. This is not a collection procedure. Again praveen acting one of gundaas.
O pls pls take necessary action against this collection agency and rbl collecton managers...

Rbl bank employee mr. Appinder singh and ex-emoloyee of hdfc bank mobile no:- [protected] called me yesterday at 1:20 and was abusing me he again at 3pm called and was talking in a devastating manner. I don't know who he is? But he had violated the act of rbi guidelines and bank ombudsman. I therfore kindly request rbi to have through check against him. He's only a culprit walking outside.

I have applied rbl abacus bank account online through online e-kyc process on may 1st 2017. Today is may 10th still now i have not recieved the debit card to my registered address. I called to customer care they said they dont have the details updated on the server. It takes 7 to 10 days to reach. Actually it takes maximum of 5 to 6 days to reach from bombay normally but still here not recieved
Note i asked for courier tracking details to track they said they dont have any update
Tracking id should be delivered through msg when it has been despathcd not after delivering the card to registered address

Hi team
Thi is justin. Past 1.5years onwards using rbl creditcard ([protected]).
Last 3 months payment not making payment. Reason financial
Crises. So i ask time till july.. But rbl collection manager haja hussain and collection agency person
Mr, arokia raj. They torture and threatning me and harresing with my family. I inform i no need reversal
I will make the full payment july onwards. But they not listning my words n threatning me.. This issues
Continoues i will directly go to commsioner office n complaint aganist this issue.. I am not hide my places
I am visible and not change for my office, so they people doing mind tortue and blackmailing.. So pls check
And necessary action against this people
Note
1. Haja hussain (Rbl bank colection manager)-[protected]
2. Arokia raj (Call man agancy)-[protected]
3. Selva (Call man agancy)
Pls take necessary action above mantion people.. Else i thing negative way my life... So as soon as possible
Check n needful

Hi team
Thi is justin. Past 1.5years onwards using rbl creditcard. Last 3 months payment not making payment. Reason financial
Crises. So i ask time till july.. But rbl collection manager haja hussain and collection agency person
Mr, arokia raj. They torture and threatning me and harresing with my family. I inform i no need reversal
I will make the full payment july onwards. But they not listning my words n threatning me.. This issues
Continoues i will directly go to commsioner office n complaint aganist this issue.. I am not hide my places
I am visible and not change for my office, so they people doing mind tortue and blackmailing.. So pls check
And necessary action against this people
Note
1. Haja hussain (Rbl bank colection manager)
2. Arokia raj (Call man agancy)
3. Selva (Call man agancy)
Pls take necessary action above mantion people.. Else i thing negative way my life... So as soon as possible
Check n needful

My name is bhaskar, my rbl credit card no-[protected]. My card january month statement amount due is 168.14... So we paid 170... After that we didnt used that card... Recently we got mail.. That we need pay rs. 2301.92... We chwcked all mails noticed that... They adding finace cash chrges... (We dont what that charges) 168.14+3.29 (We just paid last statement balance thats it.. We didnt do any transactions)=171.43 for 1.43 rupess now they are asking to pay 2301.92... Please look ino my case... Below im adding my credit card statement... We tried costmercare but they dont have any answers

RBL had provided me a chargeable credit card saying that it can be closed before the end of the year if 2 lacs is not spent within a year. I had called the bank executive just before the year ended and asked to close it but instead it provided me a new chargeable card and added the existing amount to my statement. The entire conversation was done over phone. I have been mailing then since to waive my charges and not to mentally harass me with due statements in electronic form but despite to this they are sending all dues to me. I have a good credit record and because of such fraudulent activities of RBL bank, i fear it might affect my credit score. I request the concerned authorities in this forum to look into this matter with great concern as it affects the consumer sentiments over taking a credit card .

I am applying rbl bank credit card. Rbl executive taken all my documents but some days rbl bank says not approves and all my document lapsed and miss use.
My name rajesh kumar thakurl
Add h n 238 secor 06
R, k puram
New delhi 110022
Mo [protected]

Plz enquiry it and my documents given me.
Rbl bank all employees in credit card depth. Are useless and senseless behave.

I never applied for a credit card with RBL bank. I received an email a couple weeks back stating that the card was delivered. I was surprised as I had never applied for a credit card with RBL. I then sent an email to cardservices stating my issue and got a call back after a few days. The Customer support Agent who called me agreed that the card was never delivered and that it was blocked so I need not worry. He asked me if I wished to receive the card to which I agreed. I then received an email stating the card was dispatched and that I would receive it in 7 days. The next day I woke up to a message and an email from RBL bank which said statement for April was generated and that the amount was Rs 1148.85 and the minimum amount of Rs 349.85 was due by 5th May. I was completely shocked as I never received the card in the first place. I have been since trying to reach someone at RBL bank to sort this. I sent their vigilance email address an email but am still to hear back. Their customer support is the worst and I can't seem to get through to a human to talk to from their IVR system. I am appalled by the negligence of this so called bank. I just hope this is resolved soon and that my CIBIL score does not suffer due to some fraud.

Hi:

I have been received credit card a week back. I Have been received a massage to pay due of Rs 1148.85 dated 5/5/2017 and mentioned I will receive a bill within 7 days.

I have not even used the credit card once then why should I pay the mentioned amount.

I have been the regular customer with Bajaj not even faced the single issue but I didn't expected this situation.

I tried calling credit card customer care many times but not one has responded.

I would request some one from your team to respond.

Regards
Manoj

Respected sir
I Have been received a massage to pay due of Rs 1148.85 dated 5/5/2017 and mentioned I will receive a bill within 7 days but I didn't received any credit cards from your bank and your telling me to pay this I cannot understand whats going on and I had already send a massage to bajaj finserve to return the documents which was issued from me which was taken from bajaj finserve representative whats all about explain me breifly are I am been cheated I want a correct explanation it's very important for me to take a legal action so provide me all the information immediately thanking you kindly.

I have received the calls from the dsa of RBL bank which is in jaipur triveni nagar ankita associate from [protected] (arif khan) for the making credit card i have give him time for collecting the required documents on 2nd april same i have give to documents collecting boy and he said me that he will be login the file on the same day but still my file not login and no response from RBL and dsa also.

Also i was called to dsa they are Not answer my number