Red Bus Complaints & Reviews

Issue Type: Booking Issues
Category: Ticket booked for incorrect date of journey
Description: few minutes ago By mistake i have booked a ticket for today ticket number is TJBF88562692. I want to book for 25 october. When is called the cutomer care of redbus and Shatabdi travels, both are denying to help.
i am requesting for cancellation then they are saying zero refund.
red Bus booking do not have any confirmation...

I Have booked a ticket no; TJAP39294677 DATED[protected] was asked to come to Wilson garden KPN Bus Departure at 21:00 and KPN Bus left at 11.30pm and reached Attibele check Post 12.20 Pm The Police did not permit to enter Tamil Nadu and the Bus was sent back to Wilson Garden,

I have made calls for the refund But I have not go any reply only complain no RB[protected] & ON DATE[protected] COMPLAIN NO 052845,
br...

Had booked bus to ernakulam from bangalore on 12th Oct, ticket no TJB[protected]. Unfortunatly bus got cancelled due to break down, and said amount will be refunded.
But still no refund.
Kindly refund the same.
It is Bangalore - ernakulam bus, had to departure on 7.45 AM from bangalore on 12th october 2016.
Got message stating bus has been cancelled due to break down and amount will be refunded....

On[protected] i have booked a ticket for an amount of rs 2311 from hyderabad to nagercoil, but the trasanction failed and a message displayed that your amount will be refunded in 10 days, after 10 days i lodged a complaint with my banker who informed that my transaction is sucessfully proceessed, but i did not book the ticket and i made another payment in the same

raj kumar
from hyderabad to nagercoil
kallada...

I had booked 2 tickets for a bus journey by vishal tourist from banglore to udupi on the 12th of september. Due to bandh and riots in banglore the bus was cancelled and I am yet to receive an amount of 1400 rupees for the 2 tickets. All of this even after sending an email to the customercare email address of red bus. Extremely shameful behavior and not a care for the grievance of its customers. Highly disappointed. PLEASE LOOK INTO IT AS...

I have cancelled my ticket in redbus.in from namakkal to bangalore for 30th october, 2016 and the amount has got credited to my wallet balance. I would like the redbus to refund the amount of rs1105 from wallet balance to bank balance immediately. The customer service is horrible. I couldnt reach to anybody from the redbus. The tol free number given by them isnt reachabe. The other office numbers of the red bus doesnt get answered by the...

Hi, yesterday (16/10/2016) i was booking a bus ticket on (26/10/2016) srs travels using redbus app... my name ranjith kumar s and my current mobile number [protected]. and i haven't received pnr number and no more messages... kindly please help me...

Your a/c 36486109 is debited rs 1286.4 on[protected] a/c balance is rs 737.42 info: inb/[protected]/payu.in/...

I am sharada devi.
On 11/10/2016 I booked through redbus 2 tickets(orange travels seat no. L14, L15 from Hyd 2 Nagpur & dt of journey is 15/10/2016. Rs. 2150/- was debited from my hdfc acct. But I did not receive any message for my booking. We thought booking was not done & the same amount will be refunded to my account. So on I booked through agent & got message immediately that 2 orange travels tickets U5, U6 were booked for 15/10/2016...

I am using red bus app for bus ticjet booking. After a long time red bus gives some discount as cash back on ticket booking, so I got also cash back of discount money which is appears on my red bus wallet. But sorry to say that there is no option for transfer my wallet cash to my bank account. Therefore I request to redbud team to Please return my wallet amount to my bank account....

Booked ticked through redbus onlilne site. Tickets are not booked but money debitted. Reference your trip id is:[protected].
Below is the email received but no one is calling

We dear customer,
Your trip id is:[protected].
We have received your payment of rs. 2194. We are sorry that we could not book the seat you chose.
Our customer care officer will get in touch with you shortly. You may choose...

Bus was not accessible on the day of travel due to some bandh issues.
Bus representative pledged, ticket amount will be refunded in 5 days, but still it has not yet been.
I have also sent an mail regarding this no of times, Till now receiving the automated mai(Too much frustrated)l...

Details:
Madurai to Hosur
Thursday, September 22, 2016
13:15 Reporting time
Ticket no: TJAM78989583br...

I got message from Garydalaya travels saying that due to some issue with bus my ticket has been cancelled and full refund will be issued
When I contact them they ask me to contact red bus and when I called your customer support call was waiting n got disconnect automatically
I would like to have refund for this trip
PNR : TSRB34562828PCV

Date :[protected]

But so far my money is not refunded...

I have booked ticket in golden pearl travels from redbus for 0ctober 6th 2016.But on october 4th i got a message from golden pearls saying the bus got cancelled due to vehicle breakdown.As per redbus and golden pearl instruction i made another transaction in redbus.Again on october 5th i got another message saying only the seat got shifted .Till now i haven't got any refund money.

Bangalore - Changanacherry Thursday, October...

Iam the regular user of red bus app.I have tried to cancel my ticket on 12/10/16 but "cancel ticket" icon not enabled in red bus app. Worst customer service .There is an option call support but nobody answers the call, only music is played for long time. I have booked ticket for 750 Rs. But Iam not able to cancel the ticket through your app. Now i I want refund. If not i have planned to file case on consumer court.

Please...

Sir,
I made a reservation in r s yadav bus through red bus, today at 11:25, when i confirmed the payment i checked that i mistakingly made reservation for 14th, i had do it for 15th .so i called customer care and they said as per their policy, tickets cant be cancelled after 9:15, even though it has been booked at 11:15.
Such a stupid rule
Then i went to their site to check the cancellation policy, tgere were no, available...

It has become a general practice for the private bus operators to raise their bus fares twice or thrice during festival times. They are using the peoples need in favour of them. Indirectly does it mean people who can afford alone can celebrate festival ? The bus fare is not the same as other normal days, infact during the festival times people travel more and that's when buses are actually needed. This should also be considered as looting...

I booked a ticket from udaipur to indore for 5th oct 2016. But till today cashback of rs 110 is not received. Please do needful. Initially i booked ticket but payment was done but seat was not allotted and also i selected coupon code for 110 rs. Later customer care person booked my ticket. I want cashback soon. Please look into the matter.
Ticket no. Tjaz38367262
Pnr no.[protected]...

Hai sir,
I booked 2 bus tickets from guntur to bangalore on 8 october 2016. i cancelled the tickets untill not refundedrs.1886.80. nearly 1 week was happen untill not refunded. so please take necessary action please refund immediately

Ticket details tin:-tjas26768669
Pnr:-ts-rb34185027geg

Please refund the money as early as possible

Thank u from

Praveen...

I had booked a ticket through the website almost two weeks backs. Though the payment was debited from bank, i never received the ticket. Every attempt to reach the customer care was futile.. It's busy 24*7 apparently. Further it's been over 10 days that i'm contacting them through email for refund of money. All i have got is failed assurances. Totally unexpected from such a reputed company.

Redbus, request you to kindly credit...

Hi This is Karthik, I have booked two ticket on redbus from chennai to karur to travel on sepetember 30 and have canceled the ticket on September 29, The problem is yet i didnt get the refund,

I got a message that ticket has been canceled, I have contacted you for the same, But there is no response, . Kindly let me know why i didnt get the refund and when you will process,

Trip Id: TJAT54856453...