Red Bus Complaints & Reviews

I booked my bus ticket by redbus on 07 oct 2016 (reference number :[protected] from bengalore to vellore for dated 09 oct 2016 that tckt amount was 1026/- rs. and canceled it automatically on 07 oct 2016 (tracking number is[protected] and complaint no 041494.)

But my problem is that still i have not received that refund amount in my bank account and in received cancellation mail you mention that i will return that amount within...

Dear sir / madam

i have booked ticket yesterday from udupi to bangalore journey date 26/10/16 and amt rs 550 debited from my account but not booking done

uptop payment gateway everthing was going right once i mentioned my password the payment gateway dissappeared and neither msg of booking appeared nor any confirmed mail received from sugam bus dept

please let me know what i shall do to get...

I booked ticket on 2ndOct 2016 to travel from Pune to Shirdi. The ticket was for 3rd Oct 2016, 23:30 PM TIN No TJAX28854865, pnr no 49140783
Seat No : I, J, P
Bus : Neeta Tours & Travels

I got a call from the bus services saying that the bus has been cancelled and the amount will be refunded to my account . But no amount has yet been credited to my account .

The no from which the call came is...

I had booked a ticket from shivamoga to banglore on[protected] Evening at 23hrs:55mins in Seabird travels via REDBUS portal and payment was done using SBI debit card. I have noticed deduction of twice the amount of the ticket price ie rs=800 was charged instead of rs400 for the same seat booking, On[protected] and i asked for a refund via mail and called the customer care, but there is no response from REDBUS, I have attached my e-ticket...

Find the below mail sent by SRS travels abt the intimation of the cancelled bus . I even cross checked with redbus on 20th Oct about the cancellation, redbus official confirmed the cancellation and asked me to look for an alternative arrangement for the travel and as i took alternative travel and lodged the complaint for the refund (063441 yesterday . Kindly cross verify with concern operator as i have not used the service.

SRS...

I had booked a Ticket from Chennai to Belgaum and on the day of departure it got cancelled due to some bus breakdown issues.
Please refund my money which was supposed to be refunded in 24 hours
this is the message I received:

- redBus mTicket -
Chennai to Belagavi
TJBC92292563
TS-RB35080413YLF/14987512/Chennai-BNG- Mumbai Scania/Volvo
SRS Travels
06:10 AM Oct 20, 2016br...

I book ticket in red bus, amount deducted my bank account, but ticket not issue, plz refund my money,
Refer below ref

11-oct[protected]oct-2016) to transfer
Inb pilani soft lab pvt. Ltd [protected]IGAABLJSA9 transfer to [protected] state bank of patiala Rs. 410.00

And

11-oct[protected]oct-2016) to transfer
Inb pilani soft lab pvt. Ltd [protected]IGAABLHPF7 transfer to [protected]...

I planned for book the ticket Erode to bangalore on 19th October, i was book the ticket on 18th October threw net banking in HDFC BANK.
In this time amount was debited but ticket is not booked that amount is still not refund in my account. Pls take action for that one, that order no is given below. Photo also upload in the complaint.

That order no : 87563257...

I booked ticket for Pune from Bangalore on 6 Oct 2016 by National Travel from your portal but ticket not get confirmed and amount deducted from my account. Then I call the your customer care number as per discussion with them the deducted amount will come in your account within 7 bank working days but still not get the amount. Please needful to resolve the issue as soon as possible. This will maintain long term relationship.
Name-sudhanshubr...

I have booked ticket in redbus portal on 4th may 2015, But the ticket got cancelled immediately(got the information through message and phone call). I am still having SMS undeleted in my phone.
so I informed redbus call center and they promised me that amount will be refunded in few days,

I waited patiently and even after repeated calls and followups no refund is issued.

It is very disturbing that my...

Hi,
This is regarding a bus ticket cancellation for which the money has not been refunded yet even after a month. Multiple calls were made from my side to the both online bus ticketing partner redbus and the travels company orange travels. Both have failed to provide proper solution.

On 19th of september i have booked 4 tickets in orange travels via online ticketing portal redbus.in. Booked for thiruvananthapuram to...

I didn't get money in my wallet i refer my code in my friends they already travelled but i did not balance in my wallet why i am not getting wallet balance in my red bis wallet. In that you conformed that if our friend will travels then i will get balance. My friend was 5 days ago but i did not get why what is the reason behind it . As possbile give me replay my complaint....

I tried to booked ticket on 6th or 7th of october for shirpur to mumbai, all of travel servicing websites are been handled by pilani soft labs pvt. ltd to which my payment was done, the ref no of transaction is: [protected]igaaarcnq9
The amount of 812 inr was deducted in my account, but the ticket was not issued! thus i also wanted my refund back, i cantacted the service center for describing the issue, they said that they didn't recieved...

My name is krishnakanth. Recently i booked a ticket from nellore (A. P) to bangalore for traveling date1-nov 2016 in redbus by hp travels for the payment of rs.699 (Original price). Ticket is conformed on oct 18th, but two days after i got a call from hp travels and telling that your ticket is cancelled so call redbus customer care and asks for refund. But now the same bus they r charging rs.1300 in the same redbus site. They did't say any...

This is not the first time i'm facing such problem. Many times money got deducted, but ticket has not been booked and there is no proper information provided about the issue whether the ticket will get booked within a while or else money will get refunded. Being a very popular app and this kind of ignorance is very bad on your part. I'm never gonna use this app again....

This is dipali balki, and i have booked ticket from aurangabad to chandrapur for 28 october 2016 at 8.00 pm of royal travels of redbus. I got "this site cant be reached capi. Redbus.com’s server dns address could not be found.", but amount is debited from my account.

I had booked ticket in the name of
Dipali balki

My cell no is [protected].
.
My e-mail is [protected]@gmail.com...

Hi,
I booked bus ticket in redbus via freecharge, but i didn't receive ticket till now. they deducted rs.650 from my account.

Payment details:
Fc transaction id
1exvon98ggcxas_87431490_1
Redbus order id
87431490

I received mail from freecharge as below,
Dear mohan,

Thank you for writing in!

We understand that you are concerned about the...

This is regarding the rebus ticket number - tjau97562962, which was cancelled by traveller for journey date 30th sep 16.

I got a call from swamy ayyappa travels on 29th sep-16, conveyed, the bus was cancelled due to cauvery water issue. also confirmed that the refund will be initiated from red bus only and nothing can be done from traveller end.

On the same day (29th sep16), i had called red bus support team...

My ticket from Chennai-Bangalore on 12th Sep 16 ( #Ticket no: TJA[protected];PNR no: HT[protected] was cancelled by the operator Hebron transport. .
I was expecting a default refund. But not happened. While contacted, redbus responded as they have to check the operator bla, bla.etc.. Finally they accepted the cancellation, and claimed that they initiated the refund on 24th Sep (#[protected]. But no refund happened yet. Filed 2 complaints...

The amount of inr 800 deducted from my PayTM wallet but the ticket was not booked.
Please refund the amount.
Redbus Order #4722240
Redbus ref: 86422496
Paytm Cash Txn ID [protected]
[protected]:48:59 PM. | Issue Type: Others | Time: 19/10/2016 |

Mail confirmation from Paytm:
Dear Raghu,

Greetings from Paytm.Com !

Thank you for contacting us and apologies...