Red Bus Complaints & Reviews

My amount has been detected from my bank account for bus booking paid through freecharge from red bus on 08/08/2016 at 12:30 AM i tried to book my bus from hyderabad to chittoor in JBT Travels.My red bus details are " [protected]@gmail.com" and paid from freecharge account i.e " [protected]@gmail.com ([protected]) "...try to solve my problem...

I have booked a ticket from Pune to Akola on Aug 03. Journey date Aug 05.

I wanted to cancel the ticket due to some emergency on Aug 04.

But now RedBus is not allowing to cancel this ticket. The reason they say is, as per their policy, the cancellation time has expired. Means, passenger can only cancel the ticket only before 48 hrs from journey.

What the hell is this policy. This is clearly a chitting...

Ticket amount = 477Rs. i wanted a book a ticket for thursday[protected] from pune to Malegaon and the server got refreshed and they booked a ticket for Wednesday[protected] Today). i immediately cancelled the ticket and the amount that they are charging me for cancellation is Rs. 450 !! why the hell should i pay this huge amount just because of their server issues ? if you people cannot seriously handle such websites then you should definitely...

Hi
I am highly disappointed with the service provider of redbus.In named "shrinath travel agency". I booked my bus ticket from website "redbus.In" from gurgaon to beawer on dated 27th july 2016. Bus departure time was 9.30 p. M. From 'iffco chowk' i was there on 8.55 p. M. To board the bus as per the mentioned boarding point beacuse my daughter was hospitalised and immediately have to go.
At that i got a call from shrinath...

I booked 4 tickets on June 19 from Erode to Chennai through Paytm, reporting time is 8.45 Pm.This is my order num: [protected].We didnt received proper boarding point just it mentioned as Erode bustand.We were trying to reach the number mentioned in the message and its switch off.So from 8.35 onwards we try reaching paytm customer care and one of the executive himself tried and confirmed that the number of driver is switched off.I called justdail...

Dear rishi acharya,

Thank you for contacting redBus. Here are the details that you requested.

Service Ticket ID: RB[protected]

Issue Type: Wallet

Category: I want to transfer wallet amount to bank account

Description: redBus Support 14 Jul (6 days ago) to me Dear Customer, We regret the inconvenience caused to you. The refund amount of Rs. 2180- was processed...

Dear sir, i booked ticket for rajkot to jamnagar 8 tickets on redbus giving me a attractive offer. Offer is that on new mobile num registered 100 rs wallet balance and redbus monsoon offer upto 120 off rbjul120 both offer used by me for 8 tickets for rich ahmedabad to pick up my flight but redbus cancelled without informing me to this tickets and also redbus not giving me a full refund... My ticket booking fare is 456 and i used offer so...

I have booked my ticket on 02/07/2016 and at that time that was unable to book. At that time i got a message that your refund will be done within 8-10 business days.
Today it's 17th july and still i have to enquire you and then you are responding like that it will take more 8 days.
What should i do now? I wish my refund will be with me within 24 hrs.
I have tried write to us for 10-15 times but i have not got even single...

Sir
With cited subject above I have booked online bus ticket no. TJ8E44542448 from Araria to Patna by Sri Balajee Travels date of journey 17 july 2016 time 6:00 pm. But on counter no respone regarding online booking. They told me there is no any bus today while i reported at 17:45. I m exhausted on response....

I prashnt nischal, i hav booked two online tickets via redbus app on 15th july, 2016
Date of journey: 16th july, 2016
From kolkata (west bengal) to bokaro steel city (jharkhand)
Bus: shyamoli travels
Ticket no: tj8d94236787
Pnr no: 2jzg3xz

Departure time of bus was 3:20 pm and i reached there at 3:25 pm but before that i have contacted the bus conductor to wait for 5 minutes as the metro suddenly...

Hi,

I had tried book ticket through red bus but transaction was failed and amount was deducted. I had raised complaint and got reply that you will get refund amount with in 2 working days. But, i am waiting yet.

Redbus support

Jun 25

To me

Dear customer,

This e-mail is in response to your request, for the refund of the money that is deducted on www.redbus.in.br...

I was booked tickets from vijayawada to bangalore in redbus i given my details and amount is debited my card but ticket not confirmed, when i called to customer care they responded very late too much waiting time to talk to them and it's chargeable i spoken about 20 mins they saying that you made 3payment options in one transaction that's way ticket not booked then i asked for why you didn't intimate me same when i going to book they replied...

Hi team,

Redbus – india’s number 1 money greedy bus ticketing and hotel room reservation platform

As i came to know that, paytm is giving discount for every journey with a
Minimum of 100 per ticket or more in every month. whereas in redbus it not the case. so help me in providing the discount for the booked tickets on 13/07/2016 to reduce greedyness for money by redbus.

If not the case,...

I booked a bus from delhi to moradabad that was shatabdi ac.. The tickets were booked successfully.. I reached the destination mentioned on the ticket.. And that was anand vihar.. While the real destination was kaushambi.. Due to this problem i missed my bus.. I booked it for my convenience.. And it became a problem for me instead.. Please look after this as soon as possible.. I was sick and now had to travel in roadways.. Unlike me dont...

Dear Red Bus Service provider,

On Sunday night (10.07.2016) I traveled from Coimbatore to Chennai in Apple travels booked through Red bus. Even though the charges are exorbitant for safety reason I have selected red bus. The travels contact no given by you is always ringing and not responded. One time they have responded but not answering satisfactorily to the customer. During the travel, near Ulunthurpet at night 3.00 a.m...

My friend belinda booked a bus for me from pune to hubli
Here is the bus details

- redbus mticket -
Pune to hubli
Tj[protected]
Agb9ppo7
Sharma transports
11:30 pm jul 4, 2016
L28
Rs.1014
—
Wargate
Opp swargate bus stand swargate
Swargate ; natraj travels opp swargate bus stand shukravar pet swargate pune. ph no ;[protected]/2
[protected]br...

I booked a ticket from noida to lucknow.. i have paid rs 200 from my redbus wallet.. at the end time, the payment got unsuccesfull, but the amount has been debited from my bank and wallet... i have nor received my wallet balance till now...
e-mail id - [protected]@gmail.com
transaction date- 08/07/2016
very bad service by redbus.....

Hi,

I had booked a ticket from Red Bus on 4th June 2016 for a journey from Goa to Mumbai on 5th June 2016. The ticket amount was 900. I booked only 1 ticket but the amount was deducted twice from my account (totally 1800).
I spoke to the Red Bus Customer Care team about this 4 to 5 times. Every time they say that the refund is in progress, but the amount has still not been refunded to me.
I request you to look...

My Complain no is RB[protected]. so many time a call to Red Bus Customer care regarding my refund amount. but i am still not getting any resolution. my booking no was[protected] and 64406462. Kindly do needfully....

I booked a ticket on 22nd May 2016 for my travel. I booked the ticket in morning for next day and at around 7PM I got message that the ticket has been cancelled. I ran to bus station to book myself a new ticket. The reason for ticket cancellation was given as that the bus operator cancelled the bus. Since that day I am running emails to their support to refund my money, which should not be very difficult, but till date they have not made...