Red Bus Complaints & Reviews

I had booked a ticket from krishnagiri to chennai for journey on 30 oct 16 in mettur bus service via redbus application. The bus was cancelled by operator but i am yet get the refund even after repeatedly mailing them. The operator say refund will be made by redbus only and redbus is not responding pls resolve the issue

With regards
B chandrasekhar
[protected]...

Hi,
I traveled yesterday from jalgaon to pune by akash travels. Bus should arrived at our pickup point at 9.00 which they came late and there was issue with a/c. So it took almost 10.45 for them to repair still it wasn't working and they called other bus and did shifting from one bus to other and that bus tires got busted at 11.30 pm. We waited there till 1 am to get the other bus pick up then same bus came with no a/c. We paid for...

Hello team,

I have booked the ticket from hyd to Bangalore but ticket was not booked but amount got debited.i contacted my bank and they are saying that money was accepted from redbus.below is the mail thread from icici bank.

Greetings from ICICI Bank!

The payment you made to PAYU INDIA on October 25, 2016 for Rs. 1200.60 was successful with the payment ID([protected]) and Reference Number(WWWREDBUSIN[protected]....

I tried booking 4 tickets from hyderabad to sangli on 11th july 2016. my first two attempts failed but i received only one reversal message.in the third attempt 4 tickets were successfully booked. i did these transactions using my sbi credit card. the same month i. e., july i received my credit card monthly statement stating one unreversed entry as redbus in gurgaon har. i have logged a complaint with sbi credit card and received a message...

Booked a bus from hyderabad to bangalore from kaleshwari travels costed about 1600... The bus which was alloted was of omer travel the ticket cost of which would be lesser without informing. Service of the newly alloted travels was pathetic with a foul smell throught the journey with a delay in time. Tried calling redbus for many number of times but no response from them....

I already wrote a complaint in this forum about redbus. The issue was ticket not booked and money debited from the account. It has been two months from July 16 to till now (for Sep 26 Chennai to Kovilpatti) the issue was not rectified. While we approached redbus customer care, they said to wait for seven working days till refund would reach u. After seven days they said (M..fu..k )and insisted that you are money remained in the bank. While...

Hi sir

I had booked a ticket from pathanamthita to Bangalore for 1st November around 4.05 pm and the booking got confirmed for 31st October, when I tried cancelling the ticket it is not happening. I called redbus customer care but no use.

So please do the needful, my booking no is

- redBus mTicket -
Pathanamthitta to Bangalore
TJBV99664467
3YGYEXD
Shama Transportbr...

Pathetic service by red bus. I booked my ticket on 29th and got confirmation text for the journey on 31st oct 2016. However on 31st oct, i get call from bus operator to cancel the journer as there is no bus available for journey. I called red bus many times, they were least bother about inconvenience caused and ask to cancel and arrange some other mode to reach ahmrdabad at myself. First i called at 1 pm and they said they will arrange some...

I have booked ticket from chennai to velankanni in parveen travels through redbus . in the beginning i have given wrong mobile number but after that through chat option i have changed my correct mobile number.they also accepted and changed the mobile number but they didn't convey this message to parveen travels . and i also given my mail id but i didn't get any message from parveen travels or from redbus.com about the departure place.because...

My ticket was done for Tatanagar to Patna. I had already paid the money online. We reached sharp 6:33 pm at pickup point but bus was not there. We called the below given no. They gave the drivers no. We called the driver too. Apart from this we were trying to chase through car. We were seeing the bus stuck in traffic with 100 meter of departed point. But driver said he has crossed Chandil which was not to impossible. It takes min 1 hr to...

I cancelled my trip from mahabaleshwar to mumbai on 5oct 16 at 9 pm, date of journey was 9oct 16, amount of rs 4050.60 was not credited in my given sbi account till yet, i emailed matter to customer care in pune to mr ganesh. [protected]@redbus
Com even i had sent account statement that clearly shows transaction of no credit to me of rs 4050.60, but he is not ready to agree this, he says amount is credited and he gives me bank reference...

Dear sir,

First of all i would like to inform that i had not travel through red bus 26th sep night for which i have already lodge cancellation through your call center.

The reasons behind that:

1. I have booked the ticket at 8.00 pm for journey to the Lucknow from Delhi and you have provided me the mail along with pnr UY7M3BK and ticket number TJBQ55424323. I talked severally to the customer care...

I have booked 2 tickets from Indore to Khandwa on 17th oct 2016 and used the code CBOCT and it said that Rs114 cashback u will receive but i had received only 68. I had called to customer support there they always tells that you will get the remaining cashback in 24 hours but still not got. Its been 11 days and not received remaining cashback. So tell me that when you are going to send me te cashback. Tell me that also whether you are going...

Hello sir,

I had booked a ticket from redbus, for today from bangalore to kumta. The pick up was scheduled at 20:30 hrs.
At 1900 hrs i called them up to confirm the pick up point and then they inform me that the bus has been cancelled.
1 hour prior to the pick up they tell me, that too when i called them up.

When i asked them to make alternative arrangements they refused to deal with my request....

I have booked ticket from red-bus sight on 21/10/2016 for journey from Hyderabad to Pamuru(prakasam district).But in red-bus sight uploaded bus details were Kottes Travels AC gold bus from Hyderabad to pamuru(prakasam district).As per above details i have booked the ticket from Hyderabad to pamuru on 21/10/2016.when i was get in bus at boarding point in erragadda in kottes bus, the bus driver was said that the bus going to destination was...

Dear sir,
I had booked a ticket from payyanur to bangalore on 21/10/2016 Evening in kalpaka travels via REDBUS portal and my payment was done by my SBT debit card. But when iam looking to book the ticket it is not get confirmed and amount deducted from my account.It had been done twice and I lost my 1020 rupees from my account
And I got two messages
In first message there is a POS PAYUST[protected] at www.redbus.in txn#[protected]br...

Hi, I have tried to book ticket on Oct 19. I booked seat U18 in Vignesh TATranscars from Chennai to Alangulam for October26. For this, I got error screen after making payment. Due to this I haven't received ticket yet. I have raised two complaints before. Pleasefond the case I'd below. Case ID : 055222 & 065271. Due to this error screen I booked another ticket for same day on same bus. Ticket number is TJBG74636893. (Bus seat number L16)....

Cash back is not credited in my wallet after we receive msg on Monday...
Will send u the screenshot and my mail id

[protected]@gmail.com

My journey date is 21 Oct Haldwani to Delhi via janrath through red bus app...
And we receive 125 cash back bt not credited in my wallet till yet
So pls resolve this as soon as possible
And improve ur pathetic service of cash back policy...

I booked bus tickets (2 tickets) in Joy Travels through Red bus on Oct 19th, 2016 from Chennai to Chinnamanur and I cancelled these tickets on Oct 21st, 2016 post which I received the message as your ticket has been cancelled successfully on the same day and the proposal number for the refund request is 5465700.

Request you to update me on when I would get the refund as the amount to be refunded is 2368.20. Please find below...

I booked my bus ticket by redbus on 07 oct 2016 (reference number :[protected] from bengalore to vellore for dated 09 oct 2016 that tckt amount was 1026/- rs. and canceled it automatically on 07 oct 2016 (tracking number is[protected] and complaint no 041494.)

But my problem is that still i have not received that refund amount in my bank account and in received cancellation mail you mention that i will return that amount within...