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Red Bus Complaints & Reviews

3.4
Last updated Apr 13, 2024
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Red Bus reviews & complaints page 154

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C
CodeArea
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debited , but no ticket, no Refund

Address:Jaipur, Rajasthan, 302020
Website:www.redbus.in

Hi,
I was booking ticket from red bus, they just debited money from my account, then No ticket is sent to me.
Worst service.
How can I take my money back.

Customer care is also not responding properly .

Mobile no : [protected], by this mobile no I booked ticket.
Email : [protected]@gmail.com

How can I take my money back.

Website is just making money...
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S
Shellshocker
from Panaji, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus got cancelled but the amount is not refunded

Address:411033
Website:www.redbus.in

I had booked a ticket with redbus 1 month before the scheduled trip. The bus service cancelled the bus due to lack of passengers and redbus customer care is not giving a proper reply when contacted.Also no refund has been initiated.The customer care executives always reply that they will open a referencd query and no further action is taken. They just say that their concerned team is looking into the matter. It has been almost a month since...
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SubhashHJ
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding refund of the bus ticket

Address:560003

I have registered a complaint regarding refund of the ticket fare in sea bird tourists via red bus portal on 24-oct-2016. Till now there is no response from Redbus or this consumer complaints site. They have deducted twice the seat fare for a single seat booking and I am very frustrated from this long 15-days wait. I have noticed deduction of twice the amount of the ticket price ie rs=800 was charged instead of rs400 for the same seat booking,...
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rajkumarpcvn
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I didn't get refund

Address:208011

Hi this is raj kumar tiwari, i have booked three ticket on redbus from kanpur to gorakhpur to travel on october 29 and was canceled the bus on september 29, the problem is yet i didnt get the refund,

I don not got a message that bus has been canceled, i have contacted you for the same, but there is no response,. Kindly let me know why i didnt get the refund and when you will process,

Trip id: tjbr66293258,...
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A
anudi
from Rajgarh, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rs.1421 deducted but ticket did not book.

Address:Pune, Maharashtra
Website:Redbus.in

Hi All I am Dipashri Mahajan, I was trying to book ticket from Hyderbad to Pune.
with Redbus.in while booking money got deducted but ticket didn't book.

Below details have been received from Bank.

This is with reference to the direct pay transaction done on[protected] for Rs.1421 vide Merchant ref no.[protected]/PAYUIBIBOWEBPVTLTD As confirmed with the biller this payment is updated Successfully at the...
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T
thousifea
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Redbus Money not refunded

Address:Thiruvananthapuram, Kerala, 695014

I booked a ticket on 08.10.2016 to travel from THALASHERY to TRIVANDRUM. The ticket booked on 08.09.2016, ticket no. TJB[protected], PNR No TS-RB34737762XCT/34364/Trivandrum Deluxe of KSBC Travels Volvo A/C Semi Sleeper(2+2).On 09.10.2016 at around 11.00AM, I got a email and call from the operator(KSBC Travels), stating that the bus has been canceled due to some reasons and I have to do my own arrangements for travel. When I asked about the...
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Pankaj1993
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Refund

Address:Bangalore, Karnataka
Website:redbus.in

I booked a ticket on 10.09.2016 to travel from COIMBATORE to BANGALORE. The ticket booked on 10.09.2016, ticket no. TJA[protected], PNR NoMSASC5X of Shama Sardar Travels.On 11.09.2016 at around 10.00AM, I got a call from the operator(Shama Sardar travels), stating that the bus has been canceled due to some reasons and I have to do my own arrangements for travel. When I asked about the refund of ticket cost he said that it will be refunded to...
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Devi Remya
from Cuddalore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money not refunded

Website:redbus.in

I have booked online ticket on redbus .During payment it throwed some error that the transaction was not successful.So I booked the ticket again.
But the amount was not refunded.In the red bus site under trips tab the ticket was booked.

As the ticket was booked but I didnt get sms nor email.Please send sms or email if its booked.Customer is not aware eventhough sms or mail not generated they have to go through the site...
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Navratan Mehta
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating by red bus in conivence with bus operator

Website:redbus.in

My son with his wife & two sibllings had been on pleasure tour to jaisalmer from surat, on return he had booked bus ticket for jaisalmair to surat in sleeper coach for dt 04/11/2016 to his surprise the driver said that you will have to change the bus at barmer on asking he said we dont know anything on reaching barmer he changed the bus and gave a shocking news that again you will have to change at vadodra in this tension the could not sleep,...
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Mounesh Sonar
from Madurai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unavailability of booked bus

Address:560010
Website:[email protected]

I had booked a bus ticket for SPR travels from Banglore to Bagalkot, through Redbus app on 27-10-16.The amount of INR 650/- has been deducted from my account & no bus was available, I also got the confirmation message and Email and i have valid proof of that, i have attached the images below and the redbus customer care is not picking any calls and also number is not tollfree. So kindly refund my amount & don't repeat such fake bookings in...
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BShalini
from Deoria, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus booked through redbus didn't deliver the service promised

Website:red bus.com

We had booked 2 bus tickets in sodha travels on November 5 th for jaisalmer to ahmedabad using red bus. At last moment the operator(sodha travels) changed the bus and made us travel in Dhareja travels but did not inform the concerned bus operator. Dhareja refused to accommodate us in his travels after lot of argument with sodha travels he finally agreed to accommodate us but gave only one sleeper seater instead of 2 seats booked by us. After...
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Amolkulkarni401
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money not refunded, 13 days over

Address:Bangalore, Karnataka
Website:Redbus.in

I had booked 2 tickets from Bangalore to belagavi on 24 Oct 2016, rs. 2400 was diducted but did not get seat, I called customer care on the next day they said it will be refunded within a week, it was not refunded after a week, I called again, sent mail, but still its not refunded. The 13 th day is over I did not receive amount yet. I will never book bus on red bus now onwards....
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Armando22
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Overbooking, not getting my bus

Address:New Delhi, Delhi
Website:Make my trip

We booked 4 seats yestreday nov 3, the seats we're ac sleepers du15, du16, d17, d18. the bus was going from delhi to rishikesh. tickets no. tjby28746259

We received a call from jbg tours (whivh we're the ones that appeared as the bus line in your page.
They told us to nit go to karkarduma but to anand vihar isbt to the bus 5654.
When we arrived first the bus was late one hour plus the bus was fully booked with...
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Sivakumar.Rejitha
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debited bus not available

Address:600044
Website:Redbus.com

Dear team,

I would like to bring your notice that, yesterday (23/10/2016) i was booked the bus ticket (ticket tin no tjbm[protected] from bangalore to chennai through red bus (kk travels). my experience was very worst and i missed my important meeting at chennai today. the following nasty things happened yesterday

My bus time is 10.00 pm but up to 11.30 pm i was waited there at the service provider office from...
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Roopa1992
from Cuddalore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not yet refunded

My money has still not been refunded for the two trips from bangalore to trivandrum roopashree nair i'm fed up of calling and telling you guys who say give us 24 hours we'll get back to you wchich has never happened this has been going on from a long time i'm gonna make this a big issue and post everywhere i'm sick of redbus [protected] sept 12th and oct 11th trip money has to be refunded....
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abhi49
from Anand, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted from account ticket not issued ...no refund after 7 days

Address:Bangalore, Karnataka, 560008
Website:www.redbus.in

I have done booking on 25 th November 2016.due to some reason transaction failed and didn't get booked ticket.but money deducted from account.i called so many time to red bus but they told me that amount will be auto refund to account within 7 days but i didn't get amount till today.this peoples doesnt have good service .they dont have toll free number simply wasting customer time and money...i request to take some action red bus......
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priyanshu04sep
from Madhubani, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not getting reserved seats

Address:Bangalore, Karnataka, 302016
Website:redBus.in

- redbus mticket -
Jaipur to kota
Tjbr47998527
[protected]
Sethi yatra company multani sona travels
07:00 pm nov 2, 2016
13, 14, 16
Rs.900 rs.810
Rs.90

Jaipur
Opposite khana khajana complex
Kumbha marg tonk road jaipur
[protected] /[protected]

These arey booking details. when i boarded the bus, it was fully occupied, people...
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nayansreenivasan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money fraud

Address:Bangalore, Karnataka, 400050
Website:redbus.in

Booked a ticket online on Redbus website. They accepted the payment, however, never issued a ticket. I tried calling the Customer Service but they never answered the call. I have lost a considerably amount of money and it has not been refunded. Please help me. They never issued tickets and stole my money. This is fraud and not acceptable. The customer service does work and I'm really worried....
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supriya2493
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst coordination between bus operator and travel agency ( celebration went sad)

Address:Chennai, Tamil Nadu, 600107
Website:REDBUS

I have booked a ticket (Ticket no: TJB[protected] from Chennai to Nagapatnam dated[protected] in Parveen travels through Redbus travel agency. At the time of booking (around 10.30 am dated[protected]I entered a wrong mobile number, After that, I had an online chat with red bus employee around 1.00 pm dated[protected]. I informed him to updated my correct mobile number. He agreed the same and he said, once he will update the mobile number he...
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dip7905820
from Ahmedabad, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delayed journey by redbus operator and we missed on onward journey

Address:Ahmedabad, Gujarat, 382350

Dear sir,.

This is to bring to your notice that i have booked following two destination tickets for 3 persons via redbus with travel insurance from icici lombard under policy no: 4110/d-000195/268307/00/000, policy no: 4110/d-000195/268308/00/000, policy no: 4110/d-000195/268309/00/000

- ahmadabad to delhi ticket no. Tjb[protected]Total 3 tickets)
- delhi to manali ticket no. Tjb[protected]Total 3 tickets)br...
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