Red Bus Complaints & Reviews

I booked a ticket with red bus on 5 july from rana travels.
Journey Details : 5 July 2016 10:20PM.
They issues me a ticket with mail and message.Same is issues by rana travels.
When I awaited for my journey, false information is provided to me from travel agent on bus late arrival.
Red bus executives too didnt provided me a proper assistance instead they are just making my time pass.I called them thrice and at...

My journey from chennai to bangalore boarding is at koyambed 7.30 am. I was calling the given numbers for many times and the mobile number was switched off and the land line number no one was answering the call. Bus left without notifying me. And when i reached boarding point, the office attendant told that they called me before starting the bus, but they did not call and i did not get any call from them.

I missed my bus due...

I had travelled from Mumbai to Hospet on 01.10.2016 by VRL. Ticket was booked by Android app and through Red Bus only redBus Ticket - TJAV78624538.At the time of booking, it was assured of 200/- cash back to my wallet as per offer within 24 hours post journey. But till date it is not credited in my wallet.
I hope this amount should be credited immediately after this complaint.

ASHOK KUMAR SHARMA...

Hi,

Using redbus, I booked a ticket on Sep16, 2016 from chennai to madurai, the ticket was not booked but my amount got debited .I have called customer care ppl and raised a complaint but till now the amount is not credited to my account.

When I called them on sep 27 they told that the refund was failed (the one initiated on sep 17) and they have initated once again on sep 27 but still refund is not completed.They...

I have booked a ticket from delhi to kanpur for 7th oct 2016 but the ticket got booked for 5th oct 2016. Now i am not receiving any refunds from the redbus operator. The customer care assistant is saying that it is my fault somewhere.
Also there are no seats available for the slot i want to travel. My travel is also compromised as well as the money that went into the 100% cancellation charge due to the fault of the service provider,...

I was book bus ticket from banda to mumbai by redbus.In website i was use promo code but next day redbus cancle my all 5 ticket because promo code is wrong...After redbus cut my 300 rs from bus fare ...I am waiting from 20 days for my balance fare that is after cuting 300 rs...Please help me above matter because redbus is really fraud
my ticket no is
1.Tj9y27896989
2.Tj9y67998349
3.Tj9y25757637
4.Tj9y67326769br...

Hello all,
I booked a seat overnight from bangalore to mangalore on sri krishna travels and tours. Pfa the ticket id.
Much to my dismay, the bus never showed up. Luckily i booked a regular ksrtc and got a ride back. I thought i'd drop a mail and a refund would be initiated. To me, redbus has always been outstanding when it comes to customer service but not this time. The only reply they had to my queries was that it's been...

I have booked two tickets on September 30 2016 from Hyderabad to eluru and after payment there is message that we have received your payment and due to technical glitches we are unable to book your tickets and with in seven working days we will refund your amount. Am not getting any updates regarding that. Please let me know.
Trip I'd[protected]
Name: Harika M
Contact no. [protected]...

Name: Harsha Teja
Mobile: [protected]

Hi, I tried to book 2 tickets from Rajahmundry to Hyderabad on 24 September 2016. The payment has done but ticket not generated. So I immediately called to customer care number available in the redbus app, they said the payment of Rs 1332 will be credited back within 10 days.

Regarding this I even got a message from REDBUS stating "Your refund request of Rs 1332.00...

I have booked a ticket the details of which is here under:-

Ticket no. - TJAP[protected]
From Gwalior to indore
Date of journey - 25.09.2016
Compain reference number : RB[protected]
Coupon code applied successfully, but money not credited in the redbus account. Email sent on [protected]@redbus.in and [protected]@redbus.in but they ask to wait for 48 hours but even after long, complaints are not resolved.br...

I had booked a ticket for madurai to chennai 0n 11 oct 2016 through red bus its pnr no is tja[protected] on 07 sep 2016 (booked date). by thangam travels. and mbile no given for booking is [protected]. unfortunately before 10 to 12 days back i received a message saying that your tkt is being cancelled and call the service provide for refund. i call him he told a different story and said to send a mail to [protected]@redbus.com for refund i send a...

From : daniel rajkumar
Mobile :[protected]
Message : i have tried to book a ticket on 16-sep-2016 through net banking (From: coimbatore to: marthandam). But after completing my payment ticket was not generated. Intimated to customer care they said within 7 bank working day amount will be automatically refunded to my bank account. But so far i didn't received my amount. Checked with customer care team, they told me to visit the...

I am an engineer working in Bangalore .I booked a sleeper class bus seat of KOMITILA operator in RedBus

I really suffered a lot.The rain water is coming from windows and entire my bed became wet.The rain water is falling drop by drop on my face and not able to sleep.The bus operator not even come to my bed to see even though i raised the issue to him.You people want just the money not bother about the customers.I literally...

It has been more than twenty days of problem i was faced by redbus. While i was trying to book the ticket, money was taken and the ticket not booked on sep 13, from chennai to kovilpatti. I contacted customer service on next day, they said like refunding was initiated and u l get it on after seven banking working days. Then i keep on trying to contact customer service they said the same thing (Lie). So i hope i won't get back my money sure....

Dear Team
Today I booked the bus ticket from Red bus from my registered mb No [protected] and TIN no : TJAR28375535 & PNR No : 48813082, As per RED BUS timing is 3.30 p.m. but BUS already left at 3.10 p.m. from Green land chowkde point, These is really embarrassing for me and surprise how can BUS left his pick point in advance without any prior notice.

I am putting complaint against RED BUS and same to Shreenath agency...

I have booked ticket on 10.09.2016 to travel from coimbatore to bangalore. The ticket booked on 10.09.2016, ticket no. Tja[protected], pnr no: msasc5x jayam travels.
On 11.09.2016 at around 10.00am, i got a call from the operator, stating that the bus has been cancelled due to some reasons and i have to do my own arrangements for travel. When i asked about the refund of ticket cost he said that it will be refunded to my account by red...

I was trying to book a bus (Mumbai — hyderabad) through red bus mobile app, transaction got failed in between, but amount of 1015.00 rupees has been detected from my credit card ending with 7386.
Immediately, i called red bus customer care, they told me that refund will be done within 4-5 working days. But i could not get refund.

Transaction date: 12/09/2016
Transaction time: 01:51 pm
Transaction result:...

Sir its very unfortunate to put a complaint in this forum as I realise that people normally go through these complaints before availing any service but I am forced by freecharge and redbus customer service response. I have made many calls and mails to freecharge and redbus but no satisfactory reply. on 5th September I have attempted 5 times on redbus portal(two different accounts) to book three tickets (confirmed tickets enclosed) from ganganagar...

I was book bus ticket from banda to mumbai by redbus.In website i was use promo code but next day redbus cancle my all 5 ticket because promo code is wrong...After redbus cut my 300 rs from bus fare ...I am waiting from 20 days for my balance fare that is after cuting 300 rs...Please help me above matter because redbus is really fraud
my ticket no is
1.Tj9y27896989
2.Tj9y67998349
3.Tj9y25757637
4.Tj9y67326769br...

I have booked a ticket from Lonavala to Ahmedabad on 3rd September 2016 by redBus app (with Jakhar travels". But at that day i missed the bus because they provided me the exact location where i need to stand and wait. I'm also attaching the messege that i got and ticket details also. I called after that to the redBus as well as Jakhar travels but i didn't find any solutions. I applied for a request to get ref but they are saying like you...