Red Bus Complaints & Reviews

D/sir,
Today i. E 28/03/16 bulooking a ticket for asansol to kolkatta but ticket not confirmed &amount has been deducted i meam amount debited from my axis bank ac no [protected] rs 370 vide payment id no 99065324. Pl arrenge to refund of my amount as becouse i have already rebook a same seat 17 no. Of the same journey vide transaction ref no igobsmhyh7 for rs 320 from my another sb ac .

Pradeep kr tiwary
Mail. Id pktiwary65 @gmail.com
Cell. No [protected]

We have booked tickets from delhi to moradabad(Volvo) journey date 23.03.2016 & a vice versa journey dated 26.02.2016(Ac shatabdi) but regrets as both of the journeys results in pathetic experience faced by us.
Firstly from delhi to mbd our seat no.Were 34&39 but 39 no. Dont even exist in volvo & red bus have charged us for the seat that dont even exist.
Secondly in the return journey our seat no. Were 13&14 but suprisingly some other passengers also having an online ticket with the same seat no. As a result after so much of chaos we have to get down from the bus in the outskirts of the city.
We will definitely take this case of yours in consumer forum for cheating & harresment.

The bus was of a higher price thang regular even the services were bad, these were the problems :
1. i did not get the seats i had booked for (i had booked an upper seat, got lower instead )
2. the bus made so much noise and it was so uncomfortable that sleeping was impossible ( the shocker and the engine noise )
3.the service of the bus was bad they did not stop even when when i felt a little nauseous because of all the non-comfort.
4. no proper place to put the luggage

DATE: 23 MARCH 2015,
TICKET : TJ4P35645328
COMPANY : RED BUS /MORNING STAR TRAVELS

i would request a refundas soon as possible for i have paid a lot for this ticket which turned out to be completely worthless. waiting

I booked a bus ticket from Thiruvalla to Bangalore. The journey date was on March 28, 2016. To avoid the overcharge imposed by the travels during festive season (Easter eve), I booked the ticket on Feb 27, 2016.
I managed to get a seat on Kerala Lines multi axle for Rs.999. On March 24, 2016 i got a message that it got cancelled and I called the redBus customer care for an alternative for me to travel on the same date.

The straight answer was a NO. They said that its on my side to find an alternative. When I went to their site the rate went up to 2000+.

Dear Sir,

I got a call from Red bus and the travellers that the bus got cancelled. Red bus agent himself mentioned they will initiate ticket cancellation from their end on 12th March 2016. Till now I spoke with red bus customer care 6 times and they provide the same response wait for 1 day we will initiate the refund.

Ticket no: TJ3J48784759, PNR no: B[protected]

Dear team due to some network issues my payment was deducted from my account and not received yet still after 48 hr. Pl do the needful.

I have online advance confirmed ticket by redbud app but bus operator was not provide site.
Ticket details:
-- redbus mticket -

Bangalore to chennai

Tj4k29737585

8bnuftv

Gnr travels

11:50 pm mar 19, 2016

L3(M)

Rs.370

Rs.270

Rs.100

--

Central silk board

Near ashwad hospital

Fly over ending

[protected]

--

Thanks for using redbus. Please present this mticket at the time of boarding.

Redbus helpline:

[protected]

T&c apply

I am writing complaint for disappointed service from Red bus. I booked ticket two days ago for Indore to Bangalore for today. Yesterday i got call from bus operator that bus is cancelled after that I had word with Red Bus customer care executive and they said you'll receive call today within 1 hour with solution or refund. I tried 3 more times call after 3 hour wait to again RB Customer Care but have same answer. Again i waited for next 24 hour till today 2 PM and now bus time is over bit still no action is performed from Red BUS. How can we expect and trust on this type of services because tomorrow i have to reach Bangalore for some urgent work and now i don't have option for Train or Bus for today. I need to spend again 4 times amount in flight due Red Bus bad services. I will never suggest anyone to book ticket with RB. At the end they final said that they will refund amount till this Tuesday but still i have no answer from Red Bus. As well i said them for penalty due to delayed from their end, So they gave me 200 INR coupon but not after spent 1 month time. Need 10 times of

Dear Sir,
I have booked Two Ticket from yavatmal to pune by using SBI netbanking on the date of[protected] but the first time request was declined then i have tried for 2nd time then the request was accepted but the amount was deducted for two times i.e., 1320 rs. extra. I had taken an action for this but there is no response given by redbus.in. I have send all essential statement of my account to redbus but they dont responded me.

I booked online ticket from mumbai to madgaon, but the date selection i was done wrong bi-mistakably, i called your support operator, but they cant change the date of journey on cannot refund also.

i want to change the dOJ only 15 march 2016 to 23 march 2016

Pls do the needfull
Regards,
Umesh

Complete Your Booking Now
Inbox
x

[protected]@redbus.in
Mar 10 (3 days ago)

to me
Dear LOKESH KUMAR,

We have received your payment of Rs. 914. We are sorry that the booking did not go through.
Please Click here to make a new booking.

Note: Your refund for previous transaction has been initiated already.

Regards,
redBus.in

I wanted to book the tickets for 23/3/2016 from Mumbai-Goa, the redbus website kept on refreshed and I didnt notice that the date also change automatically and I booked the tickets and when the tickets is booked and I was so shocked to see that the date changed to 10/3/2016. I cancelled the tickets immediately and Red Bus refused to refund the full amount. They said only 90rs will be refunded out of 1714 Rs. Please help!!!

We booked our tickets in a1 arthi travels through red bus from coimbatore to vellore on wednesday, february 17, 2016... We cancelled the tickets within the same week of booking. We asked for money refund, and its not yet provided.
Cost for ticket: rs 810
Ticket no. :redbus ticket - tj[protected]

Pnr no: aart[protected]

I had booked tickets from chennai to kumbakonam in red bus with madurai balajee tours and travels on today[protected].
Booking id TJ[protected].
Was charged ₹300 each for 5 tickets. But when i boarded in driver said that bus has changed due to internal issues .and thy wer charging ₹200 for co passengers. I need refund as im unsatisfied with travel in uncomfortable bus journey .
And bus change with lower cost bus.

Date: 7/3/2016
Bus TIN. TJ[protected]
It is a case of harassing women travelers.
The seats on the replacement bus was changed causing problem to my old mother-in-law and sister-in-law. We requested to provide the same seats on the replacement bus but the conductor was rude and asked us to cancel our ticket just an hour before the departure.

Hi,

I booked a ticket to travel on 26/02/2016 by RTS travels, my ticket was cancelled by the travels agency due to some bus breakdown reasons at the last minute and they replied that money would be refunded by redbus within 24 hours but i did not receive any call or messages from the concern regarding this. I have notified about this to redbus.in several times earlier and have registered about this in Consumer complaints. This has resulted a loss for me of RS.500.

My Ticket no: TJ3T47643964

PNR no: TS-RB25836303ECR/16655/Chen to Madu

Kindly do the needful ASAP.

Regards,
Fathima.

Dear Concern,

This is with regards to request for cancellation of ticket.

I had a ticket booked to travel on 26/02/2016 the travel agency sent a message stating "Journey has been cancelled due to bus breakdown"

I had requested for the same and it has not been done providing a reason that they cant do so.
While I had gotten approval from the concerned Travel Agency, Redbus didnt support on timely manner. And this has led a loss of Rs.450 to me.

Though I had requested much before time my request wasnt acted upon.

Request you to take appropriate action.

Booked bus from ludhiana to delhi. operator called me and said they will charge extra as they were rerouting the bus. i asked them to refund me my money. no money yet its more than 1 week now. i called back the customer service, they asked me to get directly in contact with the bus operator. If i wanted to get directly in contact with the operator, why in this world should i book it from red bus then. every time i will go to operator site then. really fed up with the service. Service Ticket ID: RB[protected] Issue Type: Bus Operator Service(Sai tours and travels) Category: Others Description: TJ3S52922687

On 25th feb, and 4th march i tried to book tickets using redbus. but in both days at first booking i lost money, again i tried to book ticket, then i got confirmation. i dont why the network problem of payment gate occured at first booking only. this is the cheating of redbus. I definatetly go to consumer forum to file case. still i didnot got refunded my lost money. redbus is responsible for that while i lost my money because i go through redbus.

I had cancelled 2 tickets, was expecting my refund. Pathetic pathetic pathetic customer service advisor, not providing exact reason, one refund they did it for payu money wallet, in account which I never created, I was been informed I will be getting in my bank account, I m sure I will think 100 times to use red bus.. Still with no resolution..