Red Bus Complaints & Reviews

Dear sir I had placed complain and red bus had told dat day will refund me ma money back but i have my get received any thin in ma account please help me out Ma contact no is [protected]...

Dear Team, The same thing happens again with my scheduled ticket (TIN: THDH[protected] which was scheduled on[protected] with the same chawla travels and as I told from the last 3 days that this bus will also cancelled and it happened and yesterday again redbus canceled my ticket and refund my money as they are saying that bus operator has cancelled the bus but he has not cancelled but rescheduled the bus with 3 Hours later so again and...

I booked a ticket with seabird travels via redbus on Dec 9th 2015. And my ticket number is TS-RB22709448END/2917196/BLR-VEL-CHN NIGHT (A/C Sleeper). I booked for a sleeper coach. When I went there they said that the bus was cancelled and they gave me an alternative semi sleeper coach. I immediately called redbus bus customer care and raised a request. The redbus agent asked me to give the phone to the travels agent and the funny part is the travel agent was not ready to talk with the red bus customer agent. I really don't understand the relationship both the parties share. Then the red bus agent asked me to get another travels and since the sleeper coach is cancelled the amount will be refunded. I got a different travels and reached the destination. The request id I received for the complaint I raised with redbus for the same is[protected]. Now if I call redbus and ask about the refund status, they say that the travels claim that I travelled with them that day and so the amount cannot be refunded. And they are asking me to call the travels. If I call the travels they say that they are not responsible for this and I need to contact redbus regarding it.

I have tried booking ticket to my family on 4th Dec and 5th December via mobile number [protected]. But the transactions failed 4 times. After every failed transaction I called redbus customer care regarding the website problem. But they assured that the site is set right. So I ended up paying 4 times. Ticket amount is all together rs 2500. For the reimbursement of the amount I called 10 to 11 times to the customer care which is chargeable. But still I did not get my reimbursement. After vigorous follow up I got 1800, but for remaining amount redbus is playing with me and not bothered to escalate call. I lost all together Rs 278 in calling redbus alone. I do not know how many are suffering like this. I request for refund o[censored]nbooked ticket amount, phone call and compensation of Rs 5000 for this mishap

Hi, My name is Mohnish, I was booking a ticket for 14-Jan-2016, and on the BUS catalogue list I entered modify date and entered 14-Jan-2016. It got changed to 14-Jan-2016, but at the time of booking it got changed to 28-Dec-2015. It is very unfortunate to have such kind o[censored]ser experience a your website. I wont be travelling on this ticket so I expect quick action on this please and a full refund. Let me know ASAP. Ticket no: THDQ67287853 Mobile no: [protected]

On 11 th Dec I had tried online travels ticket booking using Red bus.in. I got the error message that you had hit the speed breaker please try after some time. Rs 1320 got deducted from my account. I just wait for sometime and tried to book the ticket again. Second time also I got the same error. Again 1320 got deducted from my account. I was shocked when I see the messages that they have confirmed both the ticket. As it was the technical error, I had immediately called customer care to get one ticket cancelled, however they were laughing in background and replied that they can not refund the amount. As it was the technical issue redbus should refund me the amount deducted. Because of that technical error unnecessary I have to pay 1320 from my pocket. Please help me to get the amount 1320 to be refunded... Details of the booking - redBus Ticket - THD[protected] seat no 11 and 12 that I have not travelled on these seats. I am complaining for this booking. redBus Ticket - THD[protected] Seat no. 5 and 6. I had travelled on these seats.

I had booked tickets for Tirunelveli to Chennai through Redbus site. My Ticket no: THD[protected] and PNR no: RB925EE54. I have received SMS from SRMBUS that an amount of Rs.1543 has been refunded on[protected]. Today is[protected] and money has not been credited into my account. Kindly look into this matter and ensure immediate crediting into my account of Rs.1543.00

I had booked Padmesh Travels from Nagercoil to Bangalore on 27th Dec. 2015. The bus was supposed to depart at 6pm. When I reached the boarding point, I was told from a 3rd party agent that there's no bus at 6. I tried to call on the contact numbers given on the redbus ticket. all in vain. same guy picked up the call on 2 numbers and told he can answer only boarding point related queries. I called redbus customer care twice in half an hour gap. They assured me they would get back to me after contacting the transport people and will update me on the same. which did not happen. finally the travel agency at the boarding point gave me contact of another travel service, who told me that, This padmesh travels bus was cancelled and my ticket has been transferred to Thirumala travels. which was scheduled to depart at 8.30pm. Neither Padmesh Travels, nor Red bus bothered to inform me about this. Even after repeatedly calling them to check on status, they were of no help.

I have booked the ticket in Ruben transport using Redbus on 17 the Dec 2015 with journey date 25 the Dec 7: 45 PM. Before 2 hours I got a SMS from Redbus with bus no. But the bus got cancelled without any intimation (I came to know after cheking in the bording point) and they didn't refunded my amount 700 Rs. Ticket no: THDC48632932 PNR no: TS-RB23075700WYD/27929/RT 02 CHN TO PUD

I booked a ticket from redbus from Coimbatore to nagercoil ticket#THDF69459745.when I boarded the bus the operator did not allow me to board the bus as he said that the ticket has been cancelled but I did not get any intimation regarding cancellation in my mail. when I contacted redbus they said ticket is not cancelled and they accepted to pay full amount refund INR420.the service request number for refund is[protected].redbus customer care number takes 10-15mins to respond to there customer and they charge std call rates for this call from the beginning before the customer care executive answers the call.for single call its takes 30 rupees for filling a single complaint in redbus.very poor customer care.i request you to take proper action and make my refund as soon as possible

Rebus biggest scams going on the bus timing amount not refund, COMPLAINANTS 12th and night Trichy to Coimbatore REBUS in the ticket, two tickets rs -674 Rupees Online We took a bus kulithalai near a TWO WHEELER collide in ACCIDENT in to a twowheelerBus stop ed, Driver, CLEANER both are ran away too, ACCIDENT approximately 3.15 am is no other way through that the other bus in total in 4 women standing different coiambatore bus we travel, in, RED BUS CALL-CENTER phone not proper responding, then it's the right answer, tell me, do not we spend phone charges 30 rupees to 50 rupees, us, what is happening with the phone? REDBUS from? daylight robbery? ONLINE fraud continues.

I booked two tickets for my family by the name Satish Bhadauria (Ticket no. 73177855 &[protected] For date 1st Jan 2016 and the confirmed ticket is showing the date of 24th Dec 2015 i.e. today. I applied the coupon code RBXMAS30 as it was reflecting in their site for discount. And after the payment through my debit card, the confirmed tickets showed different dates. Even the constumer representative is not helping in this case. It can be a mistake for one ticket. But how come dates can be wrong for two tickets. There is something fraud within the procedure or the coupon. I need my full refund or just give me tickets for 1st Jan 2016.

I book a ticket by online from calicut to trivandrum date of journey 19/12/15 After that I got a message the bus is cancelled I call the calicut bus agent asking for refund they said redbus will give it back but I don't get any refund yet kindly help me please Tin no-THDE69883472 PNR-FKRCPVS My no-[protected] Name-Amith

I had to cancel the ticket worth 1000Rs. But red bus has not refunded. This is the worst website possible. No response on the customer care call also.

Travels booked through Redbus is not proper . They cancelled the bus and ask to go by some other non trip bus. They took around two hrs and roaming around the bus stand . We struggled lot .

I booked a ticket from red bus Operator cancelled the bus and are saying that they have transferred the money to red bus. I need a apology in written and refund me money I will not suggest anyone to use red bus with your worst behaviour with your passengers.

I am the new user to redbus app and i got the offers as well as i booked ticket from hyderabad to nellore but all the process is successfully done but ticket is not issued even it deducts the money from the bank, and thrown a referal number 72813795 but the customer care number is not responding to give this info, so im asking to respond for the inconvinience.

Tippu sultan travels booked in red bus traveling from Chennai to Cochin were having bugs in the seats and were not able to sit inside the bus. All the passengers complained about it.. But no use.. Bus details KL01 BG 5510.. Un necessary stoppages in-between travel to deliver their parcel.. Please avoid TIPPU SULTAN

Dear Redbus, I booked bus ticket from chennai to Karaikal using Rebus today for 2 member and paid money using PayUMoney. I got payment success message from PayUMoney but seats doesn't get booked. Please verify and return my money back. Bank: HDFC Amount: 1225/- Merchant Id: 59723785 Payment Id : 84595209 Date: 22 Dec 15, 07:22 PM

I have done payment and booked ticket on jan2 2016, on sharma travels from CHENNAI to Bangalore payment successfully done, buy ticket not generated, Please help mobile [protected] email, [protected]@gmail.com here is the payment detailsYour payment(Id[protected] of Rs 224.0 for www.redbus.in is successful and covered under Buyer Protection. Contact [protected]@payumoney.com for more info