Red Bus Complaints & Reviews

I had to cancel the ticket worth 1000Rs. But red bus has not refunded. This is the worst website possible. No response on the customer care call also.

Travels booked through Redbus is not proper . They cancelled the bus and ask to go by some other non trip bus. They took around two hrs and roaming around the bus stand . We struggled lot .

I booked a ticket from red bus Operator cancelled the bus and are saying that they have transferred the money to red bus. I need a apology in written and refund me money I will not suggest anyone to use red bus with your worst behaviour with your passengers.

I am the new user to redbus app and i got the offers as well as i booked ticket from hyderabad to nellore but all the process is successfully done but ticket is not issued even it deducts the money from the bank, and thrown a referal number 72813795 but the customer care number is not responding to give this info, so im asking to respond for the inconvinience.

Tippu sultan travels booked in red bus traveling from Chennai to Cochin were having bugs in the seats and were not able to sit inside the bus. All the passengers complained about it.. But no use.. Bus details KL01 BG 5510.. Un necessary stoppages in-between travel to deliver their parcel.. Please avoid TIPPU SULTAN

Dear Redbus, I booked bus ticket from chennai to Karaikal using Rebus today for 2 member and paid money using PayUMoney. I got payment success message from PayUMoney but seats doesn't get booked. Please verify and return my money back. Bank: HDFC Amount: 1225/- Merchant Id: 59723785 Payment Id : 84595209 Date: 22 Dec 15, 07:22 PM

I have done payment and booked ticket on jan2 2016, on sharma travels from CHENNAI to Bangalore payment successfully done, buy ticket not generated, Please help mobile [protected] email, [protected]@gmail.com here is the payment detailsYour payment(Id[protected] of Rs 224.0 for www.redbus.in is successful and covered under Buyer Protection. Contact [protected]@payumoney.com for more info

Booked a hotel in pondichery through red bus. I didn't get any confirmation from red bus but amount of 1286 rs deducted from my acct. I made calls to customer care they were assuring me that i will get back my money with in one week but when i asked for any reference no. for complaint they didn't provide me any complaint no. or reference no. At the day of booking customer care executive was saying your booking is in process and you will get confirmation within 30 min but after one day i didn't get any confirmation an now they are saying your money will be refunded with in a week.

I have booked ticket on[protected].I have canceled my ticket and I have talked with customer care peoples. they are not ready to refund my money. what kind of origination they running. they are totally make fool to peoples. My Ticket NO:THDH26949257

I have booked a ticket from VIKAS TRAVELS for 19th December, 2015 from Delhi to Jaipur at 11:55PM boarding from Dhaula Kuan through Red Bus. But when I reached Dhaula Kuan then there were only 2 buses which were totally full & no space left even for standing in those 2 bus. But I tried to enter in that bus then the driver said that 3 more buses are arriving you should come in that which is fake call by the driver to the passengers who are waiting for those 3 buses. Police vehicle was also present there and we complaint to the police by calling them on 100. Police make arrangement for another bus but unfortunately the bus arranged by police want money Rs.27000 because there were no money given by Vikas travel to the bus agency for carrying passenger of Vikas Travels and the bus owner refused to go until he get the money but ultimately we have to go by HARYANA ROADWAYS BUS at 3:00AM

Hiii.. I had booked tickets from HYD to Nirmal on 7th, As amount deducted from my Account but Ticket not booked. I have already contacted customer care but problem was not resolved till now.

Hello... i have booked today morning tickit nashik to ahmedbad in patel travels at which time is 9:30 AM I didnt get any information of tickit... and money is deducted 609 RS from my account How i will get that refund I want that ... i will not book in red bus anymore.

Am Sajeed Ahamed this is second time am facing same problem they went another route without informing me I was on the time to the stop @ 9.20 and I was waiting here for more then 1hr till 10.30 still i didn't get and then u contacted bus driver he didn't pick the call then after 2 try he picked the call and said he took another route and went and cut the call it's very disappointing in this rain u people provide worst service. I need my money as refund Bus contact no : +[protected] After this mail they created ref no[protected] and i have been tracing them for past 14 days and i called them regarding this they where saying your process is in process and you will receive a confirmation mail from us but no response from them again they are saying wait u will receive in next 7 bank working day after confirmation, worst service i have faced.

With redbus on 17.12.15 i booked for the journey date 29.12.15; Tckt THDC86392669 PNR 4AP46TX ;tredbus issued ticket for the wrong journey date 19.12.15;cancelled Again on 18.12.15 at 09.00 AM i booked for the journey date 29.12.15; Tckt THDD85366483 PNR 3PQZS99 #RB[protected] given by redbus for the wrong journey date 18.12.15; redbus is not allowing to cancell the ticket Proof of Screen shot of requested journey date and the wrong journey date ticket by redbus is taken for producing the same to consumer court as evidence Kindly refund my money at the earliest lest you are fully responsible for the legal consequences for causing loss of money and mental agony Regards T Singaram

redbus has booked ticket on a wrong date Please credit the money back to my account as I have not asked for this date Proof of date of request .ie 29.12.15 is got by screen shot of request page. proof of wrong date ticket by redbus is also got by screenshot The mistake done by redbus is causin mental agony Hereafter if I ask for a particular date, redbus will give ticket for a different date Hence, redbus web page is totally collapsed. Red bus, be carefull hereafter while booking bus tickets ask for the customer for confirmation on date before proceeding to payment. Regards T Singaram Booked on 17.12.15 Tckt THDC86392669 PNR 4AP46TX for 29.12.15 journey ; ticket given for the date 19.12.15; cancelled Again Booked on 18.12.15 Tckt THDD85366483 PNR 3PQZS99 for the date 29.12.15 journey; ticket given for the date 18.12.15 ; redbus is not allowing to cancel the ticket; refund of money requested since redbus booked the journey date wrongly

Hi, I have tried to cancel the tickets before cancellation, but unable to reach any hotline numbers. even i have tried through whats up, but no use. Then i have tried calling no response even after 20 attempts. Then finally i cancelled the ticket. As per the flood relief cancellation policy 100% are not refunded. Then I called and asked Chennai number, they ask me to send email regarding this. But the problem is during the those days in Chennai complete mobile network problem and only internet was working. Then how it is possible. Ticket no: THCX43899795 PNR no: MJTFC4MDE72 Saturday, December 5, 2015

I had booked online ticket of Sahajanand Travels from Red Bus. Vadodara to Mumbai on 7.12.2015. Ticket no: THD[protected]; PNR no: 36662171, departure from Pandya bridge Vadodara on 10:30 PM, bus was not came to location. i tried to contacted person, no reply from them. i take another bus.my request for refund is refused by Red bus.

Dear Team, Please find attached bank statement highlighted yellow stating that on 4th Dec 2015 while I was trying to book my travel ticket through redbus it was not booked but amount deducted against attached reference/Txn no. Then I immediately made contact at[protected] there I got confirmation that my ticket is not booked yet the amount is in between and this will go for refund only within 7 Days. Now it has been completed almost twelve days and the amount has not been refunded please do the needful.

I was booking from Bangalore to Hyderabad and revert the on return same too on 3/12/2015 & 6/12/2015 amount was deducted from a/c reference number [protected], [protected] & [protected] and total amount to return back from redbus - ₹2754/- their reference number for that was 57300802, 57667693 & 57669927.

I have booked a ticket from Chennai to Trivandrum on 2 Dec 2015 via Redbus online booking site. They have given me ticket number and travel operator details (Thirumaal Alagu Travels, Ticket # THCV[protected]. I went to the bus operator office on the same day and they said they will not operate the bus due to Chennai Disaster and cancelled the bus.I stood there around 2 hours and informed redbus support centre. Support team told me that they were trying to contact the bus operator and could not connect. Next day I put a mail to Redbus and no response from their end three days, after that I called the support centre and they said wait for another 7 days. I wait another one more week and after that I got a mail from Redbus saying that " As per the discussion with the team, we clarify that they have denied refund claiming that the bus was not cancelled on the day of journey." again I called the support centre and asked about this, support team told me wait for wait for another 24 hours and get a positive response and get the money back. Nothing happened I called again today 16-Dec-2015 talked to Support team Ms Somali, said they will not process the refund and they have confirmed with the bus operator and other passengers the bus was not cancelled. Support case #[protected] Again we called the travel operator TAT and checked with them and they confirmed they were cancelled the bus and refunded the amount who booked the ticket directly at their office. REDBUS IS REALLY CHEATERS AND LOOTING MONEY, THIS IS VERY SHAMFULL AND PITY ON THIS KIND ATTITUDE SUCH A REDICULUS BEHAVE TO PEOPLE.