Red Bus Complaints & Reviews

I have booked a ticket from Chennai to Trichy on 01.10.2015. Booking time is 07:54 PM departure time is 10:45 PM. PNR number of the ticker is: M7BGDF2 When I boarded the bus at 10:30, the authorised person in the bus told me that the ticket is blocked by the travels and my seat number 18 is sold to some other walk in passenger. I showed them I have booked ticket and received SMS and showed them my ticket. The travels agent informed that...

Team, I am a FRUSTRATED customer of REDBUS. I had booked tickets from hyderabad to goa on paulo travels. Details below THAB42928786 P[protected]/H91 Paulo Travels 07:15 PM Sep 30, 2015 4(M), 3(M), 6(F) Rs.10402 The bus operator called at 11pm and said bus is cancelled when the scheduled time was 7pm. I have not yet received the bus refund amount status. For the below ticket Goa to Hyderabad THAB74756487 39E370/SL335 ...

We booked name of Somashekhar Bulla on 6th Oct 15 from Sindhanur to Bangalore and ticket ticket number is TIN:THB[protected], PNR:TS-RB20236995 SNY/248158/RAI-MAN-SIR-BALLARI-BNG 555 WITH MEENAKSHI TRAVELLS. AFTER SOME TIME WE RECIEVED MESSAGE, 'Dear Passanger, today bus is cancelled due to break down onile will refund ur full amount' www.meenakshibus.com. after that we checked meenakshi number about seat number U7 and they some other names....

This is to inform you all that I had booked my ticket from Hyderabad to Goa for the 1st of October, 2015(Ticket reference no.- THAK[protected] in Akbar travels but were seated on a different bus called newdhanunjaya . the bus was supposed to leave 630 in the the evening but it left at 10.30 in the night. They stopped for two for 1-2 hours on the way(apart from dinner and breakfast) for no apparent reason and what surprises me the most is that...

Date - 5th Oct 2015. Client- Chamunda Travels. Incident: Just because of some commission and money they stop bus at very worst place for dinner . they did not provide us a single bowl and not even water itself . it was too worst place. cost was touching like 5 star hotel and i was feeling that i am in Jail. top of that driver was so rude and countinously saying to talk to redbus because they have their cut over there. Red Bus...

I have called red bus on several occasions and they are not in a state to provide me a refund. It's been more than a month since I am behind for the refund. I request you people please do not book tickets through red bus. Really we need to act and shud business of such a company The bus was booked for purple travels and they have also processed the refund but red bus is holding the money Red bus makes business in this way by...

I had booked a ticket from delhi-kashmere gate to rishikesh for yesterday night.The Bus no. UP65AT0444 of AG travels was been booked for the same. First of all there was an issue of allotment of seat no 37 to three different passengers..then came the issue with the ac of the bus which did not consists of locks due to which the bus was extra chilled and was unbearable to stay .Then the bus was in such high speed that we the passengers at back...

Shameful to say we have organisations like red bus who deduct money by fraud means and don't book tickets over and above they don't tell you for 10 days...After that they offer ticket with double cost ...The company should be disbanded for fraudulent business ...Shame on Red bus...

I booked a ticket on 20th Sept and the journey is on 21st Sept., my bus was cancelled by service provider(dhanunjaya travels) and the was not yet refunded till date, at least i wasn't given any intimation regarding refund intitiation ...even when i was trying to reach them on their customer service number they were too busy such that they cannot even ans a call...

This is regarding bus ticket booking from redbus mobile application. I was trying to book a bus ticket on 11.09.2015 from redbus mobile app. While making the payment the amount was debited from my a/c but the ticket was not booked. This was happened twice, For the second time I approached to their support team so they booked the ticket for me for the second transaction, however for the first failed transaction the money has been debited...

I have tried to book a bus ticket on 30.09.2015. While making the payment (credit card) the amount was debited in my a/c but the ticket was not booked. This was happened twice (second time I confirmed from their support team, that things won't fail again), I hereby attached the error message shown on your site. Also, I got a same message in my mail id and mobile. The payment details are shown below for your reference
trip id :...

Recently(24-SEP-2015) I booked a ticket from Bangalore to Vizag(Anakapalli) through REDBUS. The Bus was supposed to come at 5-15 pm from Marathalli and it was broke down. I waited for 2-30 hours and called up the REDBUS call center to cancel the ticket. In the middle of the conversation, they disconnected the call.(FIRST TIME) with no response.

At 8-45 pm, the Bus Driver(VRL TRAVLES) called ( exactly after 3-15 hours from the...

Hi All, I have booked online 2 ticket from redbus for 23rd september 2015. Bus didn't arrived at boarding point and bus operator didn't arrived at boarding point. They made some alternate arrangement which I was not informed. While boarding some other bus driver asked me to pay against the seat as I will be getting refund from redbus. Now both are denying to pay me the refund. 1. Did bus operator informed about alternate arrangement...

I have Booked Bus from Aluva to Bangalore via redbus.com on Sunday, July 5, 2015, Below are the ticket Details : Ticket no: TH7W32586824 PNR no: TS-RB16928798YNV/22394/ERKN-BLR Bus Operator : Nila Travels Total Fare :Rs. 1, 500 On Just previous day of the journey, i got a call from a lady (She told she is from Nila Travels ) i have been informed that, This bus is cancelled due to some technical issue, so please book another...

Today I have booked ticket from red bus by axis bank credit card but I did not received my ticket sms or email from your side as well from Hans travel so I want my money refund as soon as possible. Really this web site cheating with customers. Other wise I will go consumer forum for complaintshivkumar narware
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We have booked 4 (Four) tickets from your site on 21st Sept. We have to travel on 22nd Sept., 2015 from Pune to Ahmedabad Patel A/C Multi Axis Sleeper ; Reporting time 6.35 PM at Wakhade Wadi. TIN : THAJ63258566 ; PNR 33695482. On[protected], at about 3.00 P.M., there was a call from Patel Travels, Pune (mobile no. [protected]) that the particular Volvo bus is cancelled. You have to cancel that booked tickets and re-book for another bus....

Booked tickets from redbus of Saini Travels from Nagpur to Hyderabad and return ticket also. Payment was deducted from account but ticket not booked.but Saini have my record for the same. I called Redbus helpline as well as Saini around ten times in three hours, but nobody helped ....

Respected sir, It's here-by inform that i have bought a bus ticktet on Tanuku-Bangalore Wednesday, September 9, 2015. But, in time I cancelled the ticktets. In the redbus site it is showing that amount is refunded but not acutally came to my account. Details are as follows: Ticket no: THA[protected] PNR no: 753EBD/VL157...

Dear sir, I booked my two ticket through RED BuS for Ahmedabad to Pune on 23.07.2015. Amount deducted Rs.2200/- But due to technical prob your vehicle cancelled & your representative contacted & booked my two tickets through Shree Vijay travel. PRN no[protected] & amount deducted Rs.1420/-
today I contacted customer care Mr. Manish he said your cash coupon has been send your mail ID dilip.[protected]@supremegropu.co.in which...

Hello, This is with reference to the bus ticket THA[protected] which my wife booked for Bangalore Chennai on 11/09/2015 timing 09:15 PM reporting & 9:30 PM departure time (Seat L6, GNR travels) and the contact number provided [protected]( was not reachable on that day). She managed to reach the boarding point at 9 pm itself and the bus was not available at 9.30 pm also. After making so many calls to the redbus customer care, one of the...