Red Bus Complaints & Reviews

20 mar[protected]pilanisoft - redbus[protected] mar 2016 1, 022.50 20th march i have booked a ticket but the ticket has been not booked but money has been deducted please refund my money 1022 even i called to red bus customer care they have been said with in 7 working days money will be credited to my account 7 days and 7 days and 7 days and 6 days total i have called customer care 4 times they have been said tomorrow is the final sir money will be credit to your account totally 26 days has been finished till now irregular response from you .

After seeing the message youre going to reply the complaint has been taken and registered so with in 7 working days money will be credited to your account sir sorry for the inconvenience

Finally i dont need these types of answers from you i want my money back

Ticket no:tj[protected]
Contact no.Used:[protected]
Travels:kpn
Journey:10/04/16
Called redbus customer care on:09/04/16
At 11:39 am
I tried even calling them again on the day of journey but i didn't get their line.
I booked two tickets from karaikudi to chennai using redbus app in the names sakthi vignesh and thangavelu veeran.I called the customer care and asked them to cancel one seat on the name of thangavelu veeran nd even told dat it will b cancelled and the money for one seat will be refunded.But i didnt receive any message or mail regarding it.

Pls do the needful help

I had booked a ticket the details of which is here under:-

1. Ticket no. - tj4r57652976
2. Pnr no. - p86x6ac
3. From ranchi to jamshedpur
4. Date of journey - 25.03.2016
5. Operator - pawan putra
6. Amount - rs. 490/-


The bus operator had, without any intimation to us, cancelled the trip and this has resulted into heavy inconvenience to us. On calling up the operator, he advised us to cancel the ticket. However, the website doesnot allow us to do the same stating "this ticket cannot be cancelled as date of journey expired."

I have taken up this matter several times with redbus.In via e-mail to [protected]@redbus.In & [protected]@redbus.In. They revert back assuring to look into the matter within 48 hours. But, they dont respond again even after 48 hours. Also, there is no mechanism to check status of complaint using complaint number provided by them.
Pocketing such small amounts (Slicing/tipping off) by a renowned company like redbus is highly unfortunate.

I have booked msrtc bus ticket through redbud app and also received confirm seat .. bus name wrong mentioned in app it shows bus starting boarding point is mulund mhada colony but when I asked controller at thane cbs bus stop but received answer no bus depart from mulund mhada colony..I wait and asked each and every bus conductor for 2 hours that he should confirm me bus time..bus conductor of dadar shirdi bus passing through thane cbs bus stand informed me to seat in bus but when I get into bus same seat ticket already confirmed on 2.11.2018 to another customer. Conductor inform me to leave the bus ..after word I received a call from conductor as there is duplicate seat no found..so you can travel through another bus by paying different..I have not accepted this...and required strick action against red bus.com

I have already booked tickets for my two sons for travel to be made on 12.04.2016 through redbus in madurai harsha travels. While booking the ticket for my husband for travel to be made on the same date ie 12.04.2016, net work got struck up and i do not know whether ticket booked or not but in my sb account, an amount of rs.750 was deducted being the ticket value for travel to be undertaken 09.04.2016. But i mentioned the date of travel as 12.04.2016. As such, i request you to cancel the ticket if booked for travel on 09.07.2016 and refund the amount to my sb credit. I will separately book for my husband for the travel on 12.04.2016.

Am booking on march 10th on Bangalore to gokarna trip. Then the bus is cancelled.am try to Redbus customer we cannot attend the call, every day same (all customer executive busy please try after some time)am trying to 1 month.if you not cash refund, am to go on customer court.
Ticket id: TJA[protected]

Hi,
I have booked a ticket to do journey on april-7th-2016 and due to some issue i have cancelled the ticket on 5th evening after 6pm
My actual ticket cost is 999 & the cancellation charges even before 2 days is 499..It's very high

If you are doing cancellation charges immediately..Refund my amount also immediately is very high cancellation charge

Respond asap

Ticket no.Is tj[protected]
Pnr no: gprt[protected]

I want to booked one seat in red bus dated on 22/02/2016 but driver not come at destination on any time and passenger was waiting many time .After that customer want to cancel the ticket but no responding so i want to refund my full amount which are already debited from my account.


Redbus ticket - tj4p25589374
Vs tours
A/c seater/sleeper (2+2) 09:55 pm
Reporting time 10:10 pm
Departure time
Boarding point details anand vihar
Location metro pillar no 168
Landmark


I want to revert my question immediate. I want to compensation from red bus
Mob-[protected]

I have booked a ticket for the journey from Chennai to Dindigul on Mar21 - 2016. I faced so many network issues while booking, few like your seat has been already booked and you are unable to book it, still it is available to be booked and so many turn overs while I have reached the payment gateway. After all this I've booked a ticked first, it got canceled and I got a call that the amount would be refunded. Again I tried to book in the same bus service using Redbus. Same issue repeated and again my amount got withdrawn. It got cancelled twice and my amount withdrawn twice from my account. Later I got a call stating that my amount would be refunded in next 7 working days but still I didn't get back my amount credited.

Hi Team, While I was booking a ticket from Rajahmundry to Hyderabad, Transaction was successful but the booking was failed.Money 749rs has been debited from my account.Below are the details which I got in my Net banking
[protected]PILANISOFT - Redbus

This is regarding my journey as on 27 march 2016, i was waiting for bus till 11:00 pm and on that day still not body has informed me regarding bus cancellation. Even though i got a confirmation massage for journey on 27 march 2016.And i was trying to call bus operator for 20:00pm onwards regarding timing he answer my call at 23:00 and simply say bus got cancelled in last moment .Due to that i missed my office and got a warning from my office with lop which cause me a personal harassment.
I wanted to charge penalty from red bus
Could you please do the need ful

Respected san,

Red bus not given proper responce again following complaint

Date of incident:- 26-march-2016
Red bus ticket no;- tj[protected] (Pnr -9t894qg)
I was booked online ticket for my wife (Kavita mahajan) booking date:- 5th march-2016
From ahmedabad (Gujrat) to jalgaon (Maharashtra) journey date :- 26-march-2016, reporting time 5:15pm & departure time:- 5:30 pm from vishal surounding park,
My wife had reported to correct time & correct location. But after 40 min. Her received the sms from red bus "your ticket was cancelled due to bus schedule cancelled from bus operator" but already her seated inside the travellel. After cross the ahmedabad near (Ctm stop) bus operator left her form bus. This time i have ensure with bus operator they are telling "we have no one information (By system) from red bus about your ticket "that why they are booked seat to other person. When my left the bus red bus called her about we have refund your amount in your account but this is not fare, red bus was given the irresponsible service to single journey women. When i have call to red bus about what is issue they are give proper ensure.
My wife standing on road out side the city. End of time i have requested to bus operator on phone & my wife was given the extra charges to bus operator then they were arrange the other seat in other bus


Red bus had given me refund amount:- 550/-
& i have demanting the penalty 30000/- from red bus
But have given only 235/-
This is very irresponcibility from red bus team.

So requiest to you please support to me...


Thanks & regards
Gulabrao mahajan
[protected]

I have booked a wrong ticket from red bus . Then i asked from customer care for refund of money after cancellation.
They sent the message in my mobile that money will reflect in my account after 3- 5 working days .But still they din't refund the money. Almost 10-12 days gone .
I am asking from red bus company ... If your service is not good(I.E if you are not capable to five service within 5 days ) ...Then why you are commited from customer .

Pls refund my money immediately ...And send the confirmation message to my mobile no . [protected]

Ticket detail is given below

Proposal no.[protected]
Payment id[protected]
Mobile - [protected]
Amount - rs.2151

Sir, i book ticket at redbus app on 10/03/2016 but my payment was debited and ticket was not confirme so, i request you to refund my payment of rs 235, but till now i not get my refund, my refund's proposal no is 68082164. This proposal number is given from redbus. So sir i once again request you to give my refund of rs 235 in my bank account. My contact no is [protected].

On 22-March-16 I booked a ticket from Ahmedabad to Rajkot for 23-March-16. I paid through axis credit card. Payment was successful. I got payment successful email also. I didn't receive any PNR number via mail or message. When I was about to board, bus operator didn't allow me to as my ticket was not booked. So I called REDBUS customer care, he said there was some technical error and your ticket was not booked. My concern is I had not received any mail or notification for booking failure. I had to attend some meeting at Rajkot urgently. So I had to travel through a private cab which costed me Rs.5000 as due to festival there were no seats available in other travels. I sent two mail to customer care of REDBUS and am not getting any response. Today, I sent reminder mail and they gave me new reference number again but didnt answer for previous mail. I can send a mail chain of REDBUS if required.

Please guide me what shall I do?
Thank You in advance

Dear Sir,

I got a call from Red bus and the travellers that the bus got cancelled. Red bus agent himself mentioned they will initiate ticket cancellation from their end on 27th March 2016. Till now I spoke with red bus customer care 6 times and they provide the same response wait for 1 day we will initiate the refund.

Ticket no: TJ[protected], PNR no: TS-RB26271388IDV/15170

I have booked a ticket from chennai to madurai on march 22.The payment id is 98204414.The money of Rs.499 has been credited from my account but I haven't received ticket.I have enquired with the redbus customer care team.They stated me that due to some technical errors the ticket not booked and so they will refund my money in 7 business days.But I haven't received the refund yet

Still live redbus refer and earn program I refer my 5 friend and they will go for first trip after 2 days iam got 500 but not received. Redbus is fake promotion about refer and earn this is a cheater...
My redbus account no.[protected]
And email ID is Parab.[protected]@gmail.com
Please help me
About redbus this is good company but this is promotion cheater please action on redbus this is cheater company

D/sir,
Today i. E 28/03/16 bulooking a ticket for asansol to kolkatta but ticket not confirmed &amount has been deducted i meam amount debited from my axis bank ac no [protected] rs 370 vide payment id no 99065324. Pl arrenge to refund of my amount as becouse i have already rebook a same seat 17 no. Of the same journey vide transaction ref no igobsmhyh7 for rs 320 from my another sb ac .

Pradeep kr tiwary
Mail. Id pktiwary65 @gmail.com
Cell. No [protected]

We have booked tickets from delhi to moradabad(Volvo) journey date 23.03.2016 & a vice versa journey dated 26.02.2016(Ac shatabdi) but regrets as both of the journeys results in pathetic experience faced by us.
Firstly from delhi to mbd our seat no.Were 34&39 but 39 no. Dont even exist in volvo & red bus have charged us for the seat that dont even exist.
Secondly in the return journey our seat no. Were 13&14 but suprisingly some other passengers also having an online ticket with the same seat no. As a result after so much of chaos we have to get down from the bus in the outskirts of the city.
We will definitely take this case of yours in consumer forum for cheating & harresment.