Red Bus Complaints & Reviews

Dear team due to some network issues my payment was deducted from my account and not received yet still after 48 hr. Pl do the needful.

I have online advance confirmed ticket by redbud app but bus operator was not provide site.
Ticket details:
-- redbus mticket -

Bangalore to chennai

Tj4k29737585

8bnuftv

Gnr travels

11:50 pm mar 19, 2016

L3(M)

Rs.370

Rs.270

Rs.100

--

Central silk board

Near ashwad hospital

Fly over ending

[protected]

--

Thanks for using redbus. Please present this mticket at the time of boarding.

Redbus helpline:

[protected]

T&c apply

I am writing complaint for disappointed service from Red bus. I booked ticket two days ago for Indore to Bangalore for today. Yesterday i got call from bus operator that bus is cancelled after that I had word with Red Bus customer care executive and they said you'll receive call today within 1 hour with solution or refund. I tried 3 more times call after 3 hour wait to again RB Customer Care but have same answer. Again i waited for next 24 hour till today 2 PM and now bus time is over bit still no action is performed from Red BUS. How can we expect and trust on this type of services because tomorrow i have to reach Bangalore for some urgent work and now i don't have option for Train or Bus for today. I need to spend again 4 times amount in flight due Red Bus bad services. I will never suggest anyone to book ticket with RB. At the end they final said that they will refund amount till this Tuesday but still i have no answer from Red Bus. As well i said them for penalty due to delayed from their end, So they gave me 200 INR coupon but not after spent 1 month time. Need 10 times of

Dear Sir,
I have booked Two Ticket from yavatmal to pune by using SBI netbanking on the date of[protected] but the first time request was declined then i have tried for 2nd time then the request was accepted but the amount was deducted for two times i.e., 1320 rs. extra. I had taken an action for this but there is no response given by redbus.in. I have send all essential statement of my account to redbus but they dont responded me.

I booked online ticket from mumbai to madgaon, but the date selection i was done wrong bi-mistakably, i called your support operator, but they cant change the date of journey on cannot refund also.

i want to change the dOJ only 15 march 2016 to 23 march 2016

Pls do the needfull
Regards,
Umesh

Complete Your Booking Now
Inbox
x

[protected]@redbus.in
Mar 10 (3 days ago)

to me
Dear LOKESH KUMAR,

We have received your payment of Rs. 914. We are sorry that the booking did not go through.
Please Click here to make a new booking.

Note: Your refund for previous transaction has been initiated already.

Regards,
redBus.in

I wanted to book the tickets for 23/3/2016 from Mumbai-Goa, the redbus website kept on refreshed and I didnt notice that the date also change automatically and I booked the tickets and when the tickets is booked and I was so shocked to see that the date changed to 10/3/2016. I cancelled the tickets immediately and Red Bus refused to refund the full amount. They said only 90rs will be refunded out of 1714 Rs. Please help!!!

We booked our tickets in a1 arthi travels through red bus from coimbatore to vellore on wednesday, february 17, 2016... We cancelled the tickets within the same week of booking. We asked for money refund, and its not yet provided.
Cost for ticket: rs 810
Ticket no. :redbus ticket - tj[protected]

Pnr no: aart[protected]

I had booked tickets from chennai to kumbakonam in red bus with madurai balajee tours and travels on today[protected].
Booking id TJ[protected].
Was charged ₹300 each for 5 tickets. But when i boarded in driver said that bus has changed due to internal issues .and thy wer charging ₹200 for co passengers. I need refund as im unsatisfied with travel in uncomfortable bus journey .
And bus change with lower cost bus.

Date: 7/3/2016
Bus TIN. TJ[protected]
It is a case of harassing women travelers.
The seats on the replacement bus was changed causing problem to my old mother-in-law and sister-in-law. We requested to provide the same seats on the replacement bus but the conductor was rude and asked us to cancel our ticket just an hour before the departure.

Hi,

I booked a ticket to travel on 26/02/2016 by RTS travels, my ticket was cancelled by the travels agency due to some bus breakdown reasons at the last minute and they replied that money would be refunded by redbus within 24 hours but i did not receive any call or messages from the concern regarding this. I have notified about this to redbus.in several times earlier and have registered about this in Consumer complaints. This has resulted a loss for me of RS.500.

My Ticket no: TJ3T47643964

PNR no: TS-RB25836303ECR/16655/Chen to Madu

Kindly do the needful ASAP.

Regards,
Fathima.

Dear Concern,

This is with regards to request for cancellation of ticket.

I had a ticket booked to travel on 26/02/2016 the travel agency sent a message stating "Journey has been cancelled due to bus breakdown"

I had requested for the same and it has not been done providing a reason that they cant do so.
While I had gotten approval from the concerned Travel Agency, Redbus didnt support on timely manner. And this has led a loss of Rs.450 to me.

Though I had requested much before time my request wasnt acted upon.

Request you to take appropriate action.

Booked bus from ludhiana to delhi. operator called me and said they will charge extra as they were rerouting the bus. i asked them to refund me my money. no money yet its more than 1 week now. i called back the customer service, they asked me to get directly in contact with the bus operator. If i wanted to get directly in contact with the operator, why in this world should i book it from red bus then. every time i will go to operator site then. really fed up with the service. Service Ticket ID: RB[protected] Issue Type: Bus Operator Service(Sai tours and travels) Category: Others Description: TJ3S52922687

On 25th feb, and 4th march i tried to book tickets using redbus. but in both days at first booking i lost money, again i tried to book ticket, then i got confirmation. i dont why the network problem of payment gate occured at first booking only. this is the cheating of redbus. I definatetly go to consumer forum to file case. still i didnot got refunded my lost money. redbus is responsible for that while i lost my money because i go through redbus.

I had cancelled 2 tickets, was expecting my refund. Pathetic pathetic pathetic customer service advisor, not providing exact reason, one refund they did it for payu money wallet, in account which I never created, I was been informed I will be getting in my bank account, I m sure I will think 100 times to use red bus.. Still with no resolution..

I have booked a ticket through REDBUS on 28th Feb from Bangalore to Chennai Departure time 9.50pm A/C SLEEPER towards JABBAR travels, but unfortunately the bus was one hour delay and the bus is not fit to run as a A/C SLEEPER the bus is really capable to run as a local municipality bus only, I was not provided a blanket untill I asked and was not given any snacks too which has been advertised. The worst part was the BUS was keep jumping for the whole journey and it made me sick for a back pain for two days. TJ3X98938426 TS-RB25987358QUQ/260156/. Don't think I will not recommend REDBUS anymore, I will definitely spread this message to my surrounding for sure and make sure my entire circle will not use REDBUS and JABBAR anymore. contact no : [protected]

Dear sir
I have booked redbus ticket on 30/9/2015 to travel on the same day, I didn't receive in my mail. My mail ID is [protected]@gmail and my mobile nos are [protected]/[protected].
Kindly send it.
I don' t have the ticket no.

Regards
K M Soundrapandian
[protected]

We booked the ticket on 25.2.2016 from coimbatore to chennai in National travels. We booked for berth but while travelling the travels office alloted seater. we feel inconvenience in travelling national travels. we didnt get the refund money also. and we didnt travel in national travels on that date. national travels is worst travels. For making money they are selling tickets in their office as well. and same thing they are given in red bus also. so for one bus they are selling tickets in two different locations. we are totally disappointed with your service. we request national travels to be removed from red bus. otherwise you will be loosing your customers in future.

CHAKRAPANI - [protected]

We booked a journey from Hyderabad to kakinada through redbus on[protected] in Sree Hanuman travels .In this journey the traveller was asked to sit beside the drvier.She made a journey sitting beside the driver even though we booked a seat .We were not provided any service that was offered.Its not a part of inconvenience it's mistreating the passanger(women). Please take necessary action on travels.we don't need a simple explanation we need serious action to be taken and will not hesitate to proceed judiciary if there is no response.
Ticket- TJ3V53229892
Mobile -[protected]

I want to launch a complaint against Red bus regarding the below incident:

I have booked Bus ticket on 13th Feb 2016 for travelling from Thane to Ahmedabad by Red bus. The travel name was Ganga Travel Aeroline Free Wifi. Date of Journey was 21st Feb 2016.

As per schedule I was waiting at the asked location on 20th Feb 2016 (MAJIWADA NEAR CNG GAS PUMP BUS STOP) from 23:55 to 00:40 PM but bus did not arrived. Mean while was also continuously calling on number [protected] (Mentioned in the ticket) but could not connect as the number was switched off. Also was trying the number [protected] (Bus Conductor) but the same was also switched off.

Than after waiting till 00:40 I called on the land line number[protected] of Red Bus and have explained the concern. The gentle man on other hand took some time and straight away has asked to take some other transport to reach Ahmedabad. The Gentle man words were “I can't arrange any other transport for you at this moment. Its better you book it from your end”. Being in same industry if Red Bus can't book a transport than how does they expect a normal man to book it at Night at 01:00 AM. Mean while have also got connected to [protected] (Bus conductor, Ganga Travel Aeroline Free Wifi) and he conveyed that there is no seat reserved for me for 21st Feb 2016.

After this I was forced to book air ticket for Morning 05:30 AM till Ahmedabad as my availability on the day was very important. Below is detailed list of Expense occurred while opting other mode of transport. That was a sleepless night for me as I was struggling to get the other mode of transport. And even next day haven't sleep as I was involve in some personal assignment in Ahmedabad. Same night (21st Feb 2016) again I travelled back to Mumbai.

Total amount spend by me to take other mode of transport:

307/- Taxi fare till Airport from Thane
3520/- Air Ticket charges from Mumbai to Ahmedabad
275/- Taxi fare from Ahmedabad Airport till destination
Also the Bus ticket worth Rs. 550/- booked from Red bus from Thane to Ahmedabad is an addition.

As you might have understood, that the above deviation in journey caused mental stress & agony to myself with the other inconvenience that are linked to it.

So the total amount which I have to lawfully claim from Red bus is addition of above, Plus the Mental stress and agony to be charged extra by Red bus.

This was the worst's experience the one can ever have.

Regards,

Prashant Solanki
[protected]@gmail.com
+91 [protected]