Red Bus Complaints & Reviews

I had created a new account on red bus and got 51rs as credits. Further i booked my ticket but it was not taken by red bus but the amount is not refunded yet....

After ticket cancelling I received an SMS mentioned as refund will be credited with in 7-10 working day's but it almost 1 month over but payment not received Worst service Paytm is better after cancelling amount get refunded quickly...

It's been three weeks but still the ticket fare is not refunded.i called the customer care thrice and every time the answer is "we'll resolve ur issue within 24hrs". No message or update regarding the refund. I need to follow up and call customer care for status. Even the issue is not solved but the ticket is closed bu team. Very bad support from redbus customer care. It seems like no responsibility and their communication is worst with customers....

Hello. It was 30dec when I booked my bus from Delhi to Jaipur from redBus (ashok travels). I got confirmation mail and the amount has been deducted from my account. I was waiting for the bus on bus stop at Karol bagh. My bus was at 6.25pm I waited for the bus there till 8.30pm. I mailed to the customer care mail id at the same time. And I was trying to get in touch of customer care but thy doesn't respond. 😈😈😈😈😈😈...

Hi, I am Arun, i have booked a ticket using RedBus on 23rd December 2015 in SMPK travels. PNR number for the ticket is PNR no: TS-RB23401770KVK/69767/bang to cochi and ticket number is THDJ55274238. The bus got break-down and we waited on the road from 4.30 AM to 12 PM and arranged our own transport and left. Please refund the booking amount as i have used my own transport for the journey. The bus operator told us to complaint to the...

Hi Team I have been continuosly calling Redbus team for money refund on the cancellation of my ticket dated 13th december 2015 where the bus operator had cancelled the ticket stating vehicle cannot operate due to breakdown. I was notified through an SMS atleast a call should have been made . I have called the Redbus helpdesk several times and i have to explain them the entire scenario from the beginning . They keep on raising new complaints...

Im manikandan my cash Rs.1865 has been debited on 22/12/15 from chennai to karaikudi travel date 15th jan 2016 but ticket not confirmed. im calling continusly but no response. pls do needful as soon as possible. Manikandan [protected] chennai...

Hi Team, Actually I had Planned vacation with my family from 27th Dec. 2015 to 2nd Jan 2016. So initially I booked one ticket for my wife on 27th Dec from Hyderabad to Bestavaripeta, and then 2 tickets on 30th Dec. 2015 for me and for my father from Hyderabad to Bestavaripeta, (Andhra Pradesh) then I planned my return Journey on 2nd Jan.2016 from Bestavaripeta to Hyderabad. The Problem started here, I have selected all three seats on...

Today I have booked a ticket for 1 week later but on submitting all details and paying amount journey date has been changed to todays date so that I could not refund my amount and cancel the ticket. After this I called customer care but of no use. I poured my money in this scrap web application. Later I tested the site very keen and found a problem in it. This is purely application fault and because of that I booked a ticket where I could...

Booked tickets for 24th December from Hyderabad on AP Tourism bus from RedBus.in site. but on 23rd morning 11AM I got a call from[protected] which is the official number shared in ticket received from RedBus on which the person said that the service is cancelled and refund will be initiated. I have booked tickets for another travels using paytm paying extra amount for last minute booking. On the journey day I was receiving messages from...

I have booked a ticket through Red Bus for travel from Chennai to Namakkal on 25/11/2015 by MGM Bus travels(seat No 2) which starts from Koyambedu by 9/15 PM.The A/c through which the ticket was booked, was debited but the ticket was not generated. In this connection I have made two complaints. On 18/12/15, a reply was given by the company that the refund process is initiated and the bank will credit the A/c within 7 working days and they...

I tried to book ticket from Hyderabad to pune on on 03.01.16 through Mobile. While booking I need to provide OTP to complete my payment transaction but I didn't received the OTP due to which i tried after sometime and second time. I recieved error as you hit the breaker. Later I had made my successful transaction using credit card secure pin. Afterwards I found that I received three tickets and amount has been deducted without my concern....

Sangu Srikanth Reddy Number : [protected] Journey : Pune to Hyderabad Date : Jan 2nd 2016 Ticket Number : TIN: TJ[protected] PNR:TS-RB23880074HWQ bus agency : Meena Travels (worst travelers ) depature time : 11:00 PM (bus arrived at 12:45 PM) loction : Hadapsar (Pune ) Issue : The travel persons does not provide seat in the bus, even though i showed my ticket, they are not accepted, its very bad situation I lost my day...

Dear sir I had placed complain and red bus had told dat day will refund me ma money back but i have my get received any thin in ma account please help me out Ma contact no is [protected]...

Dear Team, The same thing happens again with my scheduled ticket (TIN: THDH[protected] which was scheduled on[protected] with the same chawla travels and as I told from the last 3 days that this bus will also cancelled and it happened and yesterday again redbus canceled my ticket and refund my money as they are saying that bus operator has cancelled the bus but he has not cancelled but rescheduled the bus with 3 Hours later so again and...

I booked a ticket with seabird travels via redbus on Dec 9th 2015. And my ticket number is TS-RB22709448END/2917196/BLR-VEL-CHN NIGHT (A/C Sleeper). I booked for a sleeper coach. When I went there they said that the bus was cancelled and they gave me an alternative semi sleeper coach. I immediately called redbus bus customer care and raised a request. The redbus agent asked me to give the phone to the travels agent and the funny part is the...

I have tried booking ticket to my family on 4th Dec and 5th December via mobile number [protected]. But the transactions failed 4 times. After every failed transaction I called redbus customer care regarding the website problem. But they assured that the site is set right. So I ended up paying 4 times. Ticket amount is all together rs 2500. For the reimbursement of the amount I called 10 to 11 times to the customer care which is chargeable....

Hi, My name is Mohnish, I was booking a ticket for 14-Jan-2016, and on the BUS catalogue list I entered modify date and entered 14-Jan-2016. It got changed to 14-Jan-2016, but at the time of booking it got changed to 28-Dec-2015. It is very unfortunate to have such kind o[censored]ser experience a your website. I wont be travelling on this ticket so I expect quick action on this please and a full refund. Let me know...

On 11 th Dec I had tried online travels ticket booking using Red bus.in. I got the error message that you had hit the speed breaker please try after some time. Rs 1320 got deducted from my account. I just wait for sometime and tried to book the ticket again. Second time also I got the same error. Again 1320 got deducted from my account. I was shocked when I see the messages that they have confirmed both the ticket. As it was the technical...

I had booked tickets for Tirunelveli to Chennai through Redbus site. My Ticket no: THD[protected] and PNR no: RB925EE54. I have received SMS from SRMBUS that an amount of Rs.1543 has been refunded on[protected]. Today is[protected] and money has not been credited into my account. Kindly look into this matter and ensure immediate crediting into my account of Rs.1543.00...