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Red Bus Complaints & Reviews

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Last updated May 1, 2024
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Red Bus reviews & complaints page 175

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R
ramanasri89
from Hyderabad, Telangana
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Did not received my refund amount

Address:Hyderabad, Andhra Pradesh

I had booked ticket from Secunderabad to Rajahmandry in Kaveri Travels for 18.07.2015, Ticket no: TH8A72743733, PNR no: KAVERI2607176-SPECIAL-RJY. And same day before 4 hours i.e. 18.07.2015 at Apprx 2.00PM cancelled ticket no. TH8A72743733. but did not claim to me my refund amount till date...
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C
chandra.spark
from New Delhi, Delhi
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Issue with my scheduled Journey for 16 Aug

Address:Ranchi, Jharkhand

I booked a ticket from Ranchi to Patna with "Prithivi Tours And Travels Pvt Ltd" on 11 Aug, today at 02:52 pm I received a message on my registered mobile that "Due to unavoidable reasons the bus for your trip dated[protected] has been cancelled". I checked with Prithivi Travels and they also said that bus is not running on 16 Aug, hence my PNR(JVPPQHA) is still showing confirm instead of cancel, and he said they can't arrange any alternate...
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S
sumanthpopuri
from Nellore, Andhra Pradesh
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Failed to reply my mail regarding a repayment due to the mistake of operator

Address:Hyderabad, Andhra Pradesh

On july 28 i have booked a ticket from vijayawada to hyderabad in green line travels using the RED BUS website. I arrived on time at the boarding point, but for my surprise bus didn't stop there after waiting for half an hour i called the operator asking about bus where about after 10 mins he called me back and said the bus left the point without stopping there. i asked him the reason for not picking me. He said that the drivers number was...
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P
Pankaj Bijlani
from Gurgaon, Haryana
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Bus cancelled at last moment not received refund.

Address:Pune, Maharashtra

I had very bad experience with ‪#‎redbus‬ first time i booked a ticket and that bus was cancelled at last point and after 4 four months also i didn't get my refund. frown emoticon Details Are below Pune - Mumbai Monday, March 2, 2015 Ticket no: TH3Z86856795 PNR no: 0315-AV79836 Purple Metrolink Volvo A/C (2+2) 10:35 PM Reporting time 10:50 PM Departure time 42 Seat numbers Boardings point details Hinjewadi Bridge-Unity...
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R
rake619
from Bengaluru, Karnataka
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Travelling under worst circumstances

Address:Bangalore, Karnataka

Hi, I booked a tkt from Udumalaipet to Bangalore in non-ac sleeper for 19th July 2015. (PADMESH TRAVELS) The boarding time was 9.30pm and they informed us that bus broke down & it will take 30 min to provide another bus. They kept on changing the time from 9.30pm to 11pm. When I called at 11pm they were least bothered to answer my call also. They rejected my call thrice. I was stranded on the road along with my friends (4 girls) and all the...
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C
Chanti Gokul
from Ongole, Andhra Pradesh
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Booked ticket in Sree Kaveri travels, But the Bus Didnot Stop in Eluru

Address:West Godavari, Andhra Pradesh

I have booked ticket from Eluru to Nellore on 23/07/15 by red bus to Sree Kaveri Travels. The Bus Departs by 10.30 PM. I reached boarding point by 9.45 pm. and wait till 2.00 midnight. i didnot get any confirmation call by operator Side. so i called red bus toll number. they gave me one local number [protected] and he doesnot lift the phone. I search by net and get driver number, he tell me that there are no booking from eluru and given his...
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S
shaiknazir
from Hyderabad, Telangana
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Amount deducted but ticket not booked

Address:Visakhapatnam, Andhra Pradesh

I (nazir) booked ticket for my UNCLE from Visakhapatnma to Guntur today (23July) amount got deducted but ticket not booked. I know well that amount gets refunded with span of 7 working days but same thing my uncle does not know. My sincere request is please call to my uncle number [protected] and convey the same. Ref no 56836879....
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G
Govind Panchal
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Non Refund

Dear redBus customer, refund of Rs. 1100 will be sent to your bank within 24 hours against ticket no TH7X37749733 as the bus service was cancelled. Your bank may take upto 7 working days to credit the money in your account.Your ref no. is 54554133....
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E
Emraan1987
from Bengaluru, Karnataka
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No refund of money due to bus cancelled from authority

Address:Bangalore, Karnataka

As i booked ticket on 31 mar 2015 from bangalore to hydrabad in the name of Syed Nayaz due to some politics problem that day all buses were cancelled and redbus excecutive told that we refund the money back to your account but still not yet it has creadited so please cheak the details and full fill with this problem with below refernce. Ticket no: TH4X84475978 PNR no: BTM13630-Sharma Transport 01...
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C
chirag_vghl
from Haldwani, Uttarakhand
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Paid for A/C but A/C not work

Hello, I have booked two tickets from Ahmedabad to Pune, by Shree Vijay Travel as mentioned details. TH8G53725447 [protected] 08:45 PM Jul 19, 2015 S21(F), S22(M) Rs.2232 C.t.m cross road First time I have facing pathetic experience, approx 15km pass on expressway suddenly A/c not work and we feel hot too much suffocation, when complaint to driver for the same he was replied there is some problems in alternator it will...
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K
Kathiravan
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False promo & eyewash to Customer

Address:Bangalore, Karnataka

Chennai-Bangalore bus was booked through Redbus on Sharma Transport for next sunday 26jul15. Twice in 2 consecutive days it happened that post payment through my netbanking, their message prompts saying "we got your money but booking didnt happen". Then their agent calls offering some other seat in someother bus for extra fare or lower grade (semi-sleeper for your earlier sleeper booking) saying fare match. Otherwise, refund in 7 days leading...
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Bobba Vigna Santosh Kumar
from Bengaluru, Karnataka
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Ticket Booking Failure

Address:Bangalore, Karnataka

I have tried a booking from Bangalore-Sindhanur for Meenakshi Travels ( Non A/C Sleeper (2+1)) Boarding from Anand Rao Circle - 09:30 PM for 19th Jul'15 with Red bus website. And the money got debited from my bank account but I got the failure message that == Oops, we could not book seats for your onward journey. (Trip id :[protected] WHY == Due to some technical reasons we were not able to complete your booking and we have already received...
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K
Kamal Banga
from Delhi, Delhi
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Arrogant behaviour of the KK Tour & Travels owner

Address:New Delhi, Delhi

I booked a ticket from Delhi to Allahabad for tonight 10 pm through RedBus. I got the ticket of KK tour & travels. Initially they were very unhelpful and careless in giving me boarding details, and when I reached there, the guy said that the bus is cancelled and my only option is to board a bus going to Kanpur and then figure out my route there onwards. I was shocked at his callous response. When I asked him why didn't he inform this...
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S
Sangram Singh Rawlot
from Abu Road, Rajasthan
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customer care service pathetic

Address:Udaipur, Rajasthan

i booked redbus ticked on 4th july for my travel from fatehnagar to jaipur money was debited twice in the name of pilani soft labs and redbus means i was charged twice for same seat no. now they are not refunding my money . i called their customer care no. today i got such a pathetic service today i never dreamed about they were continously changing my caller number that was very frustrating i started as caller no. 4 then 7 then 10 then 33...
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parvathy009
from Bengaluru, Karnataka
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Money has not been credited

I have booked a ticket online in red bus for Universal travels from Pondicherry to Chengannur on 12th July 2015 morning around 6.10 am. The journey was for the same date. Ticket has not been booked but money has been deducted from my bank acnt and till now it is not been credited to my account....
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S
Saravana Guru
from Chennai, Tamil Nadu
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Wrong sale in Redbus and irresponsible behaviour

Address:Chennai, Tamil Nadu

Hello All, Am saravana Guru ([protected]) from Chennai. Have booked the 2 travel tickets in Chozha travels through Redbus for below itinerary. No of Tickets : 2, From : Chennai. To : Eral. Travel Date : 14th July. Ticket booked date: 11th July. Amount Paid : 1500INR. Travels : Chozha Travels (Sleeper Class, 09:15 PM). Have planned this travel for very critical personal need and my booking has confirmed on 11th July. All...
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G
Gayathri Kalanandan
from Bengaluru, Karnataka
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No Refund after cancelling for 20 days

Address:Bangalore, Karnataka

Hi, I have booked tickets in red bus 2 days prior for 25th june travelling. for some personal reason had to cancel the tickets, so did called up hebron transports for which I booked and requested to cancel the tickets both by phone call as well as dropping a electronic mail to the cancellation team of hebron on 24th june. neither parties turned up to refund and simply asking me to contact the each other parties. I dropped an email to...
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R
Ravi Kumar B R
from Bengaluru, Karnataka
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Customer Service is pathetic

Address:Hyderabad, Andhra Pradesh

Y'day I travelled from Hyd to BLR and booked ticket via RedBus. when I did not see bus ontime at boarding point, i called Redbus customer service and 3 times they disconnected after going thru automated msg and choosing option. This is pathetic service from them. Need notjust improvmnt bt decipline...
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R
rajnag
from Delhi, Delhi
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serious compalaint

Address:New Delhi, Delhi

i have booked a ticket from nainital to new delhi ticket no. TH7U77473683 and PNR NO. XY8QQDM, date of booking is 05/07/2015, boarding point maill roadcnainital, but i not recived the bus no. upto boarding time ie 9.30 p m, after contacting on telephone no. which is printed on ticket, nobody can pick my telephone. i reached maiil road at 9.00 pm to tate cate of my journey but i m shocked that no travel bus is there in the above said mention...
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R
Rajiv Krishnan
from Thiruvananthapuram, Kerala
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Cheated by giving normal Volvo sleeeper instead of Mercedes Benz

Address:Thiruvananthapuram, Kerala

Booked ticket for KPN chennai trivandrum Mercedes bence sleeper from redbus.in ...bus is already running 1 hr late and they cheated us by giving a normal Volvo sleeper one without informing any of the travellers about the change... When we complained to KPN travels head office they told they can't do anything if we don't like the bus then just cancel the ticket and look for another one..which is absolutely ridiculous...the bus is an absolute...
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