Red Bus Complaints & Reviews

Dear Sir. With reference to my Ticket No: Ticket no: TH[protected], PNR no: 2RBY254 Actually I have booked the ticket from HYD-PUNE on 11.06.2015 & my departure time is 09:45PM at Afzal Gunj but when i reached there to the traveller office no one is there in their office & i have asked to the neighbour people & they have told that the bus wont come here u have to go to Nampally stage so i have rached there & i found 1 Bus i.e, . SAHARA...

Fake Customer Care service. Nobody is there as service executive. Call status shows waiting no 17 and after 17min. Call automatically disconnected no of times. I have made full payment for tickets Ahmeadnagar to Bangalore bus on 16th June. U1 & U4 seat no. I have received the payment receipt also, but ticket confirmation message not received. What is the problem. also booked 2 different tickets in same bus at same time & those are confirmed....

Hi, I took the ticket for Sanjay Neeta travels with Rs.1800 online from redbus. but later got to know the ticket was getting sold in Rs.1000/- and also the bus was not comfortable didnt reach in time.this is the second instance with redbus ticket i had disappointed with larger extend. there was no response to my previous request though.Why such pathetic service. Regards, Yogesh...

I booked my bus from Bangalore to Hyderabad on 1st June (Ticket No. TH6W[protected] using Redbus.com by Paying Rs.1, 990. I was travelling with my Lady Friend. My Bus was scheduled to come at 10:15pm on designated Bus Stand (Mekhri Circle). However, we waited till 1:15am on the Bus Stand and the Bus didn't come. We waited for 3 hours in the night. The 2 out 3 Phone numbers given on the Bus Ticket was not working. The only working number...

I had a worst experience yesterday, unable to travel even i book the ticket before itself. The person whom i contacted many times (Received contact via SMS) for urapakkam (Pick up location) pick up did not responsive, not answering properly and disconnecting call before talk, did not inform me correct location for pick up, i was waiting at Urapakkam school stop but bus crossed me without picking me, he called me and asked why i was not near...

I have booked a ticket to Nagarkoil on 8-May-2015, Travel Date is 28-may-2015. The Transaction has been failed and the amount has been detected from My card...Once i call for Redbus they said the amount has bee refunded. But when i call for my bak they says the there is no such refund transaction for your account, on other time when i call for Redbus they are saying a different reason. It is shame on Redbus to bluff like this...Poor respose......

Greetings I was booking bus ticket to pune on 2nd june through app booking. I had chosen date for 4th June departure. Due to some technical issue, the booking date changed to 2nd. I have complained to your customer care on 3rd evening to ur representative Reshma, who assured to respond within twenty four hours. I have not received any response or received the amount of cancellation. Awaiting your response Thanking you Ananth...

Sir I am a loyal customer of Redbus. I have recommended you to many of my friends too. It's my first time to complain such issues and irregularities experienced in travel from Kolhapur to Nashik, by reputed SRS travels vide Ticket No. TH6R97989463 on May 27. I was surprised to note the fare difference at the counter and what I had to actually pay on line. Red Bus has never done this before. In addition, after paying double the normal...

i have booked the ticket from Bangalore to madurai on 4th June 2015 and date of journey on 5th June 2015. Now i tried to cancel it is showing cancellation is not permitted as per the bus operators policy. The same not been informed during booking about this. REDBUS should cancel the ticket and should return the money. RED BUS ticket no: TH[protected]...

I HAD BOOKED BUS FROM NEW DELHI TO LUCKNOW VIDE PNR NO NCETHB5, TICKET NO TH6U47934698, ON REACHING FEROZABAD, THE AIR CONDITIONING OF THE BUS WASN"T WORKING, WHILE REPAIRING THE SAME, THE BUS ENGINE BROKE DOWN AND NEVER GOT STARTED, WE WAITED THERE FROM 1.30AM TILL 5.30 AM, THE BUS STAFF RAN AWAY LEAVING THE BUS, THE BUS OWNER WAS CALLED BUT HE REPLIED VERY RUDELY. NO BACKUP BUS WAS PROVIDED, ULTIMATELY I HAD TO SOMEHOW MADE ANOTHER ARRANGEMENT...

Hello Consumer complaints team, Tracking number[protected] I Booked for the below trip for chennai to sivakasi in JeyaMurugan Travels Seat No 29, 30 At 10.30PM From Alandur Post Office, Chennai (Ticket no: TH6T23853298 PNR no: EBKJURZ). We boarded the bus 11 PM at above mentioned address and around 02:45 AM Where the bus at villupuram on national highway, and bus met accident by smashing the divider at the center median and bus-engine...

I was alloted two seats of one of the buses of Jagannath Travels which was about to depart from Silchar to Guwahati on April 30, 2015 at 5:45 pm. But all the buses were cancelled due to sudden declared strike. I was assured that the money will be transferred automatically in my account. But, it has not been refunded from your side till now. Several calls have been made from my side to your customer care service number but no one received...

Dear Sir, This is regarding the REDBUS travel policy i am writing it. This is very strange & disappointing that the policy seems to be ill-logic I was booking a ticket on 19th June and i don't know when i checked ticket print i see its 1st June and it was already booked a ticket today @ around 12 in the non the same day of travel and few minutes later i just wanted to cancel the ticket but your policy says it should be cancelled on 31st...

I booked my ticket through redbus.com from coimbatore to chennai. Actually the bus departure time was given as 10.59 and i reached the bus station around 10.15 from te till 11.30 i searched bus all along but i was not able to find. when i enquired about the bus in saheel travel agency they revert me by saying the bus actual time is on 10.15 and the bus has left. and i had to repay for another bus and got going. we are paying our cash through...

I refer above caption subject submit that i Hemant kumar meena travelling from Ahmedabad to Pune my TIN no.is TH6U75238752 and PNR is 29449019 on 30.5.15 Travels Prasanna Purple LCD Coach With Choice Of Movie with Seats 3(M) bus no. 1590 Total Fare Paid Rs.1930/- but unfortunately my LCD is not working. I ask bus staff to do something but they are nor attending nor replying, apart from paying such big amount we are not getting service. Who...

i have booked ticket from Tanuku to Hyderabad, the bus is supposed to arrive at 10:30PM and at 10:40 PM gave an SMS bus got cancelled. I have tried to call redbus, from 10:40PM to 11:00 PM my call was kept waiting and at 11:00PM call hung up. When i tried to call back IVR was telling their office hours are over which is from 07:30 to 11:00PM.., by the time a writing this message its 07:51AM its saying to call after 07:30 AM. Also this is...

Hi, I booked a bus for 28th from hyderabad to mumbai. I had to attend a very important function the next day. I booked with Sahara travels with ticket # TH6T95723594. 1 hour before the journey i get a message saying that "today ur service hyderabad to mumbai cancelled technical problem, please contact ur ticket operator and his phn # [protected]". I called him he gave me another # to call and this # know one answered the call. Going for...

Meenakshi travels bus with scheduled departure on 28th may 2015 9:30 pm From ginger hotel pine never arrived. Understood From operator that this bus is not running since last three days yet red bus never had info about this. I received a message from redbus three hours before journey start that the bus will run as per schedule. Had to bear a cost of 5000 due to their mistake. Red bus was not even ready to arrange for a ticket on the next...

I am Sasidharan C K, 59 years old a central government employ . I was traveled from Valancheri to Trivandrum on 13th May 2015. Travel was just ok. But behaviour and responsibility of galaxy bus staff was very very bad. 'Galaxy' was my bus and My boarding time was at 11-05 pm. I was waiting at Valancery bypass Jn. as per their mobile message guideline details, and there was horrible rain. At last I found my bus(I assume that should be). It...

i booked the ticket from ongole to bangalore through the red bus mobile app and the date of journey is on may23, 2015 and dept time is 9:15pm and My ticket no:TH6J94766576 and Seat Number:11.Unfortunately, i want to cancel it, While cancelling the ticket it is showing Wrong Cancellation charges.So, I called to RED BUS Customer Care for cancelling ticket.they didn't respond correctly to my call so after that i called to the travels in which...