Red Bus Complaints & Reviews

I have cancelled my ticket TH[protected] on 12 May and I haven't received my refund till date, and the customer care never answers the calls no matter when I call... highly disappointed with the service, I used to book my travels every time through red bus and I'm highly disappointed with the service......

Booked a ticket to Chennai from Coimbatore to travel on the same day(May 20th 2015) and cancelled it on the same day. But no refund is being made and they say it is against policy to cancel the ticket on last day as per operator but operator says redbus is fully responsible for refund. Complaint raised to redbus (#RB[protected] but no response after I escalated the issue. They do not pick my call even after 30 mins I stay on call for...

I was booked to travel from banglore to vellore by bharti travels throigh redbus Ticket no: TH6M79875827 PNR no: TS-RB15687619WAW/388825/BLR CHE 03:30 PM on 24/05/2015. At about 1230 pm i get an sms from sangita travels saying my trip is cancelled. IT has put me through great hardship and i had to get a taxi to get me to vellore. please refund the ticket charges. also please reimburse my taxi charges of Rs 4500. please avoid such fraudulent...

HI, I AM NILESH MISHRA MY RED BUS BUCKING MOBILE NO. IS [protected] AND MAIL ID- [protected]@gmail.com. I WAS BOOKING A TICKET OF VOLVO BUS FROM BALLIA TO LUCKNOW ON THE DATE 23/05/2015. UNFORTUNATLY THE PAYMENT WAS SUCESSFULLY DONE BUT THE SEAT NOT BOOKED. MY PAYMENT REFRENCE NO. IS[protected] PLZ RETURN THE BALLANCE IN MY ACCOUNT...

I booked the ticket on the RedBus app but ticket got cancelled, and i don't get any of message like ticket booked or ticket cancelled and even not showing booking history in the app even after the money is deducted from my account and don't get any of ticket no. or etc. No responses from the customer care services of the redbus site. Till now my problem or query is not solve out. please help me out to solve the problem. no message related...

Hi, I had done the reservation on 14/04/2015 from Trivandrum to Palakkad.But during payment amount is deducted from my account and reservation was not done. My number is [protected], and the Ref for Refund is = 47979975, Very much worried about the pathetic services has been given in this regard this is not the first time this issue occuring- pl refund the amount immediately. Thanks Rajeevan...

Respected sir, This is Ganapathi.M.D writing a complain about Redbus this is the worst service I have ever seen in my life, I had booked a ticket on 30.4 2015 from Hyderabad to Bangalore in National travels I had got the confirmation message about the ticket but after going there I got to knw that the bus had been cancelled on that day then when I spoke to them about refund they sent me a mess on 2.5.15 that they ll refund 800 rs to my...

On 3rd of may 2015, i've booked a bus from madurai to chennai and when i got the info that the bus was delayed for one hour, i cancelled the ticket and requested for refund. I was promised by the customer support that i would get my refund and the service request no which was given to me is[protected]. I'm still waiting for my refund. I've called many times reg this and the answer i got everytime is i would get an email regarding this issue....

I have booked my bus ticket from Anand Vihar, New Delhi to Kanpur for today (21/05/15) but the same has not been issued. Payment of Rs. 1195 has been successfully made through credit card. I have received reference no. 50783668 for further communications. Please issue bus ticket ASAP.Please contact me on [protected]. Jaipreet Singh...

I would like to share with you all a bad experience I had with Red Bus. Please be careful when you do online booking for any bus services from Red Bus. Recently I booked a ticket to travel from Delhi to Haldwani through Red Bus.in and this was booked online. It was an AC Volvo bus and the ticket cost was around Rs 1300 for 2 tickets. The Bus services providers name, pick up point & the seat number was clearly mentioned in the ticket. The...

Yesterday night I've booked a ticket for ahmedabad to ahmednagar after transection is done money was deducted and its shows a error for seats was not selected what I do now I want claim my money back Or See screenshot You see in pics my 900₹ also deducted but can't get any response from both...

Redbus making profit out of cancellation tickets. On 2-April around 2PM booked tickets from Hyderabad to Chennai and cancelled same day at 5PM (travel time is 7PM). As per Redbus policy, for the tickets cancelled after 4PM refund is allowed. But I received SMS and email from transporter (SRM travels) confirming 50% refund and ask me to touch base with Redbus to get this. Communicated the same to Redbus with proofs, and initially one of their...

This is nagarjuna, booked ticket for travelling from Tirupati to Bangolure on 18th morning. in SVR Travells. TIN-TH6E68273965 PNR-APPL400815 DATE- 18 MAY 2015 SEAT - 40 inline to ticket conformation went to SVR travellers to took the bus, came to know that my seat was already allocated to some one..because of this my entaire plan got failed.. this is worrest of the worrest situvation i phased in my entaire life... if your not in possition...

Hi red bus team, We had very worse travel on yesterday night from kodaikanel to chennai. We have booked in k.s travels from KodaiKanel to chennai. The bus was not in proper condition to travel in hills.. No head light, no battery, not proper driver and I don't know weather he licensed driver or not. Due to bad lighting the bus met with accident unfortunately no one suffered. But driver didn't care about passengers and started driving...The...

Bus Operator reallocated my seat to some other passenger without my permission and I have completed my journey without a single seat. Bus operator didn't pickup my phone call from 9 pm to 11.30 pm since his phone was ringing and busy alternatively. Due to this I missed my bus and then chased the bus and got into it. Journey Date: 17- May-2015 Ticket Number : TH6E35232272 Travels: Jyothika Travels...

Dear All, I have booked one ticket from redbus.in from greater noida to kanpur on 15/may/2015. booked bus operator-New Shatabdi Bus, ServiceSharma Tours AndTravels ticket no-TH[protected] PNR No-P54XCTA Seat No-K (AC/Sleeper) Boarding place-PARI CHOWK, ZERO POINT After getting confirm ticket, i reached the boarding place before time and i was waiting for bus, After the given time (11.30PM) bus came to pari chowk but bus conductor...

We booked 9 AC sleeper tickets in SRS Travels from Madurai to Chennai (Each Rs. 850), later when we boarded the bus we came to know that its all Semi-sleeper Non-AC. We were not even notified on this regard. Very frustrated to be in this position....

hi ..i have done my bus booking through redbus .they deducted my money later they saying your seat is not confirmed. my payment ref no is 50264226. i tried to call customer care number and Bangalore office no there no response plz my journey is tonight plz help me on this...

Didnt picked up at wakad bridge at 2.10am Didnt picked up at wakad bridge at 2.10am Hi, Paulo travels are cheated us tonight.I have booked to goa from pune at 2.10am hinjewadi bridge, we were waiting since 1am till 4.30am, but the bus didnt come tonight..no proper response from the given contact number..really totally disappointed with redbus and paulo Travels.. I got cheated with 3000 today..pls take an action on it...- redBus mTicket...

I have made a Red bus transaction on 4th May for journey Latur to Pune, transaction succeeded but I didn't get any ticket. I got call from your customer care and a lady said I will refunded soon but its been more than one week I have not get my money Please work on it. Transaction id: VIN/PayU /[protected]/0 Name: Rahul pawar Date: 4th MAy...