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Red Bus Complaints & Reviews

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Last updated May 1, 2024
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Red Bus reviews & complaints page 180

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J
Jishnu T.R
from Bengaluru, Karnataka
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Seating arrangement and quality of the seat

Address:Bangalore, Karnataka

RedbusTicket no: TH4Z63845955The seat was not at all good, I was not able to keep the seat in vertical position as it going back automatically when I lean on the seat. More over I have booked a window seat (seat no:21) and when I entered the bus seat 21 was not a window seat. Really a bad experience in travelling in that bus. I have the screen shot for the same seat showing window seat while booking....
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R
raghav_55
from Pune, Maharashtra
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Unable to travel..No Support from redbus

Address:Ahmednagar, Maharashtra

I booked a ticket from Shirdi to Pune for 3rd May 2015, Sunday. TIN : TH5Y36332738 PNR : GYNSMJN Travels: Tirupati(Jagdamba) travels, Shirdi. My bus was scheduled at 10:30am. I reached my spot at 10:00 am and was there till 11:30am. No bus arrived. I tried contacting travels number provided by red bus ie [protected], which was switched off. Red bus customer care were not responding despite calling multiple times. I even tried to search...
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S
Suryakant Vora
from Mumbai, Maharashtra
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Non Receipt of Refund

Address:Mumbai City, Maharashtra

Had booked a bus to Vadodara on 17th April (TH5G[protected] and 5 hrs before journey I received a call from them stating that the bus is cancelled and I need to call back and book alternate bus or cancel the ticket. Called more than 30 times on customer care number but no one could be contacted. I tried on all numbers on my ticket too couple of times but all numbers were un-available. Wrote an email to customer care before departure...
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P
prithvisunil
from Hyderabad, Telangana
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Redbus ticket got canceled and no refund

Address:Hyderabad, Andhra Pradesh

Hi, I booked a hyderabad-hyderabad-guntur ticket for 17th april. Ticket Details: TRAVEL Service- greenlinesgreen lines travels TIN - THTH5F64335777 PNR -3HM3C8 Without any notice, i received a sms on 17th April, stating my ticket is cancelled. And only 74rs. will be refunded. First of all i didn't cancel my ticket at all. When i called Red Bus customer care, they told that they can't do nothing as it's a online cancellation. I asked for the...
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N
nehash21
from Bhanpura, Madhya Pradesh
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cencelltion and refund

Address:Ahmedabad, Gujarat

Dear Team I booked ticket from Ahmadabad to Indore dated for 1 may 2015, ticket no : <TIN>TH 5W57759943 I am trying to cancel my ticket from last two hours via net and helpline no. Bringing notice to pathetic service for cancellation. please remove the line "easy cancellation or refund" as it is totally baseless. Very disappointed by service .kindly cancel my ticket and process my refund. hope to see improved service my...
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D
Dipsikha1
from Bengaluru, Karnataka
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Ticket cancelled without any notice and no refund.

Address:Bangalore, Karnataka

Hi, I booked a bangalore-mumbai ticket for 30th april(Boarding Time- 5.15 pm, Marathalli). Ticket Details: TRAVEL Service- SEABIRD Tourist TIN - TH4U96253856 PNR - TS-RB13863976XQF/2424866 SEAT - 4L FARE - 1574 Without any notice, i received a sms on 29th April, stating my ticket is cancelled. And only 74rs. will be refunded. First of all i didn't cancel my ticket at all. When i called Red Bus customer care, they told...
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C
christinpa
from Thiruvananthapuram, Kerala
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cheting

Address:Thiruvananthapuram, Kerala

sir, without any information you cancel this bus trivandrum to calicutPNR:3PAE92GTIME:09:05BUS:GALAXYDATE:28/04/2015 so because of you i take more tension when i call to galaxy travels phone that is out of service this is happened i treasured you the red bus very much that is why i take this ticket fro red bus so last i take take taxi car from trivandrum to calicut so i need 10000(ten thousand )as my expense today onwards otherwise...
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Y
Yogesh Sawarkar
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Regarding the false commitment provided

Address:Amravati, Maharashtra

Hi, I booked the ticked online through redbus for new raja travels and they mentioned the departure time at 6:30pm on 27th april and the arrival time to 5:30am on 28th April 2015 as my office was scheduled at 6:00am I preferred to book that ticket confirming two times with redbus customer care thta the bus may not delayed. when I reached to the power house which is the point for new raja travels which didnt came but they asked me to sit...
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R
rajne23
from Raipur, Chhattisgarh
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refund my amount

Address:Indore, Madhya Pradesh

Respected Sir/Mem, I have tried book ticket from Inodre to Bhopal by redbus but transaction get falure, I have booked my tickets four times from Indore to Bhopal on [protected] and journey date is[protected] passenger reference Megha Trip Id : 47540417, 47561326, 47553882, 39378162. but due to your server internal issue my ticket not booked for but 260 Rs., 360 Rs., 360 Rs., 360 Rs. deducted from my account, I have got...
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B
Bidisha Chatterjee
from Hyderabad, Telangana
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Worst Customer Service. Amount was deducted and was not refunded back.

Address:Hyderabad, Andhra Pradesh

I booked a round trip on 17th April from hyd to blore and blore to hyd. Hyd to blore was successful but blore to hyd was failed and debited an amount of 2100 rs. I got a message form redbus saying that the amount will be credited within 7 days but it hasn't. Also dropped couple of emails to redbus at [protected]@redbus.in but nobody seems to reply back on that. This is abo[censored]ely ridiculous.I really dont know how do they provide customer service....
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A
alterrames
from Chennai, Tamil Nadu
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Fail to book bus ticket but Amt debited in my a/c

Address:Chennai, Tamil Nadu

I have tired to book a bus ticket on 17.04.2015. While making the payment (PayUmoney) the amount was debited in my a/c but the ticket was not booked. I hereby attached the error message shown in your site. Also i got a same message in my mail id &amp; mobile. The payment details are shown below for your reference.Merchant Order ID : 39360066Payment Id : 33788286Amount : Rs.750/- Date: 17/04/2015 5.21 PM Please arrange to refund the amount...
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S
Shivnath.Mishra
from Bengaluru, Karnataka
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Ticket not booked transaction over form bank

Address:Ahmedabad, Gujarat

I booked two tickets through REDBUS.IN namely Belgaum to Shirdi dated 24.04.2015, ticket recieved &amp; Shirdi To Ahmedabad, ticket not recieved but the transaction was over from my ICICI Credit Card with transaction authorization ID 694799(provided by ICICI) but the redbus people on contacting on there no[protected] are saying that the transaction is failed the amount will be deposited to your card account . Morever no one is responding...
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R
rv arunkumar
from Delhi, Delhi
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Issue on booking the tickets

Address:Chennai, Tamil Nadu

I have booked an tickets on 23.04.2015 morning in between the 10:30 am -----11:00am boding point : kaliyakkavilai and end point : chennai the traveling date :03.05.2015 it was my mistake that i have given my email id as wrong but i have given my phone number correct but i did get any message in my phone number and i have wasted my 1 hour of my valuable time by contact red bus customer care center i did get any response from them. Bangalore...
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B
bhupati
from Bengaluru, Karnataka
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Amount debited, tickets not confirmed.

Address:Bangalore, Karnataka

Hello Team, I tried making a tranx. on 19th of April when I was travelling to Bangalore from Shirdi. I had to book my tickets from Pune to Bangalore 11.30 PM Sharma travels as I was to reach Pune from Shirdi around 10.30 PM. Unfortunately due to some tech issues from your end when I tried making payment for 2 tickets the amount was debited but no ticket was booked, i tried yet again and to my dismay amount was debited again and no ticket...
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B
bhupati
from Bengaluru, Karnataka
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Tickets not Booked

Address:Bangalore, Karnataka

Hello Team, I tried making a tranx. on 19th of April when I was travelling to Bangalore from Shirdi. I had to book my tickets from Pune to Bangalore 11.30 PM Sharma travels as I was to reach Pune from Shirdi around 10.30 PM. Unfortunately due to some tech issues from your end when I tried making payment for 2 tickets the amount was debited but no ticket was booked, i tried yet again and to my dismay amount was debited again and no ticket...
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K
kappazzz
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money extracted without providing the service

Address:Chennai, Tamil Nadu

While trying to book for a bus ticket through redbus.com for a journey from Cochin to Chennai, I had to loose Rs.2650/- in two instances of booking. And the customer care number in also non responsive after repeated calls to the provided number [protected]. Case 1. Booking in Sona Travels on 18/04/2015 at around 1 PM using redbus.com app and the sum of Rs.1250/- was deduted with a message showing "due to technical reasons money has been...
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N
Narendra natha reddy
from Delhi, Delhi
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booked online ticket but not get ticket to me

Address:Anantapur, Andhra Pradesh

Dear sir i have booked a ticket from Anantapur by pass to Thrissur on 19.04.2015 at 7:53:32 pm in RED BUS through SBI online NET BANKING, The ticket price Rs 2200/- has deducted from my saving bank account ( a/c no:[protected] from Tadipatri branch) bearing transaction ref no:IGOOXAPV1 AND TRANSFER TO [protected]. But i did not get the ticket. so, please kindly do needful in this regard. Regards T.Narendra natha reddy...
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S
Sachin kj
from Ernakulam, Kerala
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faulty A/C BUS , charged for A/C ticket but A/C not working

Address:Ernakulam, Kerala

I opted for a AC bus for travel from Ernakulam to chennai and paid an amount of 1650. But due to technical failure the AC in bus was faulty and not working. I request for refund of AC charges levied on my ticket fare. The complaint is behalf of all pasengers on board the same bus on 19th April 2015 . Bus name: SONA MAHADEVA A/C EXPRESS Seat NO: A6(M) TIN: TH5J84856967 PNR: TS-RB14562584EMN/225964/SONA EXPRESS A/C...
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Address:Bangalore, Karnataka

Sir, As i have online booked my bus ticket (Shama Sardar Travels) through redbus from Bangalore to Hyderbad on dated 19-Apr-2015. Seat#21, Departure 10:30 PM From Hebbal (Land Mark Opposite Police Station). My ticket number is TH5F34696572, PNR-83ZYTMG. I was standing at boarding point from 8:30 PM till night 12:30 AM in between i have called more than 100 times to the Shama Sharda Travels in the number (+91-[protected]/[protected]...
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R
ragbhat007
from Bengaluru, Karnataka
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shifted my bus and time

Address:Bangalore, Karnataka

Dear Sir, Im Raghavendra Bhat, I booked Bus Ticket from Bangalore to Davangere, Seabird Bus PNR NO 2463732 Seat NO L10 Time 2:30 PM Travel Date 18.04.2015 Booked Date 17.04.2015 Today i got massage called ur bus shifted called 3.50 PM seat NO R8. Without knowing me how can u people change the time. i cancelled ticket and i need full amount on which i booked ticket. I really so much struggled when i booked other then VRL and...
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