Red Bus Complaints & Reviews

I had booked a ticket bangalore-mangalore this was cancelled on the 12th of nov and i received an e mail with refund details ticket number TGC[protected] .Its been nearly a month and every time they say transfer done and bank would take 7 days for the refund, i dont understand why would a bank take 7 days to credit the amount . This is pure nn sense, i raised the issue yesterday and received an email with the same says refund done and bank...

On October 6, 2014 I have booked my online ticket for October 25, 2014 from Kottayam to Bangalore through redbus. It was A/C Sleeper bus of Hentek Travel. In a last movement they text me saying that the bus is cancel due to breakdown and that they do not have any other replacement. As I called them they said that the fare would be refunded to my account which is Rs.1200/-, In the last movement I had to pay extra money to book current ticket....

On 15.11.2014 i have booked Ticket from Chennai to Hyd-2 Nos in Kesineni Travels at the first time amount debited by Bank ticket confirmation not received Through mail or Message at the time used email id:[protected]@elitegroup.in, Mobile no[protected] Hence we have booked another ticket. First Transaction amount has been debited to my account on 15.11.2014 @1.17 PM. Please check at your end and reimburse the excess amount debited at the earliest....

Hi, Date of journey was on 22nd Oct, 2014 and cancelled my ticket on 20th Oct., 2014 but till date 19th Nov, 2014 the amount was not refunded in spite of calling the customer service and following up for more than 10 times.Customer executive was arrogant and what we ask for the status would only reply me back to wait for 24 hrs or if not so they say they are helpless.This is not only with me for couple of other colleagues of mine are...

my name is sunder my mob no; [protected]. i booked ticket in red bus on 16-11-14 from baroda to rajula. Bus right time 9.00 pm. boarding point is pandya bridge SK TRAVEL. I reported sk travel 8. 20 pm every 5 minutes enquired for bus he told me it will come with in 10 min, as this like told me 10;30.pm. 10;30 pm came another JK TRAVEL .THAT TIME SK TRAVEL person told me your bus is gone. Bus living before JK TRAVEL not called me.you sended...

I had booked a ticket on redbus.in to travel from Akola to Indore-Journey Date:12/11/2014. The bus was supposed to be an Air conditioned bus. However when I reached boarding point I found the bus was non-Airconditioned and filthy. I called up redbus customer care. They acknowledged their mistake on their part but refused to rectify it. I mailed to [protected]@redbus.in. It promised me relief in 3 days. However I have not received any communication...

This is the worst ever experience for me via RedBus. Below are the ticket details. From: Bangalore (Hebbal) To:Hyderabad Date: Oct 22, 2014 Deccan Travels (LuxuryA/C Sleeper) Seat No: DU18, DU17adn DU24 PNR No: 2AZTHS Ticket No: TGBJ44824456 Boarding Point:Hebbal (Bangalore) We have booked the ticket on Oct 22 for Deccan Travels Sleeper which was scheduled to arrive at Hebbal on 10:30PM. It was a rainy day and sadly there...

I was trying to book the BUS ticket from Madurai to Bangalore through redbus.Its showing 14 seats available dso i started booking my ticket and finally once i give confirmation for payment its stating try with other bus.then i called redbus customer care some rep from rebus assured me there is seat availble but some technical issue is happening so requested to try after 30 mins again tried still the same then i roamed around to find the Exact...

Iam S.kalpana.I had tried to book a ticket in redbus on october 26 (sunday night) from thanjavur to chennai in the karthick ramu travel.i tried to book 2 tickets.the transaction is processed and Rs1220 is taken from my indian bank account and no ticket is booked.no information is given to my mail or phone.iam waiting for 2 weeks but the amount is not refunded. Email id:sai.[protected]@gmail.com Phone no:[protected] Account no through which...

I booked a ticket for 22nd October and the bus got canceled. I asked for refund of the amount and I got a reply that ticket is canceled by the customer. This is atrocious as I did not cancel it. Bus got canceled just before 2 hrs from the journey...

I had booked bus ticket from belgaum to bangalore SS Travels sleepar coach (seat No L7) but when i hapened board the bus i came to know that it was booked on ohter passenger name. so the travel comapny asked me to contact redbus for the compensation say that its redbus fault. pls do the need ful PNR no: TS-RB10466670TKN/18053...

I have booked ticket's on november-2 in Hebron travels via redbus.in from tirunelveli to chennai. But the respective transport members are telling we are not responsible for tickets booking on redbus in last minute. When I call to redbus they are not available at 12.00.am midnight. Finally the travel team not allowed us to travel to chennai. I was at helpless in mid-road. Its really worry about redbus and they are making fool the customers....

I booked For Hyd-Nellore (Ticket #TGAU[protected], Bus operator not allowed to board on Bus.Then i called (first Time) to Redbus call center and Floor Leader Bala Comitted to Refund the Amount. On 9th October Again called REDBUS call center They rised service Req # 10993040 and representetive Said " I understand your issue, With 24 Hours you will get call from Redbus and Amount will be refund" On 10th Octbober again i called REdBUS Call...

I had cancelled a ticket on redbus.in and the refund is not been processed after 72 hours and even the red bus customer support team doesn't even reply to the mails and when called on the toll number the customer staff people behave rudely and doesn't give appropriate information.Please i need my bus ticket refund at the earliest and an apology from redbus so that they dont torture other consumer Ticket no -TGBM79284955...

I booked a ticket for the journey date 17th October 2014 in SRS travels from Bangalore to Coimbatore. And a ticket for the journey date 18th October 2014 in SRS travels from Coimbatore to Bangalore. Due to some circumstances I had to cancel my tickets. I called the customers care of Redbus and asked for the cancellation and they said that the ticket will be cancelled and the refund will be given within 7 working days. Reference number:...

Hi, I booked a bus called National travels from Chennai to BAngalore the transaction id:IIN/KSRTC Centr/[protected]/0. The amount of Rs. 555/- has been deducted without the ticket getting booked and no failure email has been generated. Please escalate this issue as no refund has been received on it yet. Thanks...

Dear Sir / Ma'am, I'm Ajay from Pollachi has booked the ticket for my cousin on the date 10.10.2014 for the journey from chennai- pollachi via. jai hanuman travels on 21.10.2014 via. Redbus . I've selected the seat, it routed to the payment gateway and i've paid the amt via. credit card ( SBI ) of Rs.999 /- Once its done, i was waiting for the ticket to be printed, but what happened is i didn't get the ticket, so i called the customer...

Please resolve the issue and refund my money at the earliest.

Date of transaction: 17.10.14 time: 10.32 am
Chennai to hyderabad bus l2 seat (Not booked)
Transaction id of payumoney : 11802338
Payumoney support no #188589 (Mailed through [protected]@payumoney.com)

I was told by payumoney to contact redbus regarding the issue. I contacted them and they told me to contact payumoney for refund....

First of all your website is such a bull , it takes my money and immediately after payment it shows the ticket cannot be booked. Waht this bull is ? Second the waiting time to speak to your support person takes loooooong time. I cannot even hear your company's advertisement song which is another nuisance while waiting. Third i have repeatedly experienced call ending when talking to your support person. Fourth, i have reported about...

I have booked a bus ticket from Hyderabad to Bangalore for Travel date 6th October 2014 with Ticket No: ‘TGB[protected]’ and PNR No: ‘LMR69148-sspl’ and bus ticket price was 1700 INR. Bus scheduled departure was at 11:45 PM but unfortunately bus was not reached to boarding point and it caused lots o[censored]nwanted troubles & tension . Kindly note that I was standing in front of boarding point ‘Sharma Travels Old Bridge’ from...