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Red Bus Complaints & Reviews

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Last updated May 1, 2024
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Red Bus reviews & complaints page 184

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Address:Hyderabad, Andhra Pradesh

I have booked a bus ticket from Hyderabad to Bangalore for Travel date 6th October 2014 with Ticket No: ‘TGB[protected]’ and PNR No: ‘LMR69148-sspl’ and bus ticket price was 1700 INR. Bus scheduled departure was at 11:45 PM but unfortunately bus was not reached to boarding point and it caused lots o[censored]nwanted troubles & tension . Kindly note that I was standing in front of boarding point ‘Sharma Travels Old Bridge’ from...
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dhuvad
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

10% Offer code didn't work

Address:Bangalore, Karnataka

I had called Redbus last Friday (9/26) with ticket# 10946973. It's regarding I didn't get 10% discount using the offer code I got from redbus (for the ticket I booked attached below). on 9/30, I got SMS saying my ticket has been closed, but I'm unable to see what is the resolution here ? I then dropped email to redbus customer service (ticket#10958286, #[protected] asking for the explanation; response I recieved is I used different email-id...
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gopibv
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of untravelled Ticket

Address:Chennai, Tamil Nadu

I have booked a single ticket from tambaram to salem in national travels for my uncle. The reporting time at the boarding point is 10:55pm. But we arrived at 10:30 itself. It was really annoying for all passengers about national travels punctuality. All the mobile numbers were switched off. We couldn't reach either national travels or red bus phone numbers. After 12:30 am buses from National travels arrived the spot and when passengers asked...
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samrjy
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus did not come, and no refund -irresponsible- fraud

Address:Bangalore, Karnataka

One day I booked a bus ticket with redbus.in, from Bangalore to Coimbatore, the bus operator was SMPK travels. The bus was scheduled at 10:50 PM Electronic City. We reached boarding point 30 minutes before the scheduled time. and we were waiting... waiting... tried to call the bus operators in the given contact numbers, nothing was reachable. sad and embarrassing moments, I was standing with 2 ladies travellers by the road side till Mid...
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sivanrv
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted without intimation

Address:Coimbatore, Tamil Nadu

I have booked a ticket in red bus on 7th September 2014 at 11.40pm, which is not booked but amount was deducted and cancelled at that time. Also received a confirmation that my amount will be refunded in next seven days. Then i have called customer care to block the tickets, but i was told to call back after 20 mins since those seats were blocked at that time. As i didn't get any confirmation from the support, i went ahead and booked...
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Rajkiran matta
from Delhi, Delhi
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Booking cancelled without intimation during festival season

Address:Chennai, Tamil Nadu

hi, i booked a bus ticket through redbus.in, from chennai to coimbatore on august, 28, 2014.The next day is vinayaka chaturthi.i was supposed to board on bus On 10:00 PM koyambedu private busstand(omni bus stand).Land mark was indian oil petrol bunk.travels named sri lakshmi tours and travels.when i called this number which is printed on my ticket [protected].the travels guy told me that there was no such bus and after some time he told...
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pranavprodigy
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating!1

Address:Gurgaon, Haryana

Hello, This is pranav harihar and i booked 6 bus tickets (amounting to Rs. 10200) through red bus on aug 14 2014. The details are as follows: Bus operator:Apple bus service Route: Katra-Delhi Date of travel: Aug 16 2014 Ticket deails:Ticket no: TG9B34475874 PNR no: NA2PNK No. of sleeper berts: six (6) I booked this ticket for AC sleeper and as i had kids and female passengesr so i booked all the tickets for front seats. When i reach...
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Rahul Sharma
from Chennai, Tamil Nadu
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Wrong Information/ Misleading Advertising/ poor Customer Service

Address:New Delhi, Delhi

I have booked tickets with redBus.in for a couple of times, all i have to say is that they don't have a proper information about the Vendors they have listed on their website, mostly vendors change the buses which they have promised while booking and advice you to sit in another Bus when you reach the venue. I remember i had to go to Lucknow and i was called at a different place as my Departure point and then in the middle of my journey towards...
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harshu89
from Parasia, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

For refund cause Transaction failed during Redbus ticket booking

Address:Bhopal, Madhya Pradesh

Transactions Date (Value Date): 02-Jul[protected]Jul-2014) Narration : TO TRANSFER INB Avenues India Pvt. Ltd, Ref. No.: CCABG2XJS181IGW3104308 TRANSFER TO [protected] AVENUES INDIA PRIVATE, Debit: 340.00 this is the detail of transaction during bus ticket booking. Please check it for refund. Thank you...
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slatpate
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

RedBus caused inconvinience and loss - Failed travel booking

Address:Pune, Maharashtra

Dear sir, I have booked ticket of my brother and his wife from Gangakhed to Pune using RedBus as online service. They issued a valid ticket to me. My brother and his wife arrived at pick up time before time of departure but no bus with the name mentioned in ticket was not found. Bus operators calls the passenger at the pick time before they leave the spot. In our case neither any call was made to the phone number I have provided while...
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satheesh0618
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

please refund my amount

Address:Chennai, Tamil Nadu

I book ticket in red bus, amount deducted my bank account, but ticket not issue, plz refund my money,
Refer below ref

22-jun[protected]jun-2014) to transfer
Inb pilani soft lab pvt. Ltd [protected]igv8904403 transfer to [protected] state bank of india o 444.00

By satheesh.S...
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rahulomgaiur
from Lucknow, Uttar Pradesh
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Non refund of payment

Address:Dehradun, Uttarakhand

Sir, I have booked two tickets from Mumbai to Shirdi, through redbus.com forn Neeta bus survice, Mumbai. TIN- TG6H34444888, PNR NO[protected] DEP. TIME-7 Pm Tickets booked on 19-5-14 at 3 Pm.through online Sir, One of the passenger was not able to travel due to dyscentry, and sevsre vomiting .So i requested both(Neeta bus service & red buss )For reufunding and cancellation, but they not only refuse for refund but talked so roughly Sir...
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Madanlal Wins
from Delhi, Delhi
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Bus Ticket Amount Refund

Address:Chennai, Tamil Nadu

Hello redBus, Hope, I'm writing this complaint against you after several follow-ups with your team for a bus ticket booking - refund. I booked ticket from Chennai to Madurai (Travelling date: 15-May-2014) but i cancelled the ticket on 13-May-2014. I received an confirmation saying the amount will get refund to your account in 7 days. I tried calling redBus for more than 10 times after 7 days. I didnt get my refund amount...
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ramana
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DO not book seats in special buses

Address:Hyderabad, Andhra Pradesh

I had forced to book a bus ticket from Hyderabad to Tanuku on 04/29 from RED BUS due to persona reasons . All of my options were void and i found few bus seats are available at premium rate in RED BUS . I have booked the ticket by paying almost 100% excess fare. I was surprised after getting in to the bus around 11 PM night . The bus condition was very bad including engine, seats and hygenic conditions with in the bus . I was really scared...
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Address:Gurgaon, Haryana

I booked a round trip Manali to Delhi on 21/05/2014 for 6/06/2014 from Delhi and 10/06/2014 from Manali...i selected seats and gave them the details but while making transaction it showed transaction failure due to shortage of funds... I tried 2 or 3 times but still showing the same but when I checked my balance from ATM, balance got deducted by 11370 but no mail or no booked tickets are showing ... then i called their customer care but they...
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vishramkelkar
from Angamali, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deficiency in service

Address:Bangalore, Karnataka

I had reserved for 3 tkts from Coimbatore to Pune for my aged Mother and 02 Aunts. For boarding the bus from Coimbatore at 1430 h, I started from Cochin at 0930 h on the morning of 11 May 14. I also received an SMS reminder to be on time for boarding the bus from Redbus at 1018 h. On reaching the Specified Bus stop at 1410 h, the Operator gave a blank look saying your ticket is not registered and hence not confirmed with us. Moreover the...
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rahulsek
from Mangalore, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not got refund of bus tickets

Address:Nagpur, Maharashtra

Hi, I have booked Bus from Nagpur to Pune on 3rd May for journey date 4th May. After Half an hour I got call from Red Bus customer care that my tickets are not confirmed, so I can take another bus or they will return full amount. I asked for full refund and customer care agreed on same. But after a week when I didn't received my money back I called their customer care but they are saying my tickets are confirmed but I have not travelled....
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sayed_yunus
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund for return Journey Ticket

Address:Mumbai City, Maharashtra

Hello, My Mobile Number: +91-[protected] I had booked my Mum-Bangalore-Mum Ticket for Onward journey on 17 May 2014 & return journey on 18 May 2014 via Redbus in S.R.E Travels. I learnt from Bus driver at the time of boarding for onward Bus that my ticket is not confirmed and hence I cannot board the bus. Later, I spoke to Redbus representative (Mr. Charan - Floor Supervisor), I got confirmation that I will get full...
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anjipidugu
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no phone call from customer side

Address:Krishna, Andhra Pradesh

Good evening sir, I am Anjaneyulu from Vijayawada.I have booked my ticket from Vijayawada to Bangalore through red bus.in. At 05th, may( Monday) 6.15pm.As per message I was at NTR statue, Vijayawada at right time.But, they went to Bangalore with out phone call.I request to you please consider my complaint and do the needful. Thanking you sir P.Anjaneyulu PH-[protected]...
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Parthiban Sivaprakasam
from Bengaluru, Karnataka
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Refund for Bus Type Change

Address:Bangalore, Karnataka

I booked the Tirupathi Package Tour through Redbus.in on 4/4/2014. Ticket number : TG[protected]. Travels Name : S.V.R Travels. Travel Date : 7/4/2014. Bus Type : AC HITECH. Number of Seats Booked 4. Total Amount : 5596. We booked the AC HITECH bus to Tirupathi, but the SVR travels Provided for us is Non AC Bus. For that they provided the reason is AC Not working on the bus and they are repairing the AC and they said vechile...
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