Red Bus Complaints & Reviews

I want to change my ticket date, in which the date changing policy is expired....

I booked a ticket from gurgaon to jaipur on red bus app and cancelled the same within an hour (ticket number TRCK[protected].

They showed they will refund the money after deducting 10% of the fare.
I proceeded and got the confirmation that your ticket is cancelled and the money will be refunded in 5-7 days.

On the date of journey they sent a message about the journey details even though I cancelled it.

This is cheating on their part and I want my 800 rs back.

I have booked a bus ticket from redbus for departure date 23 nov 2022 from pune to amravati. When i reach the pickup poitn i called the bus operator he said the bus is canceled. I ask the what about my amount that i paid he said you will refun by next day. On the next i got no refund redbus when i called coustomer care they prerecorded audio is played. No real person talk to me then go the redbus app to get help but there no option regarding but get canceled. What should do now.

Hi,
i'm booking for orange tours and travels Seat no: U16 name L.Tamilselvan My seat totally 3 Persons Traveled how to traveled me what a service for you?...

i'm Really upset very bad journey...

Bus Number : AR01 H 7814

PNR Number :[protected]

Ticket Number : TRCM35173666

Hello, I am trying to cancel a bus ticket before 6:30pm tonight. Per my ticket, I will get a nearly full refund. But I’m unable to cancel it online or in the app, and calling customer care is not helpful, there is no option to cancel a ticket there. Please help. Thank you.

I book bus in red bus app on November 03 I cancel same day but I didn't receive my refund amount please help me to get the refund amount

In this month start I book a bus in 3 November I cancel the same day in cancelled policy the refund amount will receive in seven working days but still now I didn't receive my amount I call the customer service they give missed call and they telling your busy then I try lots of time to customer service I didn't reach the customer service I didn't know how to get my amount please help me to get the amount

Booked a ticket from Pune to Mahabaleshwar through Krsna Travels for a journey on 9/11/22 morning 11am with boarding point at Pune Shaniwar Wada.
The inv no received was RMH22-A[protected]
PNR no was[protected]
Passenger name K R Udayabhanu
Date of journey 9/11/22
Travels. Krsna Travels ( 85981)

The bus operator cancelled the bus as informed personally on 8/11/22 9.pm and said the money paid would be refunded.
I have not received the money so far

Contacted the bus operator who said the refund is arranged by Redbus as the travels do not collect the money from the clients.

Why is this refund being delayed?
When will you be able to provide the refund?
Is there a tel no to which we can raise our queries directly? please provide.

Sabhi apke pessanger ka mujhe call rhi hai why ? jbki mera apki company se koi touch nhi hai

Ye bus me UP 17AT6394 Koi Rule nahi hai ye bus me aap khud hi dekho bus ke ander aise saman bhara huwa hai agar koi emergency huwa to To admi kaise bahar nikelega so please you take Action please. otherwise I will complaint transport department thank you.

On 10th Nov 2022 at 3:45 PM i have travelled from ASANSOL( West Bengal ) TO KOLKATA (airport gate no 1) from SHYAMOLI travels.
my TICKET NUMBER - TRC[protected] & PNR - 1054870.
NAME- DEEPAK SHIVAJI KUMBHAR
CONTACT NO - [protected]
EMAIL- [protected]@gmail.com.

i have still not recieved tax invoice of this journey on my mail. please do the needful.

ATTACHING BUS TICKET

I am Dr.k.s.Gobinath working in Sriperumbudur, tamilnadu...i booked a ticket from coimbatore to Sriperumbudur on red bus app, for that I paid you Rs 2625/-.but bus was cancelled by the bus operators...so i received message from red bus that you will receive the refund amount Rs 2625/- within 5-7 working days...I waited till today (16/11/22).they didn't refunded it... regarding this i made a call to them for a many times...they repeated telling that some technical issues..ask to wait for 72 hrs. After 72 hrs also they are telling the same thing and ask me to wait another 72 hrs...they repeatedly giving me the same thing again and again...they not at all sharing the details that they already intiated...they not all giving any details through g mail...i requested them to share the details through the watsapp...and for the refund also they can't give any assurance.and they had a policy in their web site( redbus).if the bus operators side bus was cancelled then only they provide refund ...but that too they not at all giving proper response

I have booked a ticket from manipal to hyderabad for 21st october, however i have cancelled that ticket for some reason and my refund for that cancellation is still due.
Its been almost 25 days since i have cancelled my ticket. I have been reaching out to red bus customer support on daily basis and every customer support person says one thing in common “ to please wait for another 24 or 72 hours”

Please find my ticket details if it helps fir your reference
Ticket No : TRB[protected]
Contact : [protected]
Email id: [protected]@gmail.com

I have booked a ticket from manipal to hyderabad for 21st october, however i have cancelled that ticket for some reason and my refund for that cancellation is still due.
Its been almost 25 days since i have cancelled my ticket. I have been reaching out to red bus customer support on daily basis and every customer support person says one thing in common “ to please wait for another 24 or 72 hours”

Please find my ticket details if it helps fir your reference
Ticket No : TRB[protected]
Contact : [protected]

I was trying to book a ticket through redbus as on 14th November 2022,
and I made the payment for the ticket by Gpay amount was debited in my account but ticket was received
UPI ID[protected]

I have booked a ticket from jaunpur to delhi and I got the call from travel agency he is saying bus is cancelled for today and if we want to go then we have to take bus from varanasi or allahabad that is about 100km far away and no possibility to catch the bus with this short time .

So I am requesting to initiate the refund. Cancellation with this short notice is not acceptable. And take action against maheshwaram tours and travels
Ticket details:
Ticket number (TIN): TRC[protected]
From: Jaunpur
To: Anand Vihar

Red bus ke bus operator ne sleeper class ki bus diya, Jo bus ka already accident Ho Rakha .bus ke ek side ke sare glass comlitaly broken tha, Jo logo pe tutakar gir rha tha. Complaint karne per conductor badtamiji se baat kar raha tha aur bich raste me utarne ki dhamki de rha tha. Journal bus Ki Tarah Logon Ko Bhar Raha Tha. Bahut hi bure bus operator ke sath mein Humne Yatra Kiya. Maine wapasi bhi ISI Travels ke pass kar rakha hai. Ticket ko abhi turant Rakh kar diya Jaaye bahut hi Bura experience Raha bus ke service Ke Samne

Redbus is trying to avoid the incident i have raised; their customer care is very poor and closing their gate for customer care all the way;

operator cancelled the bus in last minute and ticket was cancelled by operator and refund money is stuck with redbus;

red bus is cheating me

I have booked ticked from REDBUS from latur to pune, departure 09 nov 22, when the bus (shivshahi) arrived, conductor denied boarding as he said my name was not on his reservation list.

Ticket number[protected]

I had booked ticket for 10th Nov but my ticket shows 9th Nov amd I came to know of this issue just when bus operator contacted for boarding...I am sure I booked for 10th as Its an expensive ticket than normal fare.
I asked for solution to reschedule or refund or anything but redbus operator did not escalate my issue or addressed query due to which i have to suffer 100% loss of my paid amount.