Red Bus Complaints & Reviews

Booked a ticket from Pune to Mahabaleshwar through Krsna Travels for a journey on 9/11/22 morning 11am with boarding point at Pune Shaniwar Wada.
The inv no received was RMH22-A[protected]
PNR no was[protected]
Passenger name K R Udayabhanu
Date of journey 9/11/22
Travels. Krsna Travels ( 85981)

The bus operator cancelled the bus as informed personally on 8/11/22 9.pm and said the money paid would be refunded.
I have not received the money so far

Contacted the bus operator who said the refund is arranged by Redbus as the travels do not collect the money from the clients.

Why is this refund being delayed?
When will you be able to provide the refund?
Is there a tel no to which we can raise our queries directly? please provide.

Sabhi apke pessanger ka mujhe call rhi hai why ? jbki mera apki company se koi touch nhi hai

Ye bus me UP 17AT6394 Koi Rule nahi hai ye bus me aap khud hi dekho bus ke ander aise saman bhara huwa hai agar koi emergency huwa to To admi kaise bahar nikelega so please you take Action please. otherwise I will complaint transport department thank you.

On 10th Nov 2022 at 3:45 PM i have travelled from ASANSOL( West Bengal ) TO KOLKATA (airport gate no 1) from SHYAMOLI travels.
my TICKET NUMBER - TRC[protected] & PNR - 1054870.
NAME- DEEPAK SHIVAJI KUMBHAR
CONTACT NO - [protected]
EMAIL- [protected]@gmail.com.

i have still not recieved tax invoice of this journey on my mail. please do the needful.

ATTACHING BUS TICKET

I am Dr.k.s.Gobinath working in Sriperumbudur, tamilnadu...i booked a ticket from coimbatore to Sriperumbudur on red bus app, for that I paid you Rs 2625/-.but bus was cancelled by the bus operators...so i received message from red bus that you will receive the refund amount Rs 2625/- within 5-7 working days...I waited till today (16/11/22).they didn't refunded it... regarding this i made a call to them for a many times...they repeated telling that some technical issues..ask to wait for 72 hrs. After 72 hrs also they are telling the same thing and ask me to wait another 72 hrs...they repeatedly giving me the same thing again and again...they not at all sharing the details that they already intiated...they not all giving any details through g mail...i requested them to share the details through the watsapp...and for the refund also they can't give any assurance.and they had a policy in their web site( redbus).if the bus operators side bus was cancelled then only they provide refund ...but that too they not at all giving proper response

I have booked a ticket from manipal to hyderabad for 21st october, however i have cancelled that ticket for some reason and my refund for that cancellation is still due.
Its been almost 25 days since i have cancelled my ticket. I have been reaching out to red bus customer support on daily basis and every customer support person says one thing in common “ to please wait for another 24 or 72 hours”

Please find my ticket details if it helps fir your reference
Ticket No : TRB[protected]
Contact : [protected]
Email id: [protected]@gmail.com

I have booked a ticket from manipal to hyderabad for 21st october, however i have cancelled that ticket for some reason and my refund for that cancellation is still due.
Its been almost 25 days since i have cancelled my ticket. I have been reaching out to red bus customer support on daily basis and every customer support person says one thing in common “ to please wait for another 24 or 72 hours”

Please find my ticket details if it helps fir your reference
Ticket No : TRB[protected]
Contact : [protected]

I was trying to book a ticket through redbus as on 14th November 2022,
and I made the payment for the ticket by Gpay amount was debited in my account but ticket was received
UPI ID[protected]

I have booked a ticket from jaunpur to delhi and I got the call from travel agency he is saying bus is cancelled for today and if we want to go then we have to take bus from varanasi or allahabad that is about 100km far away and no possibility to catch the bus with this short time .

So I am requesting to initiate the refund. Cancellation with this short notice is not acceptable. And take action against maheshwaram tours and travels
Ticket details:
Ticket number (TIN): TRC[protected]
From: Jaunpur
To: Anand Vihar

Red bus ke bus operator ne sleeper class ki bus diya, Jo bus ka already accident Ho Rakha .bus ke ek side ke sare glass comlitaly broken tha, Jo logo pe tutakar gir rha tha. Complaint karne per conductor badtamiji se baat kar raha tha aur bich raste me utarne ki dhamki de rha tha. Journal bus Ki Tarah Logon Ko Bhar Raha Tha. Bahut hi bure bus operator ke sath mein Humne Yatra Kiya. Maine wapasi bhi ISI Travels ke pass kar rakha hai. Ticket ko abhi turant Rakh kar diya Jaaye bahut hi Bura experience Raha bus ke service Ke Samne

Redbus is trying to avoid the incident i have raised; their customer care is very poor and closing their gate for customer care all the way;

operator cancelled the bus in last minute and ticket was cancelled by operator and refund money is stuck with redbus;

red bus is cheating me

I have booked ticked from REDBUS from latur to pune, departure 09 nov 22, when the bus (shivshahi) arrived, conductor denied boarding as he said my name was not on his reservation list.

Ticket number[protected]

I had booked ticket for 10th Nov but my ticket shows 9th Nov amd I came to know of this issue just when bus operator contacted for boarding...I am sure I booked for 10th as Its an expensive ticket than normal fare.
I asked for solution to reschedule or refund or anything but redbus operator did not escalate my issue or addressed query due to which i have to suffer 100% loss of my paid amount.

Hi wanted to reschedule Ticket Number: TRC[protected] | PNR No: 15433
I tried for hours from 10 AM to reschedule But it was giving different errors like something went wrong, try after 12 minutes, no bus found and finally window got closed.

The redbus customercare is not reachable for this purpose. Their 24/7 customer care numbers donot reach to any representative, rather it stops with automated pre-recorded voices.

App portal help option too don’t have option for this query.
I dropped mail to [protected]@redbus.in no joy.

In the evening finally after trying all options one by one I reached to customer care agent, but he didn’t give any productive response after putting me on hold for 20 mins.

I shall get full refund.

Per person there are 10 kgs to carry but this Shalom careers they charged 500 extra and their way of speaking in travel agency office plus drivers harassed in words literally shouting at road.
This travel is not for passengers they are only for taking luggage better can convert into full and full goods travels
Not polite and humble
We lost our Patience and never proceed back.
Then money motivated. So much of partiality.

Last week I have booked ticket from Chennai to Trivandrum in murahara travels. In the site they have informed that the bus start from 9pm and arrival time will be 9am in the morning. This was highly manipulative as the ordinary running time of the bus from Chennai to Trivandrum is 14 hours. The bus in question arrives afternoon only at the destination. Those who has scheduled meeting on the assumption of reaching at the destination in the morning was cheated. Even complaint to red bus site regarding this activity has gone to deaf ears and the travels still sell tickets with incorrect arrival time.

I booked the online ticket after the red bus was booked again, my bus time was 7 o'clock, which is that the bus driver is calling us from the dropping point at 5 o'clock without informing and saying that you should come within 10 minutes or else the bus will leave

To-Basti toll plaza time-7:00pm date[protected]
Form- Delhi anand vihar time-4:00 am date[protected]

I made a complaint by calling the red bus person on 30th date, the red bus person said that your payment will be returned within 24 hours, if I call the red bus person again after 24 hours, no one is giving any response. I am upset with red bus people

My Name -Ravi
mobile num-[protected]

I have cancelled my bus ticket on Oct 21 and not received the money back to my original payment or wallet. I have been contacting them via customer care red buddy . There was no proper response from their employees. They are stating that refund has been initiated on Oct 21 . But doesn't providing me the details where my refund amount had been credited. But according to their terms and conditions it should have got credited to my original payment as of now .

I booked my bus ticket by REDBUS (Ticket number (TIN): TRA[protected] from Coimbatore to Chennai for dated 4th Oct 2022) and the ticket amount was INR 2, 100/- and cancelled it on 29th Sep 2022 (tracking number is[protected]

But my problem is that still I have not received the refund amount in my bank account. Even escalated to Grievance officer. Why they are not refunding the cancellation amount is a big question and my request is to please refund my money. Please give me some response as soon as possible.

Looking forward for your cooperation and quick response.

I booked a bus by redbus from Lucknow to Delhi . On October 31, 2022 . I entered in Bus that name was Krishna Travells and Bus number was UP 42 BT 7183 . After entering my bus I traveled some kilometers and a place that is Nahariya Chauraha in lucknow bus driver was stopped my bus and a person from bus side came into the bus and came at my seat and Said to me Exchange this seat or pay more for seat I think that name was Habib . I denied and I said I booked my seat by redbus . And I Wil not leave my seat then he abusing me and snatched my blanket and said leave this bus now . This is not your bus you are only booked a seat . But I really booked my seat by Red bus .I have my ticket and ticket number also . I was very scared and I feel very uncomfortable in the bus and I leave then I said plss give me my money refund but he denied . My total waste money was 1500 Rs and faced very unprofessional Behavior.