Red Bus Complaints & Reviews

This is VENKATA SREENIVASA RAO, we booked ticket on[protected] from Chennai to Hyderabad Ticket no : TRD[protected], due to my personal reasons I cancelled the ticket, today[protected] redbus mentioned in cancellation policies, cancellation refund will credit in 5 to 7 working days, it's been 16 days cancellation refund payment not yet credited even we are not getting customer care team to talk regarding this, in redbus help chat box showing that case details not found

Redbus help automatic chat messages is not helpful, we want to talk with redbus team and resolve this issue as soon as possible

Hi Team,
I am a passenger who booked ticket through red bus from cbe to Chennai the ticket was confirmed and it was scheduled to depart from cbe Omni busstand on 9.10pm ist but we are waiting for the bus JB connect from almost 3 hours now and still the bus has not departed, below is the ticket details ..

Dear Vinothkumar S,

Your travel from Coimbatore To Chennai is going to start at 23/12/2022 9:10 PM.

Track Bus : http://ezin.in/3tHsZ

Seat No : U4
Service Number : CBE - CHE NEW
Bus No : TN30CF7997
Driver Contact 1: [protected]
Driver Contact 2: NA

Please reach your boarding point before 15 minutes.

PNR : JBCMCMM534907

Boarding : Omni Bus Stand (JB Connect )
Boarding Address : Omni Bus Stand (JB Connect ), Omni Bus Stand, JB Connect
c/o AG Tours and Travels
Shop no - A 9
Omni Bus Stand
Boarding Contact : [protected]


Boarding Directions : https://maps.google.com/?saddr=My+Location&daddr=11.[protected], 76.[protected]

Have a happy Journey.

www.jbconnect.in

Hi Team,

My name is Venkatesh .I booked a ticket last friday from chennai to hyderabad in sri tulasi travels.
I have booked a ticket for 12:00 PM. The Bus start time is at 9:15PM the same day.
But the Bus Operator called me and told me I had booked the ticket as a female beside.
I told i have booked wrongly to the female seat.But they told they will not allow to travel like that.
I have requested to adjust to another seat .He told me to buy a new ticket and travel.

Note:Instead of adjusting the ticket he was asking to buy a new ticket .He called multiple times and asked me to buy the ticket and he was very rude while talking.

I booked another ticket at night at 11Pm and I reached home the next day at 12 PM.
Please find the ticket attached in the email.

Please help us to serve better to passengers .This is not correct to deal with people like these

Mobile No:[protected]
Gmail:[protected]@gmail.com

Best Regards
Venkatesh

Hello sir,
I'm Satish babu, on 06/12/2022 while booking bus tickets from Hyderabad to shiridi through redbus app, I made payment through Google pay. My money got deducted from my account but bus ticket was not confirmed and status showed failure. Redbus not sent me any message regarding refund nor even after complaining redbus authorities they have not yet send any confirmation msg. My UPI transaction number is[protected]copy attaching to this complaint)

Sir
I booked family tript (2adults + 2kids) Bengaluru to Goa ticket for 22-Dec-2022 traveling via redBus (Ticket - TRD[protected] for Nida Tours and Travels.
Service provider Nida Tours and Travels had canceled the ticket on late night 19-Dec-2022 without providing any justification and without any alternate solution by rude agent with contact number [protected]. The agent says, he has right canceled the trip as per his wish. He had used abuse words with lady customer.
The amount refunded is also not 100%, as ticker booking charges are not refunded
Now the family leisure trip has become panic trip and possible loss of hotel booking Rs17000 + return ticket Rs 12000

Dear Redbus,

I booked a ticket on 10th December money got deducted from my account but ticket hasn't been booked. Kindly refund the money to below mentioned phone no. . PF the screen shot of money transfer

Phone No. [protected]

With regards
Kakulla Supriya...

I have been Travelling from Chennai to Bangalore on the date 16th Dec 2022.
The Bus got break down by early morning and there is no alternative solution made for the same.
PNR number:[protected]
Ticket Number: TRCR52015221
The Bus Broken Down Location is almost near Erode.
I have 6 more hours to reach Ernakulam ( Edapally ). The Bus is already delayed by 6-7 Hourse already.
I had an important meeting today morning by 12am and Iam not able to attend it.
Kindly arrange the refund for my issue.
The Bus operators are not responding for my concern.

Personal Mail : [protected]@gmail.com

Regards,
I had booked a bus ticket via Redbus on 14/12/2022 and recieved the following message:

mTicket Route: Rourkela to Cuttack Ticket No: TRD[protected] Primary Passenger: Prachi Pati (27, FEMALE) PNR: 11258 Trip Code: 2 Travels: CROWN Departure: 09:30 PM Dec 15, 2022 Seat Numbers: 1
Boarding point: Sector 2 Bus Stand Address: Sector 2 Bus Stand Boarding point contact: [protected] [protected] CROWN Please Note: It is mandatory to follow the travel guidelines of your source and destination state for travel.
Team redBus.

Anyhow on calling the bus before boarding, CROWN BUS confirmed that it stood cancelled for all trips till Sunday. I was refused for any kind of refund but only under a condition that i travel in a bus as suggested by them which i refused to. I have not received any message regarding the cancellation of the bus and have no refund initiated for such matter. Kindly immediately look into this matter for necessary action

Kyros connect travels
With above details my journey was cancelled but my amount amount was not refunded
Ticket details;
PNR No: TS[protected]ENUD/25849/OOTY TO EKM.
Ticket Number: TRD95981884

I have booked a ticket on 23 Nov 2022. Ticket no. is TRCK62201908
Bus got cancelled by bus operator hence full refund of 632.10 INR was expected.
Even though refund was initiated it never reached my account. I complained and complain was registered with RedBus customer care with complaint no. 20371678.
Complain was registered on 2nd December but I have still not heard for them neither the refund get credited. Pls resolve the issue.

In the ticket booking process initially it was mentioned that female candidate seat should pair with female candidate but after that they change the female seat to male make such thing is very uncomfortable and that make me very unhappy about this situation and from now I think this should not done by the bus service and do not make passengers uncomfortable. Here is the bus No: WB65D5186

Team redBus.

The bus was about to arrive at 8:10 but till now the bus was not arrived. No one is attending the call. No one is taking the responsibility. We are standing on the road from 8:30. And tomorrow there was a important meeting about my son's marriage. This was a big disappointment to us. I am going to file a consumer complaint against both of you ( The Red bus and the Rajalakshmi travels).

Hello team, i had booked a bus for 08/12/2022 at 11.45 pm but due to uncertainty i had to cancel the bus on 07/12/2022 at 6:30Am.. When cancelling the bus the cancellation charges showed to me was around 310rupees.
I had successfully cancelled the bus yet the cancellation did not go through in the background, due to which i never got my refund nor the tickets got cancelled.
Additional i never got a call from bus management regarding my bording details during the boarding time.

Can you please look into it and get my refund back

The account details
Registered name- Abhishek
Registered number - [protected]
Registered email-
[protected]@gmail.com and abhishek.[protected]@gmail.com

On 4th december 2022 booked a ticket from vishakapatnam to hyderabad and payment received by the red bus but berth not allotted me and issued reference number[protected] sum of rupees 2240.

It is to inform that on december 4th 2022 ticket booked from vishkapatnam to hyderabad through REDBUS site by my credit card and amount received sum of rupees 2240 but berth is not allotted even issued one reference number is[protected], but yet to be not refund by the red bus authorities.

Kindly cancel my bookings redBus Ticket - TRCJ41597757 due to the ticket information not available in my booking options and refund my money

K Tamilvanan

RedBus Ticket - TRCJ41597757 the above details not showned the red bus my booking option and i am unable to cancel the booking kindly need your assistance for cancellation of my booking at requested
K Tamilvanan [protected]
[protected]
Booking details
Chennai to tirunelveli dated 9/12/22
2 tickets in the name of k.Tamilvanan /vimala
Senthilvelan bus

MTicket Route:
Anantapur (andhra pradesh) to Hyderabad
Ticket No: TRCU98562231
Primary Passenger: K Prathyusha (22, FEMALE)
PNR: SBT93228 Trip Code: SCH19895H
Travels: Sri Balaji Transports
Departure: 10:20 PM Dec 5, 2022
Seat Numbers: U12
Boarding point: Garladinne Bypass
Address: Near Substation Boarding point contact: [protected], [protected] Sri Balaji Transports Please Note: It is mandatory to follow the travel guidelines of your source and destination state for travel.
Team redBus
...i need half refund for the inconveniences I faced .
1.curtain was not there I booked sleeper mainly for privacy..
2.bus staff.were rude
3.no bedsheet and water bottle providesd
4. I asked for curtain bus staff was not at all replying
5.waste of my money if i dont get refund I will surely take a step above with all the pics and vedios i collected

1. Bus arrived 20 min late
2.i had to wait on road as my stop was bypass
3.my seat curtain was only half ..other half was missing
4.bus faculty was worst on their behaviour shouting for calling them to ask about bus updates btw I only called 2 times
5.ac was not at al working, bedsheet, water bottle are not provided
6.its the worst bus I choose
7. Corridor was filled with some excesss luaggage even I dint have space to leave my chappal

AC was not working in bus. Only heater was working. Due to this there are many issues created by passengers. Bus driver and conductor was not ready to start AC. We were unable to breath easily in bus. So many problema was there in milan travel bus.