Claimed

Red Bus Complaints & Reviews

3.4
Last updated May 8, 2024
Complaints 3903
Resolved
2490
Unresolved
1413
Quick Links
Statistics
Share
Contacts

File a complaint to Red Bus

Having problems with Red Bus?

File a complaint and get it resolved by Red Bus customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Red Bus
Customer Service Contacts

Red Bus Phone Numbers

Mobile
+91 80 3941 2345
535
387

Red Bus Website

Red Bus Head Office Address

Domlur Layout, Karnataka
Bangalore
Bangalore District
Karnataka
India
560071

Red Bus reviews & complaints page 17

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
rmtdevi
Oct 20, 2022
Nov 9, 2022
This thread was updated on Nov 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation of tickets Fraud.

My sister has booked tickets from Chennai to Hosur and this travel is for Diwali to my home at Hosur. She had booked through red bus and the travels was Bharathi travels. This was booked well in advance and suddenly we got a message that due to bus break down the tickets are cancelled. this was 4 to 5 days before Journey. How come this will happen, The respective company site is still listing the bus as per schedule in their website. If there...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
9
92 Tanmay jain
Oct 20, 2022
Report
Copy

Cancellation

I have by mistake done ticket 1 hour early and I told driver to cancel bus but I didn't get any positive response even I made my cancellation protected by giving extra charge...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shubhangini Singh
Oct 20, 2022
Nov 9, 2022
This thread was updated on Nov 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding fraud bus operator

I would like to bring this to your notice that this bus operator sahil bus service is a fraud. First of all they changed bus departure time and place. Then they pressurised me to cancel that ticket. When i objected then they send me wrong location of changed pick up point. They made me roam for 40 minutes in noida by sending me wrong locations of bus pick up point. They changed it some 5 times. And finally when i reached at their pick up...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Oct 19, 2022
Oct 19, 2022
This thread was updated on Oct 19, 2022
Report
Copy

False information on ticket

False bus timings provided to me on my ticket...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I booked a ticket for my 81 years old father from Sundernagar to Chandigarh and as per the ticket the departure time was 11.45 am but the bus did not came. When I enquired they told that bus departure is at 11.45 pm. So I was totally mislead by the company and no refund till now. It seems that redBus is a fake who is looting the people by providing false bus timings....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
D99
from Pune, Maharashtra
Oct 19, 2022
Report
Copy

About the services told by the redbus but not provided by the buses under them

Address:Pune

This is Dhanashri Shegokar, I am travelling from pune to Akot by Shree Gajanan Shree Ganesh bus and done a ticket through redbus but these people of this bus are not giving electricity to the charging points and instead of that talking to passengers rudely that they can't do anything to the charging plug issue.how can u keep such bus in your under and I have Paid the full amount but not get the full services i want my half money back then...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
avarkala
from Lucknow, Uttar Pradesh
Oct 19, 2022
Nov 9, 2022
This thread was updated on Nov 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus cancelled and pathetic seat offered as replacement

I had booked a ticket with single upper berth with ticket number TRBE20512539. I received a call that the bus has been cancelled and they have offered a single seat in other bus as replacement. To my surprise during boarding the seat was in between single seater and double seater in a pathetic condition. No charger point, no pillow, no bedsheet and full of dust.

How do they even book this seat. It was a mental trauma travelling....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ayush_957
from Jammu, Jammu and Kashmir
Oct 19, 2022
Nov 9, 2022
This thread was updated on Nov 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus didn't arrive

I booked a bus through red bus from Chandigarh to Jammu but the bus didn't arrive. I was sick and urgently had to go home, I waited for an whole hour and arrived 30 minutes earlier but no signs of the bus resulting in me stranded in the middle of road. Red bus sent me 2 sms with two different contact number, one said the bus would come at 4am and the other one didn't pick up. There was a third contact number in the email which was switched...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Muthu2x46
Oct 19, 2022
Nov 9, 2022
This thread was updated on Nov 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus Ticket/ refund Was not Giving

Oct 7 Im Booked A bus Ticket In amazon using redbus That transaction was failed money was debited till now 10 days No Amt will Credited When i call CC no one Response me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sandesh.N
from Pune, Maharashtra
Oct 18, 2022
Nov 9, 2022
This thread was updated on Nov 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received

Dear Sir/Madam,

I have booked Ticket from Buldhana to Pune by Red Bus. but Bus operator has cancelled the bus. I raised complaint on 1st Oct 2022 but till date my refund not processed by Red Bus. Every time they give me technical reason. Yesterday they said we have given refund but it's not reflected in my account. I have give them my bank statement & confirmed with bank as well for my refund amount but refund yet not credited...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
Rakesh Dhangar
from Vadodara, Gujarat
Oct 18, 2022
Oct 18, 2022
This thread was updated on Oct 18, 2022
Report
Copy

Bus sitting change without information

Dear Sir! i want to tell that i had booked through red bus bus no, GJ18AZ9094 which changed the bus without informing and also changed sheet number lady's ride is very upset please you take action otherwise i will take legal action...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Hari555
from Salem, Tamil Nadu
Oct 16, 2022
Oct 17, 2022
This thread was updated on Oct 17, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to cancel the ticket

Website:Red bus

Hi
I was unable to cancel the ticket
I bolke ticket from tirupur to Sivakasi
My plan was changed so i need to cancel the ticket
It shows that due to operator police ticket cannot be cancelled
Booking date : Oct 16...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dsus049
Oct 16, 2022
Oct 25, 2022
This thread was updated on Oct 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No help/ alternative bus provided when the scheduled bus got broke in midway

I booked a bus ticket from red bus app on 02/10/2022 from guwahati to Silchar. the bus company was jagannath travels. when it reached its halfway in Ludrymbai, Meghalaya, we stopped for our lunch at 01:00pm. when we hoped into the bus again at 01:30pm; the driver said they were having some minimal repairs to be done on the bus so that it functions smoothly. So we waited. Then till 04:00 pm neither the driver was telling us anything nor they...
+7 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pradeepjaiswal
Oct 15, 2022
Oct 17, 2022
This thread was updated on Oct 17, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deducted my amount ticket not book. Refund amount

Address:janki nagar bahrich road infront off cold storage gonda up
Website:Pradeepjai. [email protected]

Dear sir,
I have book a rail tecket but tecket not book and deducted my amount 3033 rupees. So plz refund my payment. My contact number [protected] email I'd -pradeepjai.[protected]@gmail.com
Rs.3, 033.60 spent on your Credit Card ending 5870 at redbus on 15/10/22. If this Trxn. wasn't done by you, click https://sbicard.com/DisputeRaise - SBI Card...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
B
baijayanta93
from Kolkata, West Bengal
Oct 15, 2022
Oct 17, 2022
This thread was updated on Oct 17, 2022
Report
Copy

Harassment and physical harm during bus journey from Puri to Kolkata

I had purchased slipper tickets from redbus but was put on a sitting bus while returning from Puri to Kolkata. The bus made an unschedule stop at a nasty slum area filled with dangerous people who forced us to get off the bus. They said a sleeper bus was going to come and pick up up. This was totally unplanned and we were uninformed. We waited for more than 1 hour for the next bus to come in the middle of the road with all our luggage. In...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
samdeep.kirad
Oct 15, 2022
Oct 17, 2022
This thread was updated on Oct 17, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation if tickets

I have booked tickets from pune to sangli with ticket no 44882526 translation id[protected]
Not reflecting in the app and system as well. This bus did not arrived at time so didn't traveled. so wanted to cancel but couldn't....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nikita1127
Oct 15, 2022
Oct 17, 2022
This thread was updated on Oct 17, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about refund not done

I booked three tickets at Saini Travels from Pune to Nagpur on 14/10/22 from red bus app. I and my two friends missed the bus due to some unavoidable medical situation. We called the bus operator many times to wait some time that we are about to reach but the bus left. After some time the bus operator called me and told that they will cancel our tickets at their end and refund option will be available at the red bus app. But the trip also...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Stalin Anthony
from Bengaluru, Karnataka
Oct 12, 2022
Oct 17, 2022
This thread was updated on Oct 17, 2022
Report
Copy

Refund

I have booked redbus yesterday but bus doesn't come the bus was some technique issue so please refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Swati kumbhare
Oct 11, 2022
Oct 17, 2022
This thread was updated on Oct 17, 2022
Report
Copy

Iam complaint about SR2 bus it's not on time

Address:Isbt Bhopal

Morning SR2 bus does not come on time, it is very late and please increase the buses routes new market, mata mandir, Jain mandir, narmada bhavan, 5 no, 7 no, sargam......
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pkt2512
Oct 9, 2022
Nov 4, 2022
This thread was updated on Nov 4, 2022
Report
Copy

Refund of booked ticket TWICE

Address:197/B SADASHIV NAGAR, MOTI BUNGLOW, DEWAS-M.P. 455001

Prasanna Tiwari
Attachments
Sun, 2 Oct, 22:12 (7 days ago)
to complaints, Prakhar

Dear Sir,

Please find the details in the attachment.

Infact, the ticket ( seat no 1 & 19) got booked TWICE for the same journey for a same person due to system error. During boarding it came on surface.

We are regular CUSTOMER and first time, such financial loss is observed. Expect,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy