Red Bus Complaints & Reviews

I had booked HRTC bus on amazon (for which RedBus is partner) on 03/10/2022 to Journey from Shimla to Chandigarh on 04/10/2022 but the bus was not arrived on that day. Kindly processed the refund. Following are the details:
Ticket ID: B7PJV67V
PNR: [protected]
Date of Booking: 03/10/2022
Date of Journey: 04/10/2022
Amount: 264.60/-...

Redbus says refund initiated and credited to my account but still my money is not being credited to my account fraudsters give my money back 😡...

Redbus says your refund has been successfully credited to my account but they have not given refund yet pathetic service please help if you are reading...

Booking a seat in RedBus has been a bad experience. While booking the bus, I was told to unload Pali from Haridwar and I have a.c. Sleeper booked. But after not taking off the Pali by bus, it was dropped in the middle of Pushkar. Which is 125 km from my destination. is far. Do not book tickets in Red Bus with my advice. The buses booked by them are not checked and tested properly and any problem can come. Along with calling the helpline number,...

RedBus shows higher price than the actual price in AP state government website. In redbus it is Rs.597/- but in actual ap state government website it is Rs.398/-...

Booked a bus from ahmadnagar to wardha bus no. MH23 W4086. Bus is worthless same as of municipality buses too much noisy and no cleanliness at all also driver was picking up everyone on the street for extra money. Everything was broken on the seat from charger socket to ac vent. When bus goes on potholes and little bad road bus was making noise as if we are sitting in a bullock cart. Redbus will soon loose its identity doing business with...

Dear redbus,

I had booked titcket to travel from karad to bangalore on 23.09.2022 at 11:45 pm through redbus. I had waited for bus upto 1:45 am 24.09.2022 and contacted redbus hlepdesk on which your executive made me waited to update deatils and informed me that operator is unable to contact and asked me to arrange for alternative and complete journey. Upon on which i took alternative and around 2.25 am 24.09.2022 received...

Yesterday I booked a ticket from bhimavaram to hyderabad in BSR travels, bus No : NL07B0501. I am travelling with a kid in a sleeper coach. Suddenly in the mid journey police stopped the bus due to no permit, and forced to got down all the passengers. No alternate arrangement done at the mid night. Hope it will be addressed in a properway, otherwise I will sue on redbus....

I had booked a bus through the redbus app which was scheduled on 23rd September. Ticket ID is TRA[protected]. It was from Pune to Nagpur. I initially wanted to reschedule but they didn't provide me that option as there was apparently no bus of the same operator on 23rd October, the date I wanted. I was left with the only option of cancellation with only 50% refund. So I cancelled it on 18th September. The app is showing that the refund has...

Sir/Madam Ticket booked from redbus app with ticket no. TRAB52648329 journey date 28.09.2022, with passengers of 4, out of 4 one passenger wished to cancel the seat 11 due to some issue on 28.09.2022 and tried for partial cancellation from 16:10 hrs on 28.09.2022 but due to redbus app error as something went wrong, try after some, the error continued upto 1 hr. On parallel I have been contacting help desk regarding the issue. They assured...

I seriously pity on you guys never Expirenced such a disaster.

I had booked a bus from ERODE to Bangalore on Bharathi travels where the seat no was L3 and L2

But without intimation the seats got swapped, is this way u guys run your company

This is the message I have got after 40 mins of booking

Shifted Ticket - Dear Passenger your Ticket Number: 1909802 for the journey on 30/09/2022...

Bus route GL 91 shivaji stadium red bus
DLIPC 3238
Jo es bus m conductor mahila h use people se baat karne ki tamij nhi h attitude bhut h or bhut arguments kar rhi ti bhut kisi ki job pr bhut hi bad behaviour h es bus canductor mhila ka plz ek mihila pr jald se jald baat karky ese phale to ache se baat karna k tarika bataye m asha karti hu ki aap meri es choti se baat pr gor karege dhanyavad...

I was tried to book a ticket from Sankarankovil to Chennai.
The ticket booked twice without entering UPI password.
I have booked the ticket third time thru my friend.
Now Red bus customer care says the will refund one payment and other one 50% cancellation charge.
It is not my mistake to book the ticket twice.
Still I didn't receive ticket from Red bus for ticket booking.
Red bus customer care...

Dear team,
I have booked a bus ticket from udaipur to ahemdabad journey on 24 th September by Shreenath Tour and Travels ISO[protected] NON A/C Sleeper (2+1). I booked two slipper seat no 15 and 16 for which you charged rs 2612 but the quality of bus is very poor. The seats are torn and wet with bed smelled. The windo mirror were also jammed and not closed during whole journey. The traveller who is pateint of back pain due to disc...

On 21st September 2022 from Ajmer to Mathura I had booked two sleeper tickets through Red Bus App whose boarding station was mentioned as Ajmer RPSC Parking and I reached the boarding station RPSC Parking Ajmer at 8:15 PM at the stated time but there was no bus. not found.
I talked on the helpline number and was told that there is no bus from Ajmer, I will get a bus from Jaipur, for the inconvenience caused to me, I canceled the ticket...

I received a refund initiation mail on 9th september 2022 and didn't receive the refund amount. Whenever I call customer care, they say that I get a callback and that never happened. But I used to receive a mail saying that refund got initiated and gets credited to my account in 5-7 working days. Enclosing the screenshot of the mail....

Due to some personal emergency I was not able to travel on a rescheduled ticket from Chennai to Coimbatore. When I rescheduled the ticket, there was no mention in the redbus that I cannot cancel after rescheduling. Also in the ticket booking policy there is no mention on this type of rule.
When asked Redbus, I got an answer that this policy is from the operator and not from them. When I checked with the operator, they clearly mentioned...

Ticket No - TRAE62021508
PNR - TS[protected]SBQN/20848/TVM TO CLT
Galaxy Bus not come. I was standing on Vytila junction From 11:30 to morning 4:30.
Need to reimburse the amount with dues....

4 tickets booked and cancelled for the journey date 17th Sep 2022 on 16th Sep 2022 evening. The cancellation amount rs.2121 has not been refunded yet....

On 14th of September 2022, I booked a bus ticket in Redbus with KVR travels, HYDERABAD to travel from Hyderabad to Pithapuram with a fare of RSs 2, 300/- .I reached Pickup Point Erragadda Metro Station Pillar No .953 at 8:50 PM to board the bus at scheduled arrival time at 9:30 PM with almost 40 minutes in advance.

I waited for almost 1.5 hours .When I called Bus driver at 10 PM, he said he already crossed the point and asked...