Red Bus Complaints & Reviews

I am unable to reschedule or cancel my ticket from the group reservation my brother has made. Want my money or at least want to reschedule it....

My senior citizen mother had a booked a bus ticket from red bus site and when she reached pickup location no bus arrived and she was helpless at night hours and later we had to book another bus ticket for her from jorhat to Guwahati. So embarassed that both the contact numbers provided were switched off, contact number were[protected], [protected], pls take action against the harrasment faced by senior citizen as they neither informed...

Dear Team,

I made a booking on 30th August 22 from Chennai to Coimbatore.

I made a payment of Rs 749.99/- thru PhonePe.

The payment has been debited from my end and credited into your account but the system failed and the ticket was not issued.

I tried calling customer care and they insisted that the payment is not rec'd in your end and asked me to check with my Bank.
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I booked 2 bus tickets from Delhi to Patiala of a P.R.T.C. bus for 8:16 a.m., 26th May, 2022 for an amount of Rs. 1464 via Redbus.in . A day before the departure, I received a call from redbus that the bus got canceled and I would need to travel by any other means, also my refund of Rs 1464 will be credited in 7 working days.
I didn't receive any refund. After 15 days of waiting I contacted Redbus.in helpline no. asking for the refund....

I booked a Bus, on RedBus From Jorhat to Guwahati for the date 7th July, 2022. Bus Operator was John Travels, Volvo Multi Axle, A/C semi sleeper. The Fare was 700. My Seat no was 17, and rescheduled it to 29. The Ticket No was TR[protected]. The time for Pickup was 11.15 AM

On 7th July, when I contacted the Bus operator they said they will be late for Puncture issue. Then they arrived at near 1.45. And after some Time, On Dergaon...

I booked 2 tickets from Dehradun to Delhi for 23/07/2022, 10:15 PM. The bus was stopped by RTO in dehradun itself and passengers were asked to take another bus midnight and the redbus has not yet refunded my money back. The refund amount is Rs.1850 and not yet received. The redbus customer support doesn't even work on their application and there's no option of contacting to redbus executive....

I booked a on 26th July for my friend sh k k mathur for a trip from Noida sector 37 to vrindavan for 29 th July ticket no TR8Q33701949 was generated. I found date of journey 27th immediately i opted for change of date option for same bus service ie Taj express bus service again for 29th July and ticket TR8Q76812872 was generated to my surprise again date of journey was 27th July.Immediately i contacted customer care i was told that change...

Hello,

I booked a bus ticket from Bangalore to Pondicherry via Red Bus and the facilities they mentioned in the app was not given by them, basic charger connector was not working and they changed my seat and the seat i booked was totally different and they provided me some other seat, Ac is like 10% was working, dropping point was totally different as they mentioned in app is different .

I want Red Bus to immediately...

Hi S V Narayan Swami,

Unfortunately, the bus operator Finch travels has cancelled your ticket from Madurai to Chennai on[protected] as the bus got cancelled.

TIN TR[protected] Date of Journey [protected]
Source Madurai Destination Chennai
Travels Finch travels Bus Type AC Sleeper (2+1)
Boarding Time 13:30 Number of Seats 2
Seat Numbers No L1, L2
Below is the breakup of your refund:br...

I had booked a ticket for a journey on 19th July, 2022(Tuesday) from Bhubaneswar ( Bermunda Bus Stand) to Koraput (Bus Stand Koraput). Bus agent or conductor canceled the trip without informing me, so I notified your customer service and canceled the trip on the same day and requested a refund as soon as possible. Nevertheless, my refund of Rs.918.75 has not yet been received.

Ticket details as below

Ticket Number:...

My Ticket no TR8M11219738
Got canceled by Bus operator and no cancelation message received not any intimation from Redbus.
I need my refund against Ticket.

Regards
Sanjeev
[protected]...

The service of this travel was very bad they were not only unpunctual but also cheater, as I have book my seat through redbus and they gave me someother seat which made my trip very discomfortable please take some action and give me some solution because by paying such amount and get such a bad services...

The meaning of resolved is redefined by Redbus.
The don't address the problem and helpline won't work.
Full refund will be sent in 5 to 7 days.
You wait and nothing will happen.
This is delaying tactics. You again ask them you will get a reply. Your problem resolved.
I don't understand how they will operate this way....

I booked 2 bus tickets from Red Bus for the journey from Jodhpur to Ajmer and there was option of cancellation policy too.
Now when i wanted to cancel my tickets they are not allowing me to
I have mailed them, contacted on customer service and even took help from the app but got no positive response...

I booked this Reshma travels because o[censored]rgency but now bus coming after 1 hour 30 minutes late, now i Will be reaching bangalore so late. I had early morning work with actress now it's become so late.

Bus timings
Belgaum 10 boarding
Bangalore 6.15 reaching time

But now bus coming at 11.45pm
Bangalore reaching 8 clock

So i need refund from travels....

Hi, i should cancel my ticket on 20/7/2022 from unisza to alor setar. May i know why my application refundable is closed and declined? Can may open again this application? I hope i can refund my money....

I used red bus to book ticket from pune to kolhapur,
While adding boarding points there were several option out of which i picked hinjewadi which was nearest
In ticket it says boarding point hinjewadi
But the bus actually never comes from hinjewadi.. and the boarding point was very very far .
I could not board and i lost all money
Despite multiple complaints no one from red bus refunded money....

I had booked a ticket for our journey on 12th August, 2022(Friday) from Kolkata Esplanade to Digha :

Ticket Number: TR7E30358923
PNR No: 77EVHKJDegarding this
Bus Name: City Express (Shinjini)

On 11th July, 2022 (Monday), I have cancelled the ticket and opted for a refund but still I haven't got my refund of Rs.793.80 back yet. After 8 days I am finally complaining.Please help me regarding the...

I have booked my ticket from Pune to Mumbai on 17 th July ! The bus timing was 5:35 I just got late by 5-10 mins, so they moved the bus and the bus driver tone was not good he was not ready to wait at all, I always book my journey by redbus and that too from neeta bus this is the very bus tym neeta bus was on tym otherwise everytime I have to wait for neeta bus for atleast 20-25 mins! If they waited us for so long we are not complaining them...

Hi Team,

This is regarding my issue with Redbus and Zing bus. I booked my ticket no (TR8A[protected]from Amritsar to Delhi on Thursday 14 July 2022 at 7:50 P.M. Redbus gave me information of the booking was confirmed and money has been debited but they didn't provide proper booking details like the bus number which is important for our journey. I tried to call the bus operator his name was Marshal but couldn't reach them by...