Red Bus Complaints & Reviews

I have booked in redbus, ticket No.: TR9H22001263 PNR:K6147141.From: Bangalore To: Kozhikode, Date: 03.09.22, But when I tried to cancel the ticket it's showing not possible to cancel the ticket.

I have tried to cancel the ticket on Aug 20th, still no response from redbus customer service....

Had booked 3 tickets for my wife and her 2 colleagues for Pune (wakad) to Ahmedabad . the bus booking was done for Volvo Multi-Axel A/C Sleeper bus . booked for rs 1400/-
The bus which came was A/C sleeper and its ticket was for Rs 990/- only.
The bus arrived late and reached 2 hours late
It stopped for dinner at 00.30 am.
After 1 am the bus didn't stop for bio break. around 7am had to fight with the driver to...

I am travelling from Hyderabad to Kandukur for housing warming event, booked a bus with Primo label assuming that buses are decent & can travel peacefully but I have experienced bitter travel of my life
1. bus delayed by 1:30 hour at the departure
2. bus break-down at 2AM in the morning & service took almost 4 hours halt
3. Few hours later bus met accident with tree, am injured when I enquired with redbus, they are...

Hello this is rajesh my booking of shayadri natraj travels was on 22 August 2022 at 2:30 am at navle bridge pickup point but the bus came earlier and departed from there before 2:30 and the driver didn't even call me and when i call him at 2:30 am he is saying me that i have to call him but if i have done the booking so they should call me at my boarding point which is given in my ticket so they left me and didn't even refunding my money.br...

I missed the bus due to heavy traffic plus the operator didn't wait for even 2 mins also after being informed. I would like to get the refund....

Dear sir
Today I RameshKumawat was travelling from rangmahal to IISER along with my three friends and we asked conductor to for four tickets. Bus conductor took 128 rupees but gave me the ticket only for 32 rupees. When we asked for 3 other tickets he said don't worry I will drop you at your destination. Then we insist him to give other tickets he argued with us and gave us tickets of only 90 rupees instead of 96 rupees and said at...

Hello Team,

I’ve tried to reschedule the date on my ticket and My previous date is Aug Aug 30 unfortunately when I tried to reschedule it for Aug 31st unknowingly the app got hung when I checked out after my payment was done it’s showing Aug 24th that’s a trap and there is no cancellation option either no date modulation’s, it’s kind o[censored]nacceptable where someone paying more money.

Help me out with...

I had booked a ticket from Kolhapur to pune on 17th of august. The journey was supposed to leave Kolhapur at 11 am. At around 8 am when i recieved a call from a nakoda travels representative stating that the bus that was supposed to take me, has suffered breakdown, and I couldn't travel that day. The representative also said that redbus will issue a full refund to me as they have informed redbus about the breakdown. I felt assured that I...

Dear Team,

I made a booking on 19th August 22 from coimbatore to miyapur, hyderabad seat no.u1 R Tours and Travels 20 Aug passenger name ARUN) at 11 pm.

I made a payment of Rs 2689.35/- thru net banking at 11:03 pm.

The payment has been debited from my end and credited into your account but the system failed and the ticket was not issued.

I tried calling customer care and they are...

I have booked the ticket twice but payment failed and asked me to book some other seat, but the money got deducted twice. Almost Rs1600 money got deducted (800. * 2 times). Now how can I book another ticket as I don't have money and poor response from red bus chat agent. 45 mins so far still chat going but no reply . You should revise the money immediately or give some response properly just for our satisfaction....

I booked a bus ticket from redbus from panipat to jaipur. Amount has been deducted from Gpay but my app is not showing any confirmation related to booking. And now there is no way to talk to the customer care. They are just making me talk to the computer on call and in chat with us option there is also no option to chat with executive. This was my first experience with redbus. And it was the worst one. I’m never gonna use this stupid app...

My bus from Lucknow to mau at 10;30 pm, but I have not got the refund back, I have travelled that night by train.
There was 2 ticket Mohammad Sharique and asma farheen from the no [protected]...

I have booked a online ticket through redbus for udaipur to jodhpur volvo 6.00 am on 13 aug 2023 bus no.- RJ14 PD7521
Ticket 2 -female, total amount paid 872.33 with govt applied "mahila concession".
Now point is boarding is done my 3 passengers all female including 2 child below 7 years of age.
Now conductor ask for one more half ticket as there are three passengers boarded.
But if two childs are boarded and...

Hi hope you are doing good, On 12-Aug-2022 my dad and two other people booked ticket on SHIVANI TRAVELS EGMORE from chennai to palani with MMM TRAVELS, But after booking the ticket agency person sent the ticket message and all after sometime the GPS was switched off by the bus he came very very late we could not track the bus too my dad was waiting there for litrelly 4 hours and tried to contact the driver atleast 20 times he never responded...

I Booked travel ticket on redbus Ticket Number: TR[protected]
it was cancelled by bus operator without any reason, i booked ticket on 9 August 2022 of eagle travel through redbus app i got sms from redbus that i will get refund of Rs 1070 on 15 August 2022 @ 11.40 AM My date of journey is 15 August 2022 @10.30PM
On today itself redbus app is showing tickets are available for two eagle travel bus. Only thing is they doubled my...

Dear Team,

I made a booking on 29 july from basti to Delhi.

I made a payment of Rs 3330/- thru Googlepay.

The payment has been debited from my end and credited into your account but the system failed and the ticket was not issued.

I tried calling customer care and they insisted that the payment is not rec'd in your end and asked me to check with my Bank.

I have checked...

Dear Team,

I made a booking on 14th August 22 from Nagercoil to Chennai.

I made a payment of Rs 5670.00/- thru PhonePe.

The payment has been debited from my end and credited into your account but the system failed and the ticket was not issued.

I tried calling customer care and they didnt pick up my call.

I have checked with my Bank and found that the payment of Rs...

Dear sir
I am pay 3330 transactions successfully but ticket not booking amount deducted my account no any refund my money red bus

all proof available
bank statement
sms
google pay screen shot

kindly check this problem

registration no-[protected]
[protected]@gmail.com...

I booked the ticket for wrong date and after that I was even not able to cancel it for which I was charged 1785. I would like to get the refund.
Ticket number:- TR7Y27790965...

I booked an online ticket for 11:50 pm (12 Aug 22) Holiday Appeal Private Limited through redbus from CHD to KASOL. I followed up with the conductor and travel agents before reaching boarding points, in that time they told me, the bus is delayed by 30 mins. it was already late for me, after some time I tried to call again, but that time they told me that driver had chosen a different shortest route and they'll not be able to come to the boarding...