Red Bus Complaints & Reviews

This is to inform you that I booked a ticket through RED BUS APP from Chandigarh to Delhi which was schedule to depart at 1700hrs from Chandigarh sector 17 bus stand.
But when I reached at the counter for confirming the bus number I was told by the counter representative that the bus is cancelled and next bus will be at 2000hrs.
Now sir I just want to know that why the cancellation message was not given to me earlier.
Now at the last moment how I will reach to my destination in time.
The Harrashment which iam facing now for that who will be held responsible.
Sir I have to board a flight from delhi.
If these types of things will happen from well known company then how we will trust.
Sir kindly look into the matter on priority.

Iam sending the attachment for your further reference.

This is to inform you that I booked a ticket through RED BUS APP from Chandigarh to Delhi which was schedule to depart at 1700hrs from Chandigarh sector 17 bus stand.
But when I reached at the counter for confirming the bus number I was told by the counter representative that the bus is cancelled and next bus will be at 2000hrs.
Now sir I just want to know that why the cancellation message was not given to me earlier.
Now at the last moment how I will reach to my destination in time.
The Harrashment which iam facing now for that who will be held responsible.
Sir I have to board a flight from delhi.
If these types of things will happen from Government Transportation then what will be expected from the civil transportation.
Sir kindly look into the matter on priority.

Iam sending the attachment for your further reference.

Yesterday we booked travels on red bus with name online go but at the boarding point this travels not come and shop operator said the travel which is come is the travel which is book, the name of travel is Adi travel which is non Ac and very pathetic, if this travel is not exist then why this travel is on redbus for booking. I am not travel from that bus coz that bus is not come to the spot, so request you to check this kind of spam from redbus to collect money and give a inconvenience to passengers. Pathetic service by redbus

I had my journey today i.e., 22/10/22 at 10:30 PM from GURUgram to Lucknow. I reached the boarding point as mentioned but found nothing. Then the driver told me to arrive at another boarding point, I went there and stood there mindlessly. I tried CONTACTing the bus driver again but couldn't reach. I dialled the number mentioned in my ticket but it said "the number doesn't exist". I tried CONTACTing Red bus CUSTOMER CARE but in vein. Like what rubbish is this? Did I pay for this ###? This is the most pathetic bus service and I bloody hell want complete refund of my money. Useless serivce and useless employees. You guys are sick. Either do something about this or I'm filing an official compliant. This is a fair warning. DO NOT TAKE THIS LIGHTLY.
Ticket number - TRBH52713207
PNR number[protected]
DOJ - 22/10/22 Time - 10:30 PM

Hello
I booked the ticket (ticsket no.-TRBC[protected]through redbus app from Raigarh to Ranchi for the date 22/10/22 and time was 11:45pm.Today i get the Message from travel agent at 9:30pm that my bus departure timing is 10:30pm.Due to this time related issue I missed my bus and get stuck at the bus stand.
I want my refund.

Highly frustrated!!!
I have used @redbus for the first time and I must say that it's the most unreliable service provider. I had booked a bus from Delhi to Mussourie and I was charged the amount for same, which was exorbitant given the pathetic quality of bus and it's service. On boarding, the bus denied service till service Mussourie and told us that they will provide the connecting bus for Mussourie without any extra charge. On reaching the Dehradun, they asked us to get down from the bus and denied any such promise of providing connecting bus till Mussoorie. On top of that, they did not even drop us to the point where the next bus for Mussourie could be found and so we had to pay extra there as well. So ultimately, we arranged the next bus till Mussoorie on our own. This is fraudulent misrepresentation, plain and simple, and it is no less than the offence of cheating!!!

Highly frustrated!!!
I have used @redbus for the first time and I must say that it's the most unreliable service provider. I had booked a bus from Delhi to Mussourie and I was charged the amount for same, which was exorbitant given the pathetic quality of bus and it's service. On boarding, the bus denied service till service Mussourie and told us that they will provide the connecting bus for Mussourie without any extra charge. On reaching the Dehradun, they asked us to get down from the bus and denied any such promise of providing connecting bus till Mussoorie. On top of that, they did not even drop us to the point where the next bus for Mussourie could be found and so we had to pay extra there as well. So ultimately, we arranged the next bus till Mussoorie on our own. This is fraudulent misrepresentation, plain and simple, and it is no less than the offence of cheating!!!

Dear sir,

I am vikas mushra, Yesterday[protected]
I book tickit from dhariwal travels, pune to indore by red bus amount of 2940 /- ticket No :-TRBH69917699 bus No MP13P7741 my boarding point nigdi time 9:20PM
My bus miss due to your poor response poor service, I am many time call to driver how many time take to bus reach nigdi every time saying only 20min to 30min

I am waiting from 9:20PM to 11:30pm

On 11:30pm driver say bus not coming nigdi you come on nasik phata I give auto charge I am going nasik phata by auto but bus was not available there I am calling again he saying plz call to office bus is full

I am calling office he is also denied

I was alone on night on road I also I have loss many

the bus service is very poor

I hope you will take some action and do the needful as soon possible.

Plz provide my refund asap

Regard
Vikas mishra
[protected]

Dear sir,

I am vikas mushra, Today[protected]
I book tickit from dhariwal travels, pune to indore by red bus amount of 2940 /- ticket No :-TRBH69917699 bus No MP13P7741 my boarding point nigdi time 9:20 PM
My bus miss due to your poor response poor service, I am many time call to driver how many time take to bus reach nigdi every time saying only 20 min to 30 min

I am waiting from 9:20 to 11:30

On 11:30 driver say bus not coming nigdi you come on nasik phata I give auto charge I am going nasik phata by auto but bus was not available there I am calling again he saying plz call to office bus is full

I am calling office he is also denied

I was alone on night on road I also I have loss many

the bus service is very poor

I hope you will take some action and do the needful as soon possible.

Plz provide my refund asap

Regard
Vikas mishra
[protected]

My bus was scheduled at 9.30 pm but got delayed by 4 hours. I got info about it being 3 hours late well before time. I had been waiting ad trying to contact the operator for 1 hour but neither bus operator not redbus could respond as there is no tracking system. Moreover, I got a call from Ramdev travels to board the bus from the other side of the road as it was completing its previous trip. There is no customer care service to listen to the grievance. Highly unprofessional service. Will never ever recommend it to anyone.

My sister has booked tickets from Chennai to Hosur and this travel is for Diwali to my home at Hosur. She had booked through red bus and the travels was Bharathi travels. This was booked well in advance and suddenly we got a message that due to bus break down the tickets are cancelled. this was 4 to 5 days before Journey. How come this will happen, The respective company site is still listing the bus as per schedule in their website. If there is a breakdown well in advance the company has to arrange a suitable alternative . THis seems to be a cancellation fraud to make use of the Diwali tickets sale. Which is very much disappointing. We are not sure what control redbus has over this, but as a customer of redbus we are suffering by searching for tickets in other buses and spending more money . This is Absolute cheating and people will lose confidence on redbus as aggregator. This refund takes more than one week, which is not a Geniune reason as well.

I have by mistake done ticket 1 hour early and I told driver to cancel bus but I didn't get any positive response even I made my cancellation protected by giving extra charge

I would like to bring this to your notice that this bus operator sahil bus service is a fraud. First of all they changed bus departure time and place. Then they pressurised me to cancel that ticket. When i objected then they send me wrong location of changed pick up point. They made me roam for 40 minutes in noida by sending me wrong locations of bus pick up point. They changed it some 5 times. And finally when i reached at their pick up point they told me that the bus departed at 2:30 pm (which was supposed to depart from anand vihar at 4:00 pm). They sold my ticket to someone else at higher price. But since i was travelling with my mother and they knew we both were females so we will not be messing up with them they took undue advantage of that and made us wait for 3.5 hrs and we finally got a seat at 6:00 pm in some different bus with poor ammenities and the staff was so rude and misbehaving they dropped us at mid way not at the site of dropping point. It was so difficult to get a ride from there. This was the worst journey of my life. If all this was done in your knowledge then nothing can be more disappointing. And i[censored] realise this then do the needful and black list such bus mafia nexsus. I would share u the contact details of bus operator
Mob. No. [protected]
[protected]
They were arrogant and verbally abusive also to the people who objected their fraud. They were charging extra money also on top of ticket fare. There were people who paid the price of ticket but still they did not get any seat and theu were asked to give extra 400 rupees to get a stool so that they can atleast sit on the stool in between compartments. These illiterate goons should be stopped

False bus timings provided to me on my ticket

I booked a ticket for my 81 years old father from Sundernagar to Chandigarh and as per the ticket the departure time was 11.45 am but the bus did not came. When I enquired they told that bus departure is at 11.45 pm. So I was totally mislead by the company and no refund till now. It seems that redBus is a fake who is looting the people by providing false bus timings.

This is Dhanashri Shegokar, I am travelling from pune to Akot by Shree Gajanan Shree Ganesh bus and done a ticket through redbus but these people of this bus are not giving electricity to the charging points and instead of that talking to passengers rudely that they can't do anything to the charging plug issue.how can u keep such bus in your under and I have Paid the full amount but not get the full services i want my half money back then if this is the case or want the charging plugs to charge my phone.

I had booked a ticket with single upper berth with ticket number TRBE20512539. I received a call that the bus has been cancelled and they have offered a single seat in other bus as replacement. To my surprise during boarding the seat was in between single seater and double seater in a pathetic condition. No charger point, no pillow, no bedsheet and full of dust.

How do they even book this seat. It was a mental trauma travelling. Had tried several times to contact redbus through phone and text but had no response.

Red bus doesnt have any timely customer service and pathetic.

I booked a bus through red bus from Chandigarh to Jammu but the bus didn't arrive. I was sick and urgently had to go home, I waited for an whole hour and arrived 30 minutes earlier but no signs of the bus resulting in me stranded in the middle of road. Red bus sent me 2 sms with two different contact number, one said the bus would come at 4am and the other one didn't pick up. There was a third contact number in the email which was switched off and useless. My parents had to travel 7 hours after that to pick me because of this fault. Now I want my money back and I don't see any option to report this specific issue on the Red Bus app.

Oct 7 Im Booked A bus Ticket In amazon using redbus That transaction was failed money was debited till now 10 days No Amt will Credited When i call CC no one Response me

Dear Sir/Madam,

I have booked Ticket from Buldhana to Pune by Red Bus. but Bus operator has cancelled the bus. I raised complaint on 1st Oct 2022 but till date my refund not processed by Red Bus. Every time they give me technical reason. Yesterday they said we have given refund but it's not reflected in my account. I have give them my bank statement & confirmed with bank as well for my refund amount but refund yet not credited to my account
My details :
Ticket no. TRAV81432525
Mauli Tours & Travels
Date: 6th Oct 2022
Seat no. 23, 24
Refund amount: 1, 367.16
Mobile-[protected]